Live stock sync
Stock from your POS to your website every few minutes, per store, with 'last one' and 'on order' labels.
Electronics store software: live stock, warranties & repairs
Electronics stores: live stock, warranties and repairs sorted. Compete on service.
The website says three in stock when the last one sold yesterday. Warranty cards go home in the box and never come back. Repairs live on a clipboard by the till. We build live stock, warranty, repair and install systems for independent electronics stores, then we host them and look after them.
Looking for electronics store software that keeps stock, warranties and repairs straight?
An independent electronics store is a shop, a website, a service desk and an install crew under one roof. The big chains have a team for each. You've got a POS, a website that guesses at stock, a repair book under the counter and a phone that rings all day with 'have you got it?' and 'is my laptop ready?'. Every TV you sell kicks off three separate bits of admin nobody has time for.
Wollopit builds custom software for electronics stores around how you actually sell. Stock flows live from your POS to the website, per store. Warranties register at the till. Repairs text customers as they move along. TV mounting and setup get booked with the sale. We connect the tools you already like, replace the ones holding you back and look after the lot on our own servers, so you can get back to beating the chains on service.
01The problems
What we hear from electronics stores
Does your electronics store have these problems? Here's how we'd fix them.
Independent electronics stores win on advice and after-sales care. The trouble is the systems behind the counter rarely keep up with the promises made over it.
- The problemStock is wrong onlineThe website says in stock. A customer drives 40 minutes and the last one sold this morning.How we fix itLive stock from your POS to the website every few minutes, shown per store with 'last one' warnings.
- The problemWarranty cards never come backCards go home in the box, nobody fills them in and you've no record when the TV dies at month 13.How we fix itWarranty registration at the till: serial number, purchase date and customer saved to the sale with a copy emailed to them.
- The problem'Is my laptop ready?' callsRepairs are tracked in a book. The phone rings all day for status updates.How we fix itRepair tickets with job stages, parts on order and automatic texts when it's diagnosed, quoted or ready.
- The problemClick and collect is messyOnline orders get printed and forgotten. Customers turn up and nobody can find the box.How we fix itA pick list for staff, a ready-for-pickup text and a collection screen with ID check and signature.
- The problemPrice match requests by phoneCustomers ring with a competitor's link and staff juggle it on the shop floor.How we fix itAn online price match form with the link and screenshot, a quick approve screen and a reply sent with a hold or coupon.
- The problemTV mounting booked separatelyThe sale goes through, then someone rings later to sort the install and it falls through the cracks.How we fix itMounting, setup or delivery added at checkout or the till, landing on a real calendar for your install team.
- The problemSerial numbers on paperNobody knows which serial went to which customer when a recall or warranty claim lands.How we fix itSerials scanned at sale and linked to the customer so recalls and claims take seconds.
- The problemFaulty stock out the backFaulty units sit in the storeroom while someone chases the supplier for a return authority by email.How we fix itA supplier returns tracker with claim numbers, freight booked and credit notes matched in Xero.
- The problemRelease day chaosA new console or phone drops and the phone rings off the hook. Deposits get taken on scraps of paper.How we fix itOnline pre-orders with deposits, fair allocation by order time and a text when their unit lands.
- The problemTrade-ins valued on a hunchOld phones and consoles get valued differently by every staff member.How we fix itA trade-in tool with set prices by model and condition, credit applied straight to the sale.
- The problemProduct listings take foreverSpecs typed in by hand for every model and Google Shopping rejects half of them.How we fix itSpecs pulled from supplier feeds with a clean Google Merchant Center feed that keeps listings live.
02What we build
Solutions
What we build for electronics stores. Usually all talking to each other.
Pick the one that's hurting most or join the whole lot up. Everything is built around how your team works, not the other way round.
Store stock checker
Customers pick their nearest store and see what's on the shelf before they drive over.
Warranty registration
Serial, model and purchase date saved at the till with a digital warranty sent to the customer.
