Workshop bookings
Classes and courses online with seat limits, deposits or full payment, waitlists and SMS reminders.
Craft store software: workshops, kits & online shop
Craft stores: book the class, buy the kit. More making, less admin.
Workshops get booked over the phone, kits get packed by hand the night before and the online shop has no idea what's on the shelf. We build workshop, kit, fabric and club systems for craft, yarn and fabric stores that all talk to each other. Then we host them and look after them.
Looking for craft store software that books the workshop and sells the kit?
A craft store sells two things: supplies and the confidence to use them. The shelves of yarn, fabric and paint pay the rent. The workshops, kits and clubs keep people coming back. Most stores run the classes from a diary by the register, the kits from a list stuck to the storeroom door and the online shop from a platform that thinks you've got 40 balls of a colour you sold out of on Tuesday.
Wollopit builds custom craft store software around how your shop actually runs. Someone books a workshop online and the kit is reserved from stock right away. Project kits sell on your website with every component tracked. Fabric sells by the metre. Stitch clubs and block of the month bill themselves. Shelf and website stock finally match. We connect the tools you already like, replace the ones holding you back and host the lot, so you can get back to the cutting table.
01The problems
What we hear from craft stores
Does your craft store have these problems? Here's how we'd fix them.
Most craft stores we talk to have brilliant tutors, loyal regulars and a storeroom full of half-packed kits. It all works until the Saturday workshop sells out twice.
- The problemWorkshops booked by phoneClasses go in the diary by the register. Someone books by Facebook message, someone else rings and the beginner's crochet class ends up with fourteen people and ten chairs.How we fix itOnline workshop bookings with seat limits, payment up front, waitlists and reminder texts. The diary fills itself.
- The problemKits short on the nightKits get packed the evening before and there are only eight of the twelve hoops. Nobody checked stock when the bookings came in.How we fix itEvery workshop is linked to its kit. Each booking reserves the materials from stock so you know you're short weeks ahead, not at 9pm.
- The problemProject kits aren't onlineThe kits on the counter sell well in the shop but nobody outside the suburb knows they exist.How we fix itA kit shop on your website with photos, skill levels and what's in the box. Stock counts down from the actual components.
- The problemFabric by the metre is hard onlineCustomers email asking for 1.7 metres of the floral. You reply, they reply, it takes three days and they've bought it elsewhere.How we fix itMetre-based ordering: customers pick their length in set increments and the price and roll stock adjust on their own.
- The problemDye lots get mixed upSomeone orders eight balls for a jumper and gets two different dye lots. The jumper has a stripe nobody asked for.How we fix itYarn stock tracked by dye lot, so online orders only pull from one lot and customers can see how many are in each.
- The problemOnline stock is always wrongThe shop floor sells the last skein at lunch and the website keeps selling it until Thursday. Then come the apology emails.How we fix itYour POS and online shop share one stock count. Sell it at the register and it comes off the website straight away.
- The problemClubs run on a spreadsheetStitch club, sock club and block of the month members tracked by hand, cards charged one by one, parcels labelled at the kitchen table.How we fix itClub subscriptions with automatic billing, failed card retries, packing lists and shipping labels printed in one go.
- The problemTutors paid from guessworkWho taught what, how many came and what the tutor's cut is lives in a notebook and a lot of goodwill.How we fix itTutor logins with their class lists, attendance and payouts worked out per workshop, ready for Xero or MYOB.
- The problemPatterns emailed by handSomeone buys a PDF pattern and you email it manually. Then they lose it and email you again.How we fix itDigital patterns delivered automatically after purchase, with a download library in their account.
- The problemGift vouchers on paperHandwritten vouchers that can't be used online and nobody's sure which ones have been redeemed.How we fix itDigital gift cards that work in store, online and for workshops, with balances tracked in one place.
02What we build
Solutions
What we build for craft stores. Usually all talking to each other.
Pick the one that's hurting most or join the whole lot up. Everything is built around how your team works, not the other way round.
Linked workshop kits
Every class carries its materials list. Bookings reserve the kit from stock and flag what to reorder.
