Online consignment booking
Customers book pickups at their own account rates with address lookup, saved receivers, dims and dangerous goods flags.
Logistics software: freight booking, tracking & POD
Logistics companies: customers track it, you deliver it. Fewer calls, faster invoices.
Consignments come in by email and get retyped. Customers ring all day asking for ETAs. PODs come back crumpled in the cab a week later, so invoicing has to wait. We build booking, tracking, dispatch and POD systems for logistics companies that join the office, the drivers and the customers up. Then we host them and look after them.
Looking for freight booking and tracking software that fits how you actually run?
A logistics company is really three jobs at once: a booking desk, a dispatch room and an accounts department chasing paperwork. Most operators run it on an inbox full of booking emails, a whiteboard of runs, a rate spreadsheet only one person understands and a phone that never stops. Every consignment gets typed in at least twice before it's even on a truck.
Wollopit builds custom logistics software around your depots, your runs and your customers. Customers book online at their own account rates and get a label on the spot. Dispatch allocates jobs to runs on one screen. Drivers capture signatures and photos on their phone. Customers get a tracking link instead of ringing you. Invoices go to Xero or MYOB the moment freight is delivered. We connect the tools you already like, replace the ones holding you back and look after the lot on our own servers.
01The problems
What we hear from logistics companies
Does your logistics company have these problems? Here's how we'd fix them.
Most logistics companies we talk to are great at moving freight. The paperwork around it is what keeps the office back until 7pm.
- The problemBookings by email and phoneCustomers email a pickup request, someone retypes it into the system and a wrong postcode sends a truck to the wrong side of town.How we fix itOnline consignment booking where customers enter it once, with address lookup, saved receivers and dims checked before it's submitted.
- The problemWhere's my freight?The phones ring all day with customers wanting ETAs. Dispatch has to ring the driver to find out.How we fix itAutomatic tracking links by SMS and email with live status, so customers check it themselves and the phones go quiet.
- The problemPaper PODs go missingSigned dockets sit in the cab for a week, get coffee on them or never turn up at all.How we fix itDigital POD on the driver's phone with signatures, photos, GPS and time stamps, uploaded the second freight is dropped.
- The problemInvoicing waits on paperworkNobody can bill until the PODs come back, so cash flow lags a week or two behind the work.How we fix itInvoices raised automatically on delivery with the POD attached, pushed straight into Xero or MYOB.
- The problemHandwritten con notes and labelsLabels written in marker, smudged by rain and impossible to scan at the depot.How we fix itBarcoded labels and con notes printed at booking, scanned at pickup, depot and delivery.
- The problemRates live in a spreadsheetQuoting means digging through a rate card by zone, weight and cubic. Fuel levy changes get missed.How we fix itA rates engine with customer rate cards, zones, cubic conversion and fuel levy applied to every booking automatically.
- The problemDispatch on a whiteboardJobs allocated by marker and phone calls. When someone's sick the whole day falls over.How we fix itA dispatch board where jobs drag onto runs and drivers, with the run pushed straight to their phone.
- The problemWaiting time and futile pickups never chargedDrivers wait an hour at a dock or turn up to a closed door. It never makes it onto the invoice.How we fix itDrivers log waiting time and futile attempts with photos in the app. The charges flow onto the invoice on their own.
- The problemDamage claims are your word against theirsA pallet arrives with a crushed corner and there's no record of what it looked like at pickup.How we fix itPhotos at pickup and delivery attached to every consignment, with exceptions flagged to the office straight away.
- The problemPallets disappearChep and Loscam pallets go out and never come back. The hire bill keeps climbing.How we fix itPallet counts captured at pickup and delivery with running balances per customer and docket reports for transfers.
- The problemCustomers want their historyAccount customers email for copies of PODs, statements and invoices from three months ago.How we fix itA customer portal with every booking, POD, invoice and statement they've ever had, downloadable any time.
- The problemDriver compliance on paperPrestart checks, fatigue sheets and incident reports on clipboards that nobody audits until something goes wrong.How we fix itPrestart checklists, defect reports and work diary reminders in the driver app, with records the office can actually find.
02What we build
Solutions
What we build for logistics companies. Usually all talking to each other.
Pick the one that's hurting most or join the whole lot up. Everything is built around how your team works, not the other way round.
Labels & con notes
Barcoded labels and consignment notes printed at booking on any thermal or office printer.
Rates engine & quoting
Customer rate cards by zone, weight and cubic, fuel levies, surcharges and instant quotes.
