Temperature log per load
Every delivery gets its own temperature trace from pickup to drop, with set points and readings in one record.
Refrigerated transport software: cold chain logs & PODs
Refrigerated transport: prove the cold chain on every load. Keep it cold. Keep the proof.
Temps are scribbled on a clipboard in the cab, customers email asking for last week's logs and audit week means a box of soggy paper. We build cold chain systems for refrigerated transport operators that attach a temperature record to every delivery, warn you before a load goes warm and have audit records ready. Then we host them and look after them.
Looking for cold chain logging software that proves every load stayed cold?
Running reefers means you're not just moving freight. You're carrying somebody else's food safety plan on your back. Seafood, dairy, meat, pharma and frozen goods all come with a set point and a customer who wants proof it was held. Most operators have the data somewhere: in the fridge unit, on a USB logger, in the telematics portal or on a clipboard. What they don't have is all of it stuck to the right delivery when someone asks.
Wollopit builds custom refrigerated transport software around how your depot actually runs. Drivers do pre-cool checks and probe readings on their phone. Readings flow in from your units and loggers where they can. Excursions ping the driver and the office in time to do something about it. Every POD carries its temperatures. Customers log in and pull their own reports. We work with the telematics and accounting you already have and look after the lot on our own servers.
01The problems
What we hear from refrigerated transport operators
Does your refrigerated transport company have these problems? Here's how we'd fix them.
Most reefer operators we talk to run a tight fleet and a loose paper trail. It's fine right up until a receiver rejects a load or an auditor asks for March.
- The problemTemperature logs on paper or nowhereDrivers jot readings on a clipboard that ends up crumpled in the door pocket or soaked by condensate.How we fix itReadings logged per load in the driver app or pulled straight from your fridge units and loggers.
- The problemCustomers asking for logsA food manufacturer wants the temps for last Tuesday's load and someone loses an hour hunting for scans.How we fix itA customer portal where they pull the temperature trace for any delivery themselves, day or night.
- The problemExcursions found too lateA door left open at a drop or a unit fault overnight. Nobody knows until the receiver rejects the pallets.How we fix itOut-of-range alerts by SMS to the driver and the office while there's still time to save the load.
- The problemAudit week is a nightmareHACCP and customer audits mean digging through boxes of paper and hoping there are no gaps.How we fix itEvery log, check and corrective action searchable by date, truck, trailer, customer or load.
- The problemPre-cool never recordedThe trailer was pre-cooled. Probably. Nobody can prove it when the customer asks.How we fix itA pre-trip checklist with pre-cool temp, set point and photos before the first pallet goes on.
- The problemPaper PODsSigned dockets come back days later smudged or not at all, holding up invoicing.How we fix itDigital POD with signature, photos, product probe temps at handover and the unit reading.
- The problemRejected loads and claimsA receiver says the stock arrived warm and it's your word against theirs.How we fix itA full trace from pickup to drop plus handover probe readings and photos, so disputes get settled with data.
- The problemMixed temperature loadsFrozen and chilled on the same truck behind a bulkhead. Drivers forget which zone is set to what.How we fix itLoads planned by compartment with a set point per zone and alerts on each one.
- The problemFridge units run until they dieServicing slips and the unit fails on the hottest day of the year with a full load of seafood on.How we fix itService schedules by engine or unit hours, driver defect reports and reminders before anything's due.
- The problemTrailer washes undocumentedTrailers get cleaned but there's no record. Customers want proof before their product goes in.How we fix itCleaning logs with photos per trailer, linked to the next load so hygiene checks are covered.
- The problemReceivers ringing for ETAsCold stores and supermarket DCs ring the office asking where the truck is and when to have a dock ready.How we fix itLive ETAs and SMS updates so receivers know when you're coming and the office phone goes quiet.
- The problemInvoicing chases the docketsPallet counts, waiting time and fuel levies typed into Xero from paper at the end of the week.How we fix itCompleted jobs become invoices in Xero or MYOB with pallets, wait time and surcharges already on.
02What we build
Solutions
What we build for refrigerated transport operators. Usually all talking to each other.
Pick the one that's hurting most or join the whole lot up. Everything is built around how your team works, not the other way round.
Fridge unit & logger connections
Readings pulled from your reefer telematics or data loggers where they export. Driver readings fill the gaps.
