PC configurator
Customers choose CPU, board, RAM, GPU, storage, PSU, case and cooling with the total price updating as they go.
Computer shop software: PC builders, repairs & IT support
Computer shops: they pick the parts, you build the rig. Compatible parts, live pricing.
Custom PC quotes go back and forth by email, compatibility gets checked by hand and repairs live on sticky notes stuck to the laptops. We build PC configurators, build queues, repair systems and business IT portals for computer shops. Then we host them and look after them.
Looking for a PC build configurator that actually knows your stock?
A computer shop is a parts retailer, a custom build workshop, a repair bench and a small IT company all under one roof. Each side tends to get its own tool: a POS out the front, a web store that's half synced, a repair app or a notebook, an inbox full of build quotes and a mobile that rings every time a business client's printer drops off the network. Every custom PC means someone checking sockets, RAM generations, PSU wattage and case clearance by hand. Then the GPU price changes before the customer replies.
Wollopit builds custom software for computer shops around how your shop actually runs. Customers build their PC online and only compatible parts make it into the cart. Prices and stock come from your shelves and your distributors. Builds move across a bench board, customers get a text at each stage and repairs and business support tickets all land in one place. We connect the tools you already like, replace the ones holding you back and look after the lot on our own servers.
01The problems
What we hear from computer shops
Does your computer shop have these problems? Here's how we'd fix them.
Most computer shops we talk to know hardware inside out and run the business on email threads, spreadsheets and memory. It holds up fine until the week before Christmas.
- The problemCustom quotes by email ping-pongA customer wants a gaming rig for $2,500. Six emails later you've swapped the GPU twice and they've gone quiet.How we fix itAn online PC configurator where they pick parts themselves, see the price live and pay a deposit when they're happy.
- The problemCompatibility checked by handSomeone has to confirm the socket, chipset, DDR4 or DDR5, PSU headroom, GPU length and cooler height on every build.How we fix itCompatibility rules that grey out parts that won't fit or won't work, with plain-English reasons why.
- The problemQuotes go stale overnightDistributor prices move daily. The quote you sent Tuesday is a loss by Friday.How we fix itLive pricing from your distributor feeds with your margin rules applied, plus quotes that expire on a date you set.
- The problemThe website says in stock. The shelf disagrees.The last 2TB NVMe sold over the counter at lunch and someone just ordered it online.How we fix itStock synced between the POS, the website and the configurator, with distributor availability and ETA shown for parts you don't hold.
- The problemRepairs on sticky notesA shelf of laptops with notes taped on, a password on a scrap of paper and nobody sure whose charger is whose.How we fix itRepair check-in on a tablet with a ticket number, a label, device condition photos and customer sign-off.
- The problem"Is it ready yet?"Half the phone calls are customers chasing a build or a repair. The bench stops every time.How we fix itAutomatic texts and emails at each stage, plus a status page they can check with their ticket number.
- The problemThe build queue lives in someone's headWhich builds are waiting on a part, which are on the bench and which are mid stress test is anyone's guess.How we fix itA bench board showing every build and repair by stage, who's on it and what's holding it up.
- The problemFaulty parts fall through the cracksA dead RAM kit goes back to the distributor and three weeks later nobody remembers the RMA number.How we fix itAn RMA tracker for every faulty part: supplier, RMA number, date sent, credit or replacement received.
- The problemBusiness clients ring your mobileThe accountant down the road calls you directly about the printer, the email and the Wi-Fi. None of it gets logged or billed.How we fix itA business support portal with tickets, priorities, time logged against their agreement and invoices to Xero.
- The problemThousands of SKUs entered by handNew products, specs and photos keyed in one at a time. Google Shopping shows the old price.How we fix itProducts and specs pulled from distributor data, pushed to your web store and Google Merchant Center automatically.
- The problemTrade-ins and second-hand gearOld PCs and laptops come in as trade-ins with no record of what was wiped, tested or what you paid.How we fix itTrade-in quotes, data wipe records, test checklists and refurb stock listed straight onto the shop.
02What we build
Solutions
What we build for computer shops. Usually all talking to each other.
Pick the one that's hurting most or join the whole lot up. Everything is built around how your team works, not the other way round.
Compatibility rules
Socket, chipset, memory type, wattage, GPU length, cooler height and form factor checked before it hits the cart.
