Online grooming bookings
Book by service, groomer and dog, with real time slots based on how long that dog actually takes.
Pet grooming software: bookings, pet profiles & reminders
Pet groomers: every dog's notes, every booking sorted. More grooming, less texting.
Bookings come in by text while you're mid-clip, the groodle's last trim lives in your head and half your regulars are two weeks overdue and matting up. We build booking systems with proper pet profiles for pet groomers, then we host them and look after them.
Looking for dog grooming booking software that actually knows the dog?
Grooming isn't like booking a haircut. A toy poodle and a matted Newfie are completely different jobs, so price and time depend on breed, size, coat and how the dog behaves on the table. Most generic booking apps can't handle that. So you end up quoting by text, keeping notes on paper and remembering which dog snaps when you touch its back paws.
Wollopit builds custom grooming software around how your salon or van actually runs. Owners book online and get a price that suits their dog. Every pet has a profile with clip notes, behaviour, photos and vaccination records. Reminders go out when they're due back and owners get a text the minute their dog's ready. We connect the tools you already use and look after the lot on our own servers.
01The problems
What we hear from pet groomers
Does your pet grooming business have these problems? Here's how we'd fix them.
Most groomers we talk to are flat out with the clippers and doing the admin at 9pm. It all works until you're sick, a new groomer starts or the phone won't stop buzzing.
- The problemBookings by text and DMOwners message on Instagram, Facebook and SMS while you've got a dog on the table. Half the day goes to back and forth about times.How we fix itOnline booking that shows real availability by service and groomer. Owners pick a slot and you get on with the clip.
- The problem"How much for a groodle?"You explain the same pricing ten times a week. Then the dog turns up twice the size and the quote was wrong.How we fix itPricing by breed, size and coat type built into the booking. Owners see a fair estimate up front and add-ons are clear.
- The problemPet notes live in your headNumber 4 on the body, teddy face, hates the dryer and nips at the back paws. Only you know it and the new groomer doesn't.How we fix itPet profiles with clip details, behaviour flags, allergies and before and after photos on screen before the dog walks in.
- The problemVaccinations nobody checksYou mean to ask for the C5 certificate but it's busy. Then a kennel cough scare goes through the salon.How we fix itOwners upload certificates when they book. Expiry dates are tracked and bookings flag dogs that aren't up to date.
- The problemDogs come back mattedRegulars drift to 12 weeks and turn up felted. That's a longer groom, a shave down and an unhappy owner.How we fix itRebooking reminders on each dog's own cycle, with one-tap rebooking before they leave the salon.
- The problemNo-shows and late cancelsA two-hour doodle slot sits empty because someone forgot. Nobody pays for the gap.How we fix itSMS reminders, deposits for big grooms and a cancellation policy that's agreed when they book.
- The problemMatting and surcharge argumentsThe dog needs a shave down and the owner swears it was fine at home. The extra charge turns into an argument.How we fix itCondition photos at drop-off, dematting and shave-down consent in the booking and surcharges noted on the profile.
- The problem"Is she ready yet?"Owners ring every half hour to check. You stop mid-groom to answer the phone with wet hands.How we fix itA ready-for-pickup text sent from your phone in one tap, plus progress updates if you want them.
- The problemMobile van zigzagging the coastMon in Caloundra, then Noosa, then back to Buderim. Fuel and time disappear on the road.How we fix itArea-based booking days so mobile slots cluster by suburb, with a planned route for each day.
- The problemPayments and products done by handCard at the counter, cash in the drawer and shampoo sales jotted down. Reconciling it all in Xero takes Sunday.How we fix itPayments, tips and retail through Square or Stripe, with everything flowing into Xero or MYOB.
02What we build
Solutions
What we build for pet groomers. Usually all talking to each other.
Pick the one that's hurting most or join the whole lot up. Everything is built around how your team works, not the other way round.
Breed, size and coat pricing
Prices and durations that adjust for breed, weight and coat, plus add-ons like nails, teeth and dematting.
Pet profiles
Clip notes, blade numbers, behaviour flags, allergies, vet details and photos for every pet.
Vaccination records
Certificate uploads, expiry tracking and booking alerts for dogs that aren't up to date.
Rebooking reminders
SMS and email reminders on each dog's own cycle, from four weeks to twelve.
Deposits and no-show protection
Deposits for long grooms, card on file and an agreed cancellation policy.
Drop-off and pickup texts
Condition photos at drop-off and a one-tap ready-for-pickup SMS.
Mobile grooming runs
Suburb-based days, travel buffers and a daily route on a map for the van.
Groomer and bather schedules
Who's on which dog, table and tub capacity, rosters and each groomer's day on their phone.
Payments, tips and retail
Square or Stripe payments, tips, shampoo and accessory sales and gift vouchers.
Owner app and portal
Owners manage their pets, upload vaccinations, rebook and pay from their phone.
A website that wags
Fast on mobile, with services, prices and booking built in, built to rank for 'dog groomer near me'.
03The systems
The big ones
Your whole grooming business, on one system.
These are the systems groomers ask us about most. Each works on its own. Join them up and the admin mostly does itself.
Online booking & pricing
Owners book themselves. The price fits the dog.
Owners pick their pet, the service and a time that actually fits the job. Breed, size and coat set the price and the length of the slot, so a cavoodle and a malamute never get the same hour.
- Bookings by service and groomer
- Slot length set by breed and coat
- Price estimates shown up front
- Add-ons like nails, teeth and de-shed
- Deposits for long grooms
- Multi-dog family bookings
- Waitlist for cancelled slots
- Booking from your website and Google
- Cancellation policy agreed at booking
Pet profiles & vaccinations
Every dog's notes, on screen before it walks in.
