Online ticketing
By sailing.
Ferry & cruise booking software: sailings, tickets & manifests
Ferries & cruises: every passenger on the manifest. Sailings, tickets and boarding.
Tickets sold at the wharf, manifests on paper and charters booked by email. We build ferry and cruise systems that sell online and board quickly.
Looking for ferry or cruise booking software?
Ferries and cruise boats have fixed capacity, strict manifests and weather changes. We build ticketing that manages capacity and produces accurate manifests.
Wollopit builds booking systems, itineraries, guest portals and websites for ferry and cruise operators around how your tours and trips actually run. We connect the booking platforms you already use, cut the commissions you don't need to pay and look after the lot on our own servers, so you can get back to looking after guests.
01The problems
What we hear from ferry and cruise operators
Does your ferry and cruise operator have these problems? Here's how we'd fix them.
Most ferry and cruise operators we talk to are paying commission on bookings they could take direct, then juggling manifests, waivers and weather calls by hand.
- The problemWharf ticket queuesTickets bought at departure.How we fix itOnline tickets with QR boarding.
- The problemPaper manifestsSafety lists are handwritten.How we fix itManifests generated from bookings.
- The problemCapacity limitsOverbooking risks.How we fix itCapacity per sailing.
- The problemVehicle bookingsCars booked by phone.How we fix itVehicle space booking.
- The problemWeather cancellationsPassengers are called one by one.How we fix itMass cancellation messages.
- The problemCharters by emailPrivate hire is manual.How we fix itCharter enquiry and booking.
02What we build
Solutions
What we build for ferry and cruise operators. Usually all talking to each other.
Pick the one that's hurting most or join the whole lot up. Everything is built around how your team works, not the other way round.
Boarding scans
QR at the gangway.
Manifests
From bookings.
Vehicle bookings
Space per sailing.
Weather messaging
Rebook or refund.
Charters
Private hire bookings.
03How it changes
Before and after
A sold-out sunset cruise, wolloped.
Here's how a typical day could change. Every business is different, so we map yours first.
Before
- Ticket at the wharf
- Paper manifest
- Calls for weather
- Charter by email
After
- Ticket online
- Manifest generated
- Mass message
- Charter booked
04Services
Everything under one roof
Software, websites and systems for ferry and cruise operators.
Whether you're starting fresh or upgrading what you've got, it's one team from the first sketch to the support call.
Custom software for ferry and cruise operators
Built around how your ferry and cruise operator actually runs: online ticketing, boarding scans and the admin in between, in one system you own.
Websites for ferry and cruise operators
Fast, hand-built websites that rank for the searches your customers make and turn visits into enquiries, bookings or orders.
Ferry and cruise operator system upgrades
Running on spreadsheets, old software or a platform you've outgrown? We move your data across and upgrade in stages so the business never stops.
Apps and portals for ferry and cruise operators
Manifests and vehicle bookings: customer and staff portals that work on any phone without an app store.
Integrations and automation
We connect Rezdy, FareHarbor and Stripe so information moves on its own and nobody retypes it.
Hosting, support and care
Managed hosting, updates, backups and security for your ferry and cruise operator, looked after by the people who built it.
05Integrations
Connections
Plays nicely with what you already use.
We connect to the tools you rely on, work alongside the ones you're happy with or replace the ones holding you back.
- Rezdy
- FareHarbor
- Stripe
- Xero
- TripAdvisor
- Google Business Profile
- Google Maps
- Mailchimp
- Twilio SMS
- Booking.com
06How we work
The process
Some people dip their toe in. We turn up in a rebreather.
We get properly below the surface of your ferry and cruise operator: the systems, the busy days and the jobs everyone hates. Then we fix the bits that matter most first.
- 01
Think
We spend time with the people doing the work, see where the hours go and work out what's actually slowing you down.
- 02
Archi-tech
We plan it before writing code: your data, customers, payments, the tools you keep, hosting and cost.
- 03
Build
Real engineering, shown to you early and often. Usually the most painful bit first, so you get a win quickly.
- 04
Look after
We host it, maintain it and keep improving it. When something breaks you call the people who built it.
07Questions
FAQ
Things ferry and cruise operators ask us.
Something else on your mind? Ring 0423 011 252 and ask the people who'd build it.
Can it handle commuter passes?
Yes. Multi-trip passes and commuter cards can be sold online and scanned at boarding.
How much does it cost?
It depends on what you need, so we quote up front once we understand your ferry and cruise operator. No surprise invoices, no lock-in and you own what we build.
Can we keep selling through agents and OTAs?
Yes. We connect your direct bookings with the channels you use, so availability lines up everywhere and you push more people to book direct.
What happens when weather cancels a trip?
Guests can be messaged, rebooked or refunded from one screen instead of a night of phone calls.
Who looks after it once it's built?
We do. We host it on our own managed servers and keep it updated and secure. When you need something you ring the people who built it.
We already have systems. Can you upgrade them instead of starting again?
Usually, yes. Most ferry and cruise operators we work with keep what's working and upgrade the rest in stages. We move your data across, connect the old and new while we switch and retire the old system only when the new one is proven.
Contact
Got a ferry and cruise operator problem? Consider it wolloped.
Tell us what's slow, broken, manual or missing. You don't need a spec, just describe what's going on.