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Bridal shop software: appointments, fittings & gown orders

Bridal shops: every bride on schedule. Say yes, skip the chaos.

Appointments get booked over Instagram DMs at 11pm, gown orders live in a handwritten book and fittings get squeezed in the week before the wedding. We build booking, order and fitting systems for bridal boutiques that count back from the wedding date. Then we host them and look after them.

Looking for bridal shop software that handles appointments, gown orders and fittings?

A bridal boutique runs on deadlines nobody else can see. Every gown has a wedding date behind it, a designer lead time in front of it and two or three fittings somewhere in the middle. Most boutiques keep all of that in an appointment app, an order book, a pile of designer emails and the owner's memory. Miss one order date and you're paying for express shipping or rush alterations.

Wollopit builds custom bridal shop software around how your boutique actually works. Brides book their own appointments and answer the important questions before they arrive. Gowns they love go onto a wishlist from your real range. Orders are tracked from designer to rack and fittings are planned back from the wedding date so nothing lands too late. We connect the tools you already like and look after the lot on our own servers.

01The problems

What we hear from bridal shops

Does your bridal boutique have these problems? Here's how we'd fix them.

Most boutiques we talk to are brilliant with brides and buried in admin. It all holds together until three June weddings land in the same fortnight.

  • The problemBookings by phone and DMThe phone rings mid-appointment while a bride is standing on the podium. Instagram DMs pile up overnight.
    How we fix itOnline appointment booking with your consult types, stylist and room availability plus a pre-visit questionnaire.
  • The problemNo-shows on Saturday morningsYour most wanted slots get booked and then nobody turns up. That's a bride you could have dressed.
    How we fix itBooking deposits or card holds, SMS and email reminders and an easy reschedule link instead of a ghosting.
  • The problemWalking in blindYou meet the bride cold with no idea of her date, budget, venue or style until ten minutes in.
    How we fix itA short intake form when she books: wedding date, budget, silhouettes she likes and inspiration photos, ready on the stylist's tablet.
  • The problemFavourites lost in screenshotsBrides send blurry change room photos and Pinterest boards. You're left guessing which style number they meant.
    How we fix itWishlists built from your actual range with style numbers, sizes and photos saved during the appointment.
  • The problemOrders in a bookDesigner orders, measurements and due dates handwritten in a ledger only one person can read.
    How we fix itOrder tracking per bride from ordered to confirmed, shipped, arrived and ready, with measurements attached.
  • The problemOrder dates missedA gown with a six month lead time gets ordered at four months. Now it's rush fees or tears.
    How we fix itOrder-by dates worked out from the wedding date and each designer's lead time, with alerts before it's too late.
  • The problemFittings squeezed in lateAlterations get booked whenever there's a gap so the final fitting lands three days before the wedding.
    How we fix itA fitting schedule counted back from the wedding date with your seamstress's capacity shown before you book.
  • The problemBridesmaids booked one by oneFive bridesmaids in three cities with five sizes and five people who haven't paid yet.
    How we fix itBridal party bookings with one group link, sizes per person and individual payments tracked against one party order.
  • The problemChasing deposits and balancesBalances due on collection get forgotten and awkward money texts go out the week of the wedding.
    How we fix itPayment schedules with automatic reminders, card links and Afterpay where it suits, all synced to Xero.
  • The problemWhere's my dress?Anxious brides ring every fortnight asking if their gown has arrived yet.
    How we fix itA bride portal showing her gown status, fitting dates and what she still owes.
  • The problemSamples and stock all over the placeSample gowns out at a trunk show, off-the-rack sizes unknown and the same veil sold twice.
    How we fix itSample and stock tracking for gowns, veils and accessories showing where each piece is right now.
  • The problemTrunk shows on a clipboardA designer trunk show fills up by word of mouth and then the bookings overlap.
    How we fix itTrunk show bookings with set slots, waitlists and follow-ups for brides who didn't order on the day.
02What we build

Solutions

What we build for bridal shops. Usually all talking to each other.

Pick the one that's hurting most or join the whole lot up. Everything is built around how your team works, not the other way round.

01

Online appointment booking

Bridal consults, VIP sessions plus bridesmaid and mother of the bride appointments with deposits and reminders.