Project kit shop
Kits sold online with photos, skill level, contents and stock counted from each component.
Fabric by the metre
Customers choose their length, price updates live and roll stock comes down by exactly what was cut.
Yarn & dye lot stock
Colourways and dye lots tracked separately so a jumper's worth always comes from one lot.
POS & online stock sync
One stock count across the register and the website, synced with Square, Lightspeed or Shopify POS.
Stitch clubs & block of the month
Monthly boxes and multi-month programs with automatic billing, packing lists and labels.
Tutor portal
Tutors see their classes, mark attendance and get their payout worked out per workshop.
Multi-week courses
Learn-to-sew or learn-to-knit courses booked as one, with make-up sessions if someone misses a week.
Digital patterns
PDF patterns delivered on purchase with a download library in the customer's account.
Gift cards & vouchers
Digital gift cards that work for supplies, kits and workshops, in store and online.
Shipping & click and collect
Australia Post, Sendle or StarShipIt labels plus pickup notifications when the order's ready at the counter.
A website that's easy to browse
Hand-built, quick on phones, with the class calendar up front and built to rank for 'craft classes near me'.
03The systems
The big ones
Your whole craft store, on one system.
These are the systems craft stores ask us about most. Each one works on its own. They get properly clever when they're joined up.
Workshops & kits
Book the class. The kit's already set aside.
Every workshop carries its own materials list. When someone books, the kit components are reserved from stock and you see well ahead if you're short. On the day, packing is a printed list, not a panic.
- Online bookings with seat limits
- Kit materials linked to each class
- Stock reserved as bookings come in
- Short-stock alerts weeks ahead
- Waitlists that fill cancellations
- Multi-week courses and make-up sessions
- Bring-your-own or kit-included pricing
- SMS and email reminders
- Printable packing and sign-in lists
- Private group and party bookings
Project kit shop
The kits on your counter, sold to the whole country.
Your best project kits online with photos, skill levels and exactly what's in the box. Stock is counted from the real components, so selling a kit takes the right yarn, needles and pattern off the shelf.
- Kits built from individual components
- Stock counted per component
- Skill level and time-to-make tags
- Colourway choices within a kit
- Pattern included as a PDF download
- Video or tutorial links per kit
- Pair a kit with the matching workshop
- Gift wrap and gift messages
- Afterpay at checkout
Fabric & yarn
Fabric by the metre and yarn by the dye lot.
Customers pick their length in the increments you choose and the price follows. Yarn is tracked by colourway and dye lot so bigger orders always match. The cutting table gets a clear list of what to cut.
- Order by the metre or half metre
- Minimum cuts and fat quarters
- Roll stock reduced by length cut
- Remnant and end-of-bolt pricing
- Yarn stock by dye lot
- Single-lot orders guaranteed
- Cut list for the cutting table
- Swatch requests by post
Clubs & subscriptions
Stitch clubs that bill and pack themselves.
Sock clubs, mystery boxes and block of the month run on automatic billing with card retries. Each month you get a packing list and a batch of shipping labels instead of an evening at the kitchen table.
- Monthly or fixed-length programs
- Block of the month schedules
- Automatic billing and card retries
- Members pause or skip a month
- Packing lists per month
- Bulk shipping labels
- Pickup in store option
- Member-only discounts in store
- Member emails each month
Stock & POS sync
One stock count. Shelf and website agree.
Your POS and online shop share the same numbers, so the last skein sold at the counter disappears from the website straight away. Reorder alerts and supplier lists come out of real sales, not guesses.
- Sync with Square, Lightspeed or Shopify POS
- Shelf and online stock in real time
- Low-stock and reorder alerts
- Supplier purchase orders
- Kit and workshop reservations included
- Stocktake on a phone
- Sales by category and season
- Sales into Xero or MYOB
04How it changes
Before and after
A sold-out workshop, wolloped.
Here's how a busy Saturday workshop could change. Every craft store is different, so we map yours first.
