Membership sign-up
Monthly unlimited plans sold online or at the pay station, with family and multi-car options.
Car wash software: memberships, plate recognition & bookings
Car washes: members who drive straight in. Wash more, wait less.
Single washes sold at the pay station, a queue on sunny Saturdays and a dead week every time it rains. Fleet managers want an account, detailing gets booked by phone and the cards on file fail every month. We build membership, plate recognition, booking and fleet systems for car washes, then we host them and look after them.
Looking for car wash software that sells memberships and keeps the queue moving?
A car wash lives and dies by the weather. Sunny weekends bring a queue around the block. A week of rain brings nothing. Most sites run a pay station, a tunnel controller, a booking app for detailing and a spreadsheet of fleet customers that nobody trusts. The regular who comes every Sunday still pays like a stranger every time.
Wollopit builds custom car wash software around how your site actually runs. Members sign up online, pay monthly and get recognised by their number plate at the entry, so the boom gate lifts and the right wash starts. Fleets get one account with one invoice. Detailing books itself. Failed cards retry on their own. We connect the equipment and tools you already have, replace the ones holding you back and look after the lot on our own servers.
01The problems
What we hear from car washes
Does your car wash have these problems? Here's how we'd fix them.
Most car washes we talk to have great equipment and a front end stuck in 2005. It holds up fine until the first sunny Saturday after a week of rain.
- The problemRevenue depends on the weatherRain all week means the tunnel sits idle and the bills still come in.How we fix itUnlimited monthly memberships that bill whether it's sunny or not, so a wet week doesn't sink the month.
- The problemMembers slow the queueStaff check cards, scan stickers or look people up while the line backs onto the road.How we fix itPlate recognition at the entry. Members are matched in a second, the gate lifts and their wash level starts.
- The problemSticker and tag hasslesRFID stickers fall off, get swapped between cars or never get stuck on in the first place.How we fix itThe number plate is the membership. No stickers to hand out, no tags to replace.
- The problemPackages nobody understandsA faded menu board with five washes and add-ons that customers squint at from the car.How we fix itA clear package menu online and on a screen at the entry, with members-only upgrades shown up front.
- The problemCards fail every monthExpired cards and insufficient funds mean someone chases payments by phone.How we fix itAutomatic retries, card update links by SMS and members held at the gate until they're sorted.
- The problemPlate sharingOne membership quietly covering the whole family's cars and the work ute.How we fix itOne plate per membership, plate swap limits and alerts for unusual wash patterns.
- The problemFleet customers on a spreadsheetTradies, dealers and rental companies want an account, then someone tallies dockets at the end of the month.How we fix itFleet accounts with every registered vehicle, wash limits per vehicle and one monthly invoice into Xero or MYOB.
- The problemDetailing booked by phoneHand washes and full details get booked between cars, then double booked on a Saturday.How we fix itOnline detailing bookings with bay and staff capacity, deposits and SMS reminders.
- The problemGift cards and wash books on paperPaper vouchers get lost, copied or never redeemed and nobody knows what's still owing.How we fix itDigital gift cards and prepaid wash packs redeemed by plate or QR code.
- The problemNo idea who's stopped comingRegulars drift to the servo wash down the road and you never find out why.How we fix itVisit tracking with win-back SMS for lapsed members and review requests after a wash.
- The problemEquipment downtime catches you outA brush or pump fails on a Saturday and nobody logged the last service.How we fix itMaintenance schedules, chemical stock and fault logs on a phone, with alerts before the busy day.
02What we build
Solutions
What we build for car washes. Usually all talking to each other.
Pick the one that's hurting most or join the whole lot up. Everything is built around how your team works, not the other way round.
Plate recognition at entry
ANPR cameras match members in a second, lift the gate and send the right wash to the tunnel.
Recurring billing
Monthly charges, automatic retries, card update links and pause or cancel online.
Package menu & screens
Wash levels, add-ons and prices online and on an entry screen, changed from your phone.
