Online platter ordering
Grazing platters, antipasto boards and cheese boards in sizes by headcount, with add-ons, notes and photos.
Deli software: platter ordering, hampers & Christmas orders
Delis: platters and hampers ordered online. Slice more, scribble less.
Platter orders get taken by phone in the middle of the lunch rush. Christmas hams live on a paper list taped to the coolroom door and the specials only reach whoever walks past the counter. We build deli systems that take platters, hampers and catering online with pickup times, limits and deposits, then we host them and look after them.
Looking for deli software that takes platter, hamper and Christmas orders online?
A good deli is a few businesses behind one glass counter. There's the walk-in trade, the grazing platters for Saturday birthdays, the office catering, the corporate hampers in December and the Christmas ham rush that makes or breaks the year. Most of it gets taken on the phone, written on a docket and pinned to a corkboard that only one person can read.
Wollopit builds custom deli software around how your shop actually runs. Customers pick a platter, choose a pickup slot and pay a deposit online. Christmas orders have daily limits so you never promise 60 hams for the same morning. Dietary needs print on the prep sheet, the specials go out by email every week and your stock knows what's getting close to its date. We connect the POS and tools you already like and look after the lot on our own servers.
01The problems
What we hear from delis
Does your deli have these problems? Here's how we'd fix them.
Most delis we talk to have brilliant produce and loyal regulars. The ordering side runs on phone calls, dockets and memory, which holds up fine until the week before Christmas.
- The problemPlatter orders in the lunch rushThe phone rings with a 20-person grazing platter while there's a queue to the door. Details get scribbled on a docket and half of them are missing.How we fix itOnline platter ordering with sizes, add-ons and notes. Orders land on a prep list with everything the kitchen needs.
- The problemChristmas on a paper listHams, turkeys, seafood and hampers on a clipboard that gets coffee on it. Nobody's sure who paid and who's just a name.How we fix itSeasonal pre-orders with daily limits, a live count per product and a pickup list sorted by time.
- The problemBig orders cancel lateA 50-person catering order cancels the night before and you're left with a coolroom full of sliced prosciutto.How we fix itDeposits or full payment on large orders, with a cancellation cutoff spelled out at checkout.
- The problemEveryone wants 11amHalf the Christmas Eve orders want collecting at the same time. The queue goes out the door and into the car park.How we fix itPickup time slots with caps per slot, so collections are spread across the day before anyone books.
- The problemAllergies slip throughGluten free got mentioned on the phone and never made it to whoever built the platter.How we fix itDietary and allergen options on every order, printed bold on the prep sheet and the box label.
- The problemSpecials only walk-ins seeA new cheese lands or the house-made pâté is back and only the people who wander in that day ever know.How we fix itA weekly specials email and SMS sent from one screen, with the same specials on your website and socials.
- The problemCorporate hampers by spreadsheetAn office wants 40 hampers sent to 40 addresses with 40 cards. It turns up as an email attachment you retype by hand.How we fix itA corporate gifting portal: upload the list, pick the hampers, write the cards and pay on invoice.
- The problemShort-dated stock in the binCut cheese, sliced meats and dips creep past their date at the back of the cabinet before anyone notices.How we fix itStock with use-by dates, alerts on what's getting close and a quick way to turn it into a special or platter filler.
- The problemHandwritten labelsWeighed goods, house-made dips and hamper contents labelled by hand. Allergens and ingredients are a guess on a busy day.How we fix itPrinted labels with ingredients, allergens and use-by dates pulled straight from your product list.
- The problemCafes ordering by textLocal cafes and restaurants text for cheese, olives and charcuterie at 9pm and someone retypes it all into Xero.How we fix itA wholesale portal with their own pricing, standing orders and invoices that go straight into Xero or MYOB.
- The problemFood safety on a clipboardFridge temps, slicer cleans and delivery checks get ticked off on a clipboard that goes missing when the inspector visits.How we fix itTemperature logs, cleaning checklists and receiving checks on staff phones with a record you can pull up anytime.
02What we build
Solutions
What we build for delis. Usually all talking to each other.
Pick the one that's hurting most or join the whole lot up. Everything is built around how your team works, not the other way round.
Pickup slots & daily limits
Caps per slot and per day, lead times on big orders and blackout days so you never get overbooked.
Deposits & payments
Deposits or full payment online with Stripe or Square, Afterpay for big hampers and clear cancellation cutoffs.
