Room planner
Customers enter their room size, place furniture to scale and check walkways, doorways and stair turns.
Furniture store software: room planners & custom orders
Furniture stores: see it in the room before it's on the truck. Fewer returns, more yeses.
Customers stand in the showroom guessing if the three-seater will fit, fabric swatches go out in the post and custom orders live on a carbon-copy pad behind the counter. We build room planners, fabric configurators, made-to-measure ordering and delivery systems for furniture stores that all talk to each other, then we host them and look after them.
Looking for a furniture room planner, fabric configurator or made-to-measure ordering system?
Furniture is a big, slow decision. People measure the lounge room three times, ask for swatches, come back with their partner, then ring twice to ask when it's arriving. Meanwhile the store is juggling floor stock, indent orders from overseas suppliers, custom sizes priced off a printed grid and a delivery truck that only has so many two-person slots a day. Most of it runs on paper, spreadsheets and the memory of whoever made the sale.
Wollopit builds custom furniture store software around how your store actually sells. Customers drop a piece into a plan of their own room, flick through fabrics and see the price change as they pick a size. The order lands with every spec captured, the supplier gets a clean purchase order and the customer knows when it's due. We connect the website, POS and accounting you already use, replace the bits holding you back and host the lot on our own servers.
01The problems
What we hear from furniture stores
Does your furniture store have these problems? Here's how we'd fix them.
Most furniture stores we talk to have great product and a showroom people love. The trouble starts after someone says yes, when the specs, the lead time and the delivery all depend on a piece of paper.
- The problemWill it fit?Customers love the sofa but aren't sure it'll fit the lounge, so they go home to measure and never come back.How we fix itA room planner where they enter their room size, drop pieces in to scale and check doorways and walkways before they buy.
- The problemSwatches in the postFabric samples get posted out, take a week and half of them never come back to the swatch library.How we fix itA fabric selector with true-to-life previews on every piece, plus online swatch requests tracked so you know who has what.
- The problemCustom orders on a carbon padWidth, depth, arm style, leg finish and fabric code scribbled on a docket. One wrong digit and the wrong sofa arrives in twelve weeks.How we fix itA made-to-measure configurator that captures every option, checks it against your rules and won't let an impossible combo through.
- The problemPricing custom sizes by calculatorStaff flick through a printed price grid and a supplier PDF to price an extra 20cm and a fabric grade upgrade.How we fix itYour pricing rules built in, so any size, fabric grade and finish prices itself instantly in store and online.
- The problem'When's my sofa arriving?'Indent orders take months, nobody updates the customer and the phone rings every week with the same question.How we fix itLead times shown on every product, order tracking for customers and automatic updates when the supplier ETA changes.
- The problemDelivery is a jigsawBig pieces need two people, the right truck and a booked window. It's all arranged by phone and a diary on the wall.How we fix itDelivery booking by area and slot, run sheets for the team, SMS on the day and proof of delivery photos.
- The problemWebsite says it's in stock. It's not.The floor model sold Saturday, the website still shows it and someone drives an hour to see it.How we fix itFloor stock, warehouse stock and indent items kept in sync between the POS and the website.
- The problemShowroom visits you can't prep forCouples turn up wanting a dining setting walkthrough on your busiest afternoon and the right staff member is off.How we fix itOnline showroom appointments with what they're interested in, so the right person is ready with fabrics pulled.
- The problemQuotes that go coldA big quote is written up, handed over and forgotten. Nobody follows up and the sale goes to the store down the road.How we fix itSaved quotes customers can reopen online, with follow-up reminders for staff and a one-click deposit to lock it in.
- The problemDeposits, layby and finance in a muddleDeposits taken on the POS, balances chased by phone and finance applications done on a separate tablet.How we fix itDeposits and balances tracked per order, automatic balance reminders before delivery and buy now pay later at checkout.
- The problemDamage and warranty claims by emailA scratched leg or a pulled seam turns into a long email chain with blurry photos and no clear owner.How we fix itA claims form with photos, order lookup and supplier details, tracked through to repair or replacement.
02What we build
Solutions
What we build for furniture stores. Usually all talking to each other.
Pick the one that's hurting most or join the whole lot up. Everything is built around how your team works, not the other way round.
