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Pallet freight software: instant quotes, booking & POD

Pallet delivery: instant quotes, booked and tracked. Weight and postcode in, price out.

Quotes come in by email and go out tomorrow. Bookings get taken over the phone and retyped into a con note. Someone forgets the tailgate and the PODs are in a pile on the passenger seat. We build instant quoting, online booking, dispatch, tracking and billing systems for pallet freight businesses, then we host them and look after them.

Tell us what's slowing you down →Try the live demo →Or call0423 011 252

Looking for pallet freight software that quotes, books and tracks without the phone ringing?

Pallet freight looks simple from the outside: pick it up, drop it off. Inside it's a rate card with a hundred lanes, a fuel levy that moves every month, pallet spaces versus dead weight, tailgates, residential surcharges, CHEP dockets and a customer who swears it was 400kg. Most pallet businesses run all of that through email, a spreadsheet, a phone and a whiteboard in the depot.

Wollopit builds custom pallet freight software around how your depot actually runs. Customers get an instant price from your own rates and book online with the delivery requirements captured up front. Dispatch builds run sheets from real bookings. Drivers capture PODs on their phones, customers get tracking links and account customers get one clean invoice at month end in Xero or MYOB. We connect the tools you already like, replace the ones holding you back and host the lot on our own servers.

01The problems

What we hear from pallet delivery companies

Does your pallet freight business have these problems? Here's how we'd fix them.

Most pallet freight operators we talk to are great at moving freight and buried in the admin around it. Every quote, booking and POD goes through somebody's inbox.

  • The problemQuotes by email take half a dayA customer emails pallet sizes and a suburb, someone digs out the rate card and replies after lunch. By then they've booked with someone else.
    How we fix itAn instant quote form on your website and portal that prices weight, pallet spaces and postcode off your own lane rates in seconds.
  • The problemThe rate card lives in three spreadsheetsDifferent versions on different laptops, the fuel levy updated in one and not the others and nobody sure which one's right.
    How we fix itOne rate engine with postcode zones, lanes, minimums and surcharges. Change the fuel levy once and every quote and invoice follows.
  • The problemBookings by phone get retypedDetails scribbled on a pad, keyed into the system later and the pickup address is wrong on the con note.
    How we fix itCustomers book online from their quote. Con notes and pallet labels print themselves and nothing gets typed twice.
  • The problemTailgates and access get missedThe truck turns up to a residential street with no forklift on site and a pallet that can't come off the deck.
    How we fix itTailgate, hand unload, residential, no forklift and booking-in times captured at booking, priced in and flagged on the run sheet.
  • The problemThe 400kg pallet weighs 900Customers guess weights and dimensions. You find out at the depot and the difference never gets billed.
    How we fix itActual weights and dims captured at the depot, variances flagged against the booking and the adjustment added to the invoice automatically.
  • The problemRun sheets built at 5am by handDispatch shuffles bookings on a whiteboard, rings drivers and hopes the semi fits the pickup.
    How we fix itA dispatch board that groups jobs by area and vehicle, checks pallet spaces and weight and sends run sheets straight to drivers' phones.
  • The problemWhere's my pallet?The phone rings all day with customers and receivers asking when it's turning up.
    How we fix itTracking links and SMS updates when it's picked up, on board and nearly there, so the phone goes quiet.
  • The problemPODs chased for a weekPaper con notes ride around in the cab, get scanned on Friday and half are smudged or missing.
    How we fix itDrivers capture signature, name and photos on their phone. The POD lands in the customer's inbox before the truck leaves the street.
  • The problemFutile pickups and redeliveries go unbilledNobody's home, the freight isn't ready or the site's closed. The driver loses an hour and you never charge for it.
    How we fix itDrivers mark a futile with a photo and time stamp. The charge is added to the job and the customer is told why.
  • The problemCHEP and Loscam dockets go walkaboutPallet transfers are never recorded properly and the hire bill keeps growing for pallets you don't have.
    How we fix itA pallet exchange register for every job with dockets, customer balances and reports ready for your CHEP and Loscam reconciliations.
  • The problemInterstate freight handed off by emailLinehaul partners and agents get bookings by email and you lose sight of the freight once it leaves your depot.
    How we fix itPartner handoffs from the same system with their con note and tracking pulled back in, so customers see one journey.
  • The problemMonth-end invoicing takes daysJobs, surcharges, futiles and weight adjustments pulled together by hand for every account customer.
    How we fix itAccount billing that builds itself from completed jobs, with credit limits, statements and invoices pushed into Xero or MYOB.
02What we build

Solutions

What we build for pallet delivery companies. Usually all talking to each other.

Pick the one that's hurting most or join the whole lot up. Everything is built around how your team works, not the other way round.

