Model comparisons
Up to four models side by side with the differences highlighted, on the website and on a tablet on the shop floor.
Appliance store software: comparisons, delivery & install
Appliance stores: compare, fit, deliver, install. One checkout for the whole job.
Customers compare specs across five tabs, measure the cavity after they've paid, then ring to arrange delivery. Installs get booked separately and the old fridge sits on the verandah for a month. We build comparison, fit check, delivery and install systems for appliance stores that all talk to each other, then we host them and look after them.
Looking for appliance store software that sells, delivers and installs in one go?
Selling a fridge isn't one job. It's a spec comparison, a tape measure, a delivery slot, a two-person crew, sometimes a plumber or a sparky and an old unit that has to go somewhere. Most appliance stores run that on a website, a POS, a delivery diary, a phone and a lot of hoping the cavity measurement was right. When it wasn't, you're paying for the truck twice.
Wollopit builds custom software for appliance stores around how you actually sell. Customers compare models side by side and check they'll fit before they buy. Delivery, install and removal get booked at checkout. Runs plan themselves, warranty registrations go off automatically and service calls land somewhere you can see them. We connect the platforms you're happy with, replace the ones holding you back and look after the lot on our own servers.
01The problems
What we hear from appliance stores
Does your appliance store have these problems? Here's how we'd fix them.
Most appliance stores we talk to know their gear inside out. The trouble starts after the customer says yes, when the sale turns into phone calls, diary entries and a truck that's already full.
- The problemSpecs on five tabsCustomers flick between your site, the brand site and a PDF trying to work out which dishwasher is quieter. Then they ring you to ask.How we fix itSide-by-side comparisons of up to four models with the differences highlighted. Noise, energy stars, capacity and dimensions in one view.
- The problemWill it fit?The fridge arrives, the cavity is 10mm too narrow and the truck goes back to the warehouse with it.How we fix itFit checks by space: customers enter cavity, doorway and hallway sizes and only see the models that will actually go in, ventilation gaps included.
- The problemDelivery arranged by phoneThe sale goes through online, then someone rings the customer three times to find a day that works.How we fix itDelivery slots picked at checkout, based on your real run capacity by area. Confirmations and reminders go out on their own.
- The problemInstalls booked separatelyCooktops need a sparky, dishwashers need plumbing and gas needs a licensed fitter. Each one is another phone call and another diary.How we fix itInstall added to the order at checkout, with the right job type, price and installer booked against the same delivery.
- The problemThe old fridge stays behindCustomers ask the crew to take the old one, the crew wasn't told and the truck has no room.How we fix itRemoval options at checkout so the crew knows what's coming back, with space and recycling planned in advance.
- The problemDelivery runs on a whiteboardRuns are drawn up by hand each afternoon, crews zigzag across town and nobody knows if the truck's full until it is.How we fix itDelivery runs grouped by area and truck capacity, with a driver app for photos, signatures and on-the-way texts.
- The problemThe website says in stockSomeone buys the last washer online while the floor sells it in person. Backorders get discovered after payment.How we fix itLive stock across store, warehouse and supplier with honest availability dates shown on every product page.
- The problemModel rollover every yearBrands release new ranges, old models go end of line and someone spends a week updating specs and photos by hand.How we fix itProduct data pulled from supplier feeds, end-of-line flags and clearance pricing set in bulk.
- The problemCashback and warranty claims missedCustomers forget to claim the brand cashback or register the warranty. They blame you when it's too late.How we fix itAutomatic warranty registration where the brand allows it, with cashback reminders and claim links sent at the right time.
- The problemBuilder packages on spreadsheetsKitchen packages for builders and developers live in emails and a spreadsheet nobody else can find.How we fix itA trade portal with package quotes, trade pricing, staged deliveries per site and invoices straight into Xero or MYOB.
- The problemAfter-sales calls go nowhereA customer rings about a faulty oven, the call gets written on a sticky note and nobody follows up.How we fix itService and warranty claims logged against the original sale, with model, serial and photos ready for the brand.
02What we build
Solutions
What we build for appliance stores. Usually all talking to each other.
Pick the one that's hurting most or join the whole lot up. Everything is built around how your team works, not the other way round.
Fit checks
Customers enter cavity and doorway sizes and see which models fit, with ventilation and door swing clearances.
