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Dog walking software: bookings, GPS routes & photo updates

Dog walkers: walks booked, routes shared, owners smiling. More walkies, less paperwork.

The week's walks live in a text thread, lockbox codes live in your head and owners message all afternoon asking how Biscuit went. We build scheduling, walk update and billing systems for dog walkers so the run sheet sorts itself and every owner gets photos and a route map without you typing a word. Then we host it and look after it.

Looking for dog walking software that handles the bookings, the updates and the billing?

Dog walking looks simple from the outside. Pick up the dog, walk the dog, drop off the dog. In reality it's recurring bookings that change every week, a ring of keys and codes, dogs that can't be grouped together, a van run across four suburbs and owners at work who want proof their dog is having a ball. Most walkers juggle it with texts, a calendar, a notes app and an invoice template on a Friday night.

Wollopit builds custom dog walking software around how your business actually runs. Recurring walks set once, owners changing bookings themselves, access notes kept safe and shown only to the walker on the job, photo and GPS walk reports sent the moment you drop off and billing that adds itself up from the walks you did. We connect the tools you already like and look after the lot on our own servers.

01The problems

What we hear from dog walkers

Does your dog walking business have these problems? Here's how we'd fix them.

Most dog walkers we talk to are brilliant with dogs and run the business from their phone between pickups. It works until you've got thirty regulars and a casual walker or two.

  • The problemSchedules by textOne owner swaps Tuesday for Thursday, another adds a Friday and Monday's run sheet is wrong before you've had a coffee.
    How we fix itRecurring walks set once. Owners request changes in their own portal and your run sheet updates with a ping to approve.
  • The problemKeys and codes in your headLockbox codes, the gate that sticks, the alarm steps and which dog bolts out the side door live in your memory or a notes app.
    How we fix itSecure access notes for every home, shown only to the walker on that job and hidden again once the walk is done.
  • The problemHow did the walk go?Owners message all afternoon wanting to know if their dog did a poo, played nicely or ate something gross.
    How we fix itA walk report sent the second you drop off: photos, the GPS route, time walked, wees and poos and a short note.
  • The problemGroup walks are a puzzleWho gets on with who, who's reactive, who's tiny and who pulls like a train. It all gets worked out in your head every morning.
    How we fix itA group builder that knows each dog's size, temperament and no-go buddies so groups balance themselves.
  • The problemPickups all over the placeDriving back and forth across suburbs because bookings went in the order owners texted them.
    How we fix itPickups ordered on Google Maps by area and time window, with the run sent to the walker's phone.
  • The problemBilling on a Friday nightCounting walks off the calendar, building invoices by hand and chasing the same three owners every week.
    How we fix itInvoices built from completed walks, card on file or direct debit charged automatically and everything synced to Xero.
  • The problemLate cancellationsOwners cancel at 7am, the slot sits empty and you feel awkward charging for it.
    How we fix itYour cancellation policy built in, with late fees applied automatically and a waitlist to fill the gap.
  • The problemEnquiries by MessengerNew owners message on Facebook, Instagram and SMS, then you chase vaccination records and play phone tag for a meet and greet.
    How we fix itAn online enquiry form that collects dog details and vaccinations up front, then books the meet and greet straight into your calendar.
  • The problemDog details all over the placeVet details, meds, allergies, emergency contacts and 'no chicken treats' scattered across texts and forms.
    How we fix itA profile for every dog with health notes, vet and emergency contacts and vaccination expiry reminders.
  • The problemCasual walkers, no visibilityYou can't see who's been picked up, who's running late or how many hours to pay each walker.
    How we fix itA walker app with check-in and check-out, live progress for you and hours ready for payroll.
02What we build

Solutions

What we build for dog walkers. Usually all talking to each other.

Pick the one that's hurting most or join the whole lot up. Everything is built around how your team works, not the other way round.

01

Recurring walk scheduler

Weekly, fortnightly or ad hoc walks set once, with holidays, pauses and one-off extras handled without a rebuild.

02

Owner portal

Owners book, change and pause walks, update their dog's details and pay invoices from their phone.