01

Instant quote calculator

Weight, dimensions, pallet spaces and postcodes in, your price out. On your website, in the portal or for staff on the phone.

02

Rate card & zone engine

Lanes, postcode zones, minimum charges, cubic conversion, fuel levy and customer-specific rates in one place.

03

Customer booking portal

Account customers book from a quote, save regular addresses, upload bulk bookings and see every job in one spot.

04

Con notes & pallet labels

Consignment notes and barcoded labels generated at booking and printed by the customer or at the depot.

05

Delivery requirements

Tailgate, hand unload, residential, booking-in times and site notes captured, priced and carried through to the driver.

06

Depot weights & dims check

Capture actual weight and size at the depot, flag variances and rebill without arguments.

07

Dispatch board & run sheets

Jobs grouped by area and vehicle, pallet space and weight limits checked and run sheets sent to drivers.

08

Driver app

Run sheets, navigation, scan on and off, futile and damage photos on any phone. Works when the signal drops out.

09

Tracking links & SMS

Pickup, in transit and nearly there updates for senders and receivers, with an ETA window.

10

Digital POD

Signature, name, photos and time stamp, emailed straight to the customer and stored against the job.

11

Pallet exchange register

CHEP, Loscam and plain pallet transfers recorded per job, with dockets and customer balances.

12

Partner & linehaul handoffs

Hand interstate freight to partner carriers with their tracking pulled back into your system.

13

Account billing

Jobs, surcharges and adjustments rolled into invoices and statements, synced with Xero or MYOB.

14

A website that quotes

Hand-built, quick on mobile, with instant quotes front and centre and built to rank for 'pallet freight' in your area.

03The systems

The big ones

Your whole pallet run, on one system.

These are the systems pallet freight operators ask us about most. Each one works on its own and they get properly clever when they're joined up.

Instant quotes

A price in seconds, off your own rates.

Customers punch in pallets, weight, dimensions and postcodes and get your price straight away. It uses your lanes, zones, minimums and surcharges, so the quote on the website is the same number that ends up on the invoice.

  • Quotes by weight, size and postcode
  • Pallet spaces or cubic weight, whichever is higher
  • Your lane and zone rates
  • Customer-specific rate cards
  • Fuel levy updated once
  • Tailgate and residential surcharges
  • Out-of-area and remote postcode rules
  • Quote to booking in one click
  • Staff quote screen for phone enquiries
  • Saved quotes and follow-ups

Online booking

Bookings that arrive complete.

Account and casual customers book online from their quote with everything you need already filled in. Delivery requirements are captured up front, con notes and labels print themselves and the job lands on the dispatch board ready to go.

  • Book straight from a quote
  • Saved pickup and delivery addresses
  • Bulk bookings by spreadsheet upload
  • Tailgate, hand unload and access notes
  • Booking-in times and site contacts
  • Dangerous goods declarations
  • Con notes and barcoded labels
  • Card payments for casual customers
  • Account customer logins
  • Booking confirmations by email

Dispatch & drivers

Run sheets built from real bookings.

Dispatch sees every job on one board, grouped by area and vehicle, with pallet spaces and weight added up as you go. Run sheets go to drivers' phones and the board updates as they scan on, deliver or mark a futile.

  • Dispatch board by area and vehicle
  • Pallet space and weight limits checked
  • Tailgate jobs matched to tailgate trucks
  • Drag and drop job allocation
  • Run sheets on drivers' phones
  • Google Maps navigation
  • Scan on and scan off
  • Futile and damage photos
  • Works offline in patchy areas
  • Live driver progress

Tracking & POD

The phone stops asking where it is.

Senders and receivers get tracking links and SMS updates from pickup to delivery. Drivers capture the POD on their phone and it's in the customer's inbox before the truck has pulled out.

  • Tracking links for sender and receiver
  • SMS when it's picked up and nearly there
  • ETA windows
  • Signature and receiver name
  • Photos of freight on delivery
  • Time and location stamp
  • POD emailed automatically
  • PODs searchable by con note
  • Damage and shortage notes
  • Customer portal job history

Billing & pallet accounts

Month end in an afternoon.

Every completed job carries its own charges, surcharges, futiles and weight adjustments, so invoices build themselves. Pallet exchanges are logged on every job and your CHEP and Loscam balances finally make sense.

  • Invoices built from completed jobs
  • Weight variance rebilling
  • Futile and redelivery charges
  • Credit limits and account holds
  • Statements and overdue reminders
  • Sync with Xero or MYOB
  • Card payments by Stripe
  • CHEP and Loscam transfer register
  • Pallet balances per customer
  • Revenue by lane and customer
04How it changes

Before and after

A pallet booking, wolloped.

Here's how a single pallet job could change. Every depot runs differently, so we map yours first.

