Pledge & loan register
Every pledge with photos, serials, descriptions, loan amount, term and status. Searchable in seconds, no carbon paper.
Pawnbroker software: loans, compliance & online stock
Pawnbrokers: every pledge tracked, every forfeit sold. Lend more, chase less.
Pledge tickets in a book, redemption dates found by flicking pages, police reports typed up by hand and forfeited stock that only sells to whoever happens to walk in. We build loan, compliance and online stock systems for pawnbrokers that all talk to each other. Then we host them and look after them.
Looking for pawnbroker software that handles the loans, the compliance and the online sales?
A pawnbroker is a lender, a second-hand dealer, a records office and a retailer all behind the same counter. Most shops run that on a pledge book, a photocopier for licences, a calculator for interest, a separate POS for sales and an eBay login someone shares. Every pledge gets written down three times and finding one item when the police ring means digging through boxes of paper.
Wollopit builds custom pawnbroker software around how your shop actually runs. Take a pledge once with photos, serials and ID and it flows into your loan register, your police records and your stock. Customers get reminders before their loan is due and can pay interest online. Forfeited items list themselves on your website and marketplaces. We connect the tools you already like, replace the ones holding you back and look after the lot on our own servers.
01The problems
What we hear from pawnbrokers
Does your pawnbroker have these problems? Here's how we'd fix them.
Most pawnbrokers we talk to know their gold prices and their regulars by heart. The paperwork is what eats the day, right up until the police ask for a record from eight months ago.
- The problemPledges live in a bookTickets handwritten, carbon copies filed in a drawer and nobody can find the one for the bloke standing at the counter.How we fix itDigital pledge records with photos, serials and the customer attached. Search by name, ticket number, item or serial in seconds.
- The problemRedemption dates slip pastLoans run past their term because nobody flicked to the right page. Customers turn up angry that their ring has gone.How we fix itEvery loan has its due date tracked, with SMS and email reminders before it falls due and a daily list of what's expiring.
- The problemInterest worked out on a calculatorEvery redemption means a calculator, a calendar and a different answer depending on who's on shift.How we fix itInterest and charges calculated automatically on your terms, with an exact payout figure on every ticket at any date.
- The problemPolice reporting done by handTyping up the week's pledges and buys into the police format takes a whole afternoon and mistakes creep in.How we fix itRecords captured in your state's required fields as you go, ready to export or submit in the format your local police want.
- The problemPolice holds and enquiriesA detective rings about a stolen laptop and you're hunting through boxes while the item might already be on the shelf.How we fix itSearch any serial or description instantly, flag items on police hold so they can't be sold and keep a log of every enquiry.
- The problemID on the photocopierLicences photocopied, filed and impossible to find again. Repeat customers re-checked every single visit.How we fix itID scanned and stored securely against the customer, with repeat visits pulled up in one tap and expired ID flagged.
- The problemValuations change with the staff memberOne person offers $200 on a guitar, the next offers $350. Gold is valued off yesterday's price scribbled on a sticky note.How we fix itValuation history for similar items, live gold and silver pricing by weight and purity and loan-to-value guides your team can follow.
- The problemForfeited stock only sells in storeThe cabinet's full of forfeited gear that only sells to whoever walks past. Good pieces sit for months.How we fix itForfeited items move into stock and list on your website, eBay and Google Shopping once their holding period is up.
- The problemSold online and in store at the same timeA drill sells over the counter while it's still listed on eBay. Then you're refunding and apologising.How we fix itOne stock count across the counter, your website and marketplaces. Sell it anywhere and it comes down everywhere.
- The problemCustomers ring for a payout figureThe phone rings all day with people asking how much to get their stuff back or whether they can pay just the interest.How we fix itA customer portal where they check their loan, see the payout, pay interest online and extend the loan themselves.
- The problemBuys and pledges muddled togetherOutright buys, pledges and consignments recorded the same way. The holding periods get mixed up and items go out too early.How we fix itSeparate flows for pledges, outright buys and consignment, each with its own holding period and rules built in.
02What we build
Solutions
What we build for pawnbrokers. Usually all talking to each other.
Pick the one that's hurting most or join the whole lot up. Everything is built around how your team works, not the other way round.
Interest & payout calculator
Your interest and charges applied automatically, with exact payout and extension figures for any date.