Customer warranty lookup
Customers find their purchase and warranty by email or receipt number. No more lost receipts.
Repair tracking
Booking in, diagnosis, quotes, parts and pickup with status texts at each step.
Click & collect
Pick lists, ready texts and a collection screen with ID and signature.
Price match forms
Competitor link and screenshot submitted online with a quick approve and reply.
Install & delivery bookings
Wall mounting, setup and delivery booked with the sale on your installer's calendar.
Pre-orders
New release deposits, fair allocation and arrival texts.
Trade-in tool
Set prices by model and condition with credit straight to the sale.
Supplier returns tracker
Faulty stock, claim numbers, freight and credits per supplier.
Product feeds
Supplier specs into your website and a clean Google Merchant Center feed.
A website that sells
Hand-built and quick on mobile with live stock and installs built in. Made to rank for 'electronics store near me'.
03The systems
The big ones
Your whole store, on one system.
These are the systems electronics stores ask us about most. Each one works on its own and they get properly clever when they're joined up.
Live stock
The website finally knows what's on the shelf.
Stock flows from your POS to your website every few minutes, split by store. Customers check the shelf at their nearest store before they drive over. Staff stop answering 'have you got it?' all day.
- Live stock synced from your POS
- Stock shown per store location
- 'Last one' and 'low stock' labels
- 'On order' with expected dates
- Reserve in store for 24 hours
- Transfers between stores
- Out-of-stock items marked or hidden
- Google Merchant Center stock kept current
Warranty registration
Every sale registered. Every claim sorted in seconds.
Warranty details get captured at the till instead of going home in the box. The serial, model and purchase date sit against the customer. They get a digital copy and you can find any sale in seconds when it fails at month 13.
- Serial scan at the till
- Model, purchase date and store saved
- Digital warranty emailed or texted
- Customer lookup by phone or email
- Extended warranty and care plans tracked
- Manufacturer registration links sent
- Reminders before cover ends
- Recall lookup by model or batch
- Claim history per customer
Repair tracking
Repairs that tell customers where they're at.
Book jobs in with photos and the fault, then move them through diagnosis, quote, parts and ready. Customers get a text at each step so the phone stops ringing. Quote approvals come back with a tap.
- Job tickets with photos and fault notes
- Printed job labels with QR codes
- Stages from booked to ready
- Quote approval by SMS link
- Parts on order with supplier ETA
- Technician workload board
- Status texts at each step
- Pickup with signature and payment
- Warranty or paid job flag
Click & collect + installs
The TV, the bracket and the install. One booking.
Online orders drop straight onto a pick list and customers get a text when it's ready. Wall mounting, setup and delivery get booked with the sale on your install team's calendar so nothing slips between the counter and the van.
- Pick lists for online orders
- Ready-for-pickup texts
- Collection screen with ID and signature
- Mounting and setup added at checkout
- Install calendar per technician
- Delivery runs planned by suburb
- Job sheets on the installer's phone
- Photos and sign-off on completion
- Reminders the day before
Price match & pre-orders
Price match without the phone tag.
Customers send a competitor link through your website and staff approve it in a few taps. New releases go on pre-order with deposits so you know demand before the stock lands.
- Price match form with link and screenshot
- Approve or decline in a few taps
- Reply with a hold or a coupon code
- Price match rules per category
- Pre-orders with deposits
- Fair allocation by order time
- Arrival texts when stock lands
- Trade-in credit applied to the sale
04How it changes
Before and after
A TV purchase, wolloped.
Here's how selling a big TV could change. Every store is different, so we map yours first.
Before
- Website said in stock but the last one sold yesterday
- Customer drives over and you have to order it in
- Warranty card goes home in the box
- Mounting gets booked by phone a week later
- Serial number never written down
- Customer rings twice asking when the installer's coming
After
- Customer checked live stock at their nearest store
- They reserved it online and got a ready text
- Warranty registered at the till with a digital copy
- Wall mounting booked in the same sale
- Serial saved against the customer for any claim
- Reminder text the day before the install
05Services
Everything under one roof
Software, websites and systems for electronics stores.