Excursion alerts
Out-of-range warnings by SMS and app to the driver and dispatcher, with corrective actions recorded.
Driver app
Runs, pickups, drops, probe readings and checklists on the driver's phone. Works in dead zones and syncs later.
Pre-trip & pre-cool checks
Unit set point, pre-cool temp, door seals and curtains checked with photos before loading.
Digital POD
Signatures, photos, pallet counts and handover temps captured at the dock and sent to the customer straight away.
Customer portal
Customers log in to see their deliveries, PODs and temperature reports. Only their own loads.
Audit & compliance records
Searchable logs, checks, cleaning records and corrective actions, exported for HACCP and customer audits.
Multi-zone load planning
Frozen, chilled and ambient planned by compartment with the right set point on each zone.
Unit & trailer maintenance
Service schedules by hours or date, defect reports from drivers and a history for every unit.
Cleaning & hygiene logs
Trailer wash records with photos, linked to the next load that goes in.
Bookings & dispatch
Customer bookings, run sheets and job allocation on one board the dispatcher actually likes.
Live ETAs & SMS
Receivers get a heads up when the truck is close so the dock is ready.
Invoicing to Xero or MYOB
Jobs become invoices with pallets, waiting time and fuel levies already on.
03The systems
The big ones
Your whole cold chain, on one system.
These are the systems refrigerated transport operators ask us about most. Each one works on its own. Joined up they make every load self-documenting.
Temperature logs
Every load carries its own temperature record.
Readings come in from your fridge units, loggers or the driver's probe and get stuck to the right delivery automatically. Set points, zones and the full trace sit with the POD so nobody goes hunting later.
- A temperature trace per delivery
- Set points per load and per zone
- Readings from reefer telematics where available
- USB and Bluetooth logger uploads
- Driver probe readings in the app
- Pickup and handover temps recorded
- Gaps flagged before the load closes
- Trace graphs customers can read
- Records kept for as long as you need
Excursion alerts
Know a load is warming before the receiver does.
When a zone drifts out of range or a door stays open too long the driver and dispatcher get a message straight away. They record what they did about it so the corrective action is on file next to the reading.
- Out-of-range alerts by SMS and app
- Door-open and unit-off warnings
- Thresholds per product and customer
- Escalation if nobody responds
- Corrective actions logged on the spot
- Photos and notes against each excursion
- Customer notified if you choose
- Excursion history per truck and unit
Driver app & POD
Pre-trip to signature, all on the driver's phone.
Drivers get their run, tick off the pre-cool and pre-trip checks, take probe readings at pickup and drop, then capture the signature at the dock. It works without signal and syncs when the truck's back in range.
- Daily run with drops in order
- Pre-cool and pre-trip checklists
- Probe readings with photos
- Signatures and pallet counts
- Rejected and short items recorded
- Waiting time captured automatically
- Works offline in dead zones
- Defect reports for units and trailers
- Navigation through Google Maps
Customer portal
Customers pull their own logs. Your inbox goes quiet.
Each customer gets a login showing their deliveries, signed PODs and temperature reports. When their own auditor asks for proof they download it themselves instead of emailing you.
- Logins per customer and site
- Only their own loads visible
- PODs and temp reports per delivery
- Download reports as PDF or spreadsheet
- Monthly cold chain summaries
- Live ETAs for open deliveries
- Book new jobs online
- Invoices and statements in one place
Audit & fleet compliance
Audit week, without the box of paper.
Pre-trip checks, cleaning logs, unit servicing and corrective actions all land in one searchable place. Pick a date range or a customer and export exactly what the auditor asked for.
- Search by date, truck, customer or load
- HACCP-ready exports
- Trailer cleaning logs with photos
- Unit service schedules by hours
- Calibration records for probes and loggers
- Driver defect reports and fixes
- Gaps flagged before the audit does
- Customer audit packs in a few clicks
04How it changes
Before and after
A customer audit, wolloped.
Here's how answering a customer's audit request could change. Every depot runs differently, so we map yours first.
Before
- Customer emails asking for three months of temperature logs
- Dig through boxes of clipboard sheets in the depot office
- Log in to the reefer portal and export what you can find
- Scan pages and match them to dockets by hand
- Find gaps where nobody recorded a reading
- Send a messy pile of attachments and hope for the best
After
- Customer emails asking for three months of logs
- Pick the customer and the date range
- Every load comes up with its trace, checks and POD attached
- Excursions show the corrective action already logged
- Export one tidy audit pack
- Or point them to the portal and let them grab it themselves
05Services
Everything under one roof
Software, websites and systems for refrigerated transport operators.
