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Mechanic software: quoting, bookings & SMS approvals

Mechanics: quotes the customer approves by text. More spanners, less phone.

Parts prices checked one supplier at a time, labour times from memory and a customer who won't pick up while their car sits on the hoist. We build quoting, approval, booking and reminder systems for mechanical workshops that get work approved fast and keep the bays earning. Then we host them and look after them.

Looking for mechanic quoting and workshop software that actually saves time?

A mechanical workshop is a diagnostic lab, a parts buyer, a call centre and a reception desk squeezed into one shed. The workshop software does the invoices but the quote still gets built on a notepad with three supplier tabs open. Then the customer gets rung four times before anyone says yes. Every hour a car sits waiting for approval is an hour the bay isn't earning.

Wollopit builds custom software for mechanics around how your workshop actually runs. Parts and labour times pull into one quote with your margins applied. The customer gets a text with photos and approves in one tap. Bookings come in online with the rego already filled in. Service reminders go out on their own. We connect the workshop software you already like, replace the bits holding you back and host the lot on our own servers, so you can stay on the tools.

01The problems

What we hear from mechanics

Does your mechanical workshop have these problems? Here's how we'd fix them.

Most workshops we talk to are great with a spanner and buried in phone calls, supplier tabs and sticky notes. It works fine until the hoists are full and nobody's said yes.

  • The problemQuotes take foreverPads, rotors and a wear sensor priced across three supplier websites one at a time while the car sits there.
    How we fix itParts lookup across your suppliers with prices, availability and your margin applied in one quote.
  • The problemLabour times from memoryEveryone quotes a timing belt differently and the job runs over what you charged.
    How we fix itStandard labour times built into every quote, with your own times saved for the jobs you do every week.
  • The problemCustomers don't answer the phoneThe car's up on the hoist, the call goes to voicemail and the bay sits idle until lunch.
    How we fix itQuotes sent by SMS with photos and a one-tap approve or decline on each line.
  • The problemMargins slipParts go out at cost because nobody checked the markup on a busy Friday.
    How we fix itMargin rules by part type applied to every line, with a warning before anything goes out under cost.
  • The problemExtra work found mid-jobYou spot worn bushes during a service and spend half an hour chasing the owner to okay it.
    How we fix itAdd the extra items with a photo and the customer approves the new total from their phone.
  • The problemBookings by phoneThe phone rings while you're under a car and the booking ends up on a greasy notepad.
    How we fix itOnline bookings with service types, rego lookup and real bay capacity so you're never double booked.
  • The problemCustomers drift to other workshopsNobody remembers to remind them about the next service so they book wherever's closest.
    How we fix itAutomatic service and rego reminders by SMS with a link to book straight in.
  • The problemWhere's my car?People ring all day asking if it's ready and the front counter never gets anything done.
    How we fix itStatus texts as the job moves: booked in, being worked on, waiting on parts and ready to collect.
  • The problemParts arrive and nobody knows whose they areA box of filters turns up and someone has to work out which job ordered what.
    How we fix itParts ordered against the job card so every delivery is matched and the tech knows it's in.
  • The problemChasing payment at pickupThe customer turns up, the invoice isn't ready and they leave promising to pay later.
    How we fix itInvoice and pay link texted when the car's ready, then synced to Xero or MYOB.
  • The problemBays over or under bookedMonday is chaos, Wednesday is dead and nobody can see who's on what.
    How we fix itA workshop board showing every bay, every tech and every job so you can load the day properly.
02What we build

Solutions

What we build for mechanics. Usually all talking to each other.

Pick the one that's hurting most or join the whole lot up. Everything is built around how your team works, not the other way round.

01

Smart quoting

Parts lookup, labour times and margins in one quote, built in minutes instead of half an hour.

02

SMS approvals

Quotes sent by text with photos and notes. Customers approve or decline line by line.

03

Digital inspections

Checklists on a tablet with photos and traffic-light ratings that drop straight into the quote.

04

Online booking

Service bookings with rego lookup, service types, drop-off times and bay capacity.

05

Workshop job board

Every bay and tech on one screen with job status, parts waiting and time on each job.

