Magazine holds
Titles held against each customer, arrival texts, pickup reminders and a held-too-long list.
Newsagency software: magazine holds, deliveries & accounts
Newsagents: holds, runs and accounts that run themselves. Magazines held, papers delivered.
Magazine holds live on index cards behind the counter. The delivery run sheet was last updated in pen. Monthly accounts get chased one phone call at a time. We build hold, delivery, billing and online shop systems for newsagents that work alongside your POS, then we host them and look after them.
Looking for newsagent software that handles holds, home delivery and accounts?
A newsagency is a magazine shop, a delivery business, a lotto outlet, a card and gift store and a stationery supplier all under one roof. Your POS handles the counter well enough. Everything around it runs on a card box of held magazines, a run sheet with crossed-out addresses and a book of who owes what. Then someone rings to stop the paper for two weeks while they're in Bali and the note goes missing.
Wollopit builds custom newsagency software around how your shop actually runs. Magazine holds that text the customer when their copy lands. Delivery runs that rebuild themselves when someone starts, stops or moves. Monthly accounts that bill and chase on their own. An online shop for cards, gifts and school book lists with click and collect. We connect to the POS and accounting you already use and look after the lot on our own servers.
01The problems
What we hear from newsagents
Does your newsagency have these problems? Here's how we'd fix them.
Most newsagents we talk to know every regular by name and what they read. The trouble is that knowledge lives in a card box, a run sheet and the owner's head.
- The problemMagazine holds on index cardsCards get lost, copies sit in the back for weeks and the customer never knew it came in.How we fix itDigital holds against each customer. When the title arrives they get a text and the copy is tagged for pickup.
- The problemUncollected holds pile upShelves full of held copies nobody picked up. They go back as returns or get written off.How we fix itPickup reminders after a few days, a 'held too long' list and an easy way to release copies back to the shelf.
- The problemDelivery run sheet in penStarts, stops and address changes scribbled on a sheet the delivery driver can barely read.How we fix itRun sheets generated each morning in street order, on paper or on the driver's phone.
- The problemHoliday stops by phoneCustomers ring to pause the paper, someone writes it on a sticky note and the paper still lands on the lawn.How we fix itCustomers pause and restart deliveries online. The run and their bill adjust automatically.
- The problemMissed delivery complaintsA customer rings angry, nobody knows if the paper went out and the driver's already gone home.How we fix itDrivers tick off each drop on their phone. Complaints get logged against the address with a redelivery noted.
- The problemMonthly accounts chased by handAccount customers get a handwritten bill or none at all. Overdue balances quietly grow.How we fix itAutomatic monthly statements by email, card on file or direct debit and friendly overdue reminders.
- The problemAccounts retyped into XeroDelivery and account charges keyed into the books one by one at month end.How we fix itCharges, payments and statements flow straight into Xero or MYOB.
- The problemSchool book lists are a nightmareJanuary means hundreds of paper lists, phone orders and parents queued out the door.How we fix itSchool lists online by school and year level. Parents order, pay and pick a collection slot.
- The problemCards and gifts aren't onlineYou stock a great gift range but nobody browsing on their phone knows it.How we fix itAn online shop for gifts, cards, stationery and puzzles with click and collect and local delivery.
- The problemNobody knows what you offerLotto, bill payments, printing, photocopying, laminating and key cutting. Locals don't know half of it.How we fix itClear service pages and a Google profile that lists everything, so 'printing near me' finds you.
- The problemJackpot news on a printed posterBig draws come and go with a sheet of A4 taped to the window.How we fix itJackpot and promo boards on in-store TVs and your socials, updated from one place.
- The problemStanding orders for business customersCafes and offices want the same papers every day and a single monthly bill. It's all done on memory.How we fix itBusiness accounts with standing orders on the run sheet and one tidy invoice each month.
02What we build
Solutions
What we build for newsagents. Usually all talking to each other.
Pick the one that's hurting most or join the whole lot up. Everything is built around how your team works, not the other way round.
