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Pet sitting software: bookings, care notes & visit updates

Pet sitters: every visit booked, every pet cared for. Care notes, keys and updates.

Visits get arranged over forty Messenger texts. The feeding instructions live in a screenshot from last Christmas, the spare key hangs on a hook with a sticky note and owners on a beach in Bali are waiting for a photo of the cat. We build booking, care and visit report systems for pet sitters that all talk to each other. Then we host them and look after them.

Looking for pet sitting software that handles bookings, care notes and visit updates?

Pet sitting looks simple from the outside. Pop in, feed the dog, give the cat her tablet and send a photo. In reality you're juggling dozens of households, each with its own keys, alarm codes, feeding rules, medication times and a pet with opinions. Most sitters run it out of Messenger, a paper diary and a lot of memory. It holds together until Christmas, when every client goes away at once.

Wollopit builds custom pet sitting software around how you actually work. Clients book visits online and fill in a proper care profile once. Access details stay locked away until the assigned sitter needs them. Each visit ends with a photo report the owner sees straight away. Payment is taken when the booking's made. We connect the tools you already use and look after the lot on our own servers, so you can spend your day with the animals instead of your inbox.

01The problems

What we hear from pet sitters

Does your pet sitting business have these problems? Here's how we'd fix them.

Most pet sitters we talk to are brilliant with animals and run the whole business from their phone between visits. It works, right up until the school holidays.

  • The problemBookings by messageEvery booking is twenty messages about dates, times, how many visits a day and 'can you do the 27th as well?'
    How we fix itOnline booking for drop-ins, overnights and house sits with your real availability, so clients pick dates and visit times themselves.
  • The problemCare instructions buried in textsFeeding amounts, meds and quirks scattered through screenshots, a notes app and a fridge magnet.
    How we fix itA care profile for every pet with food, meds, vet, behaviour and routine. Filled in once by the owner and updated before each stay.
  • The problemKeys and alarm codes on sticky notesA drawer of tagged keys plus alarm codes in your phone's notes app. Lose the phone and you lose the lot.
    How we fix itSecure access notes for keys, lockboxes, alarm and gate codes, only shown to the assigned sitter during the booking. Key pickups and returns are logged.
  • The problemOwners anxious for updatesOwners message at 7am asking how Biscuit slept while you're still driving to the first visit.
    How we fix itVisit reports with photos, notes and ticks for food, water, toilet and meds, sent the moment you finish.
  • The problemHoliday peaks overbook youChristmas and Easter fill up in a week and you've said yes to more visits than there are hours in the day.
    How we fix itDaily capacity limits, peak pricing, minimum stays and a waitlist so you never promise what you can't drive to.
  • The problemChasing paymentsClients get home, say thanks and forget to pay. You chase invoices for weeks.
    How we fix itA deposit or full payment taken at booking, balances charged automatically and invoices synced to Xero or MYOB.
  • The problemZigzagging between suburbsVisits get booked wherever clients live, so the day criss-crosses the coast and the fuel bill climbs.
    How we fix itDaily run sheets in route order on Google Maps with travel time built in and service areas checked at booking.
  • The problemMeet and greets slip throughNew clients want a meet and greet first, then forget to book. The paperwork never gets signed.
    How we fix itMeet and greet bookings, new client forms, service agreements and vet authorisations all done online before the first visit.
  • The problemMedication and emergenciesA diabetic cat needs insulin on time and you can't remember the backup vet or the emergency contact.
    How we fix itMedication schedules with reminders on your phone plus vet and emergency contacts one tap away during every visit.
  • The problemExtra sitters, no visibilityOnce you bring on another sitter you're forwarding care notes by text and hoping the visits happened.
    How we fix itA sitter app with assigned visits, GPS check-ins and reports you can watch live from your own phone.
02What we build

Solutions

What we build for pet sitters. Usually all talking to each other.

Pick the one that's hurting most or join the whole lot up. Everything is built around how your team works, not the other way round.

01

Online booking

Drop-ins, dog walks, overnights and house sits with real availability, visit times and service areas.