Whether you're starting fresh or upgrading what you've got, it's one team from the first sketch to the support call.
Custom software for refrigerated transport operators
Built around how your refrigerated transport company actually runs: temperature log per load, fridge unit & logger connections and the admin in between, in one system you own.
Websites for refrigerated transport operators
Fast, hand-built websites that rank for the searches your customers make and turn visits into enquiries, bookings or orders.
Refrigerated transport company system upgrades
Running on spreadsheets, old software or a platform you've outgrown? We move your data across and upgrade in stages so the business never stops.
Apps and portals for refrigerated transport operators
Excursion alerts and driver app: customer and staff portals that work on any phone without an app store.
Integrations and automation
We connect Thermo King TracKing, Carrier Lynx Fleet and Teletrac Navman so information moves on its own and nobody retypes it.
Hosting, support and care
Managed hosting, updates, backups and security for your refrigerated transport company, looked after by the people who built it.
06Integrations
Connections
Plays nicely with what you already use.
We connect to the telematics, loggers and accounting you already rely on. Where something's doing its job we build around it.
- Thermo King TracKing
- Carrier Lynx Fleet
- Teletrac Navman
- MiX Telematics
- Webfleet
- Geotab
- EROAD
- Sensitech
- SafetyCulture
- Xero
- MYOB
- Google Maps
- Twilio SMS
- Microsoft 365
- Google Workspace
- Stripe
- Deputy
07How we work
The process
Some people dip their toe in. We turn up in a rebreather.
We get properly below the surface of your refrigerated transport company: the systems, the busy days and the jobs everyone hates. Then we fix the bits that matter most first.
- 01
Think
We spend time at the depot, in a cab and at the dispatch desk, then work out where the cold chain paperwork is falling over.
- 02
Archi-tech
We plan it before writing code: your units, loggers, zones, customers, checks, audit needs, hosting and cost.
- 03
Build
Real engineering, shown to you early and often. Usually temperature logs on every load first, so the next audit is already easier.
- 04
Look after
We host it, maintain it and keep improving it. When something breaks you call the people who built it.
08Questions
FAQ
Things refrigerated transport operators ask us.
Something else on your mind? Ring 0423 011 252 and ask the people who'd build it.
Can it import data from our fridge units?
Where your units or loggers export data, yes. Many reefer telematics and logger platforms can feed readings straight in. Where they can't, drivers record readings in the app and we flag any gaps.
What happens when a load goes out of range?
The driver and the office get an alert straight away. Whoever deals with it records what they did, so the corrective action sits next to the reading for the customer and the auditor.
Can customers see each other's loads?
No. Each customer only sees their own deliveries, PODs and reports. You decide what they can see and download.
Do we have to switch our telematics or accounting?
No. If Teletrac Navman, MiX, Geotab or your reefer portal is doing its job we build around it. Same with Xero or MYOB. If something's holding you back we'll show you what replacing it would involve first.
Will the driver app work out where there's no signal?
Yes. Drivers keep logging checks, readings and signatures offline. It all syncs once the truck is back in range.
Will it help with HACCP and customer audits?
That's a big part of it. Logs, pre-trip checks, cleaning records, servicing and corrective actions are all searchable and can be exported as an audit pack.
How much does a refrigerated transport system cost?
It depends on what you need, so we quote up front once we understand it. No surprise invoices, no lock-in and you own what we build.
How long does it take?
Smaller jobs like digital pre-trip checks or a customer portal can be quick. Bigger systems are planned in stages so you get the first win early instead of waiting for everything at once.
Who looks after it once it's built?
We do. We host it on our own managed servers and keep it updated and secure. When you need something you ring the people who built it.
We already have systems. Can you upgrade them instead of starting again?
Usually, yes. Most refrigerated transport operators we work with keep what's working and upgrade the rest in stages. We move your data across, connect the old and new while we switch and retire the old system only when the new one is proven.
Contact
Got a refrigerated transport company problem? Consider it wolloped.
Tell us what's slow, broken, manual or missing. You don't need a spec, just describe what's going on.