Christmas & seasonal pre-orders
Hams, turkeys, seafood, Easter and Mother's Day orders with live counts, limits and a collection list by hour.
Hamper builder
Ready-made hampers or build-your-own from your shelves, with gift cards, wrapping and delivery or pickup.
Corporate gifting portal
Businesses upload a recipient list, choose hampers, add card messages and pay on invoice.
Catering quotes
Office lunches and party catering quoted online, approved by the customer and turned into a prep sheet.
Prep sheets & order labels
What to build each morning by time, with dietary flags in bold and a label on every box.
Specials emails & SMS
A weekly specials email built in minutes, sent through Klaviyo or Mailchimp and posted to the website.
Loyalty & regulars
Points or stamps for regulars, birthday treats and a list of who buys which cheese.
Stock & use-by tracking
Stock levels, use-by dates, reorder alerts and a view of what needs to move this week.
Product labels
Ingredients, allergens, weight and use-by printed for house-made lines, weighed goods and hampers.
Wholesale portal
Cafes and restaurants reorder at their own pricing, with standing orders and invoices to Xero or MYOB.
Food safety logs
Fridge and display temps, slicer cleans and receiving checks on staff phones, ready for the council inspection.
A website that sells
Fast on mobile, with the platter menu, specials and hours, built to rank for 'deli near me' and 'grazing platters' in your area.
03The systems
The big ones
Your whole deli, on one system.
These are the systems delis ask us about most. Each one works on its own and they get properly clever when they're joined up.
Platter & catering ordering
Platters ordered online. Not in the middle of the lunch rush.
Customers pick a platter by headcount, add extras, flag dietary needs and choose a pickup time that still has room. You get a clean order with a deposit paid and the prep list builds itself for the morning.
- Platters sized by headcount
- Add-ons like extra cheese or bread
- Dietary and allergen options
- Pickup slots with caps
- Daily limits and lead times
- Deposits or full payment online
- Catering quotes customers approve
- Morning prep sheet by pickup time
- Box labels with name and dietary flags
- SMS when the order is ready
Christmas & seasonal orders
Christmas Eve without the clipboard.
Hams, turkeys, seafood and hampers go on sale online with limits per product and per day. Pickup slots spread the crowd out and everyone has paid before they turn up, so collection is a quick scan and a smile.
- Christmas, Easter and Mother's Day menus
- Limits per product and per day
- Live counts against supplier orders
- Pickup slots across the week
- Deposits or full payment
- Order cutoff dates
- Collection list sorted by hour
- Scan-to-collect at the counter
- Reminder SMS the day before
- Supplier totals for your orders
Hampers & corporate gifting
Forty hampers. Forty addresses. One upload.
Shoppers build a hamper from your shelves or pick a ready-made one, add a card and choose pickup or delivery. Businesses get their own portal to upload a staff or client list and pay on invoice, so December stops living in your inbox.
- Ready-made and build-your-own hampers
- Pick from live shelf stock
- Gift cards and card messages
- Pickup, local delivery or post
- Australia Post and StarShipIt labels
- Corporate accounts with invoicing
- Upload a recipient list
- Bulk card messages per recipient
- Packing slips for every hamper
- Afterpay on bigger hampers
Counter, stock & labels
Know what's in the cabinet before it's past its date.
Stock with use-by dates, alerts on what's getting close and printed labels with ingredients and allergens for everything you make or weigh. Short-dated lines can turn straight into a special or go into tomorrow's platters.
- Stock levels by product
- Use-by dates and alerts
- Reorder alerts for suppliers
- Ingredient and allergen labels
- Weighed goods labels
- House-made recipe costs
- Short-dated lines into specials
- Synced with Square or Lightspeed
- Fridge temperature logs
- Cleaning and receiving checklists
Specials & regulars
The good stuff, seen by more than the walk-ins.
Put the week's specials together in a couple of minutes and they go out by email and SMS, onto the website and to your socials. Regulars earn rewards and get first dibs on Christmas ordering.
- Weekly specials email builder
- SMS for the big ones
- Specials on your website
- Posts to Instagram and Facebook
- Klaviyo or Mailchimp lists
- Points or stamp rewards
- Birthday treats
- Regulars get early Christmas access
- Wholesale accounts for local cafes
- Google reviews in one place
04How it changes
Before and after
Christmas Eve pickups, wolloped.
Here's how Christmas Eve could change. Every deli is different, so we map yours first.
