wollopit Got a problem? →

Tile shop software: samples, room quotes & trade accounts

Tile shops: samples ordered, rooms quoted online. Sell more floor, count fewer boxes.

Customers asking how many boxes they need, samples walking out the door with no follow-up, tilers ringing for stock at 6am and a shade that doesn't match the last pallet. We build tile shop systems that quote rooms, chase samples, look after trade customers and track stock by batch. Then we host them and look after them.

Looking for tile shop quoting or ecommerce software?

A tile shop serves two very different customers off the same pallets. Homeowners want to browse at night, take samples home, see it in a room and know how many boxes to buy. Tilers and builders want their pricing, a straight answer on stock and the same shade as last week. Most shops juggle that with a POS, a spreadsheet, a sample book on the counter and a phone that never stops.

Wollopit builds custom tile shop software around how your showroom and warehouse actually run. Room quotes calculate boxes with wastage and get saved so customers come back and buy. Samples get ordered online and followed up automatically. Trade accounts see their pricing and live stock by batch. We connect the tools you already like, replace the ones holding you back and look after the lot on our own servers.

01The problems

What we hear from tile shops

Does your tile shop have these problems? Here's how we'd fix them.

Most tile shops we talk to know their product inside out. The trouble is the counter time, the phone calls and the paperwork that eat the day.

  • The problemHow many boxes?Staff work out square metres, cuts and wastage on a calculator all day while the next customer waits.
    How we fix itA room calculator that turns measurements into boxes with wastage, adhesive, grout and trims included.
  • The problemSamples with no follow-upSamples go home in a paper bag and nobody knows who took what or whether they ever bought.
    How we fix itOnline and in-store sample orders tied to the customer, with follow-up emails that bring them back to buy.
  • The problemCatalogue in-store onlyCustomers can't browse at home so they only see the range on a Saturday morning visit.
    How we fix itAn online catalogue with filters for look, size, finish, slip rating and indoor or outdoor use.
  • The problemCan't picture it in the roomPeople stand in the showroom holding one tile trying to imagine a whole bathroom floor.
    How we fix itA simple room visualiser so customers see the tile on a floor or wall before they order samples.
  • The problemTrade orders by phoneTilers ring before dawn for stock and pricing, then someone keys it in after they've hung up.
    How we fix itTrade accounts with their own pricing, live stock and two-tap reorders that land straight in your system.
  • The problemShades that don't matchBatches and shades vary and a top-up order comes from a different batch than the original job.
    How we fix itStock tracked by batch and shade, with the batch saved against every order so top-ups match.
  • The problemQuotes lostA couple spends an hour quoting a bathroom, goes home to think about it and the quote is gone.
    How we fix itSaved room quotes customers can open, tweak and pay for online or bring back to the counter.
  • The problemSpecial orders in the darkIndent tiles from overseas take weeks and customers keep ringing to ask where theirs is.
    How we fix itSpecial order tracking with ETAs, deposits taken up front and automatic updates when stock lands.
  • The problemDelivery days are chaosPallets, site deliveries and pickups booked on a whiteboard with addresses scribbled on dockets.
    How we fix itA delivery and pickup calendar with time slots, site notes and SMS when the truck's on its way.
  • The problemBuilders juggling selectionsBuilders and designers send clients in, then chase you for what was picked for each room.
    How we fix itProject selections by room that builders, designers and clients can all see and sign off.
02What we build

Solutions

What we build for tile shops. Usually all talking to each other.

Pick the one that's hurting most or join the whole lot up. Everything is built around how your team works, not the other way round.

01

Online tile catalogue

Filters for look, size, finish, colour, slip rating and room, with real photos and spec sheets.

02

Room quote calculator

Measurements in, boxes out. Wastage, cuts, adhesive, grout, trims and waterproofing added.

03

Sample ordering

Order samples online or at the counter, with sample limits, postage and follow-up emails.

04

Saved quotes

Customers save room quotes, come back to tweak them and pay online or in store.

05

Room visualiser

See a tile on a floor or wall in a few common room styles before ordering samples.

