Ring builder
Settings, metals and stones mixed online with a live price and a saved design they can share.
Jeweller software: ring builders, repairs & custom jobs
Jewellers: let them design the ring and see the price. Stones, settings and metals priced live.
Custom ring enquiries take hours of emails. Diamond prices are stale by the time you reply. Repairs get tracked in a book under the counter. We build ring builders, consult bookings, custom job tracking and repair systems for jewellers. Then we host them and look after them.
Looking for jeweller software with a ring builder that shows the price?
A jeweller is a shop, a workshop, a design studio and a repair counter all sitting behind one glass cabinet. People buying an engagement ring want to play with settings and stones on their phone at 11pm. They also want a rough idea of the cost before they walk in. Meanwhile the bench has twenty repair envelopes and a CAD waiting on approval. And a customer is on the phone asking if her chain is ready.
Wollopit builds custom jewellery software around how your store actually runs. Customers design a ring online using your settings, your stones and your margins. Then they book a consult with the deposit already sorted. Custom jobs move from sketch to CAD to casting, with the customer approving each step. Repairs text people when they're ready to collect. We connect the tools you already like and look after the lot on our own servers, so you can get back to the bench.
01The problems
What we hear from jewellers
Does your jeweller have these problems? Here's how we'd fix them.
Most jewellers we talk to do beautiful work. They run the business on email threads, repair envelopes and a diary by the phone. It holds together until proposal season.
- The problemCustom enquiries take hours'What would a 1 carat oval on a thin band cost?' turns into six emails, three photos and a quote that never gets an answer.How we fix itA ring builder where they pick the setting, metal and stone and see a live price. Then they send you the design with one tap.
- The problemCustomers can't compare stonesCarat, colour, clarity and cut mean nothing to most buyers. So they freeze up or go with the cheapest option online.How we fix itStone options with the grades explained in plain English, side-by-side comparisons and certificates on view.
- The problemDiamond prices go staleYou quote a stone on Monday. By Friday the supplier price has moved or the stone has sold.How we fix itPrices come from your supplier feeds or your own price lists with your margins applied, so quotes stay honest.
- The problemConsults booked by phoneCouples ring on a busy Saturday and you scribble it in the diary. Nobody knows what they're after until they walk in.How we fix itOnline consult bookings that come with their saved design, budget and ring size, plus reminders and an optional deposit.
- The problemRepairs tracked in a bookEnvelopes, a handwritten book and customers ringing every second day to ask if their chain is fixed.How we fix itRepair tickets with photos at drop-off, a status the whole team can see and an SMS when it's ready to collect.
- The problemCustom jobs lost in emailSketches, CAD renders and wax approvals are spread across inboxes. Nobody can tell which job is waiting on who.How we fix itA custom job tracker that runs from sketch to CAD to casting to setting. Customers approve each stage from one link.
- The problemRing sizes guessedPartners sneak a ring out of the drawer and guess the size. Then you resize it a week after the proposal.How we fix itPrintable sizers, sizing guides and free resize offers built into the checkout and the consult.
- The problemBig purchases need optionsA five-figure ring is a big call. Layby tracked on index cards is a headache for everyone.How we fix itPayment plans, deposits and online layby with automatic reminders. Balances add themselves up.
- The problemValuations typed in WordEvery insurance valuation gets rebuilt from an old template with the photos pasted in. There's no record of the last one.How we fix itValuation certificates built from the item record with photos, specs and your signature. They're stored for re-valuations.
- The problemWhere's that diamond?Loose stones, memo stones from suppliers and pieces in the window, with no clear record of what's where.How we fix itStock with serial numbers, certificate links and memo tracking. You know what's owned, what's on memo and what's due back.
- The problemEngraving and extras forgottenThe engraving lives on a sticky note. The gift box goes out without the card.How we fix itEngraving, gift wrap and add-ons captured at checkout and printed straight onto the workshop job sheet.
- The problemCustomers vanish after the saleYou sell the engagement ring and never hear from them again for the wedding bands or the anniversary.How we fix itAftercare reminders for cleans and claw checks, plus wedding band and anniversary follow-ups that go out on their own.
02What we build
Solutions
What we build for jewellers. Usually all talking to each other.
Pick the one that's hurting most or join the whole lot up. Everything is built around how your team works, not the other way round.
Live stone pricing
Loose diamonds from your supplier feeds or price lists with your margins applied.
Stone comparison
Grades in plain English, side-by-side views and certificates for every stone.