Whether you're starting fresh or upgrading what you've got, it's one team from the first sketch to the support call.
Custom software for electronics stores
Built around how your electronics store actually runs: live stock sync, store stock checker and the admin in between, in one system you own.
Websites for electronics stores
Fast, hand-built websites that rank for the searches your customers make and turn visits into enquiries, bookings or orders.
Electronics store system upgrades
Running on spreadsheets, old software or a platform you've outgrown? We move your data across and upgrade in stages so the business never stops.
Apps and portals for electronics stores
Warranty registration and customer warranty lookup: customer and staff portals that work on any phone without an app store.
Integrations and automation
We connect Shopify, Shopify POS and Lightspeed Retail so information moves on its own and nobody retypes it.
Hosting, support and care
Managed hosting, updates, backups and security for your electronics store, looked after by the people who built it.
06Integrations
Connections
Plays nicely with what you already use.
We connect to the tools you rely on, work alongside the platforms you're happy with or replace the ones holding you back.
- Shopify
- Shopify POS
- Lightspeed Retail
- Square
- WooCommerce
- Maropost Commerce Cloud
- Xero
- MYOB
- Stripe
- Afterpay
- Zip
- Australia Post
- StarShipIt
- Sendle
- Klaviyo
- Mailchimp
- Google Merchant Center
- Google Business Profile
- Deputy
07How we work
The process
Some people dip their toe in. We turn up in a rebreather.
We get properly below the surface of your electronics store: the systems, the busy days and the jobs everyone hates. Then we fix the bits that matter most first.
- 01
Think
We spend time on the shop floor, at the service desk and out with the installers, then work out what's actually slowing you down.
- 02
Archi-tech
We plan it before writing code: your stock, stores, warranties, repairs, installs, hosting and cost.
- 03
Build
Real engineering, shown to you early and often. Usually the most painful bit first, so you get a win before the next big sale weekend.
- 04
Look after
We host it, maintain it and keep improving it. When something breaks you call the people who built it.
08Questions
FAQ
Things electronics stores ask us.
Something else on your mind? Ring 0423 011 252 and ask the people who'd build it.
Can customers check stock at a specific store?
Yes. Stock can be shown per store location, pulled live from your POS, so customers know what's on the shelf before they drive over.
Can warranties be registered at the till?
Yes. Staff scan the serial at the sale and it's saved against the customer with a digital copy sent to them. You can find it in seconds when they come back with a claim.
Do we need to replace our POS or website?
No. We build around what works. If Lightspeed, Square, Shopify or another platform is doing its job we connect to it. If something's holding you back we'll show you what replacing it would involve before anything changes.
Can repair customers get updates without ringing us?
Yes. They get a text when the job is booked in, quoted, waiting on parts and ready. Quotes can be approved from a link.
Can installs be booked with the sale?
Yes. Mounting, setup and delivery can be added at the till or online checkout and land straight on your installer's calendar.
How much does an electronics store system cost?
It depends on what you need, so we quote up front once we understand it. No surprise invoices, no lock-in and you own what we build.
How long does it take?
Smaller jobs like live stock or a price match form can be quick. Bigger systems are planned in stages so you get the first win early instead of waiting for everything at once.
Who looks after it once it's built?
We do. We host it on our own managed servers and keep it updated and secure. When you need something you ring the people who built it.
We already have systems. Can you upgrade them instead of starting again?
Usually, yes. Most electronics stores we work with keep what's working and upgrade the rest in stages. We move your data across, connect the old and new while we switch and retire the old system only when the new one is proven.
Contact
Got an electronics store problem? Consider it wolloped.
Tell us what's slow, broken, manual or missing. You don't need a spec, just describe what's going on.