06

Trade portal

Tiler and builder accounts with their pricing, live stock, order history and account terms.

07

Batch & shade stock

Stock tracked by batch and shade, saved against each order so top-ups match.

08

Special order tracking

Indent orders with deposits, supplier ETAs and automatic updates to the customer.

09

Deliveries & pickups

Pallet deliveries and pickup slots on one calendar, with site notes and SMS alerts.

10

Project selections

Room-by-room selection sheets for builders, designers and their clients to sign off.

11

Clearance & end of line

Odd lots and ends of line listed online with exact box counts so they actually sell.

12

A website that sells tiles

Quick on mobile, easy to update and built to rank for 'tile shop near me' and your suburb.

03The systems

The big ones

Your whole tile shop, on one system.

These are the systems tile shops ask us about most. Each one works on its own and they get properly clever when they're joined up.

Room quotes

Measure the room. The boxes work themselves out.

Customers or staff enter room sizes and the quote builds itself with the right number of boxes, wastage and every add-on a tiler needs. Quotes are saved so the customer can come back next week and buy without starting again.

  • Floors, walls and splashbacks
  • Wastage by layout: straight, herringbone, diagonal
  • Rounded up to full boxes
  • Adhesive, grout, trims and sealer added
  • Waterproofing for wet areas
  • Saved quotes with a shareable link
  • Customers pay online or in store
  • Staff quote at the counter on a tablet
  • Quotes reminded if they go quiet

Samples & follow-up

Samples that come back as sales.

Every sample is linked to a customer, whether they ordered online or grabbed it from the counter. Follow-ups go out on their own with the quote, the matching grout and a nudge to book a visit.

  • Order samples online
  • Counter samples logged in seconds
  • Sample limits per customer
  • Postage via Australia Post or StarShipIt
  • Follow-up emails after a few days
  • Sample linked to their saved quote
  • Book a showroom visit from the email
  • Sample to sale reports

Catalogue & visualiser

The showroom, open at 9pm on a Tuesday.

Your whole range online with filters that match how people actually shop for tiles. A simple visualiser shows the tile on a floor or wall so customers turn up already knowing what they want.

  • Filters for look, size, finish and colour
  • Slip ratings and indoor or outdoor use
  • Spec sheets and care guides
  • Room visualiser for floors and walls
  • Matching grouts and trims shown
  • Stock levels shown live
  • Shared with Google Merchant Center
  • Clearance and end of line section
  • Easy for staff to add new ranges

Trade portal

Tilers order at 5am without ringing you.

Tilers, builders and designers get their own login with their pricing, live stock by batch and their order history. They reorder in two taps and the order lands ready to pick, with invoices going straight into Xero or MYOB.

  • Trade pricing per account
  • Live stock by batch and shade
  • Two-tap reorders
  • Top-ups matched to the original batch
  • Pickup or site delivery slots
  • Account terms and credit limits
  • Invoices into Xero or MYOB
  • Project selections by room
  • New range alerts

Stock & deliveries

The right batch on the right truck.

Stock is tracked by batch and shade so you know exactly what's on the racks and what each customer bought. Special orders, deliveries and pickups run from one calendar with customers kept in the loop automatically.

  • Stock by batch and shade
  • Batch saved against every order
  • Low stock and reorder alerts
  • Special orders with supplier ETAs
  • Deposits on indent orders
  • Delivery and pickup calendar
  • SMS when the truck's on its way
  • Unopened box returns tracked
04How it changes

Before and after

A bathroom tile choice, wolloped.

Here's how one couple's bathroom could go. Every tile shop is different, so we map yours first.

Before

  1. Couple visits on Saturday and staff work out boxes by hand
  2. Samples go home in a paper bag with no name attached
  3. Quote scribbled on a pad and lost by Monday
  4. Nobody follows up so they buy somewhere else
  5. Their tiler rings for a top-up and gets a different batch

After

  1. They browse at home and see the tile on a bathroom floor
  2. Samples ordered online and posted the next day
  3. Room quote saved with boxes, grout and adhesive included
  4. A follow-up email brings them back to pay
  5. Their tiler tops up in the trade portal from the same batch
05Services

Everything under one roof

Software, websites and systems for tile shops.