02

Pet care profiles

Food, meds, routines, behaviour, vet and microchip details filled in once by the owner.

03

Secure access notes

Keys, lockboxes, alarm and gate codes stored securely and only shown to the assigned sitter.

04

Key register

Every key tagged with a code instead of an address, signed out and returned at the end of the stay.

05

Visit reports

Photos, notes and ticks for food, water, toilet and meds sent to owners as soon as you leave.

06

Capacity & peak periods

Daily limits, holiday pricing, minimum stays and a waitlist for Christmas and Easter.

07

Payments & invoicing

Deposits or full payment at booking, saved cards, automatic balances and invoices into Xero or MYOB.

08

Client portal

Owners book, update care notes, sign forms, see past reports and pay in one place.

09

Run sheets & routes

Today's visits in order on Google Maps with door notes, travel time and service area checks.

10

Sitter app

Assigned visits, care notes, GPS check-in and reports for every sitter on your team.

11

SMS & email reminders

Booking confirmations, meet and greet reminders and 'home tomorrow?' check-ins sent automatically.

12

A website that books

Quick on mobile with your services, areas, reviews and online booking, built to rank for 'pet sitter near me'.

03The systems

The big ones

Your whole pet sitting business, on one system.

These are the systems pet sitters ask us about most. Each one works on its own and they get properly clever when they're joined up.

Home visit booking

Clients book the visits. You just turn up.

Drop-ins, overnights and house sits booked online against your real availability. Clients pick dates and visit times, add their pets and pay in one go. Peak periods fill up without blowing out your diary.

  • Drop-ins, overnights and house sits
  • Real availability by day and time slot
  • Service areas checked by address
  • Meet and greet bookings for new clients
  • Online forms and service agreements
  • Deposits or full payment at booking
  • Peak pricing and minimum stays
  • Daily capacity limits and waitlists
  • SMS confirmations and reminders
  • Syncs with Google Calendar

Care profiles & access

Every pet's routine and every key, in one safe place.

Owners fill in a care profile once and update it before each stay. Food, meds, routines, vet details and quirks sit next to the access notes, which only the assigned sitter can see while the booking is live.

  • Feeding amounts and times
  • Medication schedules with reminders
  • Behaviour notes and house quirks
  • Vet, emergency contact and microchip details
  • Vaccination records on file
  • Keys tagged with codes instead of addresses
  • Lockbox, alarm and gate codes encrypted
  • Access shown only to the assigned sitter
  • Key sign-out and return log
  • House notes for bins, plants and mail

Visit reports

Owners see the photo before they think to ask.

Finish a visit, tick what you did, snap a couple of photos and hit send. The owner gets a tidy report straight away and every report is saved to their portal. Nobody's left wondering.

  • Photo and video uploads
  • Ticks for food, water, toilet and meds
  • Quick notes from preset phrases
  • Check-in and check-out times
  • Sent by SMS, email or portal
  • Report history for every pet
  • Flags for anything unusual
  • Owner replies in one inbox
  • Review request after the last visit

Runs & sitters

Your day in order. Your team on the same page.

Each day's visits come up in route order on Google Maps with travel time built in. Add sitters and they see only their own visits and care notes while you watch check-ins and reports roll in live.

  • Daily run sheets in route order
  • Travel time between visits
  • Sitter logins with their own visits
  • GPS check-in and check-out
  • Live progress for every sitter
  • Reassign a visit in two taps
  • Sitter hours and pay summaries
  • Availability and leave for each sitter
04How it changes

Before and after

A Christmas booking, wolloped.

Here's how a two-week holiday booking could change. Every pet sitting business is different, so we map yours first.

Before

  1. Twenty messages to agree dates and visit times
  2. Feeding notes sent as one long text and three screenshots
  3. Key dropped off with the alarm code on a sticky note
  4. Owner messages every day asking how the dog's going
  5. Invoice sent once they're home, then chased for weeks

After

  1. Client books every visit online in five minutes
  2. Care profile updated with this trip's changes
  3. Access details locked to the assigned sitter
  4. A photo report lands after every visit
  5. Paid at booking with the balance charged automatically
05Services

Everything under one roof

Software, websites and systems for pet sitters.