Dispatch board
Every job for the day on one screen, dragged onto runs and drivers, with changes pushed live to their phones.
Driver app
Run sheets, navigation, barcode scans, signatures, photos and exceptions on a phone. Works in dead spots and syncs later.
Digital proof of delivery
Signatures, photos, GPS and time stamps captured on drop and emailed to the customer straight away.
Tracking links & notifications
SMS and email updates at booked, picked up, out for delivery and delivered, with a live tracking page.
Automatic invoicing
Invoices built on delivery with POD attached, extra charges included and sent into Xero or MYOB.
Customer portal
Bookings, tracking, PODs, invoices and statements in one login for every account customer.
Waiting time & futile charges
Drivers log time on site and futile attempts with photos. Charges land on the invoice without anyone chasing it.
Pallet tracking
Chep, Loscam and plain pallet counts per consignment with running balances per customer.
Depot scanning
Scan freight in and out of the depot, catch short shipments and see what's sitting on the dock.
Integrations for big shippers
Bookings pushed in from customer Shopify stores, WooCommerce, spreadsheets uploads or their own systems.
Prestarts & compliance
Vehicle prestart checks, defect reports, fatigue reminders and incident logs in the driver app.
A website that wins freight
Hand-built, quick on mobile, with a quote form and customer login, built to rank for freight in your area.
03The systems
The big ones
Your whole freight operation, on one system.
These are the systems logistics companies ask us about most. Each one works on its own. They get properly clever when they're joined up.
Consignment booking
Customers book it once. Nobody retypes it.
Account customers log in and book pickups at their own rates, with labels printed before the truck arrives. The booking lands on your dispatch board complete and correct, without anyone copying it out of an email.
- Customer logins with their own rate cards
- Address lookup and saved receivers
- Weight, dims and cubic conversion
- Dangerous goods and tail lift flags
- Instant quotes with fuel levy applied
- Barcoded labels printed at booking
- Bulk upload by spreadsheet
- Bookings from Shopify or WooCommerce
- Pickup windows and cut-off times
- Booking confirmations by email
Dispatch & runs
The whiteboard, on a screen that updates itself.
Every pickup and delivery for the day in one place, sorted by area. Drag jobs onto runs and drivers and the change goes straight to their phone. When a driver's sick you reshuffle in minutes instead of an hour on the phone.
- Jobs grouped by area and time window
- Drag and drop onto runs and drivers
- Runs pushed live to driver phones
- Route order with Google Maps
- Truck capacity by pallets and weight
- Urgent and same-day jobs flagged
- Linehaul and local runs together
- Run status at a glance
- Subcontractor allocations
- Changes logged for the office
Driver app & POD
Proof of delivery before the driver's back in the truck.
Drivers get their run, scan freight, capture signatures and photos and log anything that goes wrong. It works in dead spots and syncs when they're back in range, so the office sees PODs as they happen.
- Run sheet in delivery order
- Tap to navigate
- Barcode scans at pickup and drop
- Signatures and photos on delivery
- GPS and time stamps on every scan
- Exceptions: damaged, refused, futile
- Waiting time logged on site
- Pallet counts in and out
- Works offline and syncs later
- Prestart checks before the shift
Tracking & notifications
Customers check it themselves. The phones go quiet.
Every consignment gets a tracking link sent by SMS and email. Senders and receivers see status, ETA and the POD the moment it's captured. Your team stops being a call centre.
- Tracking links by SMS and email
- Branded tracking page
- Status at every scan
- ETA updates as the run moves
- POD viewable on the tracking page
- Receiver delivery notifications
- Exception alerts to the sender
- Search by con note or reference
- Notifications set per customer
- Fewer where's-my-freight calls
Billing & customer portal
Delivered at 11. Invoiced by 11:01.
Invoices build themselves from the booking, the rate card and anything the driver logged, then go into Xero or MYOB with the POD attached. Account customers log in for their bookings, PODs, invoices and statements without emailing you.
- Invoices raised on delivery
- POD attached to every invoice
- Waiting time and futile charges added
- Fuel levy and surcharges applied
- Daily, weekly or monthly billing
- Synced to Xero or MYOB
- Card payments with Stripe
- Customer portal with full history
- Statements and overdue reminders
- Credit limits and account holds
04How it changes
Before and after
A busy freight day, wolloped.
Here's how one consignment could change. Every logistics company is different, so we map yours first.