Fabric & finish selector
Every fabric, leather, timber and leg finish previewed on the actual piece, with grades and care notes.
Made-to-measure configurator
Sizes, modules, arms, depths and finishes priced from your rules with impossible combos blocked.
Online swatch requests
Customers order swatches online and you see who has what, with a nudge to come in or order.
Quotes & saved designs
Staff or customers save a configured piece as a quote, share it with a partner and pay a deposit later.
Supplier purchase orders
Custom orders turn into clean POs with every spec, sent to the right supplier or workshop.
Lead times & order tracking
Lead times per product and fabric, with a tracking page so customers stop ringing to ask.
Delivery booking & run sheets
Slots by area, two-person jobs, truck capacity, run sheets on phones and proof of delivery.
Showroom appointments
Bookable showroom visits and design consults with notes on what the customer wants to see.
Stock sync
Floor stock, warehouse stock and indent items matched between your POS and the website.
Deposits, balances & finance
Deposits per order, balance reminders before delivery and Afterpay, Zip or Humm at checkout.
Claims & warranty portal
Damage and warranty claims with photos, tracked through supplier, repair and resolution.
A furniture website that sells
Hand-built, quick on mobile, with the planner and configurator built in and set up to rank for your suburb.
03The systems
The big ones
Your whole store, from showroom to doorstep.
These are the systems furniture stores ask us about most. Each one works on its own and they get properly clever when they're joined up.
Room planner
Put the sofa in their lounge room before they pay for it.
Customers enter their room dimensions, add doors and windows, then drop your actual products in to scale. They can see if the corner modular fits, leave room to walk past and share the plan with whoever else gets a say.
- Room size, doors and windows in minutes
- Your real products drawn to scale
- Walkway and clearance checks
- Doorway and hallway fit warnings
- Swap sizes and see it update
- Save and share plans with a partner
- Staff can open the plan in store
- Add the whole plan to a quote
- Works on phones and tablets
Fabrics & configurator
Every fabric, every size, priced the second they pick it.
A configurator built on your own range and pricing rules. Customers and staff pick sizes, arms, depths, fabrics and leg finishes, see a preview and get the right price without anyone opening the price grid.
- Fabric and leather previews on each piece
- Fabric grades with price steps
- Custom widths and depths priced by rule
- Arms, legs, cushions and finishes
- Impossible combos blocked
- Swatch requests from any fabric
- Out-of-stock fabrics hidden automatically
- Same tool in store and online
- Pricing changes updated in one place
Made-to-measure orders
Every spec captured. Every PO right first time.
Configured orders land with every option recorded, the deposit taken and a clean purchase order ready for the supplier or workshop. No more retyping a docket into an email and hoping the fabric code survived.
- Orders straight from the configurator
- Deposit taken and recorded
- POs sent to the right supplier
- Fabric codes and dimensions locked in
- Supplier confirmations tracked
- Workshop job sheets for local makers
- Change requests logged with a sign-off
- Invoices and deposits into Xero or MYOB
Lead times & delivery
Customers know when it's coming. The truck knows where to go.
Lead times are shown before they buy and tracked after. When stock lands, customers pick a delivery slot that suits your truck and team. Run sheets, SMS on the day and proof of delivery photos close the loop.
- Lead times per product and fabric
- Customer order tracking page
- Automatic updates when ETAs change
- Delivery slots by area and day
- Two-person and truck capacity rules
- Balance due before delivery is booked
- Run sheets on the team's phones
- SMS when the truck is on its way
- Proof of delivery photos and signature
- Old furniture removal as an add-on
Showroom & quotes
Showroom visits that turn into sales.
Customers book a showroom visit or design consult online and tell you what they're after, so the right staff member has fabrics pulled before they walk in. Quotes are saved, shared and followed up instead of left on the counter.
- Online showroom and consult bookings
- Interests noted before they arrive
- Room plans and designs attached
- Saved quotes customers can reopen
- Share a quote with a partner
- Follow-up reminders for staff
- One-click deposit to lock it in
- Quote win rate per staff member
04How it changes
Before and after
A custom sofa sale, wolloped.
Here's how a made-to-measure sofa sale could change. Every store is different, so we map yours first.
