Online stay bookings
Owners pick dates, cats and suite type with live availability and peak period rules.
Cattery booking software: stays, vaccinations & updates
Catteries: stays booked, cats content. Vaccinations checked, owners calm.
Christmas gets booked out over the phone, the F3 certificate is missing at drop-off, care notes live on a soggy card and owners ring from Bali to ask if Mittens is eating. We build booking, care and update systems for catteries that all talk to each other. Then we host them and look after them.
Looking for cattery booking software that handles vaccinations, care notes and nervous owners?
A cattery is part hotel, part nurse's station and part counselling service for owners who feel guilty leaving their cat. Bookings come in by phone and Facebook, vaccination certificates turn up crumpled or not at all and every cat has its own diet, meds and opinions. Most catteries hold it together with a diary, a whiteboard and a lot of memory.
Wollopit builds custom cattery software around how your cattery actually runs. Owners book online and upload their certificates before they arrive. Every cat gets a care profile your staff can see on a phone. Medication rounds get ticked off and owners get photo updates without you spending your afternoon on the phone. We connect the tools you already like and look after the lot on our own servers.
01The problems
What we hear from catteries
Does your cattery have these problems? Here's how we'd fix them.
Most catteries we talk to are brilliant with cats and buried in phone calls, paperwork and school holiday chaos. It works fine until Christmas.
- The problemHoliday bookings by phoneChristmas and Easter get booked out over phone calls and voicemails while you're writing names in a diary with a cat on your shoulder.How we fix itOnline stay bookings showing live suite availability, with a waitlist that fills itself when you're full.
- The problemVaccination certificates missing at drop-offThe F3 ran out last month and the owner is at the counter with a carrier and a flight to catch.How we fix itOwners upload the certificate when they book. Expiry dates are checked against the stay and reminders go out weeks ahead.
- The problemCare notes on paperDiet, fussy eaters and 'doesn't like being picked up' written on a card that gets wet, lost or ignored.How we fix itA care profile for every cat with food, medication, quirks and vet details on every staff phone.
- The problemMedication rounds go fuzzyInsulin twice a day for the cat in suite 6 and thyroid tablets for the old fella in suite 2. Who gave what and when?How we fix itA medication schedule with tick-offs showing who gave each dose and when, plus an alert if one is running late.
- The problemOwners ring to check inDay two of their holiday they ring to ask if she's eating. Day four they ring again.How we fix itPhoto updates sent from the staff phone with a quick eating and litter note. Owners can check in any time without calling.
- The problemThe cat that quietly stopped eatingOn a busy day a cat that hasn't touched its food for two days is easy to miss.How we fix itDaily eating, drinking and litter checks on a phone, with flags when something's off so you call the owner or the vet early.
- The problemSuite allocation on a whiteboardSiblings who must share, a senior who needs a quiet corner and a stay that got extended, all juggled with a marker.How we fix itA suite planner by date with shared suites for family cats and drag to move when plans change.
- The problemPeak cancellationsSchool holidays booked solid, then two families cancel the week before and the suites sit empty.How we fix itDeposits for peak periods, a clear cancellation policy at checkout and waitlist offers sent the moment a suite frees up.
- The problemSame forms every yearThe same cat comes every Christmas and the owner fills out the same paperwork every time.How we fix itOwner accounts with saved cats and certificates, so rebooking takes a minute. Reminders nudge regulars to book before peak.
- The problemInvoices on a calculatorExtra nights, medication fees and grooming add-ons worked out by hand then retyped into Xero.How we fix itInvoices built from the stay with add-ons included, paid online and synced to Xero or MYOB.
02What we build
Solutions
What we build for catteries. Usually all talking to each other.
Pick the one that's hurting most or join the whole lot up. Everything is built around how your team works, not the other way round.
Vaccination uploads & checks
Certificates uploaded at booking, expiry checked against the stay and reminders before it lapses.
Cat care profiles
Diet, feeding times, medication, quirks, vet details and emergency contacts for every cat.
Medication rounds
Dose schedules on staff phones with tick-offs, late alerts and a record of who gave what.
Daily care checklists
Eating, drinking, litter and behaviour logged per cat each day, with flags for anything odd.
Photo updates for owners
Snap a photo, add a note and it goes straight to the owner by SMS or email.
Suite planner
Every suite by date, shared suites for siblings, quiet suites for seniors and easy moves.
Deposits & peak pricing
Deposits for school holidays and Christmas, peak night rates and cancellation rules.
Waitlist
When you're full owners join a waitlist and get offered a suite the moment one opens.
Owner accounts & rebooking
Saved cats, certificates and past stays so regulars rebook in a minute.
Drop-off & pickup slots
Bookable arrival and collection times so the counter isn't a queue of carriers.
Invoices & payments
Stays and add-ons invoiced automatically, paid online and synced to Xero or MYOB.
A website that purrs
Hand-built, quick on mobile, with suite photos, prices and online booking. Built to rank for 'cattery near me'.
03The systems
The big ones
Your whole cattery, on one system.
These are the systems catteries ask us about most. Each one works on its own and they get properly clever when they're joined up.
Stay bookings & suites
School holidays booked without the phone ringing off the hook.
Owners see what's free and book their stay online, any time of night. Your suite planner fills itself in, peak deposits are taken at checkout and cancellations go straight to the waitlist.
- Online bookings with live availability
- Suite types: standard, deluxe, family
- Shared suites for cats from one home
- Peak period rates and minimum stays
- Deposits at booking
- Waitlist with automatic offers
- Drop-off and pickup time slots
- Drag to move or extend a stay
- Owner accounts with saved cats
Vaccinations
No more certificate drama at the counter.
