Online gift store
Hand-built, quick on mobile and laid out by occasion, recipient and budget. Built to rank for 'gift shop near me' and your suburb.
Gift shop software: online gifting, hampers & delivery dates
Gift shops: the right gift, the right message, the right day. Wrap more, retype less.
Gift orders come in by phone, messages get scribbled on a sticky note and the corporate Christmas list arrives as a spreadsheet at 9pm. Then someone works out which hamper goes where, on which day. We build online gifting systems for gift shops with typed messages, chosen delivery dates, hamper builders and corporate ordering. Then we host them and look after them.
Looking for an online gift shop with gift messages and delivery dates?
Selling gifts isn't like selling anything else. The person paying isn't the person receiving. The message has to be spelt right, the wrapping has to be right and it has to land on the birthday, not the day after. Most online store templates treat a gift like a parcel, so gift shops end up taking the important bits over the phone, writing them on the order by hand and hoping nothing gets lost between the counter and the courier.
Wollopit builds custom online gifting for gift shops around how your shop actually works. Customers type their own message, pick a delivery date your cut-offs allow and build their own hamper from what's really on the shelf. Corporate clients upload their recipient list in one go. Stock stays in sync with the shop counter, the packing bench sees exactly what to wrap and the delivery run sorts itself by date. We connect the tools you already like and host the lot on our own servers.
01The problems
What we hear from gift shops
Does your gift shop have these problems? Here's how we'd fix them.
Most gift shops we talk to have a great eye for product and a back office held together by sticky notes, a diary and a very patient person on the phone. It holds up fine until Mother's Day.
- The problemMessages taken over the phoneNames misspelt, cards mixed up and 'Happy birthday' tucked into a sympathy hamper because two orders came in at once.How we fix itCustomers type their own message with a live card preview. It prints on the card and the packing slip, matched to the right order.
- The problemGifts arrive the day afterThe birthday was Tuesday. The hamper turned up Wednesday and you're the one who wears it.How we fix itA delivery date picker at checkout with cut-off times, blocked public holidays and dispatch dates worked out for each postcode.
- The problemCustom hampers by phoneTwenty minutes of 'what else have you got under fifty bucks?' then half of it's out of stock.How we fix itA hamper builder: pick a basket, add items from live stock, watch the price update and choose the wrapping.
- The problemCorporate lists by emailEighty recipients in a spreadsheet with different messages and addresses, retyped one order at a time.How we fix itA corporate portal where businesses upload their recipient list, set messages and dates per person and get one invoice.
- The problemThe Christmas crushOrders pile up faster than you can wrap. Some promised dates were never possible in the first place.How we fix itDaily order caps, pre-orders, last-order countdowns and seasonal cut-offs that close themselves when you're full.
- The problemWrapping is a guessing gameCustomers don't know what's on offer. Staff don't know who paid for the ribbon.How we fix itWrapping choices with photos at checkout, priced add-ons and a clear flag on the packing slip.
- The problemShop and website stock don't matchThe last candle sold at the counter at 10am and sold again online at 10:05.How we fix itStock synced between your POS and online store so the website only sells what's actually on the shelf.
- The problemLocal delivery on a notepadRuns planned from a list on the bench. Drivers ring back to ask which street is first.How we fix itA delivery run board by date and area, a driver view on their phone and a photo on delivery sent to the sender.
- The problemSurprises ruinedA receipt with the price inside the box or a tracking email that goes to the recipient a week early.How we fix itGift receipts without prices and separate sender and recipient notifications, so the surprise stays a surprise.
- The problemGift vouchers on paperHandwritten vouchers, a book to track them and no way to use one online.How we fix itDigital gift cards that work in store and online, with balances tracked automatically.
- The problemCustomers forget to come backSomeone bought Mum a lovely hamper last May and bought this year's from somewhere else.How we fix itOccasion reminders: customers save dates and get a nudge a fortnight out, with last year's order one click away.
02What we build
Solutions
What we build for gift shops. Usually all talking to each other.