Redemption reminders
SMS and email before a loan falls due, on the due date and when it's about to forfeit.
Customer loan portal
Customers check their loans, see what they owe, pay interest and extend online without ringing the shop.
Digital ID capture
Scan licences and passports at the counter, stored securely against the customer and checked for expiry.
Police reporting & records
Records kept in your state's required format, ready to export or submit, with retention handled for you.
Police holds & serial search
Search any serial or description, lock items on hold so they can't be sold and log every enquiry.
Gold & jewellery valuations
Live metal prices by weight and purity, valuation history and loan-to-value guides for consistent offers.
Stock & forfeiture
Forfeited items move into stock automatically once the holding period ends, priced and ready to list.
Online shop
Forfeited and second-hand stock on your own website with photos, condition notes, Afterpay and click and collect.
Marketplace listings
Push stock to eBay and Google Shopping from one place, with sold items pulled down everywhere.
Buys & consignment
Outright buys and consignment sales with their own holding periods, seller payouts and records.
Daily counter dashboard
What's due today, what forfeits this week, what's on hold and how much is out on loan.
Xero or MYOB sync
Loans, interest, payments and sales flowing into your accounts without retyping.
A website that lends
Fast on mobile, showing what you lend on and what's for sale, built to rank for 'pawnbroker near me'.
03The systems
The big ones
Your whole pawn shop, on one system.
These are the systems pawnbrokers ask us about most. Each one works on its own and they get properly clever when they're joined up.
Pledges & loans
Every pledge on file. Every payout worked out.
Take a pledge at the counter with photos, serials and ID and the ticket prints itself. Interest, charges and payout figures are calculated on your terms so every staff member gives the same answer.
- Pledge tickets printed or emailed
- Photos and serials on every item
- Interest and charges on your terms
- Exact payout for any date
- Part payments and interest-only payments
- Loan extensions and renewals
- Search by name, ticket or serial
- Customer history and repeat pledges
- Daily list of loans falling due
- Total funds out on loan at a glance
Compliance & police
Police records that keep themselves.
Every pledge and buy is recorded in the fields your state requires as it happens. When the police ring you can search a serial in seconds, put an item on hold and export the records they need.
- Records in your state's required fields
- Export or submit in the police format
- Serial and description search
- Police hold flags that block sales
- Enquiry and hold log
- Holding periods enforced automatically
- Records kept for the required retention period
- Audit trail of who did what
- Staff logins with their own access
ID & customers
ID checked once, found forever.
Scan a licence or passport at the counter and it's stored securely against the customer. Repeat customers come up in one tap with their full pledge and buy history so you know who you're dealing with.
- Licence and passport scanning
- Photo of the customer at the counter
- Expired ID flagged automatically
- Full pledge and buy history
- Notes and flags on customers
- Banned or watch-list customers
- Secure storage with restricted access
- Contact details for reminders
Reminders & portal
Customers pay before they forget.
Reminders go out before every loan falls due and customers can pay interest or extend online without ringing the shop. Fewer awkward forfeits and fewer phone calls asking for a payout figure.
- SMS and email reminders before due date
- Final notice before forfeiture
- Customer login to see their loans
- Pay interest or redeem online
- Extend a loan themselves
- Card payments through Stripe
- Book a time to collect
- Payments straight into your register
Stock & online sales
Forfeits off the shelf and onto the internet.
Once an item's holding period is up it moves into stock with its photos and details already attached. List it on your website, eBay and Google Shopping in one go and it comes down everywhere the moment it sells.
- Forfeits move into stock automatically
- Photos and details carried over
- Pricing guides from past sales
- Your own online shop
- eBay and Google Shopping listings
- One stock count across every channel
- Afterpay and card checkout
- Click and collect or posted
- Shipping labels through Australia Post
- Aged stock reports
04How it changes
Before and after
A redemption deadline, wolloped.
Here's how a loan coming due could change. Every pawn shop is different, so we map yours first.
