Pre-orders & deposits
Take pre-orders online and at the counter with deposits, edition allocations and automatic ready-to-collect texts.
Gaming store software: pre-orders, trade-ins & events
Gaming stores: launches, trade-ins and game nights sorted. More play, less paperwork.
Pre-orders live on a clipboard. Trade-in values get looked up on a phone behind the counter and Friday night tournaments run out of a Discord thread. We build pre-order, trade-in, event and stock systems for independent gaming stores that all talk to each other. Then we host them and look after them.
Looking for gaming store software that handles pre-orders, trade-ins and tournaments?
An independent gaming store is a retailer, a second-hand dealer, a collectables trader and an events venue under one roof. New releases need pre-orders and deposits. Trade-ins need quick, consistent values plus proper dealer records. Card singles need prices that move with the market. Friday night needs a sign-up list, entry fees and a bracket. Most stores hold it together with a POS, a Shopify store, a spreadsheet and a Discord server.
Wollopit builds custom gaming store software around how your shop actually runs. Customers pre-order online and get a text when their copy lands. Trade-in offers come from your own price list with ID and item details captured on the spot. Tournaments take entries and fees online and your counter stock matches the website. We connect the tools you already like, replace the ones holding you back and look after the lot on our own servers. You get back to talking games.
01The problems
What we hear from gaming stores
Does your gaming store have these problems? Here's how we'd fix them.
Most gaming stores we talk to have a loyal crew of regulars and run the back end on clipboards, group chats and memory. It holds up fine until the next big launch.
- The problemPre-orders on a clipboardNames, phone numbers and deposits scribbled on a sheet. Launch day turns into a hunt through the folder while the line grows.How we fix itOnline and in-store pre-orders with deposits, allocations per edition and an SMS when their copy is ready to grab.
- The problemMidnight launch chaosA line out the door, one register and nobody sure who has paid in full or who wanted the collector's edition.How we fix itPickup slots, prepaid balances, a QR code per customer and a fast collect screen that keeps the line moving.
- The problemTrade-in values looked up by handStaff googling prices on their phones and offering different amounts. The margin quietly disappears on a busy Saturday.How we fix itA trade-in tool with your own buy prices, condition grades and cash or credit offers so every staff member quotes the same.
- The problemSecond-hand records on paperEvery trade-in needs ID and item details written down. The dealer book is a mess of handwriting nobody can search.How we fix itSeller ID, item, serial and condition captured on a tablet at the counter, stored securely and searchable in seconds.
- The problemTournaments in a group chatSign-ups by Discord message, entry fees in a cash tin and the bracket drawn on a whiteboard.How we fix itEvent registration with online entry fees, player caps, waitlists and pairings sorted before anyone sits down.
- The problemCard singles priced months agoBinders of singles with stickers from last year. Some are way under market and some nobody will ever pay.How we fix itSingles listed online with prices that track the market, condition grades and stock that drops the second one sells.
- The problemWebsite stock is wrongSomeone buys the last copy online that sold over the counter an hour ago. Now you're refunding and apologising.How we fix itPOS and online stock synced both ways, including second-hand games, consoles and singles.
- The problemRare stuff gathers dustRetro consoles, sealed boxes and graded cards sit in the glass cabinet where only locals ever see them.How we fix itProper online listings with photos, condition notes, Afterpay and tracked, insured shipping.
- The problemNo way to reach your playersA big release drops or a tournament opens and the only alert is a Facebook post nobody sees.How we fix itRelease and event alerts by email, SMS and Discord, sent only to players who care about that game or platform.
- The problemStore credit all over the placeTrade-in credit on paper slips, gift cards in another system and nobody knows a customer's real balance.How we fix itOne customer account showing store credit, gift cards, deposits and loyalty points right at the counter.
- The problemRepairs on sticky notesDrifting controllers and dodgy HDMI ports tracked on a note stuck to the console. Customers ring every day to check.How we fix itRepair tickets with status texts, parts used and a pickup reminder when the job is done.
02What we build
Solutions
What we build for gaming stores. Usually all talking to each other.
Pick the one that's hurting most or join the whole lot up. Everything is built around how your team works, not the other way round.