Whether you're starting fresh or upgrading what you've got, it's one team from the first sketch to the support call.

Custom software for pet sitters

Built around how your pet sitting business actually runs: online booking, pet care profiles and the admin in between, in one system you own.

Websites for pet sitters

Fast, hand-built websites that rank for the searches your customers make and turn visits into enquiries, bookings or orders.

Pet sitting business system upgrades

Running on spreadsheets, old software or a platform you've outgrown? We move your data across and upgrade in stages so the business never stops.

Apps and portals for pet sitters

Secure access notes and key register: customer and staff portals that work on any phone without an app store.

Integrations and automation

We connect Stripe, Square and PayPal so information moves on its own and nobody retypes it.

Hosting, support and care

Managed hosting, updates, backups and security for your pet sitting business, looked after by the people who built it.

06Integrations

Connections

Plays nicely with what you already use.

We connect to the tools you rely on, work alongside booking platforms you're happy with or replace the ones holding you back.

  • Stripe
  • Square
  • PayPal
  • Xero
  • MYOB
  • QuickBooks
  • Google Calendar
  • Google Maps
  • Twilio SMS
  • Mailchimp
  • Google Business Profile
  • Facebook
  • Instagram
  • WhatsApp
  • Time To Pet
  • Revelation Pets
  • Calendly
  • WordPress
  • Squarespace
07How we work

The process

Some people dip their toe in. We turn up in a rebreather.

We get properly below the surface of your pet sitting business: the systems, the busy days and the jobs everyone hates. Then we fix the bits that matter most first.

  1. 01

    Think

    We tag along on a day of visits and sit down with you over a cuppa, then work out what's actually slowing you down.

  2. 02

    Archi-tech

    We plan it before writing code: your services, care profiles, key handling, reports, payments, hosting and cost.

  3. 03

    Build

    Real engineering, shown to you early and often. Usually the most painful bit first, so you're sorted before the next school holidays.

  4. 04

    Look after

    We host it, maintain it and keep improving it. When something breaks you call the people who built it.

08Questions

FAQ

Things pet sitters ask us.

Something else on your mind? Ring 0423 011 252 and ask the people who'd build it.

Is home access information kept secure?

Yes. Keys are tagged with codes instead of addresses. Alarm and lockbox codes are encrypted and only shown to the sitter assigned to that booking while it's live.

Can owners get updates without messaging me?

Yes. Each visit ends with a short report with photos and ticks for food, water, toilet and meds. It goes to the owner straight away and stays in their portal.

Can I limit bookings over Christmas?

Yes. Set daily limits, peak pricing, minimum stays and a waitlist. When you're full the booking page says so.

Can clients pay when they book?

Yes. Take a deposit or full payment through Stripe or Square at booking, save cards for balances and send invoices straight into Xero or MYOB.

Will it work when I take on more sitters?

Yes. Each sitter gets their own login with only their visits and the access details they need. You see check-ins and reports live.

I already use a booking app. Do I have to switch?

No. If Time To Pet or another platform is doing its job we build around it with care profiles, reports, payments or a website on top. If it's holding you back we'll show you what replacing it would involve before anything changes.

How much does pet sitting software cost?

It depends on what you need, so we quote up front once we understand it. No surprise invoices, no lock-in and you own what we build.

How long does it take?

Smaller jobs like online booking or care profiles can be quick. Bigger systems are planned in stages so you get the first win early instead of waiting for everything at once.

Who looks after it once it's built?

We do. We host it on our own managed servers and keep it updated and secure. When you need something you ring the people who built it.

We already have systems. Can you upgrade them instead of starting again?

Usually, yes. Most pet sitters we work with keep what's working and upgrade the rest in stages. We move your data across, connect the old and new while we switch and retire the old system only when the new one is proven.

Contact

Got a pet sitting business problem? Consider it wolloped.

Tell us what's slow, broken, manual or missing. You don't need a spec, just describe what's going on.

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