Subscriptions
Weekly, monthly and quarterly titles on standing order, with new issues matched to the right customers.
Home delivery runs
Run sheets in street order each morning with starts, stops and changes already applied.
Driver app
Drops on a map, tick off as delivered, notes for 'behind the side gate' and missed-delivery logging.
Holiday stops online
Customers pause and restart from their phone. The run and bill update on their own.
Customer accounts & billing
Monthly statements, card on file, direct debit, overdue reminders and sync to Xero or MYOB.
Business standing orders
Cafes, offices and clubs on daily orders with one monthly invoice.
School book lists
Lists by school and year, online ordering and payment, packing sheets and collection slots.
Online shop & click and collect
Gifts, cards, stationery, puzzles and toys online with pickup and local delivery.
Printing & copy orders
Customers upload files for printing, pick paper and finish, pay and collect.
In-store screens
Jackpots, new magazines, promos and services on any TV, updated from your phone.
Customer messages
Arrival texts, pickup reminders and new issue alerts by SMS or email.
A website that sells the shop
Quick on mobile, lists every service you offer and built to rank for 'newsagent near me'.
03The systems
The big ones
Your whole newsagency, off the card box.
These are the systems newsagents ask us about most. Each one works on its own and they get properly useful when they share the same customers.
Magazine holds
Every held copy, matched and collected.
Holds and subscriptions move from index cards to a simple screen at the counter. When the delivery comes in you see who's waiting for what. Each customer gets a text that their copy is ready.
- Holds and standing orders per customer
- Arrival texts when a title lands
- Pickup reminders after a few days
- Held-too-long list for returns
- Search by customer or title
- Notes like 'only if it comes with the pattern'
- Quarterly and one-off specials
- Pickup ticked off at the counter
- Customer history of what they read
Home delivery
A run sheet that's right before the driver leaves.
Starts, stops, holiday pauses and address changes all flow into the run automatically. Drivers get the morning run in street order on their phone and tick off each drop as they go.
- Runs built in street order
- Holiday stops applied automatically
- New starts and cancellations
- Driver app with a map
- Delivery notes per address
- Tick off each drop
- Missed-delivery and complaint log
- Weekday and weekend runs
- Print a paper run sheet if preferred
- Business standing orders on the run
Accounts & billing
Monthly accounts that bill and chase themselves.
Every delivery, hold and account purchase lands on the right customer's account. Statements go out by email at month end, cards and direct debits are charged on time and everything posts straight into your books.
- Automatic monthly statements
- Card on file and direct debit
- Holiday stops credited automatically
- Overdue reminders by SMS and email
- Account holds for unpaid balances
- Business accounts with one invoice
- Customer self-service balance page
- Sync to Xero or MYOB
- Aged balances at a glance
Shop & school lists
Back to school without the queue out the door.
Your gift, card and stationery range online with click and collect, plus school book lists that parents order and pay for at home. You pack to a list and they pick a collection time.
- School lists by school and year level
- Online ordering and payment
- Packing sheets per order
- Collection time slots
- Out-of-stock substitutes noted
- Gifts, cards and puzzles online
- Click and collect and local delivery
- Afterpay at checkout
- Stock synced with your POS
Screens & services
Show the whole street what you do.
Jackpot amounts, new magazines, gift ideas and services like printing and bill payments on in-store TVs and your website. Update it once from your phone and the window screen and socials follow.
- Jackpot and promo boards on any TV
- New magazine arrivals feature
- Service pages for every offering
- Printing upload and order form
- Google Business Profile kept current
- Auto-posts to Facebook and Instagram
- Seasonal displays scheduled ahead
- Opening hours in one place
04How it changes
Before and after
A Monday delivery run, wolloped.
Here's how a Monday morning could change. Every newsagency is different, so we map yours first.
