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Convenience store software: stock, ordering & loyalty

Convenience stores: stock counted, orders placed, shifts handed over. Less clipboard, more counter.

Stock gets counted on a clipboard. Supplier orders get phoned in from memory and the shift handover is a sticky note on the till. We build convenience store systems that make the daily grind faster, with counts, ordering, handovers, expiry checks and loyalty all working with your POS. Then we host them and look after them.

Looking for convenience store stock and ordering software?

Corner shops run on thin margins and long hours. You're open early, you close late and you juggle a wholesaler, a bread run, a milk run, a drinks rep and a roster full of casuals. The POS rings up the sales. Everything else lives on paper, in a group chat or in your head.

Wollopit builds custom convenience store software around how your shop actually runs. Count the shelves with a scanner. Get suggested orders from what really sold. Hand over every shift properly and see exactly where a till came up short. We work with the POS you already have, add tools on a phone or tablet and look after the lot on our own servers. Small time savings every day add up to whole weekends back.

01The problems

What we hear from convenience stores

Does your convenience store have these problems? Here's how we'd fix them.

Most convenience store owners we talk to are working the counter themselves. The admin happens after close, on a Sunday or not at all.

  • The problemStocktakes eat your whole SundayCounting shelves on paper then typing it all into the POS. By the time you finish the numbers are already wrong.
    How we fix itScan-and-count on a phone or tablet, section by section, with variances flagged before anything goes into the POS.
  • The problemOrders phoned in from memoryYou run out of milk on Saturday and somehow end up with three boxes of the same chips.
    How we fix itSuggested orders built from what sold and what's on the shelf, grouped by supplier and ready to send.
  • The problemEvery supplier has a different dayBread Monday, drinks Tuesday and the wholesaler Thursday. Miss a cut-off and you wait a week.
    How we fix itAn ordering calendar with cut-off reminders for every supplier plus standing orders that go out on their own.
  • The problemDeliveries that don't match the invoiceShort cartons and wrong prices get signed for because nobody has time to check with a queue at the counter.
    How we fix itCheck deliveries against the order on a phone, log shorts and credits, then match the invoice before it hits Xero.
  • The problemShift handovers on sticky notesThe fridge is playing up and the milk guy owes a credit. The night shift never heard about any of it.
    How we fix itDigital handovers with checklists, notes and photos so every shift starts knowing what happened on the last one.
  • The problemThe till's short and nobody knows whyForty bucks missing and no way to tell which shift, which drawer or which payout caused it.
    How we fix itShift reconciliation per drawer with cash counts, floats, payouts and variance history by staff member.
  • The problemHigh-value stock walks outTobacco and phone cards get counted at handover on a scrap of paper. Some nights not at all.
    How we fix itHigh-value counts at every shift change, signed off by both staff, with discrepancies flagged straight away.
  • The problemOut-of-date stock in the fridgeMilk, sandwiches and yoghurt go past date at the back of the shelf and end up in the bin.
    How we fix itDate checks by shelf with reminders, markdown prompts and a wastage log that shows what to stop ordering.
  • The problemPrices all over the placeThe wholesaler puts prices up. The shelf ticket, the POS and the specials board now all say something different.
    How we fix itPrice updates pushed to the POS with shelf labels printed in one go and a margin check before you change anything.
  • The problemRegulars have no reason to stayThe servo up the road has an app. Your locals have a friendly face and a coffee card they lost in the car.
    How we fix itSimple loyalty linked to the POS: points, coffee stamps and member deals on a digital card in their phone.
  • The problemLocals ask for deliveryPeople ring asking you to drop round milk and bread. The delivery apps take a big bite out of every order.
    How we fix itYour own local ordering page with delivery zones, minimum orders and a simple run sheet for whoever's driving.
02What we build

Solutions

What we build for convenience stores. Usually all talking to each other.

Pick the one that's hurting most or join the whole lot up. Everything is built around how your team works, not the other way round.

01

Scanner stock counts

Count by section on a phone or tablet, see variances as you go and push the totals into your POS.

02

Suggested ordering

Orders built from sales, stock on hand and delivery days, grouped by supplier and sent by email or portal.