03

Dog profiles

Photos, breed, size, temperament, meds, allergies, vet and emergency contacts with vaccination expiry alerts.

04

Secure access notes

Lockbox codes, key tags, alarm steps and house quirks, locked down and shown only to the walker on the job.

05

Walk reports

Photos, GPS route map, distance, duration, wees and poos and a note, sent to the owner automatically.

06

Group walk planner

Groups balanced by size, energy and temperament, with no-go pairings flagged before you load the van.

07

Pickup route planner

Pickups and drop-offs ordered by suburb and time window on Google Maps, sent to the walker's phone.

08

Billing & walk packs

Per-walk pricing, weekly invoices, prepaid packs, card on file, direct debit and Xero sync.

09

Meet & greet bookings

New clients enquire online, upload vaccination records and book their meet and greet in one go.

10

Walker app & team

Rosters, check-ins, key handovers, incident notes and hours ready for payroll.

11

Incident & safety logs

Scrapes, scuffles and vet visits recorded with photos and time stamps, with the owner told straight away.

12

A website that fetches

Hand-built, quick on mobile, with your service areas and an enquiry form, built to rank for 'dog walker near me'.

03The systems

The big ones

Your whole walking week, on one system.

These are the systems dog walkers ask us about most. Each one works on its own and they get properly clever when they're joined up.

Walk scheduling

Set the regulars once. The week builds itself.

Recurring walks roll forward every week without you touching them. Owners request changes in their portal and you approve with a tap. Each walker sees their day with access notes for that job only.

  • Weekly and fortnightly recurring walks
  • Solo, group and puppy visits
  • Owner change requests to approve
  • Holiday pauses and one-off extras
  • Time windows for each pickup
  • Walker rosters and assignments
  • Access notes shown per job
  • Clashes and overbooking flagged
  • Waitlist for full days
  • Google Calendar sync

Walk updates

Proof of a great walk, sent before you've left the driveway.

The walker taps start and finish and the app does the rest. GPS records the route, photos get attached and the owner gets a tidy report with the map, the time and every wee and poo.

  • GPS route tracked on the walk
  • Route map in every report
  • Photos and short videos
  • Wee and poo tracker
  • Start and finish times
  • Quick notes from the walker
  • Sent by SMS or email
  • Owner replies to the walker
  • Incident notes with photos
  • Walk history per dog

Groups & routes

Happy groups and a van run that makes sense.

The planner knows which dogs play nicely, which ones need space and how many fit in the van. Pickups get ordered by suburb so you spend more time at the park and less time in traffic.

  • Groups by size, energy and temperament
  • No-go pairings flagged
  • Van seat and crate limits
  • Pickups ordered on Google Maps
  • Time windows respected
  • Run sent to the walker's phone
  • Running late SMS to owners
  • Picked up and dropped off check-ins
  • Park and beach favourites
  • Kilometres logged per day

Billing & owners

Walks counted, invoices sent, money in.

Every completed walk lands on the owner's account automatically. Weekly invoices go out on their own and cards or direct debits get charged. Late cancellations follow your policy so you never have to have the awkward chat.

  • Invoices from completed walks
  • Card on file with Stripe or Square
  • Direct debit for regulars
  • Prepaid walk packs
  • Late cancellation fees
  • Multi-dog and sibling pricing
  • Failed payment retries
  • Overdue reminders
  • Xero or MYOB sync
  • Owner payment history in the portal
04How it changes

Before and after

A week of walks, wolloped.

Here's how a Monday morning could change. Every walking business is different, so we map yours first.

Before

  1. Scroll back through texts to work out who's on today
  2. Try to remember the lockbox code at the front gate
  3. Work out groups and pickups in your head at the lights
  4. Snap photos and message each owner one by one
  5. Answer 'how did he go?' all afternoon
  6. Count walks off the calendar for Friday's invoices

After

  1. Today's run is already on your phone in pickup order
  2. The access note pops up when you arrive
  3. Groups are balanced with no-go pairings flagged
  4. Tap finish and the photo and GPS report sends itself
  5. Owners have already seen the route map
  6. Invoices build themselves from the walks you did
05Services

Everything under one roof

Software, websites and systems for dog walkers.