Before
- Bookings taken by phone, Messenger and at the counter
- Two people booked the last seat
- Kits packed the night before and two hoops short
- Fabric orders sorted out by email
- Club members charged one by one
- Tutor's pay worked out in a notebook
After
- Everyone books and pays online
- Seat limit hit and a waitlist takes over
- Kits reserved from stock the day each booking came in
- Fabric ordered online by the metre
- Club subscriptions bill themselves
- Tutor payout ready to send to Xero
05Services
Everything under one roof
Software, websites and systems for craft stores.
Whether you're starting fresh or upgrading what you've got, it's one team from the first sketch to the support call.
Custom software for craft stores
Built around how your craft store actually runs: workshop bookings, linked workshop kits and the admin in between, in one system you own.
Websites for craft stores
Fast, hand-built websites that rank for the searches your customers make and turn visits into enquiries, bookings or orders.
Craft store system upgrades
Running on spreadsheets, old software or a platform you've outgrown? We move your data across and upgrade in stages so the business never stops.
Apps and portals for craft stores
Project kit shop and fabric by the metre: customer and staff portals that work on any phone without an app store.
Integrations and automation
We connect Shopify, WooCommerce and Square so information moves on its own and nobody retypes it.
Hosting, support and care
Managed hosting, updates, backups and security for your craft store, looked after by the people who built it.
06Integrations
Connections
Plays nicely with what you already use.
We connect to the tools you rely on, work alongside platforms you're happy with or replace the ones holding you back.
- Shopify
- WooCommerce
- Square
- Lightspeed
- Stripe
- Afterpay
- Xero
- MYOB
- Australia Post
- Sendle
- StarShipIt
- Klaviyo
- Mailchimp
- Google Merchant Center
- Ravelry
- Humanitix
- Eventbrite
07How we work
The process
Some people dip their toe in. We turn up in a rebreather.
We get properly below the surface of your craft store: the systems, the busy days and the jobs everyone hates. Then we fix the bits that matter most first.
- 01
Think
We spend time at the counter, the cutting table and the workshop room, then work out what's actually slowing you down.
- 02
Archi-tech
We plan it before writing code: your classes, kits, fabric, yarn, clubs, stock, hosting and cost.
- 03
Build
Real engineering, shown to you early and often. Usually workshops and kits first, so you get a win before next term's classes.
- 04
Look after
We host it, maintain it and keep improving it. When something breaks you call the people who built it.
08Questions
FAQ
Things craft stores ask us.
Something else on your mind? Ring 0423 011 252 and ask the people who'd build it.
Can a workshop booking include the kit automatically?
Yes. Each workshop has its own materials list. When someone books, those materials are reserved from stock so you know ahead of time if you need to reorder.
Can fabric be ordered by the metre online?
Yes. Customers choose their length in the increments you set, like half metres or fat quarters. The price and roll stock adjust on their own.
Can it keep yarn dye lots together?
Yes. We track stock by colourway and dye lot, so an order for a whole project only pulls from a single lot.
Do we have to switch from Shopify or our POS?
No. If Shopify, WooCommerce, Square or Lightspeed is doing its job, we build around it and sync the stock. If it's holding you back, we'll show you what replacing it would involve before anything changes.
Can tutors see their own classes?
Yes. Tutors get their own login with class lists, attendance and their payout per workshop. They only see what they need to.
Can we run a block of the month or stitch club?
Yes. Monthly and fixed-length programs bill automatically, retry failed cards and give you packing lists and shipping labels each month.
How much does a craft store system cost?
It depends on what you need, so we quote up front once we understand it. No surprise invoices, no lock-in and you own what we build.
How long does it take?
Smaller jobs like workshop bookings can be quick. Bigger systems are planned in stages so you get the first win early instead of waiting for everything at once.
Who looks after it once it's built?
We do. We host it on our own managed servers and keep it updated and secure. When you need something you ring the people who built it.
We already have systems. Can you upgrade them instead of starting again?
Usually, yes. Most craft stores we work with keep what's working and upgrade the rest in stages. We move your data across, connect the old and new while we switch and retire the old system only when the new one is proven.
Contact
Got a craft store problem? Consider it wolloped.
Tell us what's slow, broken, manual or missing. You don't need a spec, just describe what's going on.