Launch day collect screen
Pickup slots, QR collect codes and balances owing on one screen so midnight launches run like clockwork.
Trade-in value tool
Your buy list by title, platform and condition, with cash and credit offers staff can quote in seconds.
Second-hand dealer register
Seller ID, item details and serials captured at the counter and kept in a searchable register.
Tournaments & event registration
Card game leagues, console comps and board game nights with entry fees, caps, waitlists and team sign-ups.
Card singles & market pricing
Singles listed with condition grades and prices that follow the market, with rules you control.
POS & online stock sync
Counter and website stock kept in step both ways, so you never sell the same copy twice.
Collectables & retro listings
Retro gear, sealed product and graded cards online with photos, condition notes and insured shipping.
Store credit & loyalty
Trade-in credit, gift cards, deposits and points on one customer account the counter can see.
Release & event alerts
Email, SMS and Discord alerts for new releases, restocks and tournaments, filtered by what each player follows.
Repair tickets
Console and controller repairs logged with status texts, parts used and pickup reminders.
A website that levels up
Hand-built and quick on mobile, with pre-orders, events and stock front and centre. Built to rank for 'game store near me'.
03The systems
The big ones
Your whole store, on one system.
These are the systems gaming stores ask us about most. Each one works on its own. They get properly clever when they're joined up.
Pre-orders & launches
Launch day without the clipboard.
Customers pre-order online or at the counter with a deposit and pick their edition. When stock lands they get a text with a pickup slot and a QR code. On the night your staff scan, take the balance and move on to the next person.
- Online and in-store pre-orders
- Deposits or full prepayment
- Standard, deluxe and collector's allocations
- Waitlists when an edition sells out
- Ready-to-collect SMS and email
- Pickup time slots for big launches
- QR collect codes at the counter
- Balances owing shown on scan
- Release date changes sent automatically
- Unclaimed pre-order reminders
Trade-ins
Fair trade-in offers in seconds.
Scan or search a game, pick the condition and the tool offers cash or store credit from your own buy list. Seller details go straight into the dealer register so the paperwork is done before the customer leaves the counter.
- Your own buy prices by title and platform
- Condition grades for disc, case and manual
- Cash and store credit offers
- Bonus credit promos you switch on
- Seller ID and details captured
- Searchable second-hand register
- Serials for consoles and handhelds
- Traded items straight into stock
- Resale price suggested on intake
- Trade-in history per customer
Events & tournaments
Game nights that fill themselves.
Set up your weekly leagues and one-off comps once. Players register and pay online, teams sign up together and the table count sorts itself. Check-in at the door is a quick scan and the results feed your leaderboard.
- Weekly recurring events
- Online entry fees and prizes
- Solo and team registration
- Player caps and waitlists
- QR check-in on any phone
- Pairings and brackets
- Season leaderboards
- Posted to your website and Discord
- Reminder texts before the night
- Store credit payouts for prizes
Singles & collectables
The binder, finally online.
Card singles, sealed product, retro consoles and graded slabs listed with proper photos and condition notes. Prices follow the market within rules you set and stock drops off the website the moment something sells at the counter.
- Bulk singles listing
- Condition grades and set details
- Market-tracking price rules
- Price floors you control
- Graded and slabbed items
- Retro consoles with photos
- Stock synced with your POS
- Buylist for customers selling cards
- Afterpay and Zip at checkout
- Tracked and insured shipping
Customers & alerts
Your regulars, one account each.
Every player gets one account with store credit, gift cards, deposits and loyalty points. They choose the games and platforms they care about, so release and event alerts only go to the people who actually want them.
- Store credit from trade-ins
- Gift cards in the same balance
- Pre-order deposits on the account
- Points or stamp rewards
- Players follow games and platforms
- Release and restock alerts
- Event alerts by email and SMS
- Discord announcements
- Birthday credit
- Customer lookup at the counter
04How it changes
Before and after
A launch day, wolloped.
Here's how a big midnight release could change. Every store is different, so we map yours first.
