Itinerary builder
Day-by-day itineraries from your library of hotels, tours and transfers, with maps, photos and your branding.
Travel agent software: itineraries, portals & payments
Travel agents: itineraries clients love opening. Sell the trip, skip the paperwork.
The itinerary lives in a Word doc, the e-tickets are buried in three different emails, the cruise balance is due Friday and the client wants to know what time their transfer is. Again. We build branded itinerary builders, client trip portals, quoting and payment systems for travel agents, then we host them and look after them.
Looking for travel itinerary software that keeps the whole trip in one place?
A travel agency sells something that doesn't exist yet. Until the client is on the plane, the trip is a pile of supplier confirmations, PDFs, deposit dates, passport details and a Word itinerary you rebuild every time the airline shuffles a schedule. The booking happens in your GDS or supplier portals but everything the client actually sees gets stitched together by hand.
Wollopit builds custom software for travel agents around how you actually work. Quotes that look like a brochure. Itineraries that update when a flight changes. A trip portal where clients find every ticket, voucher and payment due date on their phone, even with no signal in a Tuscan village. We connect to the tools you already use, replace the ones slowing you down and host the lot, so you spend your time selling trips instead of formatting them.
01The problems
What we hear from travel agents
Does your travel agency have these problems? Here's how we'd fix them.
Most agents we talk to are brilliant at building a trip and worn out by everything that comes after the booking. The admin grows with every client you win.
- The problemItineraries built in WordCopying hotel blurbs, fixing the formatting and exporting a PDF that's wrong the minute anything changes.How we fix itAn itinerary builder with your saved hotels, tours and transfers. Drag in a day, it pulls the details and photos, branded every time.
- The problemDocuments scattered everywhereE-tickets, hotel vouchers, transfer confirmations and insurance policies emailed one at a time. Clients forward the wrong one at check-in.How we fix itEvery document attached to the right day of the trip in one client portal, ready to show at the counter.
- The problemSchedule changes mean re-sending everythingThe airline moves a flight by two hours and you're rebuilding the itinerary, re-exporting the PDF and re-emailing the whole family.How we fix itLive itineraries. Change the flight once and the client's portal updates with a note telling them what moved.
- The problemChasing deposits and balancesCruise balances due 90 days out, tour final payments, land content deposits. All tracked in a diary and a lot of hope.How we fix itPayment schedules per trip with online card payments, automatic reminders before each due date and a dashboard of what's owing.
- The problemQuotes that take all nightA client wants three options for Japan. You build three Word docs, they reply 'what about Vietnam?' and you start again.How we fix itSide-by-side quote options from your saved content, sent as a branded link they can accept and pay a deposit on.
- The problemEnquiries that arrive half-finishedA two-line email, then six back-and-forths to find out dates, budget, who's travelling and whether anyone has a passport.How we fix itA trip enquiry form that asks the right questions up front and drops a ready-to-quote lead into your pipeline.
- The problemPassenger details by emailPassport numbers typed into emails, names that don't match the passport and a birthdate missed for the 6 year old.How we fix itA secure traveller form where each passenger enters their own details, checked against passport rules before you ticket.
- The problemGroup trips are a messWeddings, school tours and sporting clubs with 40 travellers, 40 payment plans and one very stressed organiser.How we fix itGroup portals with their own sign-up page, individual payment plans, rooming lists and a dashboard for the organiser.
- The problemCommissions slip throughYou know a supplier owes you commission on that river cruise. You just can't remember which one or how much.How we fix itCommission tracking per booking with expected versus received, overdue alerts and reports that reconcile with Xero or MYOB.
- The problemRepeat clients forgottenYour best clients travel every year but nobody follows up until they've booked direct with someone else.How we fix itClient history, travel anniversaries, passport expiry reminders and welcome-home emails that ask about the next trip.
02What we build
Solutions
What we build for travel agents. Usually all talking to each other.
Pick the one that's hurting most or join the whole lot up. Everything is built around how your team works, not the other way round.
Client trip portal
Every booking, ticket, voucher and payment for a trip in one link, saved to their phone for offline use.
Quote builder
Multiple trip options side by side, sent as a link clients can accept and pay a deposit on.
