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Interstate removalist software: quotes, backloads & tracking

Interstate removalists: quote the move, fill the backload. Fuller trucks, fewer phone calls.

Quotes get guessed over the phone, trucks come home half empty and customers ring every day asking where their couch is. We build inventory quoting, backload planning, tracking and storage systems for interstate removalists that all talk to each other. Then we host them and look after them.

Looking for interstate removals software that quotes properly and fills trucks both ways?

Interstate moves are priced on volume and distance, yet most quotes still start with a phone call and a guess. 'Three-bedroom house' turns out to include a shed, a piano and a garage full of boxes. Then the truck runs Brisbane to Perth full and comes back carrying eight cubes of air. Meanwhile the office spends half the day answering 'where's my furniture?' calls.

Wollopit builds custom software for interstate removalists around how your business actually runs. Customers list their rooms online and the quote works out the cubes. Spare space on return legs shows up on a backload board you can sell. Crews sign off inventories on their phones and customers get updates without ringing. We connect the tools you already use and look after the lot on our own servers.

01The problems

What we hear from interstate removalists

Does your interstate removals business have these problems? Here's how we'd fix them.

Most interstate removalists we talk to run great crews and solid trucks. The quoting, load planning and customer updates are what eat the margin.

  • The problemQuotes guessed over the phoneThe customer says 'a few boxes and a lounge' and you find out on pickup day it's closer to 40 cubes.
    How we fix itRoom-by-room online inventories with photos that calculate cubic metres, then price by volume, distance and access.
  • The problemTrucks home half emptyThe outbound leg pays for itself. The return leg burns fuel hauling air across the Nullarbor.
    How we fix itA backload board showing spare cubes on every return leg, with flexible-date pricing to fill them.
  • The problemShared loads planned in someone's headThree customers on one truck with different pickup days and the load plan lives on the dispatcher's whiteboard.
    How we fix itA load planner that fits jobs by volume and route, with a loading sequence so the last drop goes on last.
  • The problem"Where's my furniture?"Customers ring every day of the linehaul and the office stops everything to check with the driver.
    How we fix itMove tracking with SMS and email updates at pickup, depot, on the road and out for delivery.
  • The problemInventory disputesA box goes missing somewhere between Melbourne and Adelaide and it's your word against theirs.
    How we fix itNumbered inventory lists signed on the crew's phone at pickup and delivery, with condition photos on every item.
  • The problemAccess surprisesThird-floor walk-up, no truck parking and a 40 metre carry that nobody mentioned until the crew arrived.
    How we fix itAccess questions built into the quote: stairs, lifts, parking and long carries priced in up front.
  • The problemDeposits chased by phoneBookings get held on a promise and balances get chased while the truck's already loaded.
    How we fix itOnline deposits when the quote is accepted and balance due before delivery, flowing straight into Xero or MYOB.
  • The problemStorage is a separate messGoods in storage between houses tracked on a spreadsheet with billing done whenever someone remembers.
    How we fix itStorage added to the move quote, with container locations, monthly billing and release once the account is paid.
  • The problemHandovers to the other endYour driver hands off to a local crew or agent in Perth and the job notes don't follow.
    How we fix itA crew and agent app with job sheets, access notes and inventories shared with whoever does the delivery.
  • The problemQuotes nobody follows upDozens of quotes go out each week and the ones that went quiet just disappear.
    How we fix itAutomatic quote follow-ups, a pipeline of live leads and booking rates by enquiry source.
02What we build

Solutions

What we build for interstate removalists. Usually all talking to each other.

Pick the one that's hurting most or join the whole lot up. Everything is built around how your team works, not the other way round.

01

Online inventory quotes

Customers add items room by room with photos. The system totals the cubes and builds the quote.

02

Volume and distance pricing

Your rates by cube, route and season, with access, packing and insurance add-ons priced automatically.

03

Backload board

Spare space on every return leg, sold at flexible-date prices on your website and to the office.

04

Load planner

Fit shared loads by volume and route, with pickup and drop sequences that make sense on the truck.

05

Move tracking

Status updates by SMS and email at each stage, plus a tracking page customers can check themselves.