Fleet accounts
Business vehicles on one account with limits, driver plates and one monthly invoice.
Detailing bookings
Hand washes, interior details and paint protection booked online by bay and staff capacity.
Gift cards & wash packs
Digital gift cards and prepaid wash books redeemed by plate or QR code.
Member portal
Members change plans, swap plates, update cards and see wash history without ringing you.
Win-back & reviews
SMS to lapsed members, weather-triggered offers and Google review requests after a wash.
Site dashboard
Washes per hour, member versus casual mix, revenue and queue times across every site.
Maintenance & chemical log
Service schedules, chemical stock, fault reports and checklists on staff phones.
Staff rosters & checklists
Rosters that follow the forecast, open and close checklists and site safety records.
A website that gets found
Quick on phones with packages, memberships and detailing bookings. Built to rank for 'car wash near me'.
03The systems
The big ones
Your whole car wash, on one system.
These are the systems car washes ask us about most. Each one works on its own and they get properly clever when joined up.
Wash memberships
Unlimited washes. Monthly revenue, rain or shine.
Sell unlimited plans online, at the pay station or from a QR code on the menu board. Members are billed monthly without anyone lifting a finger. The money comes in whether it's a sunny long weekend or a wet fortnight.
- Unlimited plans by wash level
- Family and multi-car pricing
- Sign up online or at the pay station
- QR code on the menu board
- Monthly billing via Stripe or Ezidebit
- Automatic card retries
- Card update links by SMS
- Upgrade, pause or cancel online
- Members-only add-ons
- Growth and cancellation reports
Plate recognition
Members drive straight in. The gate knows them.
A camera at the entry reads the plate, checks the membership and lifts the boom gate in about a second. The tunnel gets the right wash level so staff can look after casual customers instead of checking cards.
- ANPR camera at each entry lane
- Member matched by number plate
- Boom gate lifts automatically
- Right wash level sent to the tunnel
- Failed-card members held at the gate
- One plate per membership
- Plate swap limits
- Alerts for unusual wash patterns
- Works day and night
- Full wash history per plate
Fleet accounts
Fleets on one account. One invoice a month.
Tradies, dealers, rental companies and councils get one account for every registered vehicle. Drivers just drive in. You send one invoice at the end of the month straight into Xero or MYOB.
- Every fleet vehicle on one account
- Plates managed by the fleet manager
- Wash limits per vehicle or per month
- Allowed wash levels per account
- No dockets or cards for drivers
- Monthly invoice into Xero or MYOB
- Fleet manager login and reports
- Credit limits and account holds
Detailing & bookings
Hand washes and details that book themselves.
Hand washes, interior details and paint protection booked online against real bay and staff capacity. Deposits come in up front and reminders cut the no-shows.
- Bookings by service and vehicle size
- Bay and staff capacity
- Deposits or full payment online
- SMS reminders and running-late texts
- Add-ons like pet hair removal
- Before and after photos
- Job sheet on a staff phone
- Ready-for-pickup SMS
Dashboard & win-back
Know what's washing. Win back who's stopped.
See washes per hour, member mix and revenue for every site on one screen. Lapsed members get a nudge by SMS and happy customers get asked for a Google review. A wet week can even trigger a members-only offer.
- Washes per hour and per lane
- Member versus casual mix
- Revenue by site and wash level
- Queue time tracking
- Lapsed member win-back SMS
- Google review requests
- Weather-triggered offers
- Gift cards and prepaid wash packs
- Multi-site reporting
04How it changes
Before and after
A sunny Saturday, wolloped.
Here's how the first sunny Saturday after a wet week could change. Every site is different, so we map yours first.
Before
- Queue backs up onto the road
- Members hold up the line flashing cards and stickers
- Every car stops at the pay station
- Detailing customers ring while you're flat out
- Fleet drivers sign paper dockets
- A wet week already sank the month
After
- Members drive straight through the gate
- Plates recognised in about a second
- Only casual customers stop to pay
- Detailing was booked online days ago
- Fleet washes land on the monthly invoice
- Membership revenue came in all through the rain
05Services
Everything under one roof
Software, websites and systems for car washes.