Before
- Ham orders on a clipboard taped to the coolroom door
- Phone rings all morning with 'is my order ready?'
- Half the orders want 10am and the queue hits the car park
- Hunting for who paid and who didn't
- Somebody's gluten free platter goes out with crackers
- Three hams left over from no-shows
After
- Orders taken online with limits per product
- Customers get a 'ready to collect' SMS
- Pickup slots spread the crowd across the day
- Everyone paid when they ordered
- Dietary flags printed on every box
- Deposits cover the odd no-show
05Services
Everything under one roof
Software, websites and systems for delis.
Whether you're starting fresh or upgrading what you've got, it's one team from the first sketch to the support call.
Custom software for delis
Built around how your deli actually runs: online platter ordering, pickup slots & daily limits and the admin in between, in one system you own.
Websites for delis
Fast, hand-built websites that rank for the searches your customers make and turn visits into enquiries, bookings or orders.
Deli system upgrades
Running on spreadsheets, old software or a platform you've outgrown? We move your data across and upgrade in stages so the business never stops.
Apps and portals for delis
Deposits & payments and christmas & seasonal pre-orders: customer and staff portals that work on any phone without an app store.
Integrations and automation
We connect Square, Lightspeed and Tyro so information moves on its own and nobody retypes it.
Hosting, support and care
Managed hosting, updates, backups and security for your deli, looked after by the people who built it.
06Integrations
Connections
Plays nicely with what you already use.
We connect to the POS and tools you rely on, work alongside platforms you're happy with or replace the ones holding you back.
- Square
- Lightspeed
- Tyro
- Shopify
- WooCommerce
- Stripe
- Afterpay
- Xero
- MYOB
- Klaviyo
- Mailchimp
- Google Business Profile
- Google Merchant Center
- Uber Eats
- Deputy
- Australia Post
- StarShipIt
- Sendle
07How we work
The process
Some people dip their toe in. We turn up in a rebreather.
We get properly below the surface of your deli: the systems, the busy days and the jobs everyone hates. Then we fix the bits that matter most first.
- 01
Think
We spend time behind your counter and in the prep room, then work out where the orders, the stock and the Christmas rush are costing you.
- 02
Archi-tech
We plan it before writing code: your platters, hampers, seasonal limits, pickup slots, stock, POS, hosting and cost.
- 03
Build
Real engineering, shown to you early and often. Usually platter or Christmas ordering first, so you get a win before December.
- 04
Look after
We host it, maintain it and keep improving it. When something breaks you call the people who built it.
08Questions
FAQ
Things delis ask us.
Something else on your mind? Ring 0423 011 252 and ask the people who'd build it.
Can we limit how many platters we take per day?
Yes. Daily limits, caps per pickup slot and lead times on big orders stop you getting overbooked. You can also block out days when you're short-staffed.
Can we take deposits on Christmas orders?
Yes. You choose deposit or full payment per product, set a cutoff for changes and cancellations and everyone sees it at checkout.
Can customers build their own hamper?
Yes. They can pick from what's actually on your shelves or choose a ready-made hamper, add a card and pick pickup, local delivery or post.
How do dietary needs and allergies get handled?
Every order has dietary and allergen options. They print in bold on the prep sheet and the box label so nobody has to remember a phone call.
Do we need to replace our POS or online shop?
No. If Square, Lightspeed or Shopify is working for you, we build around it and keep stock and sales in sync. If something is holding you back we'll show you what replacing it would involve first.
Can corporate customers order lots of hampers at once?
Yes. They get their own login to upload a recipient list, write card messages and pay on invoice. You get packing slips and shipping labels for the lot.
How much does a deli system cost?
It depends on what you need, so we quote up front once we understand it. No surprise invoices, no lock-in and you own what we build.
How long does it take?
Smaller jobs like online platter ordering can be quick. Bigger systems are planned in stages so you get the first win early, ideally well before the Christmas rush.
Who looks after it once it's built?
We do. We host it on our own managed servers and keep it updated and secure. When you need something you ring the people who built it.
We already have systems. Can you upgrade them instead of starting again?
Usually, yes. Most delis we work with keep what's working and upgrade the rest in stages. We move your data across, connect the old and new while we switch and retire the old system only when the new one is proven.
Contact
Got a deli problem? Consider it wolloped.
Tell us what's slow, broken, manual or missing. You don't need a spec, just describe what's going on.