Window selection
Customers choose.
Furniture delivery windows customers pick themselves
Furniture delivery: customers pick the window. No more 'between 7 and 5'.
Customers given all-day windows, deliveries missed and retailers chasing updates. We build delivery scheduling for furniture delivery companies.
Looking for furniture delivery scheduling software?
Big items need people home. We build systems where customers choose windows and get updates.
Wollopit builds booking, dispatch, tracking and proof-of-delivery systems for furniture delivery companies around how your runs actually work. We connect the tools you already use, replace the ones holding you back and look after the lot on our own servers, so the office, the drivers and the customers see the same thing.
01The problems
What we hear from furniture delivery companies
Does your furniture delivery business have these problems? Here's how we'd fix them.
Most furniture delivery companies we talk to are running dispatch on phone calls and whiteboards, then chasing paperwork to invoice.
- The problemAll-day windowsCustomers wait.How we fix itCustomer-chosen windows.
- The problemMissed deliveriesCostly.How we fix itReminders and confirmations.
- The problemRetailer updatesCalls.How we fix itRetailer portal.
- The problemTwo-person jobsPlanned by hand.How we fix itCrew scheduling.
- The problemAccess issuesStairs and lifts.How we fix itAccess details captured.
- The problemPODPaper.How we fix itDigital POD with photos.
02What we build
Solutions
What we build for furniture delivery companies. Usually all talking to each other.
Pick the one that's hurting most or join the whole lot up. Everything is built around how your team works, not the other way round.
Reminders
Fewer misses.
Retailer portal
Status for stores.
Crew scheduling
Two-person jobs.
Access details
Stairs and lifts.
Digital POD
Photos of placement.
03How it changes
Before and after
A sofa delivery, wolloped.
Here's how a typical day could change. Every business is different, so we map yours first.
Before
- 7 to 5 window
- Customer out
- Redelivery
- Retailer rings
After
- Customer picks 10-12
- Reminder sent
- Delivered
- Retailer sees POD
04Services
Everything under one roof
Software, websites and systems for furniture delivery companies.
Whether you're starting fresh or upgrading what you've got, it's one team from the first sketch to the support call.
Custom software for furniture delivery companies
Built around how your furniture delivery business actually runs: window selection, reminders and the admin in between, in one system you own.
Websites for furniture delivery companies
Fast, hand-built websites that rank for the searches your customers make and turn visits into enquiries, bookings or orders.
Furniture delivery business system upgrades
Running on spreadsheets, old software or a platform you've outgrown? We move your data across and upgrade in stages so the business never stops.
Apps and portals for furniture delivery companies
Retailer portal and crew scheduling: customer and staff portals that work on any phone without an app store.
Integrations and automation
We connect Xero, MYOB and Google Maps so information moves on its own and nobody retypes it.
Hosting, support and care
Managed hosting, updates, backups and security for your furniture delivery business, looked after by the people who built it.
05Integrations
Connections
Plays nicely with what you already use.
We connect to the tools you rely on, work alongside the ones you're happy with or replace the ones holding you back.
- Xero
- MYOB
- Google Maps
- Australia Post
- Sendle
- StarShipIt
- Twilio SMS
- Microsoft 365
- Stripe
- Google Workspace
06How we work
The process
Some people dip their toe in. We turn up in a rebreather.
We get properly below the surface of your furniture delivery business: the systems, the busy days and the jobs everyone hates. Then we fix the bits that matter most first.
- 01
Think
We spend time with the people doing the work, see where the hours go and work out what's actually slowing you down.
- 02
Archi-tech
We plan it before writing code: your data, customers, payments, the tools you keep, hosting and cost.
- 03
Build
Real engineering, shown to you early and often. Usually the most painful bit first, so you get a win quickly.
- 04
Look after
We host it, maintain it and keep improving it. When something breaks you call the people who built it.
07Questions
FAQ
Things furniture delivery companies ask us.
Something else on your mind? Ring 0423 011 252 and ask the people who'd build it.
Can retailers book deliveries for their customers?
Yes. Retailers book jobs and customers get a link to pick their window.
How much does it cost?
It depends on what you need, so we quote up front once we understand your furniture delivery business. No surprise invoices, no lock-in and you own what we build.
Do drivers need special devices?
No. Driver tools run on the phones they already carry, with big buttons, photos and signatures that sync when there's signal.
Can customers track their job?
Yes. Customers can get a live tracking link, ETA texts and proof of delivery without ringing the office.
Who looks after it once it's built?
We do. We host it on our own managed servers and keep it updated and secure. When you need something you ring the people who built it.
We already have systems. Can you upgrade them instead of starting again?
Usually, yes. Most furniture delivery companies we work with keep what's working and upgrade the rest in stages. We move your data across, connect the old and new while we switch and retire the old system only when the new one is proven.
Contact
Got a furniture delivery business problem? Consider it wolloped.
Tell us what's slow, broken, manual or missing. You don't need a spec, just describe what's going on.