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Courier dispatch systems, driver apps & notifications

Couriers: dispatch the nearest driver, notify the customer. Live jobs from booking to drop-off.

Jobs dispatched by phone, drivers texting updates and customers chasing ETAs. We build dispatch and driver apps for courier businesses.

Looking for courier dispatch software?

Courier work is fast and constant. We build dispatch boards, driver apps and customer notifications that keep up.

Wollopit builds booking, dispatch, tracking and proof-of-delivery systems for couriers around how your runs actually work. We connect the tools you already use, replace the ones holding you back and look after the lot on our own servers, so the office, the drivers and the customers see the same thing.

01The problems

What we hear from couriers

Does your courier business have these problems? Here's how we'd fix them.

Most couriers we talk to are running dispatch on phone calls and whiteboards, then chasing paperwork to invoice.

  • The problemDispatch by phoneSlow.
    How we fix itDispatch board.
  • The problemDriver updates by textMessy.
    How we fix itDriver app.
  • The problemCustomer ETAsCalls.
    How we fix itAutomatic notifications.
  • The problemProof of deliveryPaper.
    How we fix itDigital POD.
  • The problemPricingQuoted by phone.
    How we fix itOnline quotes by distance.
  • The problemAccount customersInvoiced manually.
    How we fix itAccount billing.
02What we build

Solutions

What we build for couriers. Usually all talking to each other.

Pick the one that's hurting most or join the whole lot up. Everything is built around how your team works, not the other way round.

01

Dispatch board

Jobs assigned live.

02

Driver app

Jobs, navigation and POD.

03

Notifications

ETAs and delivery texts.

04

Digital POD

Signatures and photos.

05

Online quotes

By distance and size.

06

Account billing

Automatic.

03How it changes

Before and after

A Friday afternoon rush, wolloped.

Here's how a typical day could change. Every business is different, so we map yours first.

Before

  1. Phone jobs to drivers
  2. Texts for updates
  3. Customer chases ETA
  4. POD on paper

After

  1. Jobs pushed to app
  2. Status live
  3. Customer notified
  4. POD digital
04Services

Everything under one roof

Software, websites and systems for couriers.

Whether you're starting fresh or upgrading what you've got, it's one team from the first sketch to the support call.

Custom software for couriers

Built around how your courier business actually runs: dispatch board, driver app and the admin in between, in one system you own.

Websites for couriers

Fast, hand-built websites that rank for the searches your customers make and turn visits into enquiries, bookings or orders.

Courier business system upgrades

Running on spreadsheets, old software or a platform you've outgrown? We move your data across and upgrade in stages so the business never stops.

Apps and portals for couriers

Notifications and digital POD: customer and staff portals that work on any phone without an app store.

Integrations and automation

We connect Xero, MYOB and Google Maps so information moves on its own and nobody retypes it.

Hosting, support and care

Managed hosting, updates, backups and security for your courier business, looked after by the people who built it.

05Integrations

Connections

Plays nicely with what you already use.

We connect to the tools you rely on, work alongside the ones you're happy with or replace the ones holding you back.

  • Xero
  • MYOB
  • Google Maps
  • Australia Post
  • Sendle
  • StarShipIt
  • Twilio SMS
  • Microsoft 365
  • Stripe
  • Google Workspace
06How we work

The process

Some people dip their toe in. We turn up in a rebreather.

We get properly below the surface of your courier business: the systems, the busy days and the jobs everyone hates. Then we fix the bits that matter most first.

  1. 01

    Think

    We spend time with the people doing the work, see where the hours go and work out what's actually slowing you down.

  2. 02

    Archi-tech

    We plan it before writing code: your data, customers, payments, the tools you keep, hosting and cost.

  3. 03

    Build

    Real engineering, shown to you early and often. Usually the most painful bit first, so you get a win quickly.

  4. 04

    Look after

    We host it, maintain it and keep improving it. When something breaks you call the people who built it.

07Questions

FAQ

Things couriers ask us.

Something else on your mind? Ring 0423 011 252 and ask the people who'd build it.

Can customers book jobs online?

Yes. Customers can book, pay or charge to account and track.

How much does it cost?

It depends on what you need, so we quote up front once we understand your courier business. No surprise invoices, no lock-in and you own what we build.

Do drivers need special devices?

No. Driver tools run on the phones they already carry, with big buttons, photos and signatures that sync when there's signal.

Can customers track their job?

Yes. Customers can get a live tracking link, ETA texts and proof of delivery without ringing the office.

Who looks after it once it's built?

We do. We host it on our own managed servers and keep it updated and secure. When you need something you ring the people who built it.

We already have systems. Can you upgrade them instead of starting again?

Usually, yes. Most couriers we work with keep what's working and upgrade the rest in stages. We move your data across, connect the old and new while we switch and retire the old system only when the new one is proven.

Contact

Got a courier business problem? Consider it wolloped.

Tell us what's slow, broken, manual or missing. You don't need a spec, just describe what's going on.

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