Whether you're starting fresh or upgrading what you've got, it's one team from the first sketch to the support call.
Custom software for car washes
Built around how your car wash actually runs: membership sign-up, plate recognition at entry and the admin in between, in one system you own.
Websites for car washes
Fast, hand-built websites that rank for the searches your customers make and turn visits into enquiries, bookings or orders.
Car wash system upgrades
Running on spreadsheets, old software or a platform you've outgrown? We move your data across and upgrade in stages so the business never stops.
Apps and portals for car washes
Recurring billing and package menu & screens: customer and staff portals that work on any phone without an app store.
Integrations and automation
We connect Xero, MYOB and Stripe so information moves on its own and nobody retypes it.
Hosting, support and care
Managed hosting, updates, backups and security for your car wash, looked after by the people who built it.
06Integrations
Connections
Plays nicely with what you already use.
We connect to your payment, accounting and messaging tools, work alongside the tunnel controller and pay stations you already have and replace the ones holding you back.
- Xero
- MYOB
- Stripe
- Square
- Tyro
- Ezidebit
- GoCardless
- Twilio SMS
- Google Business Profile
- Google Calendar
- Mailchimp
- Deputy
- Shopify
- Hikvision
07How we work
The process
Some people dip their toe in. We turn up in a rebreather.
We get properly below the surface of your car wash: the systems, the busy days and the jobs everyone hates. Then we fix the bits that matter most first.
- 01
Think
We spend time at the pay station, in the tunnel and in the office on a busy day, then work out what's actually slowing the line.
- 02
Archi-tech
We plan it before writing code: your wash levels, members, cameras, gates, fleets, detailing bays, hosting and cost.
- 03
Build
Real engineering, shown to you early and often. Usually memberships and plate recognition first, so you get a win before the next sunny weekend.
- 04
Look after
We host it, maintain it and keep improving it. When a gate won't lift you call the people who built it.
08Questions
FAQ
Things car washes ask us.
Something else on your mind? Ring 0423 011 252 and ask the people who'd build it.
Does plate recognition need special cameras?
It needs a camera that can read plates at the entry, usually an ANPR camera with decent lighting for night washes. We work with common camera systems and can suggest options if you don't have one yet.
Can it talk to our tunnel controller and boom gate?
In most cases yes. We connect to the controller or gate relay so a recognised member lifts the gate and gets the right wash. We check your equipment first and tell you exactly what's possible.
What stops members sharing one membership?
Each membership is tied to a plate. We add limits on how often plates can be swapped and alerts for unusual patterns like five washes in a day.
Can members manage their own membership?
Yes. They can upgrade, swap a plate, update a card, pause or cancel from their phone without ringing the site.
Do we have to switch our pay station or POS?
No. If your pay station, POS or payment provider is doing its job we build around it. If it's holding you back we'll show you what replacing it would involve before anything changes.
Can one membership work across several sites?
Yes. Members can wash at any of your sites. You see each site's washes, revenue and queue times in one dashboard.
How much does a car wash system cost?
It depends on what you need, so we quote up front once we understand it. No surprise invoices, no lock-in and you own what we build.
How long does it take?
Smaller jobs like online memberships or detailing bookings can be quick. Bigger systems are planned in stages so you get the first win early instead of waiting for everything at once.
Who looks after it once it's built?
We do. We host it on our own managed servers and keep it updated and secure. When you need something you ring the people who built it.
We already have systems. Can you upgrade them instead of starting again?
Usually, yes. Most car washes we work with keep what's working and upgrade the rest in stages. We move your data across, connect the old and new while we switch and retire the old system only when the new one is proven.
Contact
Got a car wash problem? Consider it wolloped.
Tell us what's slow, broken, manual or missing. You don't need a spec, just describe what's going on.