Preset builds by budget
Starting points like 1080p gaming, streaming or video editing that customers can tweak part by part.
Live pricing & distributor feeds
Cost and availability from your distributors with margin rules, rounding and price change alerts.
Build bench board
Every custom build by stage: parts ordered, parts in, assembling, stress testing, ready for pickup.
Build status updates
Texts and emails at each stage with photos of the finished rig and benchmark results.
Repair tickets & check-in
Tablet check-in, condition photos, labels, quotes for approval and parts used on each job.
Warranty & RMA tracker
Customer warranty claims and supplier RMAs tracked from fault to credit.
Business IT support portal
Tickets, priorities, site notes, asset lists and time logged for your business clients.
Support agreements & billing
Monthly support plans, prepaid hour blocks and recurring invoices into Xero or MYOB.
Online shop & product feeds
Parts, peripherals and prebuilt systems on Shopify or WooCommerce with Google Shopping feeds kept current.
Trade-ins & refurb stock
Trade-in offers, data wipe certificates, test checklists and refurbished stock listed for sale.
A website that boots fast
Hand-built, quick on mobile, with the configurator front and centre and built to rank for 'computer repairs near me'.
03The systems
The big ones
Your whole computer shop, on one system.
These are the systems computer shops ask us about most. Each one works on its own. They get properly clever when they're joined up.
PC configurator
They build the PC online. Only the right parts fit.
Customers pick every part themselves and the configurator quietly rules out anything that won't work. Prices and stock come from your shelves and your distributors. When they're happy they pay a deposit and the build lands on your bench.
- Step-by-step part picker
- Compatibility rules with clear reasons
- Wattage calculator with PSU headroom
- Preset builds by budget and use
- Live stock and distributor ETAs
- Margin rules and assembly fees
- Save, share and email a build
- Deposits with Stripe, Afterpay or Zip
- Staff can tweak and resend a build
- Popular parts and abandoned build reports
Build queue
Every build on the bench, at a glance.
A bench board shows each custom build from deposit to pickup. Techs move jobs along on a tablet and customers get a text at every stage. Nobody has to stop building to answer the phone.
- Stages from parts ordered to collected
- Parts received checklist
- Tech assigned to each build
- Stress test and benchmark logs
- Photos of the finished rig
- Automatic texts at each stage
- Customer status page
- Balance due on pickup
- Overdue and waiting-on-parts flags
Repairs & RMAs
Repairs off the sticky notes.
Every device gets checked in on a tablet with a ticket, a label and photos of its condition. Quotes go to the customer for approval by text. Faulty parts heading back to suppliers are tracked until the credit turns up.
- Tablet check-in with sign-off
- Device condition photos
- Printed labels and ticket numbers
- Quotes approved by text
- Parts used pulled from stock
- Status texts and pickup reminders
- Warranty claims for your customers
- Supplier RMA numbers and dates
- Credits and replacements matched
Business IT support
Business clients log tickets. You stop answering your mobile.
Your business clients get a portal to raise tickets and see what's been done. Time logs against their agreement or prepaid hours. Invoices head straight into Xero or MYOB at the end of the month.
- Client portal and email-to-ticket
- Priorities and response targets
- Site notes and asset lists
- Time logged per ticket
- Monthly plans and prepaid hours
- Renewal reminders for licences and warranties
- Invoices into Xero or MYOB
- Hours used reports for each client
Stock & product feeds
Thousands of SKUs without the data entry.
Products, specs and costs flow in from your distributors and out to your POS, web store and Google Shopping. Price changes apply your margin rules automatically. Stock stays in step between the counter and the website.
- Distributor price and stock feeds
- Specs and photos pulled in
- Margin and rounding rules
- Price change alerts
- Stock synced with your POS
- Shopify or WooCommerce product sync
- Google Merchant Center feed
- Low stock and reorder lists
04How it changes
Before and after
A gaming PC order, wolloped.
Here's how a custom gaming build could change. Every shop is different, so we map yours first.