Consult bookings
Online appointments that come with the saved design, budget and ring size, plus deposits.
Custom job tracker
Sketch, CAD, casting, setting and polish, with customers approving each stage by link.
Repair tracking
Tickets with photos, a bench queue and texts when it's ready to collect.
Valuation certificates
Insurance valuations built from the item record, signed and emailed as a PDF.
Stock & memo tracking
Serial numbers, certificates, memo stones and return dates in one place.
Ring sizing tools
Printable sizers and sizing guides that mean fewer resizes after the proposal.
Layby & payment plans
Deposits, scheduled payments and reminders, plus Afterpay, Zip or Humm.
Online shop & click and collect
Your finished pieces online, with stock synced to the store and secure pickup.
Engraving & gift add-ons
Engraving text, gift boxes and cards captured at checkout and sent to the bench.
Aftercare reminders
Reminders for cleans and claw checks, anniversaries and wedding band follow-ups.
Gold buy-back records
Old gold bought over the counter, with ID, photos and weights recorded.
A website that sparkles
Hand-built, quick on mobile and built to rank for 'jewellers near me' and your suburb.
03The systems
The big ones
Your whole store, from the counter to the bench.
These are the systems jewellers ask us about most. Each one works on its own. They get properly clever when they're joined up.
Ring builder
Let them design the ring and see the price.
Customers pick a setting, choose a metal and browse real stones with the grades explained. The price updates as they go. When they love it they can save it, share it or book a consult with the design attached.
- Settings, shanks and halos to mix
- Platinum, white, yellow and rose gold
- Diamonds, sapphires and lab-grown stones
- Live price with your margins
- Real stone photos and certificates
- Grades explained in plain English
- Compare stones side by side
- Save, share or send to a partner
- Book a consult with the design attached
- Ring size and engraving captured
Consults & custom jobs
From first sketch to final polish, on one board.
Consults get booked online with the design, budget and ring size already attached. Custom jobs then move through sketch, CAD, casting, setting and polish. Customers approve renders from a link instead of a long email thread.
- Online consult bookings
- Optional deposits to lock in a time
- Saved designs come in with the booking
- Job stages from sketch to pickup
- CAD renders approved by the customer
- Casting and setter jobs assigned
- Due dates and proposal deadlines
- Progress texts at each stage
- Deposits and balances on the job
- Photos of the finished piece for socials
Repairs
Repair envelopes, retired.
Every repair gets a ticket at the counter with photos, a quote and a due date. The bench can see what's next. The customer gets a text when it's ready, so the phone stops ringing.
- Tickets with drop-off photos
- Condition notes and customer sign-off
- Quotes approved by SMS
- Bench queue by due date
- Outsourced jobs tracked out and back
- Status link for the customer
- Ready to collect texts
- Uncollected repair reminders
- Payment at pickup through your POS
- Repair history per customer
Stock & stones
Know where every stone is.
Loose diamonds, memo stones and finished pieces each have a record with serial numbers, certificates and location. Before anyone asks, you know what you own, what's on memo and what's due back to the supplier.
- Serial numbers on every piece
- Certificate links for GIA and IGI stones
- Memo stones with return dates
- Locations from window to safe to workshop
- Stock reserved for consults
- Stock synced to your online shop
- Feeds to Google Merchant Center
- Stocktake by scanning tags
- Sold and aged stock reports
Valuations
Insurance valuations in minutes, not an afternoon.
Valuations build themselves from the item record, with photos, specs and stone details pulled straight in. Each one is stored against the customer. Re-valuations are a quick update.
- Valuation certificates in your branding
- Photos and specs pulled from the record
- Stone grades and measurements
- Replacement value and notes
- Digital signature
- PDF emailed to the customer
- Stored for re-valuations
- Re-valuation reminders every few years
Payment plans & aftercare
Big purchases made easy. Customers kept for life.
Layby and payment plans run themselves with deposits, scheduled payments and reminders. After the sale, reminders for cleans and claw checks bring customers back in. The wedding bands follow the engagement ring.
- Online layby with deposits
- Scheduled payments and reminders
- Afterpay, Zip and Humm at checkout
- Balances the customer can see
- Reminders for free cleans and claw checks
- Anniversary and birthday emails
- Wedding band follow-ups
- Synced with Klaviyo or Mailchimp
04How it changes
Before and after
An engagement ring enquiry, wolloped.
Here's how a typical engagement ring enquiry could change. Every jeweller is different, so we map yours first.
