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Tobacconist ordering with age checks & compliance

Tobacconists: compliant ordering, age-checked. Rules built in, not bolted on.

Strict and changing rules, age checks done by eye and orders taken by phone. We build compliant ordering systems with age verification for tobacconists.

Looking for compliant tobacconist ordering software?

Tobacco retail is tightly regulated and rules differ by state. We build ordering flows with age verification and only offer what you're allowed to sell, where you're allowed to sell it.

Wollopit builds online stores, product tools, click and collect and integrations for tobacconists around how your shop actually runs. We connect the POS and platforms you already use, replace the ones holding you back and look after the lot on our own servers, so you can get back to selling.

01The problems

What we hear from tobacconists

Does your tobacconist have these problems? Here's how we'd fix them.

Most tobacconists we talk to are running a shop and a website that don't talk to each other, then fixing the gaps by hand every afternoon.

  • The problemAge checks by eyeRisky and inconsistent.
    How we fix itAge verification at ordering and pickup.
  • The problemRules by stateLaws differ and change.
    How we fix itProducts and delivery restricted by state rules.
  • The problemPhone ordersBusy counter.
    How we fix itClick and collect.
  • The problemLicence recordsLicences tracked loosely.
    How we fix itLicence and compliance records.
  • The problemStockHard to track.
    How we fix itStock management.
  • The problemAccessoriesLighters and accessories not online.
    How we fix itAccessory store.
02What we build

Solutions

What we build for tobacconists. Usually all talking to each other.

Pick the one that's hurting most or join the whole lot up. Everything is built around how your team works, not the other way round.

01

Age verification

Checked before purchase.

02

State rules

Restrictions applied automatically.

03

Click & collect

Pickups with ID checks.

04

Compliance records

Licences and logs.

05

Stock management

Counts accurate.

06

Accessory store

Legal accessories online.

03How it changes

Before and after

A rule change, wolloped.

Here's how a typical day could change. Every business is different, so we map yours first.

Before

  1. New rules announced
  2. Staff unsure
  3. Signs updated by hand
  4. Risk of breaches

After

  1. Rules updated in the system
  2. Restricted items hidden
  3. Checks enforced
  4. Compliance recorded
04Services

Everything under one roof

Software, websites and systems for tobacconists.

Whether you're starting fresh or upgrading what you've got, it's one team from the first sketch to the support call.

Custom software for tobacconists

Built around how your tobacconist actually runs: age verification, state rules and the admin in between, in one system you own.

Websites for tobacconists

Fast, hand-built websites that rank for the searches your customers make and turn visits into enquiries, bookings or orders.

Tobacconist system upgrades

Running on spreadsheets, old software or a platform you've outgrown? We move your data across and upgrade in stages so the business never stops.

Apps and portals for tobacconists

Click & collect and compliance records: customer and staff portals that work on any phone without an app store.

Integrations and automation

We connect Shopify, WooCommerce and Square so information moves on its own and nobody retypes it.

Hosting, support and care

Managed hosting, updates, backups and security for your tobacconist, looked after by the people who built it.

05Integrations

Connections

Plays nicely with what you already use.

We connect to the tools you rely on, work alongside the ones you're happy with or replace the ones holding you back.

  • Shopify
  • WooCommerce
  • Square
  • Lightspeed
  • Stripe
  • Afterpay
  • Xero
  • Australia Post
  • StarShipIt
  • Klaviyo
  • Google Merchant Center
06How we work

The process

Some people dip their toe in. We turn up in a rebreather.

We get properly below the surface of your tobacconist: the systems, the busy days and the jobs everyone hates. Then we fix the bits that matter most first.

  1. 01

    Think

    We spend time with the people doing the work, see where the hours go and work out what's actually slowing you down.

  2. 02

    Archi-tech

    We plan it before writing code: your data, customers, payments, the tools you keep, hosting and cost.

  3. 03

    Build

    Real engineering, shown to you early and often. Usually the most painful bit first, so you get a win quickly.

  4. 04

    Look after

    We host it, maintain it and keep improving it. When something breaks you call the people who built it.

07Questions

FAQ

Things tobacconists ask us.

Something else on your mind? Ring 0423 011 252 and ask the people who'd build it.

Do you build for vape sales?

Only within the law. Vapes are now restricted to pharmacy supply in Australia, so we don't build systems that sell them outside those rules.

How much does it cost?

It depends on what you need, so we quote up front once we understand your tobacconist. No surprise invoices, no lock-in and you own what we build.

Do we have to leave Shopify or WooCommerce?

No. Most of the time we build on top of the platform you're on: custom features, integrations and better product tools. If it's genuinely holding you back we'll explain the options first.

Can the shop and the website share stock?

Yes. We sync your POS, website and marketplaces so stock, prices and orders line up without anyone retyping them.

Who looks after it once it's built?

We do. We host it on our own managed servers and keep it updated and secure. When you need something you ring the people who built it.

We already have systems. Can you upgrade them instead of starting again?

Usually, yes. Most tobacconists we work with keep what's working and upgrade the rest in stages. We move your data across, connect the old and new while we switch and retire the old system only when the new one is proven.

Contact

Got a tobacconist problem? Consider it wolloped.

Tell us what's slow, broken, manual or missing. You don't need a spec, just describe what's going on.

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