Fitting bookings
Customers book online by job type: first fitting, second fitting, alteration drop-off or wedding party. Reminders by SMS.
Tailor & alterations software: fittings, jobs & pickups
Tailors: fittings booked, measurements saved, jobs on time. Sew more, chase less.
Fittings booked by phone with pins in your mouth, measurements on scraps of paper and a wedding party you've been chasing for three weeks. We build tailoring systems that book fittings, save every measurement and track each job from the tag to pickup. Then we host them and look after them.
Looking for tailoring and alterations software that actually fits how you work?
A tailoring business is a counter, a workroom and a diary all fighting for the same pair of hands. Hems and zips come in by the dozen. Made-to-measure suits need three fittings and a cloth order. Then a wedding party lands with six groomsmen who all live somewhere else. Most shops run it on paper tags, a diary by the phone and a lot of memory.
Wollopit builds custom software for tailors and alteration shops around how your shop really runs. Customers book their own fittings. Measurements live on their profile for next time. Every garment gets a ticket you can scan so you always know whose it is, what it needs and when it's due. Ready texts go out on their own and wedding parties manage themselves. We connect the POS and accounting you already use and look after the lot on our own servers.
01The problems
What we hear from tailors and alteration shops
Does your tailoring business have these problems? Here's how we'd fix them.
Most tailors we talk to are brilliant with a needle and drowning in phone calls, paper tags and customers asking if it's ready yet.
- The problemFittings booked by phoneYou're halfway through a hem with pins in your mouth and the phone rings for the third time this hour.How we fix itOnline fitting bookings with the right length slot for each job type, SMS reminders and a deposit if you want one.
- The problemMeasurements on paperNumbers live on a docket, a card in a shoebox or the back of an envelope. A repeat customer means measuring from scratch.How we fix itMeasurements saved on each customer's profile with dates, fit notes and a history of every change.
- The problemPaper tags go walkaboutThe tag falls off and now there's a pair of navy trousers on the rack that nobody can place.How we fix itEvery job gets a printed QR ticket. Scan it to see the customer, the work, the due date and which rail it's on.
- The problemDue dates slipRush jobs pile on top and the Saturday wedding suit gets found at 4pm on Friday.How we fix itA workroom board sorted by due date with rush jobs flagged and each tailor's queue clear at a glance.
- The problemWedding parties chased one by oneSix groomsmen, three cities and one bloke who never books his fitting. The best man's measurements arrive by text the week before.How we fix itA wedding party portal where the couple adds the party, everyone books their own fittings and you see who's done and who's dragging.
- The problem"Is it ready yet?" callsCustomers ring to check, then turn up before it's done or forget about it for three months.How we fix itReady texts go out the moment a job is marked done. Pickup reminders follow for anything still on the rack.
- The problemA rack full of forgotten jobsUncollected garments from last year, some half paid and some not paid at all, taking up rail space.How we fix itUncollected reminders on a schedule, balances owing on every ticket and a clear final notice before anything is donated.
- The problemBig jobs started without a depositA full suit gets cut and the customer goes quiet. Now you own a jacket in someone else's size.How we fix itQuotes sent from the counter with a deposit link. Work starts when the deposit lands.
- The problemPrices depend on who's at the counterOne staff member charges $25 for a hem and the next charges $35 for the same thing.How we fix itA price list built into the job ticket: hems, take-ins, zips and sleeves with add-ons for rush, lining and fabric type.
- The problemMade-to-measure lives in emailCloth choices, supplier orders and lead times are buried in an inbox thread nobody else can find.How we fix itMade-to-measure orders tracked from cloth choice to final fitting with supplier orders and lead times on every job.
02What we build
Solutions
What we build for tailors and alteration shops. Usually all talking to each other.
Pick the one that's hurting most or join the whole lot up. Everything is built around how your team works, not the other way round.
Customer & measurement records
Every customer's measurements, fit notes, photos and past jobs in one profile so repeat orders start from the right numbers.
Job tickets & QR tags
Printed tickets for every garment. Scan at the counter, in the workroom or on the rack to see the job and its status.
