Job tracking from the van
Jobs, photos, materials, notes and customer sign-off on the phone, synced to the office as you go. Works under the house with no signal.
Plumbing software: job tracking, quotes & websites
Plumbers: get the paperwork out of the van. More jobs, less admin.
Job sheets on the dashboard, quotes written at night and invoices that go out a week late. We build job tracking, quoting, booking and compliance systems for plumbing businesses that all talk to each other. Then we host them and look after them.
Looking for plumbing job management software that actually fits?
Most plumbing apps are built for the average trade business. Yours has its own mix of maintenance contracts, emergency call-outs, new builds, strata work and insurance jobs. Off-the-shelf tools make you bend the way you work to suit them, charge per user for the privilege and still leave the office retyping things into Xero.
Wollopit builds custom plumbing software around how your business actually runs. Jobs land in one list no matter where they came from. The right plumber gets them on their phone. Quotes go out from the driveway, invoices go out when the job's done and backflow tests book themselves in. We connect the tools you already like, replace the ones holding you back and look after the lot on our own servers.
01The problems
What we hear from plumbers
Does your plumbing business have these problems? Here's how we'd fix them.
Most plumbing businesses we talk to are flat out with work and drowning in the bits around it. The tools are fine. It's the paperwork that's blocked.
- The problemJob sheets get lost in the vanPaper dockets on the dash, photos on personal phones and notes scribbled on invoices nobody can read.How we fix itEvery job lives in one app on the phone: photos, notes, materials and sign-off, synced to the office straight away.
- The problemQuotes written at 9pmYou measure up on site, then type the quote at the kitchen table after dinner. Half of them go cold before they're sent.How we fix itQuote on site from your own price list and templates. The customer accepts on their phone before you've left the driveway.
- The problemInvoices go out lateThe job's done but the invoice waits until someone gets to the paperwork on Friday. Cash flow suffers for it.How we fix itFinish the job and the invoice goes out with photos attached, straight into Xero or MYOB, with a card payment link.
- The problemEmergency calls at all hoursBlocked drains and burst pipes come in by phone, text and Facebook, usually while you're under a house.How we fix itAn emergency booking form that captures the address, photos and urgency, then pings whoever's on call.
- The problemThe schedule lives on a whiteboardJobs handed out by phone one at a time. Two utes cross town while a third sits idle around the corner.How we fix itA drag and drop dispatch board with every plumber's day, their location and jobs pushed straight to their phone.
- The problemMaintenance work forgottenBackflow tests, TMV services and annual hot water checks rely on someone remembering.How we fix itRecurring jobs and compliance tests schedule themselves and remind the customer before they're due.
- The problemCompliance paperwork chased after the factNotifiable work forms and test reports get done from memory days later, sometimes after the deadline.How we fix itForms pre-filled from the job, test results captured on site and reminders before anything's overdue.
- The problemParts used never get chargedA fitting from the van stock here, a second run to the supplier there. None of it makes the invoice.How we fix itMaterials logged against the job as you use them, van stock counts and supplier price lists kept current.
- The problemAgents and insurers want it their wayWork orders by email, photo reports in their format and separate billing that clogs the office for days.How we fix itA portal for agents and insurers with work orders in, photo reports out and billing split the way each one wants.
- The problemCustomers ringing to ask where you areThe office spends the morning answering 'is the plumber still coming?' while you're stuck on the last job.How we fix itAutomatic 'on my way' texts with an arrival window, plus a heads-up when a job's running over.
- The problemNo idea which jobs make moneyLabour and parts aren't tracked per job, so the profitable work and the losers look exactly the same.How we fix itTime and materials logged per job, with a simple report showing what you actually made on each one.
02What we build
Solutions
What we build for plumbers. Usually all talking to each other.
Pick the one that's hurting most or join the whole lot up. Everything is built around how your team works, not the other way round.
On-site quoting
Your price list, labour rates and good-better-best options in your pocket, with online acceptance and deposits.
Scheduling & dispatch board
Every plumber's day on one screen. Drag a job across and it lands on their phone with the address and history.
Emergency & online booking
A booking form on your website and Google Business Profile that captures the details and alerts whoever's on call.