Before
- Pledge written in the book and filed in a drawer
- Nobody notices the due date has passed
- Customer turns up wanting their ring back
- Staff dig through boxes for the ticket
- Payout worked out on a calculator
- Forfeited items sit in the cabinet for months
After
- Pledge recorded with photos, serials and ID
- Reminder SMS goes out a week before it's due
- Customer pays interest online and extends
- Payout figure ready on any ticket instantly
- Unredeemed items move into stock when the holding period ends
- Forfeited items list on your website and eBay
05Services
Everything under one roof
Software, websites and systems for pawnbrokers.
Whether you're starting fresh or upgrading what you've got, it's one team from the first sketch to the support call.
Custom software for pawnbrokers
Built around how your pawnbroker actually runs: pledge & loan register, interest & payout calculator and the admin in between, in one system you own.
Websites for pawnbrokers
Fast, hand-built websites that rank for the searches your customers make and turn visits into enquiries, bookings or orders.
Pawnbroker system upgrades
Running on spreadsheets, old software or a platform you've outgrown? We move your data across and upgrade in stages so the business never stops.
Apps and portals for pawnbrokers
Redemption reminders and customer loan portal: customer and staff portals that work on any phone without an app store.
Integrations and automation
We connect Shopify, WooCommerce and Square so information moves on its own and nobody retypes it.
Hosting, support and care
Managed hosting, updates, backups and security for your pawnbroker, looked after by the people who built it.
06Integrations
Connections
Plays nicely with what you already use.
We connect to the tools you rely on, work alongside the platforms you're happy with or replace the ones holding you back.
- Shopify
- WooCommerce
- Square
- Lightspeed
- Stripe
- Afterpay
- Xero
- MYOB
- eBay
- Google Merchant Center
- Facebook Marketplace
- Australia Post
- StarShipIt
- Sendle
- Klaviyo
- MessageMedia
- greenID
- Google Business Profile
07How we work
The process
Some people dip their toe in. We turn up in a rebreather.
We get properly below the surface of your pawnbroker: the systems, the busy days and the jobs everyone hates. Then we fix the bits that matter most first.
- 01
Think
We spend time at your counter, in the back room and with your pledge book, then work out what's actually slowing you down.
- 02
Archi-tech
We plan it before writing code: your loan terms, compliance rules, ID handling, stock flow, online channels, hosting and cost.
- 03
Build
Real engineering, shown to you early and often. Usually the pledge register or police records first, so you get a win quickly.
- 04
Look after
We host it, maintain it and keep improving it. When something breaks you call the people who built it.
08Questions
FAQ
Things pawnbrokers ask us.
Something else on your mind? Ring 0423 011 252 and ask the people who'd build it.
Can it produce records for police reporting?
Yes. We capture the fields your state requires as each pledge and buy is taken, then format the records to match what your local police need, whether that's an export or an electronic submission.
Can it handle our interest rates and charges?
Yes. We build the calculations around your loan terms and the rules in your state, so payout and extension figures are worked out the same way every time.
Can customers pay interest or extend online?
Yes. Customers can log in to see their loans, check what they owe, pay interest or redeem online. Payments land straight in your register.
Is customer ID stored securely?
Yes. ID scans are stored encrypted on our managed servers with access limited to the staff who need it, plus an audit trail of who viewed what.
Can forfeited stock go straight online?
Yes. Once the holding period is up, items move into stock with their photos and details and can be listed on your website, eBay and Google Shopping together. When it sells anywhere it comes down everywhere.
We already use pawn software or a POS. Do we have to switch?
No. If your POS or loan system is doing its job we build around it with reminders, online sales, a customer portal or reporting on top. If it's holding you back, we'll show you what replacing it would involve before anything changes.
How much does pawnbroker software cost?
It depends on what you need, so we quote up front once we understand it. No surprise invoices, no lock-in and you own what we build.
How long does it take?
Smaller jobs like redemption reminders or an online stock listing can be quick. Bigger systems are planned in stages so you get the first win early instead of waiting for everything at once.
Who looks after it once it's built?
We do. We host it on our own managed servers and keep it updated, backed up and secure. When you need something you ring the people who built it.
We already have systems. Can you upgrade them instead of starting again?
Usually, yes. Most pawnbrokers we work with keep what's working and upgrade the rest in stages. We move your data across, connect the old and new while we switch and retire the old system only when the new one is proven.
Contact
Got a pawnbroker problem? Consider it wolloped.
Tell us what's slow, broken, manual or missing. You don't need a spec, just describe what's going on.