Workroom board
Every job by due date and tailor on a screen in the back, with rush jobs flagged and overdue ones in red.
Wedding party portal
The couple adds the party, everyone books fittings and pays their share and you see the whole party's progress on one page.
Ready & pickup texts
Automatic SMS when a job is done, with gentle reminders for anything still waiting to be collected.
Quotes & deposits
Quotes built at the counter from your price list with a deposit link by SMS or email. Work starts once it's paid.
Counter price list
Your standard prices for hems, zips, take-ins and repairs built into every ticket so quotes match whoever is serving.
Made-to-measure orders
Cloth choices, supplier orders, lead times and fitting stages tracked on each suit, shirt or dress.
Uncollected garment manager
Balances owing, reminder schedules and final notices for the rack of jobs nobody came back for.
Corporate & uniform accounts
Workplaces and schools with their own pricing, bulk jobs, account billing and monthly invoices into Xero or MYOB.
A website that books fittings
Hand-built and quick on mobile with your services, prices and online booking, built to rank for 'alterations near me'.
03The systems
The big ones
Your whole shop, on one system.
These are the systems tailors ask us about most. Each one works on its own and they get properly clever once they're joined up.
Fitting bookings
Fittings book themselves. The phone stops ringing.
Customers pick the fitting they need and a time that suits your diary. Each job type gets the right length slot so a suit fitting never gets squeezed into ten minutes. Reminders cut the no-shows and deposits lock in the big jobs.
- Online booking from your website or Google
- Slot lengths set per job type
- First, second and final fittings
- Alteration drop-off times
- SMS and email reminders
- Deposits taken at booking
- Reschedule links for customers
- Block out busy wedding season days
- Staff diaries side by side
Measurements
Measure once. Never measure from scratch again.
Every customer's measurements live on their profile with the date they were taken and notes on how they like things to sit. Repeat suits and alterations start from the right numbers and you can see how someone's changed since last time.
- Full suit, shirt, trouser and dress sets
- Date stamped measurement history
- Fit notes: posture, preference, ease
- Photos from fittings
- Entered on a tablet at the fitting
- Linked to every past job
- Shared across staff and stores
- Wedding party sets in one place
Job tracking & pickup
Every garment ticketed. Every job on time.
Each job gets a QR ticket at the counter with the work, price, due date and customer. The workroom board sorts everything by due date. Mark it done and the customer gets a ready text straight away.
- QR tickets printed at the counter
- Price list built into each ticket
- Workroom board by due date
- Rush jobs flagged
- Jobs assigned to each tailor
- Rail and rack locations
- Ready texts sent automatically
- Pickup reminders for the rack
- Balances owing shown at pickup
- Payments through your POS
Wedding parties
The whole wedding party, without the chasing.
The couple gets a portal to add the groom, groomsmen or bridesmaids. Everyone books their own fittings, sends measurements if they're out of town and pays their own share. You see exactly who's done and who still hasn't turned up.
- Portal for the couple
- Each member books their own fittings
- Remote measurement forms for out of towners
- Split payments per person
- Progress for the whole party at a glance
- Automatic nudges for stragglers
- Wedding date drives every deadline
- Final pickup booked for the week before
Made-to-measure & quotes
Bespoke orders that don't live in your inbox.
Quote a suit at the counter, send a deposit link and track the cloth order and every fitting stage on the one job. Lead times and supplier orders sit right next to the customer so nothing goes missing.
- Quotes from your price list
- Deposit links by SMS or email
- Cloth and lining choices with photos
- Supplier orders and lead times
- Fitting stages tracked per garment
- Balance due before pickup
- Invoices into Xero or MYOB
04How it changes
Before and after
A wedding party, wolloped.
Here's how a five-groomsman wedding could change. Every shop is different, so we map yours first.
Before
- Groom rings to book everyone in one long phone call
- Measurements written on paper and stapled together
- Two groomsmen never book their fittings
- Best man texts his numbers the week before
- Chasing payments from five different blokes
- Everyone calls to ask if their suit is ready
After
- The couple adds the party to their portal
- Measurements saved to each person's profile
- Stragglers get nudged automatically
- Out of towners fill in a remote measurement form
- Everyone pays their own share online
- Ready texts go out the moment each suit is done
05Services
Everything under one roof
Software, websites and systems for tailors and alteration shops.