02

Pre-visit questionnaire

Wedding date, budget, venue, styles she loves and inspiration photos before she walks in.

03

Gown wishlists

Favourites saved from your range during the appointment and sent to the bride to share with her mum.

04

Order tracking

Every gown from designer order to arrival and steaming, with measurements, size and style number.

05

Order-by alerts

Order deadlines counted back from the wedding date and each designer's lead time.

06

Fitting planner

First, second and final fittings scheduled back from the wedding date around your seamstress's hours.

07

Alterations tracker

Hem lengths, bustle styles, pins and work notes recorded per fitting so nothing gets lost.

08

Bridal party bookings

Bridesmaids booked together with a group link, sizes per person and individual payments.

09

Payment schedules

Deposits, instalments and balances with automatic reminders and card links, synced to Xero or MYOB.

10

Bride portal

Her gown status, fitting dates, payments and documents in one place on her phone.

11

Sample & stock tracking

Samples, off-the-rack sizes, veils and accessories with where each one is right now.

12

Trunk shows & events

Designer trunk shows and sample sales with booked slots, waitlists and follow-ups.

13

A website that says yes

Hand-built and quick on mobile with your designers, your real range and a big book button. Built to rank for 'bridal shop near me'.

03The systems

The big ones

Your whole boutique, on one system.

These are the systems bridal boutiques ask us about most. Each one works on its own and they get properly clever when they're joined up.

Appointment booking

Brides book themselves. You know them before they arrive.

Brides pick a consult type and time online, pay a booking deposit and fill in a quick questionnaire. By the time she walks in, her stylist already knows her date, her budget and the styles she's been saving.

  • Consult, VIP and bridesmaid appointment types
  • Stylist and fitting room availability
  • Booking deposits or card holds
  • Pre-visit questionnaire with photo uploads
  • SMS and email reminders
  • Easy reschedule links
  • Guest numbers per appointment
  • Bride profile on the stylist's tablet
  • Booking button on Instagram and Google

Gown wishlists

Favourites from your rack, not her camera roll.

Stylists tap gowns onto a bride's wishlist as she tries them on, with the size and notes saved. She gets a tidy shortlist to share with mum and you get a clear record when she comes back to say yes.

  • Wishlists built from your real range
  • Style numbers, sizes and photos saved
  • Stylist notes per gown
  • Shareable shortlist for family
  • Veils and accessories paired to gowns
  • Brides can save favourites from your website
  • Follow-up reminders after the visit
  • Most loved styles reporting

Order tracking

Every gown, from designer to rack.

Every order is tied to a bride, a designer and a wedding date. You see what's been ordered, what's on the water and what's arrived. Order-by alerts make sure no gown gets ordered too late.

  • Order status per bride
  • Measurements and size charts attached
  • Designer lead times saved
  • Order-by dates from the wedding date
  • Alerts before deadlines pass
  • Shipping and arrival tracking
  • Bridesmaid orders grouped by party
  • Designer order history
  • Bride notified when her gown arrives

Fitting schedules

Fittings counted back from the wedding date.

When a gown is ordered the fitting plan builds itself around the wedding date. Your seamstress's capacity is visible before anyone books so June doesn't turn into all-nighters.

  • First, second and final fittings planned
  • Counted back from the wedding date
  • Seamstress hours and capacity
  • Alteration notes per fitting
  • Hem, bustle and strap details saved
  • Bride books her own fitting slots
  • Reminders before every fitting
  • Pick-up and steaming scheduled
  • Busy season overview

Payments & bride portal

Balances that chase themselves.

Deposits, instalments and final balances run on a schedule with reminders that go out on their own. Each bride gets a portal showing her gown status, her fittings and what she owes, so the anxious phone calls dry up.

  • Deposit, instalment and balance schedules
  • Automatic payment reminders
  • Card payment links
  • Afterpay and Zip where it suits
  • Bridesmaids pay their own share
  • Payments synced to Xero or MYOB
  • Bride portal with gown status
  • Fitting dates and documents in one place
  • Overdue balance alerts
04How it changes

Before and after

A June wedding, wolloped.

Here's how one bride's journey could change. Every boutique is different, so we map yours first.