Before

  1. Customer emails for a quote and waits till after lunch
  2. Rings back to book and the details get scribbled down
  3. Booking retyped into a con note with the tailgate forgotten
  4. Truck turns up with no way to get the pallet off
  5. Customer rings twice asking where it is
  6. POD found in the cab on Friday and invoiced at month end

After

  1. Instant quote on your website in seconds
  2. Booked online straight from the quote
  3. Tailgate captured, priced and flagged on the run sheet
  4. Right truck allocated on the dispatch board
  5. Tracking link and SMS keep the customer in the loop
  6. Digital POD emailed and the job is ready to bill
05Services

Everything under one roof

Software, websites and systems for pallet delivery companies.

Whether you're starting fresh or upgrading what you've got, it's one team from the first sketch to the support call.

Custom software for pallet delivery companies

Built around how your pallet freight business actually runs: instant quote calculator, rate card & zone engine and the admin in between, in one system you own.

Websites for pallet delivery companies

Fast, hand-built websites that rank for the searches your customers make and turn visits into enquiries, bookings or orders.

Pallet freight business system upgrades

Running on spreadsheets, old software or a platform you've outgrown? We move your data across and upgrade in stages so the business never stops.

Apps and portals for pallet delivery companies

Customer booking portal and con notes & pallet labels: customer and staff portals that work on any phone without an app store.

Integrations and automation

We connect Xero, MYOB and Machship so information moves on its own and nobody retypes it.

Hosting, support and care

Managed hosting, updates, backups and security for your pallet freight business, looked after by the people who built it.

06Integrations

Connections

Plays nicely with what you already use.

We connect to the tools you rely on, work alongside freight platforms you're happy with or replace the ones holding you back.

  • Xero
  • MYOB
  • Machship
  • Transvirtual
  • CartonCloud
  • StarShipIt
  • Shopify
  • WooCommerce
  • CHEP
  • Loscam
  • Teletrac Navman
  • Google Maps
  • Twilio SMS
  • Stripe
  • Microsoft 365
  • Google Workspace
07How we work

The process

Some people dip their toe in. We turn up in a rebreather.

We get properly below the surface of your pallet freight business: the systems, the busy days and the jobs everyone hates. Then we fix the bits that matter most first.

  1. 01

    Think

    We spend time in the depot, on the dispatch desk and in a truck, then work out where quotes, bookings and PODs are getting stuck.

  2. 02

    Archi-tech

    We plan it before writing code: your rate card, zones, booking flow, run sheets, driver app, billing, hosting and cost.

  3. 03

    Build

    Real engineering, shown to you early and often. Usually instant quotes or digital POD first, so you get a win quickly.

  4. 04

    Look after

    We host it, maintain it and keep improving it. When something breaks you call the people who built it.

08Questions

FAQ

Things pallet delivery companies ask us.

Something else on your mind? Ring 0423 011 252 and ask the people who'd build it.

Can it use our lane rates?

Yes. Quotes use your own rates by lane, postcode zone, weight, pallet spaces and service. Customer-specific rate cards work too.

Does it handle cubic weight and pallet spaces?

Yes. It works out dead weight, cubic weight and pallet spaces and charges whichever your rules say, with minimum charges and surcharges on top.

Can customers tell us about tailgates and access when they book?

Yes. Tailgate, hand unload, residential, no forklift and booking-in times are captured at booking, priced in and shown to dispatch and the driver.

We already use Machship or Transvirtual. Do we have to switch?

No. If a platform is doing its job we build around it, adding the quoting, portal, website or billing pieces on top. If it's holding you back we'll show you what replacing it would involve before anything changes.

Will it work with Xero or MYOB?

Yes. Invoices, payments and customer accounts sync with Xero or MYOB so nobody retypes month end.

Do drivers need special devices?

No. The driver app runs on the phones they already carry and keeps working when the signal drops out, syncing once they're back in range.

How much does a pallet freight system cost?

It depends on what you need, so we quote up front once we understand it. No surprise invoices, no lock-in and you own what we build.

How long does it take?

Smaller jobs like an instant quote calculator or digital POD can be quick. Bigger systems are planned in stages so you get the first win early instead of waiting for everything at once.

Who looks after it once it's built?

We do. We host it on our own managed servers and keep it updated and secure. When you need something you ring the people who built it.

We already have systems. Can you upgrade them instead of starting again?

Usually, yes. Most pallet delivery companies we work with keep what's working and upgrade the rest in stages. We move your data across, connect the old and new while we switch and retire the old system only when the new one is proven.

Contact

Got a pallet freight business problem? Consider it wolloped.

Tell us what's slow, broken, manual or missing. You don't need a spec, just describe what's going on.

Call0423 011 252 Emailprojects@wollopit.com.au
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