Pick the one that's hurting most or join the whole lot up. Everything is built around how your team works, not the other way round.
Gift messages & cards
Customers type their message with a card preview, character limits and card designs. Printed straight onto the card.
Delivery date picker
Chosen dates at checkout with same-day cut-offs, postcode rules, public holidays blocked and dispatch worked out for you.
Hamper builder
Pick a basket or box, add items from live stock, choose the wrapping and see the price as you go.
Corporate gifting portal
Business accounts, recipient list uploads, per-person messages and dates, saved branding and one invoice to Xero or MYOB.
Seasonal pre-orders & cut-offs
Christmas, Mother's Day and Valentine's with daily caps, pre-order windows and countdown banners.
Gift wrapping options
Paper, ribbon and box choices with photos, priced add-ons and wrap instructions on the packing slip.
Packing bench screen
Today's orders by dispatch time with the message, wrapping and items on one screen. Tick them off as they go out.
Local delivery runs
Orders grouped by date and area, a driver view on their phone and photo proof of delivery sent to the sender.
Courier & post labels
Labels from Australia Post, Sendle or StarShipIt printed in a batch, with tracking emails to the sender.
Stock sync with the shop
Your POS and online store share one stock count, with low-stock alerts before the shelf runs bare.
Gift cards & vouchers
Digital gift cards that work online and at the counter, emailed on a chosen date with a message.
Occasion reminders
Customers save birthdays and anniversaries and get a friendly nudge with last year's gift ready to reorder.
03The systems
The big ones
Your whole gift shop, on one system.
These are the systems gift shops ask us about most. Each one works on its own and they get properly clever when they're joined up.
Online gifting
Typed by them. Delivered on the day.
Every order carries its own message, recipient and delivery date from the moment it's placed. Customers see what's possible before they pay, so you never promise a date you can't make.
- Gift messages typed at checkout
- Live card preview and card designs
- Delivery date picker with cut-offs
- Postcode rules for local and posted
- Public holidays blocked out
- Separate sender and recipient details
- Gift receipts without prices
- Sender gets the delivery photo
- Afterpay and card payments
Hamper builder
Custom hampers without the phone call.
Customers build their own hamper from what's actually on your shelves. Pick the basket, add the goodies, choose the wrapping and the price updates as they go.
- Baskets, boxes and crates to start
- Items from live stock only
- Running price and budget filters
- Minimum and maximum item counts
- Wrapping and ribbon choices
- Ready-made hampers to tweak
- Pick list for the packing bench
- Save a favourite hamper to reorder
Corporate gifting
Eighty recipients in one upload.
Businesses get their own login to upload their client list with names, addresses, messages and dates in one go. You see one tidy order. They get one invoice.
- Business accounts and logins
- Recipient list upload from a spreadsheet
- Different message per recipient
- Different delivery date per recipient
- Their logo on cards and tags
- Quotes and approvals before ordering
- One invoice into Xero or MYOB
- Order history for next Christmas
Packing & delivery
The busy season, sorted by date.
The packing bench sees today's orders with the message, wrapping and items on one screen. Local deliveries are grouped into runs and posted orders get labels in a batch.
- Orders sorted by dispatch date
- Messages printed onto cards
- Wrapping flags on packing slips
- Daily order caps for busy periods
- Local runs grouped by area
- Driver view with photo on delivery
- Australia Post and Sendle labels
- Tracking emails to the sender only
Gift cards & reminders
Customers who come back every occasion.
Digital gift cards that work online and at the counter. Customers save the dates that matter and get a nudge in time to order, with last year's gift ready to go again.
- Digital gift cards with a message
- Emailed on a chosen date
- Balances shared with the shop POS
- Saved birthdays and anniversaries
- Reminder emails a fortnight out
- One-click reorder of last year's gift
- Sends through Klaviyo or Mailchimp
04How it changes
Before and after
Mother's Day, wolloped.
Here's how a Mother's Day order could change. Every gift shop is different, so we map yours first.