Payment schedules
Deposits, instalments and final balances with online card payments and automatic reminders.
Trip enquiry forms
Dates, budget, travellers, interests and must-dos captured up front, straight into your pipeline.
Secure traveller details
Passport, dietary, frequent flyer and emergency contact details collected safely from each passenger.
Group travel portals
Sign-up pages for weddings, school tours and clubs with rooming lists and individual payment plans.
Live trip updates
Flight changes and new documents pushed to the portal with SMS or email alerts to the traveller.
Supplier & content library
Your go-to hotels, tours and transfers saved once with notes, photos and contacts, reused in every quote.
Commission tracking
Expected and received commission per booking, overdue supplier follow-ups and reports for your accountant.
Client CRM
Every client's trips, preferences, passport expiry and special dates in one place.
Pre-departure & welcome home
Countdown emails, packing tips, visa reminders and a follow-up when they land.
A website that sells trips
Hand-built, quick on mobile, with feature trips, enquiry forms and built to rank for 'travel agent near me'.
03The systems
The big ones
Your whole agency, on one system.
These are the systems travel agents ask us about most. Each one stands on its own and they get properly clever when they're joined up.
Itinerary builder
Build a ten-day trip in the time it takes to boil the kettle.
Your favourite hotels, tours, transfers and restaurants live in a library you build once. Drop them into days, add flights and the itinerary lays itself out with photos, maps and your branding. Change something later and the client sees it straight away.
- Drag-and-drop days and segments
- Saved hotels, tours and transfers
- Flight details added in seconds
- Maps and photos for every stop
- Your logo, colours and fonts
- Local times and check-in reminders
- Notes like 'driver waits at gate B'
- Reuse past trips as templates
- Print-ready PDF when they want paper
Client trip portal
The whole trip in their pocket.
Clients get one link with their itinerary, every ticket and voucher, payment due dates and your after-hours number. It saves to their phone so it works offline at the check-in desk in Rome or a ferry terminal in Croatia.
- Documents attached to the right day
- Works offline once saved
- Payment schedule and pay online
- Live updates with change notes
- Emergency and after-hours contacts
- Visa and entry reminders
- Travel insurance policy on hand
- Shareable with the whole family
- Countdown to departure
Quotes & enquiries
Quotes that look like a brochure and close like a booking.
Enquiries come in with the details you need, then you build two or three options from your saved content in minutes. Clients get a branded link to compare, pick one and pay the deposit on the spot.
- Smart trip enquiry forms
- Lead pipeline from enquiry to booked
- Side-by-side quote options
- Built from your content library
- Accept and pay deposit online
- Quote expiry and follow-up reminders
- See when a client opens the quote
- Turns into an itinerary on acceptance
Group travel
Forty travellers, one organiser, zero spreadsheets.
Weddings, school trips, sporting clubs and milestone birthdays get their own sign-up page. Each traveller enters their details and pays on their own plan while you and the organiser watch it fill up.
- Branded group sign-up pages
- Individual payment plans
- Room sharing and rooming lists
- Passenger details collected per person
- Organiser dashboard
- Group messages by SMS and email
- Optional extras and add-ons
- Manifests for suppliers in one click
Payments & commissions
Know what's due, what's paid and what you're owed.
Every trip carries its own payment schedule with reminders that go out before you have to chase. On the other side, commission from every supplier is tracked so nothing slips past and Xero or MYOB stays tidy.
- Deposits, instalments and balances
- Online card payments via Stripe
- Automatic due-date reminders
- Supplier payment due dates
- Expected versus received commission
- Overdue commission alerts
- Sync to Xero or MYOB
- Monthly sales and margin reports
04How it changes
Before and after
A family holiday, wolloped.
Here's how a flight change three weeks before departure could look. Every agency works differently, so we map yours first.
Before
- Airline emails a schedule change at 9pm
- Open the Word itinerary and fix every time
- Re-export the PDF and hunt for the new e-ticket
- Email the whole family and hope they read it
- Ring the transfer company to change pickup
- Client still turns up with the old printout
After
- Schedule change flagged on your dashboard
- Update the flight once in the itinerary
- New e-ticket attached to the right day
- Portal updates with a note on what moved
- Family gets an SMS telling them to check it
- Transfer pickup time shown right under the flight
05Services
Everything under one roof
Software, websites and systems for travel agents.