Before
- An email asks what a 1 carat oval would cost
- You hunt through supplier lists for stones
- You reply with three options and rough prices
- You wait days for an answer, then chase it
- The consult gets booked by phone into the diary
- The couple arrives and you start from scratch
After
- They design the ring on their phone at 11pm
- Stones come straight from your supplier feeds
- A live price shows with your margins built in
- The design is saved and sent to you
- The consult is booked with a deposit paid
- You walk in knowing exactly what they want
05Services
Everything under one roof
Software, websites and systems for jewellers.
Whether you're starting fresh or upgrading what you've got, it's one team from the first sketch to the support call.
Custom software for jewellers
Built around how your jeweller actually runs: ring builder, live stone pricing and the admin in between, in one system you own.
Websites for jewellers
Fast, hand-built websites that rank for the searches your customers make and turn visits into enquiries, bookings or orders.
Jeweller system upgrades
Running on spreadsheets, old software or a platform you've outgrown? We move your data across and upgrade in stages so the business never stops.
Apps and portals for jewellers
Stone comparison and consult bookings: customer and staff portals that work on any phone without an app store.
Integrations and automation
We connect Shopify, WooCommerce and Square so information moves on its own and nobody retypes it.
Hosting, support and care
Managed hosting, updates, backups and security for your jeweller, looked after by the people who built it.
06Integrations
Connections
Plays nicely with what you already use.
We connect to the tools you rely on and work alongside the platforms you're happy with. Where something is holding you back, we replace it.
- Shopify
- WooCommerce
- Square
- Lightspeed
- Stripe
- Afterpay
- Zip
- Humm
- Xero
- MYOB
- Australia Post
- StarShipIt
- Sendle
- Klaviyo
- Mailchimp
- Google Merchant Center
- Google Business Profile
- RapNet
- Nivoda
07How we work
The process
Some people dip their toe in. We turn up in a rebreather.
We get properly below the surface of your jeweller: the systems, the busy days and the jobs everyone hates. Then we fix the bits that matter most first.
- 01
Think
We spend time at the counter, at the bench and in the consult room. Then we work out what's actually slowing you down.
- 02
Archi-tech
We plan it before writing any code: your settings, stones, pricing rules, repairs, stock, hosting and cost.
- 03
Build
Real engineering that we show you early and often. We usually start with the most painful bit, so you get a win before proposal season.
- 04
Look after
We host it, maintain it and keep improving it. When something breaks you call the people who built it.
08Questions
FAQ
Things jewellers ask us.
Something else on your mind? Ring 0423 011 252 and ask the people who'd build it.
Can it use our own diamond and gem pricing?
Yes. Stones, settings and metals all use your pricing and margins. We can pull loose diamonds from the supplier feeds you already use and add your markup. Anything you don't want shown stays hidden.
Will customers see a price that's actually right?
Yes, within the rules you set. You can show exact prices, a 'from' price or a range. Anything that needs a proper quote gets flagged, so nobody gets a surprise at the consult.
Can our prices move with the gold price?
Yes. Metal can be priced by weight using a rate you update yourself or one that's pulled in automatically. A jump in gold won't eat your margin.
Do we have to switch from Shopify or our POS?
No. If Shopify, WooCommerce, Lightspeed or Square are doing the job, we build around them. The ring builder, repairs and consult bookings sit alongside them and keep orders and customers in sync.
Can customers check their own repair status?
Yes. Every repair gets a ticket with a link so customers can check progress themselves. They get an SMS when it's ready. You stop answering the same call ten times a day.
Can it handle layby and payment plans?
Yes. Online layby runs with deposits and scheduled payments. Afterpay, Zip or Humm can sit at checkout where they suit the price.
How much does a jeweller system cost?
It depends on what you need, so we quote up front once we understand it. No surprise invoices and no lock-in. You own what we build.
How long does it take?
Smaller jobs like consult bookings or repair tracking can be quick. A full ring builder with live stone pricing is planned in stages. You get the first win early instead of waiting for everything at once.
Who looks after it once it's built?
We do. We host it on our own managed servers and keep it updated and secure. When you need something you ring the people who built it.
We already have systems. Can you upgrade them instead of starting again?
Usually, yes. Most jewellers we work with keep what's working and upgrade the rest in stages. We move your data across, connect the old and new while we switch and retire the old system only when the new one is proven.
Contact
Got a jeweller problem? Consider it wolloped.
Tell us what's slow, broken, manual or missing. You don't need a spec, just describe what's going on.