Delivery booking at checkout
Real slots by suburb and run capacity, with confirmations, reminders and on-the-way texts.
Installation add-ons
Plumbing, hardwiring, gas, wall ovens and integrated panels added to the order at the right price.
Old appliance removal
Removal and recycling options at checkout so the crew and truck space are planned before the run.
Delivery run planner
Jobs grouped by area, truck and crew size, with two-person and stair jobs flagged up front.
Driver and installer app
Run sheets, photos, signatures, damage notes and job completion on their phone.
Live stock and availability
Store, warehouse and supplier stock shown honestly, with expected dates for backorders.
Product data and range updates
Specs, photos and energy ratings from supplier feeds, with end-of-line and clearance tools.
Bundles and packages
Kitchen and laundry bundles priced together, with delivery and install worked out for the lot.
Warranty and cashback
Warranty registrations, extended warranty options and cashback reminders sent automatically.
Service and claims
Faults logged against the original sale with serial numbers, photos and brand claim tracking.
Trade and builder portal
Trade pricing, package quotes, staged site deliveries and invoices into Xero or MYOB.
A website that sells big-ticket
Quick on phones, with comparisons, fit checks, finance options and Google Shopping feeds built in.
03The systems
The big ones
Your whole store, on one system.
These are the systems appliance stores ask us about most. Each works on its own and they get properly clever when they're joined up.
Comparisons & fit checks
Compare it, measure it, know it fits.
Customers line up models side by side and see what actually differs, not a wall of matching specs. Enter the space and doorway once and the range filters down to what will go in, so the truck only makes the trip once.
- Up to four models side by side
- Differences highlighted automatically
- Energy and water star ratings
- Noise, capacity and running costs
- Cavity, doorway and hallway checks
- Ventilation and door swing clearances
- Saved spaces for repeat visits
- Shop floor tablet mode
- Share a comparison by text or email
- Works across fridges, laundry and cooking
Delivery & install checkout
Buy it, book it, done. One checkout.
Delivery slots, installation and removal all go into the same order, priced properly and booked against your real capacity. No follow-up calls to find a day and no crew turning up without the right fittings.
- Delivery slots by suburb
- Slots limited by run capacity
- Plumbing, hardwire and gas installs
- Integrated panel and wall oven fitting
- Old appliance removal and recycling
- Stairs and access questions
- Afterpay, Zip and interest-free options
- Click and collect from the warehouse
- Reminders and on-the-way texts
- Reschedule links for customers
Delivery runs
Runs that plan themselves.
Every booked job drops into the right run by area, truck and crew size. Drivers and installers get their sheet on their phone, take photos and signatures on site and customers get a text when they're on the way.
- Runs grouped by area and day
- Truck space and weight checks
- Two-person and stair jobs flagged
- Installer jobs linked to deliveries
- Driver app with run sheets
- Photos and signatures on site
- Damage notes and returns logged
- On-the-way texts to customers
- Removals counted for the trip back
- Completed jobs closed in the POS
Stock & range
In stock means in stock.
Store, warehouse and supplier stock in one place, shown honestly on every product page. When the new range lands, specs and photos come in from supplier feeds and the old models drop into clearance without a week of data entry.
- Stock across stores and warehouse
- Supplier availability and ETAs
- Honest dates on backorders
- Floor stock and ex-display flags
- Specs and photos from supplier feeds
- End-of-line and clearance pricing
- Bulk price and promo updates
- Google Shopping feeds kept current
- Stocktake on a phone
- Synced with your POS
Warranty & service
Looked after long after the sale.
Warranty registrations go off when the job is delivered and cashback reminders arrive while there's still time to claim. When something goes wrong the fault is logged against the original sale, with the serial and photos ready for the brand.
- Warranty registration on delivery
- Extended warranty options at checkout
- Cashback reminders and claim links
- Fault reports with photos
- Serial numbers stored with each sale
- Brand claim tracking
- Service tech bookings
- Customer updates by SMS
- Review requests after install
- Full history per customer
04How it changes
Before and after
A new fridge, wolloped.
Here's how a fridge sale could change. Every store is different, so we map yours first.