Before
- Customer emails a parts list copied from a forum
- Check every part for compatibility by hand
- Quote back, then requote when the GPU price moves
- Find out the case is out of stock after they've paid
- Customer rings three times asking how it's going
- Nobody's sure if the stress test was done
After
- Customer builds it online in ten minutes
- Only compatible parts make it into the cart
- Live pricing from your stock and distributors
- Deposit paid and the build lands on the bench board
- Texts go out at each stage on their own
- Benchmark results and photos sent with the pickup text
05Services
Everything under one roof
Software, websites and systems for computer shops.
Whether you're starting fresh or upgrading what you've got, it's one team from the first sketch to the support call.
Custom software for computer shops
Built around how your computer shop actually runs: pC configurator, compatibility rules and the admin in between, in one system you own.
Websites for computer shops
Fast, hand-built websites that rank for the searches your customers make and turn visits into enquiries, bookings or orders.
Computer shop system upgrades
Running on spreadsheets, old software or a platform you've outgrown? We move your data across and upgrade in stages so the business never stops.
Apps and portals for computer shops
Preset builds by budget and live pricing & distributor feeds: customer and staff portals that work on any phone without an app store.
Integrations and automation
We connect Shopify, WooCommerce and Square so information moves on its own and nobody retypes it.
Hosting, support and care
Managed hosting, updates, backups and security for your computer shop, looked after by the people who built it.
06Integrations
Connections
Plays nicely with what you already use.
We connect to the tools you rely on, work alongside platforms you're happy with or replace the ones holding you back.
- Shopify
- WooCommerce
- Square
- Lightspeed
- Stripe
- Afterpay
- Zip
- Xero
- MYOB
- RepairShopr
- Syncro
- NinjaOne
- Microsoft 365
- Dicker Data
- Ingram Micro
- Leader Systems
- Australia Post
- StarShipIt
- Klaviyo
- Google Merchant Center
07How we work
The process
Some people dip their toe in. We turn up in a rebreather.
We get properly below the surface of your computer shop: the systems, the busy days and the jobs everyone hates. Then we fix the bits that matter most first.
- 01
Think
We spend time at the counter, on the bench and in your inbox, then work out what's actually slowing you down.
- 02
Archi-tech
We plan it before writing code: your parts catalogue, compatibility rules, distributor feeds, repairs, business clients, hosting and cost.
- 03
Build
Real engineering, shown to you early and often. Usually the most painful bit first, so you get a win before the next big sale season.
- 04
Look after
We host it, maintain it and keep improving it. When something breaks you call the people who built it.
08Questions
FAQ
Things computer shops ask us.
Something else on your mind? Ring 0423 011 252 and ask the people who'd build it.
Can it suggest builds by budget?
Yes. Preset builds by budget and use, like 1440p gaming or video editing, can be offered as starting points that customers then tweak part by part.
How does it know which parts are compatible?
We set up rules around the specs that matter: socket, chipset, memory type, form factor, PSU wattage, GPU length and cooler height. Specs come from your distributor data where it's available and you can override anything.
Can it pull prices and stock from our distributors?
Yes, where your distributors provide a feed or a supplier price file. We apply your margin and rounding rules so prices stay right without anyone retyping them.
Do we need to replace our POS or web store?
No. We build around what works. If you're happy on Square, Lightspeed, Shopify or WooCommerce we connect to it and keep stock and prices in step.
We already use a repair or ticketing app. Do we have to switch?
No. If RepairShopr, Syncro or another tool is doing its job, we build the configurator, build queue and website around it. If it's holding you back, we'll show you what replacing it would involve before anything changes.
Can customers pay a deposit or use Afterpay?
Yes. Deposits, full payment and buy now pay later options like Afterpay and Zip can be offered at checkout.
How much does a computer shop system cost?
It depends on what you need, so we quote up front once we understand it. No surprise invoices, no lock-in and you own what we build.
How long does it take?
Smaller jobs like repair tickets or a bench board can be quick. Bigger systems like a full configurator are planned in stages so you get the first win early instead of waiting for everything at once.
Who looks after it once it's built?
We do. We host it on our own managed servers and keep it updated and secure. When you need something you ring the people who built it.
We already have systems. Can you upgrade them instead of starting again?
Usually, yes. Most computer shops we work with keep what's working and upgrade the rest in stages. We move your data across, connect the old and new while we switch and retire the old system only when the new one is proven.
Contact
Got a computer shop problem? Consider it wolloped.
Tell us what's slow, broken, manual or missing. You don't need a spec, just describe what's going on.