Whether you're starting fresh or upgrading what you've got, it's one team from the first sketch to the support call.
Custom software for tailors and alteration shops
Built around how your tailoring business actually runs: fitting bookings, customer & measurement records and the admin in between, in one system you own.
Websites for tailors and alteration shops
Fast, hand-built websites that rank for the searches your customers make and turn visits into enquiries, bookings or orders.
Tailoring business system upgrades
Running on spreadsheets, old software or a platform you've outgrown? We move your data across and upgrade in stages so the business never stops.
Apps and portals for tailors and alteration shops
Job tickets & QR tags and workroom board: customer and staff portals that work on any phone without an app store.
Integrations and automation
We connect Square, Lightspeed and Shopify so information moves on its own and nobody retypes it.
Hosting, support and care
Managed hosting, updates, backups and security for your tailoring business, looked after by the people who built it.
06Integrations
Connections
Plays nicely with what you already use.
We connect to the POS, payments and accounting you already rely on. If something's holding you back we'll show you what replacing it involves first.
- Square
- Lightspeed
- Shopify
- WooCommerce
- Stripe
- Tyro
- Afterpay
- Xero
- MYOB
- Google Business Profile
- Mailchimp
- Klaviyo
- MessageMedia
- Australia Post
- Sendle
07How we work
The process
Some people dip their toe in. We turn up in a rebreather.
We get properly below the surface of your tailoring business: the systems, the busy days and the jobs everyone hates. Then we fix the bits that matter most first.
- 01
Think
We spend time at your counter and in your workroom, then work out where the phone calls, tags and chasing are costing you.
- 02
Archi-tech
We plan it before writing code: your fittings, measurements, job tickets, price list, wedding parties, hosting and cost.
- 03
Build
Real engineering, shown to you early and often. Usually the most painful bit first, so you get a win before wedding season.
- 04
Look after
We host it, maintain it and keep improving it. When something breaks you call the people who built it.
08Questions
FAQ
Things tailors and alteration shops ask us.
Something else on your mind? Ring 0423 011 252 and ask the people who'd build it.
Can we use saved measurements for repeat orders?
Yes. Measurements stay on the customer's profile with the date they were taken, so repeat suits and alterations start from the right numbers.
Can customers book their own fittings online?
Yes. They pick the fitting type and a time from your diary. Each job type gets the right length slot and reminders go out automatically.
How does the wedding party portal work?
The couple adds everyone in the party. Each person books their own fittings, pays their own share and sends measurements remotely if they're out of town. You see the whole party's progress on one page.
Will the ready texts go out on their own?
Yes. Mark a job done in the workroom and the customer gets an SMS straight away. Anything left on the rack gets reminders on a schedule you set.
Do we have to switch our POS or accounting?
No. If Square, Lightspeed, Xero or MYOB are doing the job we build around them. Payments and invoices flow through to what you already use.
Can we print tickets on our existing printer?
Usually. Most label and receipt printers will print QR tickets. If yours won't we'll tell you what to get before anything is built.
How much does a tailoring system cost?
It depends on what you need, so we quote up front once we understand it. No surprise invoices, no lock-in and you own what we build.
How long does it take?
Smaller jobs like online fitting bookings or ready texts can be quick. Bigger systems are planned in stages so you get the first win early instead of waiting for everything at once.
Who looks after it once it's built?
We do. We host it on our own managed servers and keep it updated and secure. When you need something you ring the people who built it.
We already have systems. Can you upgrade them instead of starting again?
Usually, yes. Most tailors and alteration shops we work with keep what's working and upgrade the rest in stages. We move your data across, connect the old and new while we switch and retire the old system only when the new one is proven.
Contact
Got a tailoring business problem? Consider it wolloped.
Tell us what's slow, broken, manual or missing. You don't need a spec, just describe what's going on.