Before
- Booking arrives by email and gets retyped
- Driver writes the con note by hand at pickup
- Customer rings twice asking for an ETA
- Dispatch rings the driver to find out
- Paper POD comes back a week later or not at all
- Invoice goes out late without the waiting time
After
- Customer books online at their account rate
- Barcoded label printed before the truck arrives
- Tracking link sent automatically by SMS
- Customer watches the ETA themselves
- POD with signature and photo captured on drop
- Invoice in Xero with waiting time and POD attached
05Services
Everything under one roof
Software, websites and systems for logistics companies.
Whether you're starting fresh or upgrading what you've got, it's one team from the first sketch to the support call.
Custom software for logistics companies
Built around how your logistics company actually runs: online consignment booking, labels & con notes and the admin in between, in one system you own.
Websites for logistics companies
Fast, hand-built websites that rank for the searches your customers make and turn visits into enquiries, bookings or orders.
Logistics company system upgrades
Running on spreadsheets, old software or a platform you've outgrown? We move your data across and upgrade in stages so the business never stops.
Apps and portals for logistics companies
Rates engine & quoting and dispatch board: customer and staff portals that work on any phone without an app store.
Integrations and automation
We connect Xero, MYOB and Stripe so information moves on its own and nobody retypes it.
Hosting, support and care
Managed hosting, updates, backups and security for your logistics company, looked after by the people who built it.
06Integrations
Connections
Plays nicely with what you already use.
We connect to the tools you rely on, work alongside freight platforms you're happy with or replace the ones holding you back.
- Xero
- MYOB
- Stripe
- Google Maps
- Australia Post
- Sendle
- StarShipIt
- Shippit
- MachShip
- CartonCloud
- Transvirtual
- Teletrac Navman
- MTData
- Geotab
- Twilio SMS
- Shopify
- WooCommerce
- Microsoft 365
- Google Workspace
- Deputy
07How we work
The process
Some people dip their toe in. We turn up in a rebreather.
We get properly below the surface of your logistics company: the systems, the busy days and the jobs everyone hates. Then we fix the bits that matter most first.
- 01
Think
We spend time on the booking desk, in dispatch and in a truck for a run, then work out where the double handling really is.
- 02
Archi-tech
We plan it before writing code: your customers, rate cards, runs, drivers, PODs, billing, integrations, hosting and cost.
- 03
Build
Real engineering, shown to you early and often. Usually the most painful bit first, like PODs or online booking, so you get a win fast.
- 04
Look after
We host it, maintain it and keep improving it. When something breaks at 5am you call the people who built it.
08Questions
FAQ
Things logistics companies ask us.
Something else on your mind? Ring 0423 011 252 and ask the people who'd build it.
Can customers book with their account rates?
Yes. Each account customer logs in and sees their own rate card when booking, with fuel levy and surcharges worked out automatically.
Do drivers need a special device?
No. The driver app runs on an ordinary iPhone or Android. It works in dead spots and syncs the PODs once they're back in range.
Can it work with our GPS tracking?
Usually. We can pull locations from telematics like Teletrac Navman, MTData or Geotab for live ETAs. If you don't have telematics we can use the driver's phone instead.
We already use a TMS. Do we have to switch?
No. If CartonCloud, MachShip or another platform is doing its job, we build around it: customer booking, tracking links, POD, portals or billing on top. If it's holding you back, we'll show you what replacing it would involve before anything changes.
Can big customers send bookings straight from their systems?
Yes. We can take bookings from Shopify, WooCommerce, spreadsheet uploads or a customer's own system so nobody types them in.
Will invoices really go out on delivery?
Yes, if you want them to. Once the POD is captured the invoice builds from the booking and rate card, adds any waiting time or futile charges and goes into Xero or MYOB. You can also batch them daily, weekly or monthly.
How much does a logistics system cost?
It depends on what you need, so we quote up front once we understand it. No surprise invoices, no lock-in and you own what we build.
How long does it take?
Smaller jobs like tracking links or digital POD can be quick. Bigger systems are planned in stages so you get the first win early instead of waiting for everything at once.
Who looks after it once it's built?
We do. We host it on our own managed servers and keep it updated, backed up and secure. When you need something you ring the people who built it.
We already have systems. Can you upgrade them instead of starting again?
Usually, yes. Most logistics companies we work with keep what's working and upgrade the rest in stages. We move your data across, connect the old and new while we switch and retire the old system only when the new one is proven.
Contact
Got a logistics company problem? Consider it wolloped.
Tell us what's slow, broken, manual or missing. You don't need a spec, just describe what's going on.