Whether you're starting fresh or upgrading what you've got, it's one team from the first sketch to the support call.

Custom software for tile shops

Built around how your tile shop actually runs: online tile catalogue, room quote calculator and the admin in between, in one system you own.

Websites for tile shops

Fast, hand-built websites that rank for the searches your customers make and turn visits into enquiries, bookings or orders.

Tile shop system upgrades

Running on spreadsheets, old software or a platform you've outgrown? We move your data across and upgrade in stages so the business never stops.

Apps and portals for tile shops

Sample ordering and saved quotes: customer and staff portals that work on any phone without an app store.

Integrations and automation

We connect Shopify, WooCommerce and Square so information moves on its own and nobody retypes it.

Hosting, support and care

Managed hosting, updates, backups and security for your tile shop, looked after by the people who built it.

06Integrations

Connections

Plays nicely with what you already use.

We connect to the tools you rely on, work alongside the systems you're happy with or replace the ones holding you back.

  • Shopify
  • WooCommerce
  • Square
  • Lightspeed
  • Xero
  • MYOB
  • Stripe
  • Afterpay
  • Zip
  • Unleashed
  • Cin7
  • Australia Post
  • StarShipIt
  • Sendle
  • Klaviyo
  • Mailchimp
  • Google Merchant Center
  • Google Business Profile
  • Instagram
  • Pinterest
07How we work

The process

Some people dip their toe in. We turn up in a rebreather.

We get properly below the surface of your tile shop: the systems, the busy days and the jobs everyone hates. Then we fix the bits that matter most first.

  1. 01

    Think

    We spend time at your counter, in the warehouse and on the phone with your trade customers, then work out what's actually slowing you down.

  2. 02

    Archi-tech

    We plan it before writing code: your range, quotes, samples, trade pricing, batch stock, deliveries, hosting and cost.

  3. 03

    Build

    Real engineering, shown to you early and often. Usually the most painful bit first, like the room calculator, so you get a win quickly.

  4. 04

    Look after

    We host it, maintain it and keep improving it. When something breaks you call the people who built it.

08Questions

FAQ

Things tile shops ask us.

Something else on your mind? Ring 0423 011 252 and ask the people who'd build it.

Can customers work out how many boxes they need themselves?

Yes. The room calculator takes their measurements, adds wastage for the layout and rounds up to full boxes. It can add adhesive, grout and trims too so the quote is complete.

Can customers see tiles in a room?

Yes. We can add simple room visualisers so customers see tiles on a floor or wall before they order samples.

Can you track stock by batch and shade?

Yes. Stock is tracked by batch and the batch is saved against every order, so when a tiler needs a top-up you know exactly which batch to send.

Can tilers and builders get their own pricing?

Yes. Each trade account gets its own pricing, terms and order history, with live stock and two-tap reorders.

Do we have to switch our POS or online store?

No. If Shopify, WooCommerce, Square, Lightspeed or your stock system is doing its job, we build around it. If something's holding you back, we'll show you what replacing it would involve before anything changes.

How much does a tile shop system cost?

It depends on what you need, so we quote up front once we understand it. No surprise invoices, no lock-in and you own what we build.

How long does it take?

Smaller jobs like a room calculator or sample ordering can be quick. Bigger systems are planned in stages so you get the first win early instead of waiting for everything at once.

Who looks after it once it's built?

We do. We host it on our own managed servers and keep it updated and secure. When you need something you ring the people who built it.

We already have systems. Can you upgrade them instead of starting again?

Usually, yes. Most tile shops we work with keep what's working and upgrade the rest in stages. We move your data across, connect the old and new while we switch and retire the old system only when the new one is proven.

Contact

Got a tile shop problem? Consider it wolloped.

Tell us what's slow, broken, manual or missing. You don't need a spec, just describe what's going on.

I've got