Whether you're starting fresh or upgrading what you've got, it's one team from the first sketch to the support call.
Custom software for travel agents
Built around how your travel agency actually runs: itinerary builder, client trip portal and the admin in between, in one system you own.
Websites for travel agents
Fast, hand-built websites that rank for the searches your customers make and turn visits into enquiries, bookings or orders.
Travel agency system upgrades
Running on spreadsheets, old software or a platform you've outgrown? We move your data across and upgrade in stages so the business never stops.
Apps and portals for travel agents
Quote builder and payment schedules: customer and staff portals that work on any phone without an app store.
Integrations and automation
We connect Amadeus, Sabre and Travelport so information moves on its own and nobody retypes it.
Hosting, support and care
Managed hosting, updates, backups and security for your travel agency, looked after by the people who built it.
06Integrations
Connections
Plays nicely with what you already use.
We connect to the booking and accounting tools you rely on, work alongside the platforms you're happy with or replace the ones holding you back.
- Amadeus
- Sabre
- Travelport
- Tramada
- Tourplan
- Travefy
- Expedia TAAP
- Hotelbeds
- Viator
- Rezdy
- Cover-More
- Xero
- MYOB
- Stripe
- Mailchimp
- Twilio SMS
- HubSpot
- Google Business Profile
- Microsoft 365
- Calendly
07How we work
The process
Some people dip their toe in. We turn up in a rebreather.
We get properly below the surface of your travel agency: the systems, the busy days and the jobs everyone hates. Then we fix the bits that matter most first.
- 01
Think
We sit with you from enquiry to welcome home and work out where the hours actually go.
- 02
Archi-tech
We plan it before writing code: your quotes, itineraries, documents, payments, suppliers, hosting and cost.
- 03
Build
Real engineering, shown to you early and often. Usually the itinerary or portal first, so your next client sees the difference.
- 04
Look after
We host it, maintain it and keep improving it. When something breaks you call the people who built it.
08Questions
FAQ
Things travel agents ask us.
Something else on your mind? Ring 0423 011 252 and ask the people who'd build it.
Can clients access their itinerary offline?
Yes. The trip portal saves to their phone so their itinerary and documents work with no signal, whether that's mid-flight or in a mountain village.
Does it connect to our GDS or mid-office system?
Often, yes. Depending on what you use we can pull booking details from Amadeus, Sabre, Travelport, Tramada or Tourplan so you're not retyping flights. We'll check what's possible with your setup before we quote.
Is passport and traveller information kept secure?
Yes. Traveller details are collected through secure forms, stored encrypted on our managed servers and only visible to the people in your team who need them.
Can it handle group trips like weddings and school tours?
Yes. Each group gets its own sign-up page with individual payment plans, rooming lists and a dashboard for the organiser.
We're a home-based agent under a host agency. Is this for us?
It can be. Plenty of independent agents want their own branded itineraries and client portal on top of what their host provides. We build around your arrangement, not against it.
We already use itinerary software. Do we have to switch?
No. If a platform is doing its job we build around it, adding the portal, payments, groups or website on top. If it's holding you back we'll show you what replacing it would involve before anything changes.
How much does travel agent software cost?
It depends on what you need, so we quote up front once we understand it. No surprise invoices, no lock-in and you own what we build.
How long does it take?
Smaller jobs like an enquiry form or payment reminders can be quick. Bigger systems are built in stages so you get the first win early instead of waiting for everything at once.
Who looks after it once it's built?
We do. We host it on our own managed servers and keep it updated and secure. When you need something you ring the people who built it.
We already have systems. Can you upgrade them instead of starting again?
Usually, yes. Most travel agents we work with keep what's working and upgrade the rest in stages. We move your data across, connect the old and new while we switch and retire the old system only when the new one is proven.
Contact
Got a travel agency problem? Consider it wolloped.
Tell us what's slow, broken, manual or missing. You don't need a spec, just describe what's going on.