06

Crew app

Job sheets, access notes, inventories and photos on the crew's phones, working offline on the highway.

07

Signed inventory lists

Numbered items, condition notes and customer signatures at pickup and delivery.

08

Deposits & payments

Deposits on acceptance, balances before delivery and receipts reconciled in Xero or MYOB.

09

Storage management

Containers, locations, monthly billing and release requests tied to the original move.

10

Quote follow-ups & CRM

Every enquiry tracked from quote to booking, with automatic follow-ups for the ones that went quiet.

11

Agent & subcontractor portal

Partner removalists at the other end see their jobs, inventories and delivery windows.

12

Packing materials orders

Cartons, tape and wardrobe boxes added to the quote and delivered before moving day.

13

A website that books moves

Fast on mobile, built to rank for routes like 'Brisbane to Sydney removalists' with the quote form front and centre.

03The systems

The big ones

Your whole removals business, on one system.

These are the systems interstate removalists ask us about most. Each works on its own and they get properly clever when they're joined up.

Inventory quoting

Quote the house they actually have.

Customers walk through their home room by room and add what's moving. The system adds up the cubes, applies your route rates and access charges, then sends a proper quote while they're still keen.

  • Room-by-room item lists
  • Common items with preset cubes
  • Photo uploads for odd items
  • Volume and distance pricing
  • Stairs, lifts and long carry charges
  • Packing and unpacking add-ons
  • Transit cover options
  • Accept and pay a deposit online
  • Video survey booking for big homes
  • Quote follow-ups that send themselves

Backload & load planning

Sell the space you're already driving.

Every truck's spare cubes show up on a backload board by route and date. Flexible customers get a cheaper price and you get a full truck home. The load planner fits shared jobs together so nothing gets buried.

  • Spare cubes per truck and leg
  • Backload pricing by route
  • Flexible-date discounts
  • Shared load fitting by volume
  • Pickup and drop sequencing
  • Route view on Google Maps
  • Linehaul schedule for every truck
  • Bookable backloads on your website
  • Load sheets for the driver
  • Margin per trip

Move tracking

Customers know where their stuff is. The phone stays quiet.

Each move gets a status that updates as the crew works. Customers get SMS and email at the moments that matter and can check a tracking page any time instead of ringing the office.

  • Status by stage: packed, loaded, on the road
  • Automatic SMS and email updates
  • Customer tracking page
  • Estimated delivery windows
  • Delay alerts sent early
  • GPS from Teletrac Navman or Webfleet
  • Depot and transfer stages
  • Delivery day reminders
  • Feedback request after delivery
  • Office view of every move in transit

Crew app & inventories

Every box numbered. Every scratch photographed.

Crews get job sheets, access notes and inventories on their phones. Items are numbered and photographed at pickup, then checked off and signed at delivery, so disputes get settled with evidence instead of arguments.

  • Job sheets with access notes
  • Numbered inventory lists
  • Condition photos per item
  • Customer signatures on the phone
  • Works offline out on the highway
  • Missing or damaged item flags
  • Shared with agents at the other end
  • Start and finish times logged
  • Vehicle prestart checks
  • Claims linked to the inventory

Storage & payments

Deposits paid, storage billed, no chasing.

Deposits come in when the quote is accepted and balances before delivery. Goods going into storage between houses get a location, a monthly bill and a release request that waits on payment.

  • Deposits on quote acceptance
  • Balance due before delivery
  • Card payments through Stripe
  • Invoices into Xero or MYOB
  • Storage added to the move
  • Container and bay locations
  • Monthly storage billing
  • Release on paid account
  • Overdue reminders by SMS
  • Revenue by route and month
04How it changes

Before and after

A Brisbane to Perth move, wolloped.

Here's how one long-haul move could change. Every removalist runs things differently, so we map yours first.