06

Parts ordering

Order from your suppliers against the job card and match deliveries when they arrive.

07

Service & rego reminders

Customers prompted by SMS or email when they're due, with a link to book straight in.

08

Status updates

Automatic texts when the car's booked in, waiting on parts and ready to collect.

09

Invoicing & payments

Invoices and pay links texted at pickup, synced to Xero or MYOB.

10

Fleet accounts

Business customers with their own pricing, vehicle lists, approval contacts and monthly statements.

11

Loan cars & courtesy pickups

Loan car bookings, agreements, fuel and kilometre checks and pickup runs.

12

Reviews & customer inbox

Google reviews, Facebook messages and SMS replies in one inbox the front counter can answer.

13

A website that books work

Hand-built and quick on mobile, with online booking and local SEO for 'mechanic near me'.

03The systems

The big ones

Your whole workshop, on one system.

These are the systems workshops ask us about most. Each one works on its own and they get properly clever when they're joined up.

Smart quoting

Parts, labour and margin in one quote. Done before the coffee's cold.

Pick the job and the vehicle. Parts come in from your suppliers with prices and availability, labour times fill themselves in and your margin is applied to every line. What used to take half an hour of tabs and a calculator takes a couple of minutes.

  • Vehicle lookup by rego or VIN
  • Parts prices from your suppliers
  • Stock availability before you quote
  • Standard and custom labour times
  • Margin rules by part type
  • Under-cost warnings
  • Saved templates like logbook services
  • Fluids and sundries added automatically
  • Quote turns into the job card
  • Quote history per vehicle

SMS approvals

The customer says yes from their phone. The bay keeps moving.

Quotes go out by text with photos, notes from the tech and a clear price on each line. The customer ticks what they want and taps approve. You get a ping on the workshop board and the job starts straight away.

  • Quote link by SMS
  • Photos and videos from the tech
  • Approve or decline line by line
  • Urgent vs recommended items
  • Extra work added mid-job
  • Approvals timestamped on the job
  • Nudge if it hasn't been opened
  • Declined items saved for next visit

Bookings & workshop board

A full day booked properly. Every bay in view.

Customers book online with their rego and the service they need. Bookings land on a workshop board sized to your bays and techs, so you can see who's on what and where the day has room for one more.

  • Online booking with rego lookup
  • Service menu with set prices
  • Drop-off and pickup times
  • Bay and tech capacity limits
  • Workshop board on a shop TV
  • Drag jobs between bays
  • Waiting on parts flags
  • Time on job per tech
  • Confirmation and reminder SMS
  • Google Calendar sync

Reminders & customer updates

Customers come back without you chasing them.

Service and rego reminders go out on their own based on dates and kilometres. While the car's in, the customer gets texts as it moves along so they stop ringing the front counter. Declined work from last time comes back up as a gentle nudge.

  • Service reminders by date or km
  • Rego due reminders
  • Declined work follow-ups
  • Book-now link in every text
  • Status texts at every stage
  • Waiting on parts updates
  • Ready to collect with pay link
  • Opt-outs handled automatically
  • Which reminders turned into bookings

Fleet accounts & payments

Fleets on account. Invoices paid before the keys go back.

Tradies, rental fleets and local businesses get their own login with their vehicles, pricing and approval contacts. Retail customers get a pay link by text when the car's ready and everything flows into Xero or MYOB without retyping.

  • Fleet logins with vehicle lists
  • Account pricing per customer
  • Approval limits and contacts
  • Monthly statements
  • Pay links by SMS
  • Card, EFTPOS and pay later options
  • Invoices synced to Xero or MYOB
  • Overdue account reminders
04How it changes

Before and after

A brake job approval, wolloped.

Here's how a Tuesday morning brake job could change. Every workshop is different, so we map yours first.