03

Supplier calendar

Every supplier's order day and cut-off with reminders, plus standing orders for bread, milk and papers.

04

Delivery checking

Tick off deliveries against the order, log shorts and credits and match invoices before they reach Xero or MYOB.

05

Shift handovers

Open and close checklists, notes, photos and jobs passed from one shift to the next.

06

Till reconciliation

Cash counts, floats, payouts and EFTPOS totals per shift with a running variance history.

07

High-value counts

Tobacco, phone cards and gift cards counted at every shift change and signed off by both staff.

08

Expiry & wastage

Date checks by shelf, markdown prompts and a wastage log that feeds straight back into ordering.

09

Pricing & shelf labels

Supplier price changes pushed to the POS with shelf tickets printed and margins checked first.

10

Loyalty & member cards

Points, coffee stamps and member deals on a phone wallet card, linked to your POS sales.

11

Local delivery ordering

Your own ordering page with delivery zones, time slots, minimum orders and a driver run sheet.

12

Rosters & staff

Rosters, shift swaps and availability on staff phones, with hours ready for payroll.

13

Owner dashboard

Sales, margins, wastage and till variances for the day or across stores, right on your phone.

03The systems

The big ones

Your whole shop, off the clipboard.

These are the systems convenience stores ask us about most. Each one works on its own. Join them up and they start saving you real hours.

Stock & ordering

Count it once. The order writes itself.

Scan shelves section by section on a phone or tablet and the counts land in your POS. Suggested orders come from what actually sold, what's left and when each supplier delivers. You stop running out of milk and stop drowning in chips.

  • Scan-and-count by aisle or fridge
  • Variances flagged before you commit
  • Counts pushed into your POS
  • Suggested orders from real sales
  • Grouped by supplier and delivery day
  • Cut-off reminders for every supplier
  • Standing orders for bread and milk
  • Delivery checking with shorts and credits
  • Invoices matched before Xero or MYOB
  • Slow sellers and dead stock flagged

Shifts & till

Every shift starts knowing what the last one knew.

Handovers move off the sticky note and onto a tablet behind the counter. Checklists, notes, high-value counts and till reconciliation all happen at shift change. When a drawer comes up short you can see exactly where and when.

  • Open and close checklists
  • Handover notes with photos
  • Jobs passed to the next shift
  • Cash counts and floats per drawer
  • Payouts and EFTPOS totals logged
  • Variance history by staff member
  • Tobacco and phone card counts
  • Two-person sign-off on counts
  • Alerts to the owner on big variances
  • Works on a tablet or staff phones

Expiry, wastage & pricing

Less in the bin. More on the margin.

Date checks get scheduled by shelf so short-dated stock is marked down before it's binned. Wastage feeds back into ordering so you buy less of what doesn't sell. Price changes from suppliers go to the POS and the shelf labels together.

  • Date checks by fridge and shelf
  • Daily reminders for short-dated lines
  • Markdown prompts before expiry
  • Wastage log with reasons
  • Wastage fed back into ordering
  • Supplier price changes in one list
  • Margin check before you update
  • Prices pushed to the POS
  • Shelf labels printed in one batch
  • Specials with start and end dates

Loyalty & local delivery

Give your regulars a reason to skip the servo.

A simple loyalty program linked to your POS with points, coffee stamps and member deals on a card in their phone. Locals who want milk dropped round can order from your own page, without a delivery app taking a cut.

  • Digital member card in their wallet
  • Points or coffee stamps
  • Member-only deals at the POS
  • Birthday and win-back offers
  • SMS and email to members
  • Your own local ordering page
  • Delivery zones and minimum orders
  • Time slots or click and collect
  • Driver run sheet by area
  • Orders paid online with Stripe
04How it changes

Before and after

A Sunday stocktake, wolloped.

Here's how a weekly count and order could change. Every shop is different, so we map yours first.