Each pet gets a profile with the clip, the blade numbers, the quirks and the photos from last time. Vaccination certificates sit on the profile with expiry dates, so you know who's safe to book before they're on the table.
- Clip style and blade numbers
- Behaviour and handling flags
- Allergies and skin conditions
- Before and after photos
- Vet contact details
- Vaccination certificate uploads
- Expiry tracking and alerts
- Groom history for every visit
- Notes shared across all groomers
Rebooking & reminders
Regulars back on time. Fewer matted dogs.
Every dog has its own groom cycle and the system keeps track of it. Reminders go out when they're due, owners rebook in a tap and the no-shows drop off because everyone gets a nudge the day before.
- Groom cycles per pet
- Rebook before they leave the salon
- SMS and email due reminders
- Day-before appointment reminders
- One-tap confirm or reschedule
- Ready-for-pickup texts
- Overdue pet lists
- Birthday and lapsed client messages
- Mailchimp sync for newsletters
Mobile grooming runs
Groom more dogs. Drive fewer kilometres.
For vans and mobile groomers, booking days are set by area so your clients cluster together. Each morning you get the day's run on a map with travel time built in and owners get a text when you're on the way.
- Service areas by suburb
- Booking days by area
- Travel buffers between jobs
- Daily route on Google Maps
- On-the-way texts for owners
- Access notes and gate codes
- Power and water notes per address
- Travel fees for outer suburbs
04How it changes
Before and after
A full grooming day, wolloped.
Here's how a typical day in the salon could change. Every grooming business is different, so we map yours first.
Before
- Texts and DMs asking for times and prices
- Quote a groodle groom from memory
- Try to remember how short Max likes it
- Forget to ask for the vaccination certificate
- Owners ringing to ask if their dog's ready
- A regular turns up 12 weeks overdue and matted
After
- Owners booked online overnight
- The price was set by breed, size and coat
- Max's profile is on screen with last visit's photo
- The certificate was uploaded at booking
- One tap sends the ready-for-pickup text
- Rebook reminder went out at week six
05Services
Everything under one roof
Software, websites and systems for pet groomers.
Whether you're starting fresh or upgrading what you've got, it's one team from the first sketch to the support call.
Custom software for pet groomers
Built around how your pet grooming business actually runs: online grooming bookings, breed, size and coat pricing and the admin in between, in one system you own.
Websites for pet groomers
Fast, hand-built websites that rank for the searches your customers make and turn visits into enquiries, bookings or orders.
Pet grooming business system upgrades
Running on spreadsheets, old software or a platform you've outgrown? We move your data across and upgrade in stages so the business never stops.
Apps and portals for pet groomers
Pet profiles and vaccination records: customer and staff portals that work on any phone without an app store.
Integrations and automation
We connect Square, Square Appointments and Stripe so information moves on its own and nobody retypes it.
Hosting, support and care
Managed hosting, updates, backups and security for your pet grooming business, looked after by the people who built it.
06Integrations
Connections
Plays nicely with what you already use.
We connect to the tools you rely on, work alongside booking platforms you're happy with or replace the ones holding you back.
- Square
- Square Appointments
- Stripe
- Afterpay
- Xero
- MYOB
- Fresha
- MoeGo
- Google Calendar
- Google Business Profile
- Google Maps
- Twilio SMS
- Mailchimp
- Shopify
- Deputy
07How we work
The process
Some people dip their toe in. We turn up in a rebreather.
We get properly below the surface of your pet grooming business: the systems, the busy days and the jobs everyone hates. Then we fix the bits that matter most first.
- 01
Think
We spend time at the grooming table and the front counter to see where the texting, quoting and chasing eats your day.
- 02
Archi-tech
We plan it before writing code: your services, breed pricing, pet profiles, reminders, van runs, payments, hosting and cost.
- 03
Build
Real engineering, shown to you early and often. Usually online booking or pet profiles first, so you feel the win quickly.
- 04
Look after
We host it, maintain it and keep improving it. When something breaks you call the people who built it.
08Questions
FAQ
Things pet groomers ask us.
Something else on your mind? Ring 0423 011 252 and ask the people who'd build it.
Can owners upload vaccination certificates?
Yes. Owners can upload certificates when they book or from their portal. We track expiry dates and flag any dog that isn't up to date before it's on the table.
Can pricing change by breed, size and coat?
Yes. You set prices and groom times by breed, weight and coat type, plus add-ons like dematting and nails. Owners see an estimate up front and you can adjust it on the day.
Does it work for a mobile grooming van?
Yes. We can set booking days by suburb so your clients cluster together, add travel time between jobs and give you a daily route on the map.
Can it cut down on no-shows?
Yes. Day-before SMS reminders, deposits for long grooms and an agreed cancellation policy all help. Cancelled slots can go straight to a waitlist.
We already use Fresha or Square. Do we have to switch?
No. If your current booking or payment system is doing its job, we build around it with pet profiles, reminders and the bits it can't do. If it's holding you back, we'll show you what replacing it involves before anything changes.
How much does grooming software cost?
It depends on what you need, so we quote up front once we understand it. No surprise invoices, no lock-in and you own what we build.
How long does it take?
Smaller jobs like online booking or rebooking reminders can be quick. Bigger systems are planned in stages so you get the first win early instead of waiting for everything at once.
Who looks after it once it's built?
We do. We host it on our own managed servers and keep it updated and secure. When you need something you ring the people who built it.
We already have systems. Can you upgrade them instead of starting again?
Usually, yes. Most pet groomers we work with keep what's working and upgrade the rest in stages. We move your data across, connect the old and new while we switch and retire the old system only when the new one is proven.
Contact
Got a pet grooming business problem? Consider it wolloped.
Tell us what's slow, broken, manual or missing. You don't need a spec, just describe what's going on.