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Pet shop repeat food delivery & loyalty

Pet shops: never let a customer run out of food. Repeat deliveries and loyalty.

Customers buying food online elsewhere, loyalty on paper cards and grooming bookings by phone. We build repeat delivery and loyalty systems for pet shops.

Looking for pet shop online ordering and loyalty software?

Pet food is a repeat purchase. We build subscriptions and loyalty so customers buy from you every time.

Wollopit builds online stores, product tools, click and collect and integrations for pet shops around how your shop actually runs. We connect the POS and platforms you already use, replace the ones holding you back and look after the lot on our own servers, so you can get back to selling.

01The problems

What we hear from pet shops

Does your pet shop have these problems? Here's how we'd fix them.

Most pet shops we talk to are running a shop and a website that don't talk to each other, then fixing the gaps by hand every afternoon.

  • The problemCustomers buy elsewhereOnline giants take repeat sales.
    How we fix itRepeat delivery subscriptions.
  • The problemLoyalty on paperCards lost.
    How we fix itDigital loyalty points.
  • The problemHeavy bagsCustomers want delivery.
    How we fix itLocal delivery.
  • The problemGrooming bookingsBooked by phone.
    How we fix itOnline grooming bookings.
  • The problemStockOnline stock wrong.
    How we fix itPOS stock sync.
  • The problemPet profilesPreferences forgotten.
    How we fix itPet profiles.
02What we build

Solutions

What we build for pet shops. Usually all talking to each other.

Pick the one that's hurting most or join the whole lot up. Everything is built around how your team works, not the other way round.

01

Food subscriptions

Delivered on schedule.

02

Digital loyalty

Points per purchase.

03

Local delivery

Heavy bags delivered.

04

Grooming bookings

Online.

05

POS sync

Stock accurate.

06

Pet profiles

Food and needs saved.

03How it changes

Before and after

A dog food reorder, wolloped.

Here's how a typical day could change. Every business is different, so we map yours first.

Before

  1. Customer runs out
  2. Buys online elsewhere
  3. Loyalty card forgotten
  4. Grooming booked by phone

After

  1. Subscription delivers
  2. Bought from you
  3. Points added
  4. Grooming booked online
04Services

Everything under one roof

Software, websites and systems for pet shops.

Whether you're starting fresh or upgrading what you've got, it's one team from the first sketch to the support call.

Custom software for pet shops

Built around how your pet shop actually runs: food subscriptions, digital loyalty and the admin in between, in one system you own.

Websites for pet shops

Fast, hand-built websites that rank for the searches your customers make and turn visits into enquiries, bookings or orders.

Pet shop system upgrades

Running on spreadsheets, old software or a platform you've outgrown? We move your data across and upgrade in stages so the business never stops.

Apps and portals for pet shops

Local delivery and grooming bookings: customer and staff portals that work on any phone without an app store.

Integrations and automation

We connect Shopify, WooCommerce and Square so information moves on its own and nobody retypes it.

Hosting, support and care

Managed hosting, updates, backups and security for your pet shop, looked after by the people who built it.

05Integrations

Connections

Plays nicely with what you already use.

We connect to the tools you rely on, work alongside the ones you're happy with or replace the ones holding you back.

  • Shopify
  • WooCommerce
  • Square
  • Lightspeed
  • Stripe
  • Afterpay
  • Xero
  • Australia Post
  • StarShipIt
  • Klaviyo
  • Google Merchant Center
06How we work

The process

Some people dip their toe in. We turn up in a rebreather.

We get properly below the surface of your pet shop: the systems, the busy days and the jobs everyone hates. Then we fix the bits that matter most first.

  1. 01

    Think

    We spend time with the people doing the work, see where the hours go and work out what's actually slowing you down.

  2. 02

    Archi-tech

    We plan it before writing code: your data, customers, payments, the tools you keep, hosting and cost.

  3. 03

    Build

    Real engineering, shown to you early and often. Usually the most painful bit first, so you get a win quickly.

  4. 04

    Look after

    We host it, maintain it and keep improving it. When something breaks you call the people who built it.

07Questions

FAQ

Things pet shops ask us.

Something else on your mind? Ring 0423 011 252 and ask the people who'd build it.

Can customers change delivery frequency?

Yes. Customers can adjust, skip or pause deliveries themselves.

How much does it cost?

It depends on what you need, so we quote up front once we understand your pet shop. No surprise invoices, no lock-in and you own what we build.

Do we have to leave Shopify or WooCommerce?

No. Most of the time we build on top of the platform you're on: custom features, integrations and better product tools. If it's genuinely holding you back we'll explain the options first.

Can the shop and the website share stock?

Yes. We sync your POS, website and marketplaces so stock, prices and orders line up without anyone retyping them.

Who looks after it once it's built?

We do. We host it on our own managed servers and keep it updated and secure. When you need something you ring the people who built it.

We already have systems. Can you upgrade them instead of starting again?

Usually, yes. Most pet shops we work with keep what's working and upgrade the rest in stages. We move your data across, connect the old and new while we switch and retire the old system only when the new one is proven.

Contact

Got a pet shop problem? Consider it wolloped.

Tell us what's slow, broken, manual or missing. You don't need a spec, just describe what's going on.

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