Before
- Customer compares models across five websites
- Buys online and guesses the cavity size
- Staff ring three times to find a delivery day
- Plumber booked separately for the ice maker
- Crew arrives and the fridge won't fit
- The old fridge stays on the verandah
After
- Three models compared side by side on your site
- Fit check rules out the one that's too wide
- Delivery slot picked at checkout
- Plumbed-in install added to the same order
- Crew arrives with the right fittings and a spot on the truck
- Old fridge goes back for recycling
05Services
Everything under one roof
Software, websites and systems for appliance stores.
Whether you're starting fresh or upgrading what you've got, it's one team from the first sketch to the support call.
Custom software for appliance stores
Built around how your appliance store actually runs: model comparisons, fit checks and the admin in between, in one system you own.
Websites for appliance stores
Fast, hand-built websites that rank for the searches your customers make and turn visits into enquiries, bookings or orders.
Appliance store system upgrades
Running on spreadsheets, old software or a platform you've outgrown? We move your data across and upgrade in stages so the business never stops.
Apps and portals for appliance stores
Delivery booking at checkout and installation add-ons: customer and staff portals that work on any phone without an app store.
Integrations and automation
We connect Shopify, WooCommerce and Maropost Commerce Cloud so information moves on its own and nobody retypes it.
Hosting, support and care
Managed hosting, updates, backups and security for your appliance store, looked after by the people who built it.
06Integrations
Connections
Plays nicely with what you already use.
We connect to the tools you rely on, work alongside platforms you're happy with or replace the ones holding you back.
- Shopify
- WooCommerce
- Maropost Commerce Cloud
- Lightspeed
- Square
- Stripe
- Afterpay
- Zip
- Humm
- Latitude
- Xero
- MYOB
- Australia Post
- StarShipIt
- Sendle
- Klaviyo
- Mailchimp
- Google Merchant Center
- Google Business Profile
- Icecat
07How we work
The process
Some people dip their toe in. We turn up in a rebreather.
We get properly below the surface of your appliance store: the systems, the busy days and the jobs everyone hates. Then we fix the bits that matter most first.
- 01
Think
We spend time on the shop floor, in the warehouse and on a delivery run, then work out where sales turn into phone calls.
- 02
Archi-tech
We plan it before writing code: your range, stock, delivery areas, installers, warranties, hosting and cost.
- 03
Build
Real engineering, shown to you early and often. Usually the most painful bit first, so you get a win before the next sale weekend.
- 04
Look after
We host it, maintain it and keep improving it. When something breaks you call the people who built it.
08Questions
FAQ
Things appliance stores ask us.
Something else on your mind? Ring 0423 011 252 and ask the people who'd build it.
Can it check if a fridge fits the space?
Yes. Customers enter their cavity, doorway and hallway sizes and only see models that fit, with ventilation and door swing clearances taken into account.
Can customers book delivery and installation at checkout?
Yes. Delivery slots are based on your real run capacity by area. Installs and removals are added to the same order, so the crew knows exactly what they're doing before they leave.
Do we have to replace our POS or online store?
No. If Shopify, WooCommerce, Lightspeed or your current POS is doing its job, we build around it. If something is holding you back, we'll show you what replacing it would involve before anything changes.
Can it keep specs up to date when new ranges come out?
Yes. We can pull specs, photos and energy ratings from supplier feeds and flag end-of-line models for clearance, so range changes don't mean a week of data entry.
Can it register warranties automatically?
Where the brand allows it, yes. Otherwise we send the customer a registration link and cashback reminders at the right time, with the serial number already filled in.
How much does an appliance store system cost?
It depends on what you need, so we quote up front once we understand it. No surprise invoices, no lock-in and you own what we build.
How long does it take?
Smaller jobs like comparisons or delivery booking can be quick. Bigger systems are built in stages so you get the first win early instead of waiting for everything at once.
Who looks after it once it's built?
We do. We host it on our own managed servers and keep it updated and secure. When you need something you ring the people who built it.
We already have systems. Can you upgrade them instead of starting again?
Usually, yes. Most appliance stores we work with keep what's working and upgrade the rest in stages. We move your data across, connect the old and new while we switch and retire the old system only when the new one is proven.
Contact
Got an appliance store problem? Consider it wolloped.
Tell us what's slow, broken, manual or missing. You don't need a spec, just describe what's going on.