Before

  1. Bride books by Instagram DM at 11pm
  2. You meet her cold with no idea of her budget
  3. Her order goes in the book and the date slips
  4. Fittings squeezed in the week of the wedding
  5. She rings every fortnight asking where her dress is
  6. Balance chased by text the day before collection

After

  1. She books online and pays a deposit
  2. Her date, budget and inspo are on the tablet before she arrives
  3. An order-by alert fires and the gown goes in on time
  4. Fittings already planned back from the wedding date
  5. She checks her gown status in her portal
  6. Balance reminders went out on their own
05Services

Everything under one roof

Software, websites and systems for bridal shops.

Whether you're starting fresh or upgrading what you've got, it's one team from the first sketch to the support call.

Custom software for bridal shops

Built around how your bridal boutique actually runs: online appointment booking, pre-visit questionnaire and the admin in between, in one system you own.

Websites for bridal shops

Fast, hand-built websites that rank for the searches your customers make and turn visits into enquiries, bookings or orders.

Bridal boutique system upgrades

Running on spreadsheets, old software or a platform you've outgrown? We move your data across and upgrade in stages so the business never stops.

Apps and portals for bridal shops

Gown wishlists and order tracking: customer and staff portals that work on any phone without an app store.

Integrations and automation

We connect BridalLive, Shopify and Square so information moves on its own and nobody retypes it.

Hosting, support and care

Managed hosting, updates, backups and security for your bridal boutique, looked after by the people who built it.

06Integrations

Connections

Plays nicely with what you already use.

We connect to the tools you rely on, work alongside bridal platforms you're happy with or replace the ones holding you back.

  • BridalLive
  • Shopify
  • Square
  • Lightspeed
  • Stripe
  • Afterpay
  • Zip
  • Xero
  • MYOB
  • Acuity Scheduling
  • Calendly
  • Google Calendar
  • Instagram
  • Facebook
  • Pinterest
  • Google Business Profile
  • Klaviyo
  • Mailchimp
  • Easy Weddings
  • Australia Post
07How we work

The process

Some people dip their toe in. We turn up in a rebreather.

We get properly below the surface of your bridal boutique: the systems, the busy days and the jobs everyone hates. Then we fix the bits that matter most first.

  1. 01

    Think

    We sit in on a busy Saturday, flick through your order book and work out where brides and dates are slipping through the cracks.

  2. 02

    Archi-tech

    We plan it before writing code: your appointment types, designers, lead times, fittings, payments, hosting and cost.

  3. 03

    Build

    Real engineering, shown to you early and often. Usually the most painful bit first, so you get a win before wedding season.

  4. 04

    Look after

    We host it, maintain it and keep improving it. When something breaks you call the people who built it.

08Questions

FAQ

Things bridal shops ask us.

Something else on your mind? Ring 0423 011 252 and ask the people who'd build it.

Can brides see their order status?

Yes. Each bride gets a simple portal showing where her gown is, her fitting dates and what she still owes. Fewer 'where's my dress' calls for you.

Can it tell us when to order a gown?

Yes. Add each designer's lead time and the wedding date and it works out the order-by date. Then it alerts you before that date passes.

Can bridesmaids book and pay separately?

Yes. The bride gets a group link. Each bridesmaid books, adds her measurements and pays her own share, all tracked against one party order.

We already use a booking app or BridalLive. Do we have to switch?

No. If what you use is doing its job, we build around it and fill the gaps. If it's holding you back, we'll show you what replacing it would involve before anything changes.

Does it work with our POS and accounting?

Yes. We connect to Square, Lightspeed or Shopify POS and send payments and invoices to Xero or MYOB.

How much does a bridal shop system cost?

It depends on what you need, so we quote up front once we understand it. No surprise invoices, no lock-in and you own what we build.

How long does it take?

Smaller jobs like online booking or a fitting planner can be quick. Bigger systems are planned in stages so you get the first win early, ideally before your busy season.

Who looks after it once it's built?

We do. We host it on our own managed servers and keep it updated and secure. When you need something you ring the people who built it.

We already have systems. Can you upgrade them instead of starting again?

Usually, yes. Most bridal shops we work with keep what's working and upgrade the rest in stages. We move your data across, connect the old and new while we switch and retire the old system only when the new one is proven.

Contact

Got a bridal boutique problem? Consider it wolloped.

Tell us what's slow, broken, manual or missing. You don't need a spec, just describe what's going on.

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