Customer SMS updates
Booking confirmations, 'on my way' texts, running late notices and job complete messages sent on their own.
Compliance & test reminders
Backflow, TMV and hot water service schedules that remind customers and drop into the calendar.
Compliance forms & test reports
Notifiable work forms and backflow test reports pre-filled from the job, with deadline reminders.
Invoicing & payments
Invoices with photos sent from the job, card payments on the spot and everything synced to your accounts.
Materials & van stock
Parts logged per job, van stock counts, restock lists and supplier price updates without retyping.
Agent & insurer portal
Work orders in, photo reports out and billing split per real estate agency, strata manager or insurer.
Job costing reports
Labour, parts and travel per job so you can see which work pays and which work just keeps you busy.
Review requests
A friendly text after a happy job asking for a Google review, so the good word actually gets written down.
Timesheets & licences
Hours from the job app straight to payroll, with licence, white card and test kit calibration expiry reminders.
A website that brings the work in
Fast, local and built to rank for 'plumber near me' and the suburbs you actually want to work in.
03The systems
The big ones
Your whole plumbing business, on one system.
These are the systems plumbers ask us about most. Each one works on its own and they get properly clever when they're joined up.
Job tracking
Every job in your pocket. Nothing left on the dash.
Each job lives on the phone from the moment it's booked. Photos, notes, parts and the customer's signature are captured on site and the office sees it all as it happens. No dockets, no retyping and no 'what did you do at the Smiths' place?'
- Job list for the day on the phone
- Before and after photos per job
- Customer and site history at a glance
- Parts logged as you use them
- Customer sign-off on screen
- Works offline and syncs later
- Job notes the office can see instantly
- Follow-up jobs created on site
- Attach plans, warranties and manuals
On-site quoting
Quote it before you've left the driveway.
Your price list, labour rates and templates live on the phone. Build a quote on site with photos and options, send it while you're still there and let the customer accept and pay a deposit on their phone.
- Your own price list and labour rates
- Templates for common jobs
- Good, better and best options
- Photos attached to the quote
- Online acceptance and e-signature
- Deposits taken by card
- Accepted quotes become jobs
- Follow-up reminders on quiet quotes
- Win rate by job type
Bookings & dispatch
Every call-out in one list. The closest plumber gets it.
Phone calls, website bookings, Google enquiries and emergency forms all land in one job list. The office drags them onto the dispatch board and the job pops up on the right plumber's phone with the address, photos and history.
- Online and emergency booking forms
- Bookings from Google Business Profile
- Drag and drop dispatch board
- Plumber locations on a map
- On-call roster for after hours
- Jobs pushed to the right phone
- 'On my way' SMS to customers
- Running late alerts
- Synced with Google Calendar
Maintenance & compliance
Backflow tests that book themselves.
Recurring maintenance and compliance work runs on its own schedule. Customers get a reminder before they're due, the job lands on the board and test results are captured on site so the paperwork is ready when the job's done.
- Backflow testing schedules
- TMV and hot water service reminders
- Recurring maintenance contracts
- Customer reminders by SMS and email
- Test results captured on site
- Compliance forms pre-filled from the job
- Deadline alerts for lodging paperwork
- Certificates emailed to the customer
- Test kit calibration reminders
Invoicing & job costing
Invoiced on the spot. Profit you can actually see.
Finish the job and the invoice goes out with photos attached, with a card payment link or tap to pay on site. Everything lands in Xero or MYOB and every job shows what it cost and what it made.
- Invoices sent from the job
- Photos and notes on the invoice
- Card payments on site
- Synced to Xero or MYOB
- Overdue reminders sent automatically
- Separate billing for agents and insurers
- Labour, parts and travel per job
- Profit by job type and plumber
- Hours straight to payroll
04How it changes
Before and after
A Monday full of call-outs, wolloped.
Here's how a busy Monday could change. Every plumbing business is different, so we map yours first.