Before
- Rewrite the run sheet from Friday's sticky notes
- Miss the holiday stop someone phoned in
- Dig through the card box for held magazines
- Forget to ring Mrs Smith about her copy
- Chase last month's accounts by phone
- Key it all into Xero on Sunday night
After
- Run sheet generated overnight in street order
- Holiday stop entered online by the customer
- Held copies matched as the delivery is scanned
- Mrs Smith gets a text that it's ready
- Statements and card charges went out on the 1st
- Everything already in Xero
05Services
Everything under one roof
Software, websites and systems for newsagents.
Whether you're starting fresh or upgrading what you've got, it's one team from the first sketch to the support call.
Custom software for newsagents
Built around how your newsagency actually runs: magazine holds, subscriptions and the admin in between, in one system you own.
Websites for newsagents
Fast, hand-built websites that rank for the searches your customers make and turn visits into enquiries, bookings or orders.
Newsagency system upgrades
Running on spreadsheets, old software or a platform you've outgrown? We move your data across and upgrade in stages so the business never stops.
Apps and portals for newsagents
Home delivery runs and driver app: customer and staff portals that work on any phone without an app store.
Integrations and automation
We connect Tower Systems, Square and Lightspeed so information moves on its own and nobody retypes it.
Hosting, support and care
Managed hosting, updates, backups and security for your newsagency, looked after by the people who built it.
06Integrations
Connections
Plays nicely with what you already use.
We connect to the POS and accounting you rely on, work alongside the newsagency systems you're happy with or replace the bits holding you back.
- Tower Systems
- Square
- Lightspeed
- Shopify
- WooCommerce
- Xero
- MYOB
- Stripe
- Afterpay
- Australia Post
- StarShipIt
- Klaviyo
- Mailchimp
- Google Merchant Center
- Google Business Profile
07How we work
The process
Some people dip their toe in. We turn up in a rebreather.
We get properly below the surface of your newsagency: the systems, the busy days and the jobs everyone hates. Then we fix the bits that matter most first.
- 01
Think
We spend a morning at your counter and on the run, then work out what's actually eating your time.
- 02
Archi-tech
We plan it before writing code: your holds, runs, accounts, school lists, POS links, hosting and cost.
- 03
Build
Real engineering, shown to you early and often. Usually the run sheet or holds first, so you get a win quickly.
- 04
Look after
We host it, maintain it and keep improving it. When something breaks you call the people who built it.
08Questions
FAQ
Things newsagents ask us.
Something else on your mind? Ring 0423 011 252 and ask the people who'd build it.
Can customers pause deliveries online?
Yes. Customers pause for holidays and restart without calling. The run sheet and their monthly bill adjust on their own.
Can it text customers when their magazine arrives?
Yes. When a held title comes in, the customer gets an SMS or email that it's ready, then a reminder if it isn't collected.
Do we have to replace our newsagency POS?
No. If Tower Systems or another POS is doing its job at the counter, we build around it. Holds, runs, accounts and the online shop sit alongside and share data where it makes sense.
Can delivery drivers use it on their phones?
Yes. Drivers get the morning run in street order with notes per address and tick off each drop. You can still print a paper sheet if someone prefers it.
Can it handle school book lists?
Yes. Lists go online by school and year level, parents order and pay at home and pick a collection slot. You get packing sheets for each order.
Will accounts go into Xero or MYOB?
Yes. Statements, payments and account charges sync automatically so there's no month-end retyping.
How much does newsagency software cost?
It depends on what you need, so we quote up front once we understand it. No surprise invoices, no lock-in and you own what we build.
How long does it take?
Smaller jobs like digital holds or online holiday stops can be quick. Bigger systems are built in stages so you get the first win early instead of waiting for everything at once.
Who looks after it once it's built?
We do. We host it on our own managed servers and keep it updated and secure. When you need something you ring the people who built it.
We already have systems. Can you upgrade them instead of starting again?
Usually, yes. Most newsagents we work with keep what's working and upgrade the rest in stages. We move your data across, connect the old and new while we switch and retire the old system only when the new one is proven.
Contact
Got a newsagency problem? Consider it wolloped.
Tell us what's slow, broken, manual or missing. You don't need a spec, just describe what's going on.