Before

  1. Hunt pads and rotors across three supplier websites
  2. Guess the labour from last time
  3. Add it up on a calculator and forget the margin
  4. Ring the customer three times and leave a voicemail
  5. Car sits on the hoist until they call back at lunch
  6. The bay earns nothing all morning

After

  1. Rego in, pads and rotors priced from your suppliers
  2. Labour time fills itself in
  3. Margin applied to every line automatically
  4. Quote texted with photos of the worn pads
  5. Customer approves in one tap from work
  6. Parts ordered and the job's back on
05Services

Everything under one roof

Software, websites and systems for mechanics.

Whether you're starting fresh or upgrading what you've got, it's one team from the first sketch to the support call.

Custom software for mechanics

Built around how your mechanical workshop actually runs: smart quoting, sMS approvals and the admin in between, in one system you own.

Websites for mechanics

Fast, hand-built websites that rank for the searches your customers make and turn visits into enquiries, bookings or orders.

Mechanical workshop system upgrades

Running on spreadsheets, old software or a platform you've outgrown? We move your data across and upgrade in stages so the business never stops.

Apps and portals for mechanics

Digital inspections and online booking: customer and staff portals that work on any phone without an app store.

Integrations and automation

We connect Mechanic Desk, Workshop Software and MotorMouth so information moves on its own and nobody retypes it.

Hosting, support and care

Managed hosting, updates, backups and security for your mechanical workshop, looked after by the people who built it.

06Integrations

Connections

Plays nicely with what you already use.

We connect to the workshop software, suppliers and payment tools you rely on. If something's holding you back we'll replace it.

  • Mechanic Desk
  • Workshop Software
  • MotorMouth
  • Repco
  • Burson Auto Parts
  • Capricorn
  • HaynesPro
  • Xero
  • MYOB
  • Stripe
  • Square
  • Tyro
  • Afterpay
  • Zip
  • Twilio SMS
  • Google Business Profile
  • Google Calendar
  • Facebook
07How we work

The process

Some people dip their toe in. We turn up in a rebreather.

We get properly below the surface of your mechanical workshop: the systems, the busy days and the jobs everyone hates. Then we fix the bits that matter most first.

  1. 01

    Think

    We spend time at the front counter and out in the workshop, then work out where the hours actually disappear.

  2. 02

    Archi-tech

    We plan it before writing code: your quotes, suppliers, labour times, bays, customers, hosting and cost.

  3. 03

    Build

    Real engineering, shown to you early and often. Usually quoting and approvals first so the hoists start moving quicker.

  4. 04

    Look after

    We host it, maintain it and keep improving it. When something breaks you call the people who built it.

08Questions

FAQ

Things mechanics ask us.

Something else on your mind? Ring 0423 011 252 and ask the people who'd build it.

Can it work with our existing workshop software?

Usually, yes. If Mechanic Desk, Workshop Software or another system is handling your invoicing well we build the quoting, approvals and bookings around it. If it's holding you back we'll show you what replacing it would involve before anything changes.

Can it pull parts prices from our suppliers?

Where your suppliers offer online catalogues or trade account access we can bring their prices and availability into the quote. We check what each supplier allows when we plan it.

Where do the labour times come from?

Your own times, a labour guide you already subscribe to or both. Times you set for regular jobs are saved so everyone in the workshop quotes the same.

Will customers actually approve by text?

Most people find it easier than a phone call. They see the photos and the price, then tap approve when it suits them. If they haven't opened it the system can send a nudge.

Can we handle fleet customers differently?

Yes. Fleet and business accounts can have their own pricing, approval limits, vehicle lists and monthly statements.

How much does it cost?

It depends on what you need, so we quote up front once we understand it. No surprise invoices, no lock-in and you own what we build.

How long does it take?

Smaller pieces like online booking or SMS reminders can be quick. Bigger systems are built in stages so you get the first win early instead of waiting for everything at once.

Who looks after it once it's built?

We do. We host it on our own managed servers and keep it updated and secure. When you need something you ring the people who built it.

We already have systems. Can you upgrade them instead of starting again?

Usually, yes. Most mechanics we work with keep what's working and upgrade the rest in stages. We move your data across, connect the old and new while we switch and retire the old system only when the new one is proven.

Contact

Got a mechanical workshop problem? Consider it wolloped.

Tell us what's slow, broken, manual or missing. You don't need a spec, just describe what's going on.

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