Owners upload the F3 certificate when they book and the system checks the expiry against every night of the stay. If it's going to lapse they hear about it weeks ahead, not at drop-off.
- Certificate upload at booking
- Expiry checked against stay dates
- Reminders before it lapses
- Flags on bookings missing proof
- Vet details saved per cat
- Certificates kept for next time
- Staff sign-off on arrival
- Flea and worming dates recorded
Care & medication
Every cat's quirks, on every staff phone.
Each cat gets a care profile with food, medication and the little things that matter. Medication rounds and daily checks are ticked off on a phone, so nothing relies on memory or a soggy card.
- Diet and feeding times
- Medication schedules with tick-offs
- Late dose alerts
- Who gave what and when
- Eating, drinking and litter checks
- Flags when a cat goes off its food
- Behaviour notes and handling tips
- Vet and emergency contacts
- Daily room cleaning checklists
Owner updates
Owners reassured. Phone stays quiet.
Snap a photo of a cat curled up in its hammock and it goes to the owner with a quick note on how they're settling. Owners get peace of mind and you get your afternoons back.
- Photo updates from the staff phone
- Short eating and settling notes
- Sent by SMS or email
- Owner portal with stay history
- Pickup reminders the day before
- Messages in one shared inbox
- Review requests after pickup
- Rebooking nudges before peak
04How it changes
Before and after
A Christmas drop-off, wolloped.
Here's how a peak season drop-off could change. Every cattery is different, so we map yours first.
Before
- Booking taken over the phone and written in the diary
- Owner arrives without a current F3 certificate
- Care notes scribbled on a card at the counter
- Suite juggled on the whiteboard to fit the siblings
- Owner rings twice that week to check on her
- Invoice worked out on a calculator at pickup
After
- Booked online with a deposit back in October
- Certificate uploaded and checked before arrival
- Care profile already on every staff phone
- Shared suite allocated when they booked
- Photo update lands while they're at the beach
- Invoice paid online and synced to Xero
05Services
Everything under one roof
Software, websites and systems for catteries.
Whether you're starting fresh or upgrading what you've got, it's one team from the first sketch to the support call.
Custom software for catteries
Built around how your cattery actually runs: online stay bookings, vaccination uploads & checks and the admin in between, in one system you own.
Websites for catteries
Fast, hand-built websites that rank for the searches your customers make and turn visits into enquiries, bookings or orders.
Cattery system upgrades
Running on spreadsheets, old software or a platform you've outgrown? We move your data across and upgrade in stages so the business never stops.
Apps and portals for catteries
Cat care profiles and medication rounds: customer and staff portals that work on any phone without an app store.
Integrations and automation
We connect Stripe, Square and Xero so information moves on its own and nobody retypes it.
Hosting, support and care
Managed hosting, updates, backups and security for your cattery, looked after by the people who built it.
06Integrations
Connections
Plays nicely with what you already use.
We connect to the tools you rely on, work alongside booking platforms you're happy with or replace the ones holding you back.
- Stripe
- Square
- Xero
- MYOB
- Gingr
- Revelation Pets
- Google Calendar
- Google Business Profile
- Google Maps
- Twilio SMS
- Mailchimp
- Shopify
- Deputy
07How we work
The process
Some people dip their toe in. We turn up in a rebreather.
We get properly below the surface of your cattery: the systems, the busy days and the jobs everyone hates. Then we fix the bits that matter most first.
- 01
Think
We spend time at your counter and in your cattery during a busy morning, then work out what's actually eating your day.
- 02
Archi-tech
We plan it before writing code: your suites, bookings, vaccinations, care routines, owner updates, hosting and cost.
- 03
Build
Real engineering, shown to you early and often. Usually the most painful bit first, so you get a win before the next school holidays.
- 04
Look after
We host it, maintain it and keep improving it. When something breaks you call the people who built it.
08Questions
FAQ
Things catteries ask us.
Something else on your mind? Ring 0423 011 252 and ask the people who'd build it.
Can cats from the same family share a suite?
Yes. Owners can book multiple cats into one shared suite and the planner keeps them together for the whole stay.
What happens if a vaccination expires during the stay?
The system checks the expiry against every night of the booking. If it lapses mid-stay the owner gets reminders well before drop-off and you see a flag on the booking.
Can it handle cats on medication?
Yes. Each cat's medication schedule shows on staff phones with tick-offs and a record of who gave each dose. If a dose is running late you get an alert.
Will sending photo updates take up all our time?
No. Snap a photo on the staff phone, pick a quick note and it goes straight to the owner. It takes seconds and saves far more time in phone calls.
We already use cattery booking software. Do we have to switch?
No. If Gingr, Revelation Pets or another platform is doing its job we build around it. If it's holding you back we'll show you what replacing it would involve before anything changes.
How much does a cattery system cost?
It depends on what you need, so we quote up front once we understand it. No surprise invoices, no lock-in and you own what we build.
How long does it take?
Smaller jobs like online bookings with vaccination uploads can be quick. Bigger systems are planned in stages so you get the first win early instead of waiting for everything at once.
Who looks after it once it's built?
We do. We host it on our own managed servers and keep it updated and secure. When you need something you ring the people who built it.
We already have systems. Can you upgrade them instead of starting again?
Usually, yes. Most catteries we work with keep what's working and upgrade the rest in stages. We move your data across, connect the old and new while we switch and retire the old system only when the new one is proven.
Contact
Got a cattery problem? Consider it wolloped.
Tell us what's slow, broken, manual or missing. You don't need a spec, just describe what's going on.