Before
- Messages from three channels written on a notepad
- Jobs handed out by phone call one at a time
- Customers ringing to ask when you'll turn up
- Parts grabbed from the van and never written down
- Quotes typed up after dinner
- Invoices sent at the end of the week
After
- Every booking lands in one job list
- Jobs pushed to the right plumber's phone
- 'On my way' texts go out on their own
- Parts logged against the job as they're used
- Quotes sent and accepted on site
- Invoices out the moment the job's done
05Services
Everything under one roof
Software, websites and systems for plumbers.
Whether you're starting fresh or upgrading what you've got, it's one team from the first sketch to the support call.
Custom software for plumbers
Built around how your plumbing business actually runs: job tracking from the van, on-site quoting and the admin in between, in one system you own.
Websites for plumbers
Fast, hand-built websites that rank for the searches your customers make and turn visits into enquiries, bookings or orders.
Plumbing business system upgrades
Running on spreadsheets, old software or a platform you've outgrown? We move your data across and upgrade in stages so the business never stops.
Apps and portals for plumbers
Scheduling & dispatch board and emergency & online booking: customer and staff portals that work on any phone without an app store.
Integrations and automation
We connect Xero, MYOB and QuickBooks so information moves on its own and nobody retypes it.
Hosting, support and care
Managed hosting, updates, backups and security for your plumbing business, looked after by the people who built it.
06Integrations
Connections
Plays nicely with what you already use.
We connect to the tools you rely on, work alongside job platforms you're happy with or replace the ones holding you back.
- Xero
- MYOB
- QuickBooks
- ServiceM8
- Tradify
- simPRO
- AroFlo
- Fergus
- Stripe
- Square
- Tyro
- Google Calendar
- Google Maps
- Twilio SMS
- Google Business Profile
- hipages
- Mailchimp
- Microsoft 365
07How we work
The process
Some people dip their toe in. We turn up in a rebreather.
We get properly below the surface of your plumbing business: the systems, the busy days and the jobs everyone hates. Then we fix the bits that matter most first.
- 01
Think
We ride along in the van, sit with whoever answers the phone and work out where the jobs, quotes and invoices are getting stuck.
- 02
Archi-tech
We plan it before writing code: your job types, price list, dispatch, compliance work, agents and insurers, accounts, hosting and cost.
- 03
Build
Real engineering, shown to you early and often. Usually the most painful bit first, so you get a win before the next busy week.
- 04
Look after
We host it, maintain it and keep improving it. When something breaks you call the people who built it.
08Questions
FAQ
Things plumbers ask us.
Something else on your mind? Ring 0423 011 252 and ask the people who'd build it.
Can it handle insurance and real estate work?
Yes. We can add work orders from agents, strata managers and insurers, photo reports in the format they want and separate billing for each, so those jobs stop clogging the office.
Does the app work under a house with no signal?
Yes. Plumbers can keep adding photos, notes and parts offline and it all syncs once the phone finds signal again.
We already use ServiceM8, Tradify or simPRO. Do we have to switch?
No. If your job platform is doing its job, we build around what works: bookings, compliance reminders, agent portals, reports and your website on top. If it's holding you back, we'll show you what replacing it would involve before anything changes.
Can it remind customers about backflow tests and hot water services?
Yes. Recurring tests and services schedule themselves, remind the customer by SMS or email and drop onto the board when they're due.
Will it connect to Xero or MYOB?
Yes. Invoices, payments and customers sync to your accounts so nobody retypes anything.
Do we pay per user?
No. We don't charge per plumber, so adding an apprentice or a new van doesn't add a monthly fee.
How much does a plumbing system cost?
It depends on what you need, so we quote up front once we understand it. No surprise invoices, no lock-in and you own what we build.
How long does it take?
Smaller jobs like an emergency booking form or SMS updates can be quick. Bigger systems are planned in stages so you get the first win early instead of waiting for everything at once.
Who looks after it once it's built?
We do. We host it on our own managed servers and keep it updated and secure. When you need something you ring the people who built it.
We already have systems. Can you upgrade them instead of starting again?
Usually, yes. Most plumbers we work with keep what's working and upgrade the rest in stages. We move your data across, connect the old and new while we switch and retire the old system only when the new one is proven.
Contact
Got a plumbing business problem? Consider it wolloped.
Tell us what's slow, broken, manual or missing. You don't need a spec, just describe what's going on.