Emergency booking
Photos, unit details and urgency captured online.
Wollopit for hot water specialists
Hot water specialists: cold shower to hot water, booked online. Same-day bookings with the right unit.
Panicked calls with no details, units chosen over the phone and rebates explained again and again. We build emergency booking and unit selection tools for hot water businesses.
Looking for hot water booking software or a unit selector?
When the hot water dies, people want it fixed today. We build booking flows that capture the existing unit, household size and urgency, then recommend the right replacement and price it.
Wollopit builds job systems, quoting tools, booking systems and websites for hot water specialists around how you actually work. We connect the apps you already use, replace the ones holding you back and look after the lot on our own servers, so you can get back on the tools.
01The problems
What we hear from hot water specialists
Does your hot water business have these problems? Here's how we'd fix them.
Most hot water specialists we talk to are flat out on the tools all day, then doing the paperwork at night. It works, right up until the busy season.
- The problemEmergency calls lack detailCustomers don't know what system they have.How we fix itBooking forms with photos of the unit and its label.
- The problemChoosing a replacementGas, electric, heat pump and solar confuse customers.How we fix itA selector that recommends units by household and fuel.
- The problemRebates are confusingCustomers ask about rebates every time.How we fix itRebate guidance shown with each option.
- The problemStock not on handThe right unit isn't in the van.How we fix itUnit chosen before the visit so stock is ready.
- The problemSame-day scheduling chaosEmergency jobs disrupt the day.How we fix itPriority slots managed in the schedule.
- The problemServicing forgottenAnode and valve checks never happen.How we fix itService reminders for every install.
02What we build
Solutions
What we build for hot water specialists. Usually all talking to each other.
Pick the one that's hurting most or join the whole lot up. Everything is built around how your team works, not the other way round.
Unit selector
Recommendations by household size and fuel type.
Rebate information
Guidance shown alongside each option.
Stock planning
Units reserved before the job.
Priority scheduling
Same-day slots managed properly.
Service reminders
Maintenance offered after every install.
03How it changes
Before and after
A cold shower Monday, wolloped.
Here's how a typical day could change. Every business is different, so we map yours first.
Before
- Panicked phone call
- Guess the existing system
- Wrong unit in the van
- Second trip tomorrow
After
- Photos uploaded at booking
- Replacement recommended
- Unit loaded before leaving
- Hot water back the same day
04Integrations
Connections
Plays nicely with what you already use.
We connect to the tools you rely on, work alongside the ones you're happy with or replace the ones holding you back.
- Xero
- MYOB
- ServiceM8
- Tradify
- simPRO
- Stripe
- Square
- Google Calendar
- Twilio SMS
- Google Business Profile
05How we work
The process
Some people dip their toe in. We turn up in a rebreather.
We get properly below the surface of your hot water business: the systems, the busy days and the jobs everyone hates. Then we fix the bits that matter most first.
- 01
Think
We spend time with the people doing the work, see where the hours go and work out what's actually slowing you down.
- 02
Archi-tech
We plan it before writing code: your data, customers, payments, the tools you keep, hosting and cost.
- 03
Build
Real engineering, shown to you early and often. Usually the most painful bit first, so you get a win quickly.
- 04
Look after
We host it, maintain it and keep improving it. When something breaks you call the people who built it.
06Questions
FAQ
Things hot water specialists ask us.
Something else on your mind? Ring 0423 011 252 and ask the people who'd build it.
Can it handle commercial hot water systems?
Yes. Commercial clients can have contracts, scheduled servicing and their own system records.
How much does it cost?
It depends on what you need, so we quote up front once we understand your hot water business. No surprise invoices, no lock-in and you own what we build.
We already use a job management app. Do we have to switch?
No. If it's doing its job we build around it: the missing features, the integrations and the website on top. If it's holding you back we'll show you what replacing it would involve before anything changes.
Will it work on a phone in the van?
Yes. Everything we build for trades works on a phone first, with big buttons and photos that upload when you get signal back.
Who looks after it once it's built?
We do. We host it on our own managed servers and keep it updated and secure. When you need something you ring the people who built it.
Contact
Got a hot water business problem? Consider it wolloped.
Tell us what's slow, broken, manual or missing. You don't need a spec, just describe what's going on.