Before
- Phone rings, order written on a notepad
- Message spelt out letter by letter, still gets misspelt
- Hamper items picked then two are out of stock
- Delivery promised for Sunday when the van's full
- Corporate list emailed and retyped one by one
- Arrives Monday with the price tag inside
After
- Customer orders online at 11pm
- They type the message and see the card
- Hamper built from what's on the shelf
- Only dates you can deliver are offered
- Corporate list uploaded in one go
- Delivered on the day with a gift receipt
05Services
Everything under one roof
Software, websites and systems for gift shops.
Whether you're starting fresh or upgrading what you've got, it's one team from the first sketch to the support call.
Custom software for gift shops
Built around how your gift shop actually runs: online gift store, gift messages & cards and the admin in between, in one system you own.
Websites for gift shops
Fast, hand-built websites that rank for the searches your customers make and turn visits into enquiries, bookings or orders.
Gift shop system upgrades
Running on spreadsheets, old software or a platform you've outgrown? We move your data across and upgrade in stages so the business never stops.
Apps and portals for gift shops
Delivery date picker and hamper builder: customer and staff portals that work on any phone without an app store.
Integrations and automation
We connect Shopify, WooCommerce and Square so information moves on its own and nobody retypes it.
Hosting, support and care
Managed hosting, updates, backups and security for your gift shop, looked after by the people who built it.
06Integrations
Connections
Plays nicely with what you already use.
We connect to the tools you rely on, work alongside platforms you're happy with or replace the ones holding you back.
- Shopify
- WooCommerce
- Square
- Lightspeed
- Stripe
- Afterpay
- Zip
- Xero
- MYOB
- Australia Post
- StarShipIt
- Sendle
- Shippit
- Klaviyo
- Mailchimp
- Google Merchant Center
- Google Business Profile
07How we work
The process
Some people dip their toe in. We turn up in a rebreather.
We get properly below the surface of your gift shop: the systems, the busy days and the jobs everyone hates. Then we fix the bits that matter most first.
- 01
Think
We spend time at your counter and packing bench, then work out where gift orders get lost between the phone and the front door.
- 02
Archi-tech
We plan it before writing code: your messages, delivery dates, hampers, corporate accounts, stock, hosting and cost.
- 03
Build
Real engineering, shown to you early and often. Usually the most painful bit first, so you get a win before the next big gifting day.
- 04
Look after
We host it, maintain it and keep improving it. When something breaks you call the people who built it.
08Questions
FAQ
Things gift shops ask us.
Something else on your mind? Ring 0423 011 252 and ask the people who'd build it.
Can customers type their own gift message?
Yes. They type it at checkout with a preview of the card. It prints onto the card and the packing slip, so nobody's reading handwriting off a sticky note.
Can customers choose a delivery date?
Yes. They pick a date from what's actually possible, based on your cut-off times, postcodes, public holidays and how full you are that day.
Can corporate clients upload a list of recipients?
Yes. Businesses upload a spreadsheet of names, addresses, messages and dates. You get one tidy order and they get one invoice.
Will online stock match what's in the shop?
Yes. We sync stock with Square, Lightspeed or Shopify POS so the website only sells what's really on your shelves.
Do we have to switch from Shopify or our POS?
No. If Shopify, WooCommerce or your POS is doing its job, we build around it. If something's holding you back, we'll show you what replacing it would involve before anything changes.
How much does it cost?
It depends on what you need, so we quote up front once we understand it. No surprise invoices, no lock-in and you own what we build.
How long does it take?
Smaller jobs like gift messages or a delivery date picker can be quick. Bigger systems are planned in stages so you get the first win early, ideally before Christmas or Mother's Day.
Who looks after it once it's built?
We do. We host it on our own managed servers and keep it updated and secure. When you need something you ring the people who built it.
We already have systems. Can you upgrade them instead of starting again?
Usually, yes. Most gift shops we work with keep what's working and upgrade the rest in stages. We move your data across, connect the old and new while we switch and retire the old system only when the new one is proven.
Contact
Got a gift shop problem? Consider it wolloped.
Tell us what's slow, broken, manual or missing. You don't need a spec, just describe what's going on.