Before
- Pre-order names on a clipboard
- Ringing every customer when stock arrives
- A line out the door at midnight
- Hunting the folder for who paid what
- Trade-ins valued by hand in the queue
- Tournament sign-ups in a group chat
After
- Pre-orders and deposits taken online
- An automatic text when their copy lands
- Pickup slots that spread the crowd
- Scan a QR code and take the balance
- Trade-in offers from your own buy list
- Launch tournament entries paid online
05Services
Everything under one roof
Software, websites and systems for gaming stores.
Whether you're starting fresh or upgrading what you've got, it's one team from the first sketch to the support call.
Custom software for gaming stores
Built around how your gaming store actually runs: pre-orders & deposits, launch day collect screen and the admin in between, in one system you own.
Websites for gaming stores
Fast, hand-built websites that rank for the searches your customers make and turn visits into enquiries, bookings or orders.
Gaming store system upgrades
Running on spreadsheets, old software or a platform you've outgrown? We move your data across and upgrade in stages so the business never stops.
Apps and portals for gaming stores
Trade-in value tool and second-hand dealer register: customer and staff portals that work on any phone without an app store.
Integrations and automation
We connect Shopify, WooCommerce and Square so information moves on its own and nobody retypes it.
Hosting, support and care
Managed hosting, updates, backups and security for your gaming store, looked after by the people who built it.
06Integrations
Connections
Plays nicely with what you already use.
We connect to the tools you rely on and work alongside platforms you're happy with. If one is holding you back we'll replace it.
- Shopify
- WooCommerce
- Square
- Lightspeed
- BinderPOS
- Stripe
- Afterpay
- Zip
- Xero
- MYOB
- Australia Post
- StarShipIt
- Sendle
- Klaviyo
- Mailchimp
- Google Merchant Center
- eBay
- Discord
- Wizards EventLink
- Challonge
07How we work
The process
Some people dip their toe in. We turn up in a rebreather.
We get properly below the surface of your gaming store: the systems, the busy days and the jobs everyone hates. Then we fix the bits that matter most first.
- 01
Think
We spend time at your counter on a launch week and a game night, then work out what's actually slowing you down.
- 02
Archi-tech
We plan it before writing code: pre-orders, trade-ins, events, singles, stock, customer accounts, hosting and cost.
- 03
Build
Real engineering, shown to you early and often. Usually the most painful bit first, so you get a win before the next big release.
- 04
Look after
We host it, maintain it and keep improving it. When something breaks you call the people who built it.
08Questions
FAQ
Things gaming stores ask us.
Something else on your mind? Ring 0423 011 252 and ask the people who'd build it.
Can players register teams for tournaments?
Yes. Team registration with entry fees, player caps, waitlists and brackets can all be built in. Prizes can even be paid out as store credit.
Can we set our own trade-in prices?
Yes. The tool uses your buy list, not someone else's. You set prices by title, platform and condition and you can run bonus credit promos whenever you like.
Can it keep second-hand dealer records?
Yes. Seller ID, item details and serials are captured at the counter and kept in a searchable register. We'll set it up to match what your state asks of second-hand dealers.
Will our card singles prices keep up with the market?
We can build price rules that follow the market, with floors and limits you control so nothing sells for silly money.
Do we have to switch from Shopify or our POS?
No. If Shopify, Square, Lightspeed or BinderPOS is doing its job we build around it. If something is holding you back we'll show you what replacing it involves before anything changes.
How much does a gaming store system cost?
It depends on what you need, so we quote up front once we understand it. No surprise invoices, no lock-in and you own what we build.
How long does it take?
Smaller jobs like pre-orders or event registration can be quick. Bigger systems are planned in stages so you get the first win early instead of waiting for everything at once.
Who looks after it once it's built?
We do. We host it on our own managed servers and keep it updated and secure. When you need something you ring the people who built it.
We already have systems. Can you upgrade them instead of starting again?
Usually, yes. Most gaming stores we work with keep what's working and upgrade the rest in stages. We move your data across, connect the old and new while we switch and retire the old system only when the new one is proven.
Contact
Got a gaming store problem? Consider it wolloped.
Tell us what's slow, broken, manual or missing. You don't need a spec, just describe what's going on.