Before
- Customer goes home to measure the lounge and goes quiet
- Swatches posted out and chased a fortnight later
- Custom size priced off a printed grid
- Specs written on a carbon pad and emailed to the supplier
- Customer rings every week asking when it's coming
- Delivery arranged in three phone calls
After
- Room planner shows it fits before they leave the website
- Fabric previewed on the actual sofa
- Custom size and fabric grade priced instantly
- Order and PO created with every spec locked in
- Tracking page and automatic ETA updates
- Customer picks a delivery slot when stock lands
05Services
Everything under one roof
Software, websites and systems for furniture stores.
Whether you're starting fresh or upgrading what you've got, it's one team from the first sketch to the support call.
Custom software for furniture stores
Built around how your furniture store actually runs: room planner, fabric & finish selector and the admin in between, in one system you own.
Websites for furniture stores
Fast, hand-built websites that rank for the searches your customers make and turn visits into enquiries, bookings or orders.
Furniture store system upgrades
Running on spreadsheets, old software or a platform you've outgrown? We move your data across and upgrade in stages so the business never stops.
Apps and portals for furniture stores
Made-to-measure configurator and online swatch requests: customer and staff portals that work on any phone without an app store.
Integrations and automation
We connect Shopify, WooCommerce and BigCommerce so information moves on its own and nobody retypes it.
Hosting, support and care
Managed hosting, updates, backups and security for your furniture store, looked after by the people who built it.
06Integrations
Connections
Plays nicely with what you already use.
We connect to the tools you rely on, work alongside the platforms you're happy with or replace the ones holding you back.
- Shopify
- WooCommerce
- BigCommerce
- Lightspeed
- Square
- Stripe
- Afterpay
- Zip
- Humm
- Xero
- MYOB
- Klaviyo
- Mailchimp
- Google Merchant Center
- Google Business Profile
- StarShipIt
- Australia Post
07How we work
The process
Some people dip their toe in. We turn up in a rebreather.
We get properly below the surface of your furniture store: the systems, the busy days and the jobs everyone hates. Then we fix the bits that matter most first.
- 01
Think
We spend time on your showroom floor, in the warehouse and on the delivery truck, then work out where sales and specs are slipping through.
- 02
Archi-tech
We plan it before writing code: your range, fabrics, pricing rules, suppliers, lead times, delivery areas, hosting and cost.
- 03
Build
Real engineering, shown to you early and often. Usually the most painful bit first, so you get a win before your next sale weekend.
- 04
Look after
We host it, maintain it and keep improving it. When something breaks you call the people who built it.
08Questions
FAQ
Things furniture stores ask us.
Something else on your mind? Ring 0423 011 252 and ask the people who'd build it.
Can it handle custom sizes and fabrics?
Yes. The configurator prices any size, fabric grade and finish combination from your own rules. It also blocks combinations your supplier can't make.
Can customers really see furniture in their own room?
Yes. The room planner lets them enter their room size, add doors and windows and place your products to scale. They can check walkways and doorways, then save the plan or share it.
Can it load our suppliers' ranges and fabric books?
Yes. We set up your range, fabric collections and pricing in a way your team can update. Where suppliers provide data files we can import them so you're not typing it all in.
Do we have to switch from Shopify or our POS?
No. If Shopify, WooCommerce, Lightspeed or Square is working for you, we build around it. The planner, configurator and delivery booking plug into what you already use.
Can customers pay a deposit and the balance later?
Yes. Deposits are taken when the order is placed, balance reminders go out before delivery and buy now pay later options like Afterpay, Zip or Humm can sit at checkout.
How much does a furniture store system cost?
It depends on what you need, so we quote up front once we understand it. No surprise invoices, no lock-in and you own what we build.
How long does it take?
Smaller jobs like delivery booking or showroom appointments can be quick. Bigger systems like the planner and configurator are built in stages so you get the first win early.
Who looks after it once it's built?
We do. We host it on our own managed servers and keep it updated and secure. When you need a new range loaded or something changed you ring the people who built it.
We already have systems. Can you upgrade them instead of starting again?
Usually, yes. Most furniture stores we work with keep what's working and upgrade the rest in stages. We move your data across, connect the old and new while we switch and retire the old system only when the new one is proven.
Contact
Got a furniture store problem? Consider it wolloped.
Tell us what's slow, broken, manual or missing. You don't need a spec, just describe what's going on.