Before

  1. Print the stock sheet and grab a clipboard
  2. Count every shelf by hand after close
  3. Type the numbers into the POS on Sunday night
  4. Guess the wholesaler order from memory
  5. Ring the bread and milk guys before cut-off
  6. Leave a sticky note for Monday's shift

After

  1. Scan each aisle on a tablet between customers
  2. Variances flagged as you count
  3. Counts land in the POS when you hit save
  4. Suggested order ready from real sales
  5. Standing orders go out on their own
  6. Handover logged with notes for Monday
05Services

Everything under one roof

Software, websites and systems for convenience stores.

Whether you're starting fresh or upgrading what you've got, it's one team from the first sketch to the support call.

Custom software for convenience stores

Built around how your convenience store actually runs: scanner stock counts, suggested ordering and the admin in between, in one system you own.

Websites for convenience stores

Fast, hand-built websites that rank for the searches your customers make and turn visits into enquiries, bookings or orders.

Convenience store system upgrades

Running on spreadsheets, old software or a platform you've outgrown? We move your data across and upgrade in stages so the business never stops.

Apps and portals for convenience stores

Supplier calendar and delivery checking: customer and staff portals that work on any phone without an app store.

Integrations and automation

We connect Square, Lightspeed and Abacus so information moves on its own and nobody retypes it.

Hosting, support and care

Managed hosting, updates, backups and security for your convenience store, looked after by the people who built it.

06Integrations

Connections

Plays nicely with what you already use.

We connect to the POS and tools you rely on, work alongside the ones you're happy with and replace the ones holding you back.

  • Square
  • Lightspeed
  • Abacus
  • Idealpos
  • Shopify
  • WooCommerce
  • Xero
  • MYOB
  • Stripe
  • Deputy
  • Tanda
  • Uber Eats
  • DoorDash
  • Menulog
  • Google Business Profile
  • Klaviyo
  • Mailchimp
  • Australia Post
07How we work

The process

Some people dip their toe in. We turn up in a rebreather.

We get properly below the surface of your convenience store: the systems, the busy days and the jobs everyone hates. Then we fix the bits that matter most first.

  1. 01

    Think

    We spend time behind your counter at open, close and delivery time to see what's actually slowing you down.

  2. 02

    Archi-tech

    We plan it before writing code: your POS, suppliers, shifts, stock, hosting and cost.

  3. 03

    Build

    Real engineering, shown to you early and often. Usually stock counts or ordering first, so you get a win before your next stocktake.

  4. 04

    Look after

    We host it, maintain it and keep improving it. When something breaks you call the people who built it.

08Questions

FAQ

Things convenience stores ask us.

Something else on your mind? Ring 0423 011 252 and ask the people who'd build it.

Can it run on our existing POS hardware?

Usually, yes. We work with your POS data and add tools on a tablet or phone. You don't need new registers to get started.

Do we have to switch POS?

No. If Square, Lightspeed, Abacus or Idealpos is doing the job, we build around it. If it's holding you back we'll show you what changing would involve before anything happens.

Can it really suggest our supplier orders?

Yes. We use what sold, what's on the shelf and each supplier's delivery day to suggest an order. You check it, tweak it and send it.

Can staff do the counts and handovers on their phones?

Yes. Counts, checklists, handovers and till reconciliation work on staff phones or a shared tablet behind the counter.

Will it help us track down till shortages?

It shows variances per drawer, per shift and per staff member over time. Patterns become obvious pretty quickly.

Can we run delivery without paying app commissions?

Yes. We can build your own local ordering page with delivery zones and a run sheet. You can still keep Uber Eats or DoorDash running alongside it if they bring in orders.

How much does a convenience store system cost?

It depends on what you need, so we quote up front once we understand it. No surprise invoices, no lock-in and you own what we build.

How long does it take?

Smaller pieces like stock counts or shift handovers can be quick. Bigger systems are built in stages so you get the first win early instead of waiting for everything at once.

Who looks after it once it's built?

We do. We host it on our own managed servers and keep it updated and secure. When you need something you ring the people who built it.

We already have systems. Can you upgrade them instead of starting again?

Usually, yes. Most convenience stores we work with keep what's working and upgrade the rest in stages. We move your data across, connect the old and new while we switch and retire the old system only when the new one is proven.

Contact

Got a convenience store problem? Consider it wolloped.

Tell us what's slow, broken, manual or missing. You don't need a spec, just describe what's going on.

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