Before

  1. Customer rings and describes 'a normal three-bedder'
  2. Quote guessed on the phone and emailed later
  3. Crew finds a full shed and a piano on the day
  4. Truck heads home from Perth half empty
  5. Customer rings the office every day for an update
  6. A missing box turns into a he-said she-said

After

  1. Customer lists every room online with photos
  2. Quote with cubes and access charges sent in minutes
  3. Deposit paid and the crew sees the full inventory
  4. Return leg spare space sold on the backload board
  5. Updates by SMS at every stage of the trip
  6. Numbered inventory signed at pickup and delivery
05Services

Everything under one roof

Software, websites and systems for interstate removalists.

Whether you're starting fresh or upgrading what you've got, it's one team from the first sketch to the support call.

Custom software for interstate removalists

Built around how your interstate removals business actually runs: online inventory quotes, volume and distance pricing and the admin in between, in one system you own.

Websites for interstate removalists

Fast, hand-built websites that rank for the searches your customers make and turn visits into enquiries, bookings or orders.

Interstate removals business system upgrades

Running on spreadsheets, old software or a platform you've outgrown? We move your data across and upgrade in stages so the business never stops.

Apps and portals for interstate removalists

Backload board and load planner: customer and staff portals that work on any phone without an app store.

Integrations and automation

We connect Xero, MYOB and QuickBooks so information moves on its own and nobody retypes it.

Hosting, support and care

Managed hosting, updates, backups and security for your interstate removals business, looked after by the people who built it.

06Integrations

Connections

Plays nicely with what you already use.

We connect to the tools you rely on, work alongside platforms you're happy with or replace the ones holding you back.

  • Xero
  • MYOB
  • QuickBooks
  • Stripe
  • Square
  • Google Maps
  • Twilio SMS
  • Microsoft 365
  • Google Workspace
  • Teletrac Navman
  • Webfleet
  • Deputy
  • HubSpot
  • Mailchimp
  • DocuSign
  • Google Business Profile
  • Australia Post
  • Sendle
07How we work

The process

Some people dip their toe in. We turn up in a rebreather.

We get properly below the surface of your interstate removals business: the systems, the busy days and the jobs everyone hates. Then we fix the bits that matter most first.

  1. 01

    Think

    We sit with your office and talk to your drivers, then work out where quotes, loads and phone calls are costing you.

  2. 02

    Archi-tech

    We plan it before writing code: your routes, rates, trucks, inventories, storage, agents, hosting and cost.

  3. 03

    Build

    Real engineering shown to you early and often. Usually quoting or backloads first, so you see a win within weeks.

  4. 04

    Look after

    We host it, maintain it and keep improving it. When something breaks you call the people who built it.

08Questions

FAQ

Things interstate removalists ask us.

Something else on your mind? Ring 0423 011 252 and ask the people who'd build it.

Can customers choose shared loads for a lower price?

Yes. Flexible dates and shared loads can be offered at different prices, so customers pick what suits their budget and you fill the truck.

Can customers build their own inventory online?

Yes. They add items room by room with photos and the system works out the cubes. Your team can review and adjust it before the quote goes out.

Can it show us where our trucks are?

Yes. We can pull GPS from Teletrac Navman, Webfleet and most fleet trackers so the office and customers see progress without ringing the driver.

Can our agents at the other end use it?

Yes. Partner removalists get their own login to see delivery jobs, inventories and access notes without seeing the rest of your business.

We already have removals software. Do we have to switch?

No. If something is doing its job we build around it and connect the rest. If it's holding you back we'll show you what replacing it involves before anything changes.

How much does an interstate removals system cost?

It depends on what you need, so we quote up front once we understand it. No surprise invoices, no lock-in and you own what we build.

How long does it take?

Smaller pieces like online inventory quotes or move tracking can be quick. Bigger systems are built in stages so you get the first win early instead of waiting for everything at once.

Who looks after it once it's built?

We do. We host it on our own managed servers and keep it updated and secure. When you need something you ring the people who built it.

We already have systems. Can you upgrade them instead of starting again?

Usually, yes. Most interstate removalists we work with keep what's working and upgrade the rest in stages. We move your data across, connect the old and new while we switch and retire the old system only when the new one is proven.

Contact

Got an interstate removals business problem? Consider it wolloped.

Tell us what's slow, broken, manual or missing. You don't need a spec, just describe what's going on.

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