Whether you're starting fresh or upgrading what you've got, it's one team from the first sketch to the support call.

Custom software for dog walkers

Built around how your dog walking business actually runs: recurring walk scheduler, owner portal and the admin in between, in one system you own.

Websites for dog walkers

Fast, hand-built websites that rank for the searches your customers make and turn visits into enquiries, bookings or orders.

Dog walking business system upgrades

Running on spreadsheets, old software or a platform you've outgrown? We move your data across and upgrade in stages so the business never stops.

Apps and portals for dog walkers

Dog profiles and secure access notes: customer and staff portals that work on any phone without an app store.

Integrations and automation

We connect Stripe, Square and Xero so information moves on its own and nobody retypes it.

Hosting, support and care

Managed hosting, updates, backups and security for your dog walking business, looked after by the people who built it.

06Integrations

Connections

Plays nicely with what you already use.

We connect to the tools you rely on, work alongside platforms you're happy with or replace the ones holding you back.

  • Stripe
  • Square
  • Xero
  • MYOB
  • GoCardless
  • Ezidebit
  • Google Calendar
  • Google Maps
  • Twilio SMS
  • Mailchimp
  • Google Business Profile
  • Instagram
  • Facebook
  • Time To Pet
  • Shopify
  • VetPay
07How we work

The process

Some people dip their toe in. We turn up in a rebreather.

We get properly below the surface of your dog walking business: the systems, the busy days and the jobs everyone hates. Then we fix the bits that matter most first.

  1. 01

    Think

    We come along on a run, sit in the van and look at how bookings, keys and billing really work, then find what's slowing you down.

  2. 02

    Archi-tech

    We plan it before writing code: your clients, dogs, schedules, groups, walkers, access notes, billing, hosting and cost.

  3. 03

    Build

    Real engineering, shown to you early and often. Usually the most painful bit first, so you feel the difference within weeks.

  4. 04

    Look after

    We host it, maintain it and keep improving it. When something breaks you call the people who built it.

08Questions

FAQ

Things dog walkers ask us.

Something else on your mind? Ring 0423 011 252 and ask the people who'd build it.

Can owners see where we walked?

Yes. The walker's phone records the route and a map is sent with photos, the time walked and notes as soon as the walk ends.

Can owners change their own bookings?

Yes. Owners can request swaps, pauses and extra walks in their portal. You approve them or set rules so simple changes go through on their own.

How safe are our clients' keys and codes?

Access notes are locked down. Each walker only sees the notes for the jobs they're on and only around the time of the walk. Key tags can be tracked so you know who has which key.

Can billing happen automatically?

Yes. Completed walks add up on each owner's account, invoices go out weekly and cards or direct debits are charged. It all syncs to Xero or MYOB.

We already use Time To Pet. Do we have to switch?

No. If it's doing the job we build around it with walk reports, a website or billing that works the way you want. If it's holding you back we'll show you what replacing it would involve before anything changes.

I'm a solo walker. Is this overkill?

Not if it's built to your size. Plenty of solo walkers just want recurring walks, walk reports and billing sorted. We start small and add a walker app when you take on help.

How much does dog walking software cost?

It depends on what you need, so we quote up front once we understand it. No surprise invoices, no lock-in and you own what we build.

How long does it take?

Smaller jobs like walk reports or an enquiry form can be quick. Bigger systems are built in stages so you get the first win early instead of waiting for everything at once.

Who looks after it once it's built?

We do. We host it on our own managed servers and keep it updated and secure. When you need something you ring the people who built it.

We already have systems. Can you upgrade them instead of starting again?

Usually, yes. Most dog walkers we work with keep what's working and upgrade the rest in stages. We move your data across, connect the old and new while we switch and retire the old system only when the new one is proven.

Contact

Got a dog walking business problem? Consider it wolloped.

Tell us what's slow, broken, manual or missing. You don't need a spec, just describe what's going on.

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