Cruise booking
Times and seats.
Whale watching cruise bookings & sighting rebookings
Whale watching: cruises booked, no-whale rebooks automatic. Sighting guarantees handled.
Cruises booked by phone, no-sighting rebooks tracked on paper and weather cancellations by text. We build booking systems for whale watching operators.
Looking for whale watching booking software?
Whale watching depends on season, weather and sightings. We build bookings that handle guarantees and rebookings automatically.
Wollopit builds booking systems, itineraries, guest portals and websites for whale watching operators around how your tours and trips actually run. We connect the booking platforms you already use, cut the commissions you don't need to pay and look after the lot on our own servers, so you can get back to looking after guests.
01The problems
What we hear from whale watching operators
Does your whale watching operator have these problems? Here's how we'd fix them.
Most whale watching operators we talk to are paying commission on bookings they could take direct, then juggling manifests, waivers and weather calls by hand.
- The problemBookings by phoneBusy.How we fix itOnline cruise booking.
- The problemSighting guaranteesTracked on paper.How we fix itAutomatic rebooking credits.
- The problemWeatherCalls.How we fix itOne-tap notices.
- The problemSeasonal schedulesChange often.How we fix itSeason schedules.
- The problemGroupsEmails.How we fix itGroup bookings.
- The problemPhotosGuests want them.How we fix itTrip galleries.
02What we build
Solutions
What we build for whale watching operators. Usually all talking to each other.
Pick the one that's hurting most or join the whole lot up. Everything is built around how your team works, not the other way round.
Sighting credits
Rebooks tracked.
Weather notices
Fast.
Season schedules
Managed easily.
Group bookings
Schools and tours.
Trip galleries
Photos shared.
03How it changes
Before and after
A no-show whale day, wolloped.
Here's how a typical day could change. Every business is different, so we map yours first.
Before
- No whales
- Rebook list on paper
- Guests ring later
- Credits lost
After
- No whales
- Credits issued automatically
- Guests rebook online
- All tracked
04Services
Everything under one roof
Software, websites and systems for whale watching operators.
Whether you're starting fresh or upgrading what you've got, it's one team from the first sketch to the support call.
Custom software for whale watching operators
Built around how your whale watching operator actually runs: cruise booking, sighting credits and the admin in between, in one system you own.
Websites for whale watching operators
Fast, hand-built websites that rank for the searches your customers make and turn visits into enquiries, bookings or orders.
Whale watching operator system upgrades
Running on spreadsheets, old software or a platform you've outgrown? We move your data across and upgrade in stages so the business never stops.
Apps and portals for whale watching operators
Weather notices and season schedules: customer and staff portals that work on any phone without an app store.
Integrations and automation
We connect Rezdy, FareHarbor and Stripe so information moves on its own and nobody retypes it.
Hosting, support and care
Managed hosting, updates, backups and security for your whale watching operator, looked after by the people who built it.
05Integrations
Connections
Plays nicely with what you already use.
We connect to the tools you rely on, work alongside the ones you're happy with or replace the ones holding you back.
- Rezdy
- FareHarbor
- Stripe
- Xero
- TripAdvisor
- Google Business Profile
- Google Maps
- Mailchimp
- Twilio SMS
- Booking.com
06How we work
The process
Some people dip their toe in. We turn up in a rebreather.
We get properly below the surface of your whale watching operator: the systems, the busy days and the jobs everyone hates. Then we fix the bits that matter most first.
- 01
Think
We spend time with the people doing the work, see where the hours go and work out what's actually slowing you down.
- 02
Archi-tech
We plan it before writing code: your data, customers, payments, the tools you keep, hosting and cost.
- 03
Build
Real engineering, shown to you early and often. Usually the most painful bit first, so you get a win quickly.
- 04
Look after
We host it, maintain it and keep improving it. When something breaks you call the people who built it.
07Questions
FAQ
Things whale watching operators ask us.
Something else on your mind? Ring 0423 011 252 and ask the people who'd build it.
Can guests rebook themselves with their credit?
Yes. Credits are applied when they choose a new cruise.
How much does it cost?
It depends on what you need, so we quote up front once we understand your whale watching operator. No surprise invoices, no lock-in and you own what we build.
Can we keep selling through agents and OTAs?
Yes. We connect your direct bookings with the channels you use, so availability lines up everywhere and you push more people to book direct.
What happens when weather cancels a trip?
Guests can be messaged, rebooked or refunded from one screen instead of a night of phone calls.
Who looks after it once it's built?
We do. We host it on our own managed servers and keep it updated and secure. When you need something you ring the people who built it.
We already have systems. Can you upgrade them instead of starting again?
Usually, yes. Most whale watching operators we work with keep what's working and upgrade the rest in stages. We move your data across, connect the old and new while we switch and retire the old system only when the new one is proven.
Contact
Got a whale watching operator problem? Consider it wolloped.
Tell us what's slow, broken, manual or missing. You don't need a spec, just describe what's going on.