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Scenic flight booking software: weights & vouchers

Scenic flights: weights captured, vouchers sold. Bookings ready for the load sheet.

Weights get asked awkwardly at the counter, the manifest gets rewritten by the pilot, vouchers are sold over the phone and a cloudy morning means forty phone calls. We build booking, manifest, voucher and weather rebooking systems for scenic flight and helicopter operators, then we host them and look after them.

Looking for scenic flight booking software that understands seats, weights and weather?

Most tour booking software thinks a scenic flight is a bus tour with wings. It sells six seats and forgets that a family of four plus two blokes off the footy team might not fit the weight limit. It doesn't know which seat goes up front. It has no idea what to do when the cloud base sits at 1,500 feet until lunch. So the gaps get filled with a check-in desk set of scales, a spreadsheet of gift vouchers and a pilot rewriting the manifest on a clipboard.

Wollopit builds custom scenic flight software around how your operation actually flies. Weights are captured privately at booking and flow straight onto the manifest. Slots only sell what the aircraft can carry. Gift vouchers sell themselves online and redeem against real seats. A weather call moves a whole wave of passengers with one tap. We connect Rezdy, FareHarbor, Xero and the agents you already work with, then host and look after the lot on our own servers.

01The problems

What we hear from scenic flight operators

Does your scenic flight operator have these problems? Here's how we'd fix them.

Scenic flight operators run a tight ship: aircraft, pilots, weather and weights all have to line up before anyone leaves the ground. The booking side shouldn't be the bit that holds the flight up.

  • The problemWeights asked at the counterStaff ask every passenger their weight in front of the queue. It's awkward, it slows boarding and half the numbers are optimistic.
    How we fix itWeights captured privately at booking with a reminder to confirm before the day. Scale readings at check-in update the booking without a word said out loud.
  • The problemThe load sheet is built by handThe pilot copies names and weights from a printout onto the manifest and works out the seat plan on the back of it.
    How we fix itA manifest and seat plan for every flight built straight from the bookings, weights totalled against the aircraft's limits and ready on paper or the pilot's iPad.
  • The problemSeats sold that don't fitA booking system sells six seats in a helicopter that can only carry five today with the fuel on board. Somebody gets bumped at the desk.
    How we fix itWeight-aware slots that only sell what the aircraft can actually carry, with fuel load and pilot weight set per flight.
  • The problemEmpty seats on every flightA party of three takes a six-seater. The other seats fly empty or the flight runs at a loss.
    How we fix itShared and private flight options, smart seat filling across bookings and minimum-to-fly rules so you know early if a flight will go.
  • The problemWeather mornings on the phoneLow cloud rolls in and the office spends two hours ringing forty people to cancel, hold or rebook.
    How we fix itPut a wave on hold or cancel it in one tap. Passengers get an SMS with rebooking times and a choice of new date, voucher or refund.
  • The problemGift vouchers in a spreadsheetVouchers sold by phone, written on card stock and logged in a spreadsheet. Someone turns up with one from four Christmases ago.
    How we fix itOnline gift vouchers with unique codes, printable or emailed, redeemed against real seats and tracked from sale to flight.
  • The problemAgents and OTAs overbook youViator, hotel concierges and the visitor centre all sell seats. Two of them sell the last one at the same time.
    How we fix itOne live seat count shared through your channel manager plus an agent portal with their own rates and commissions tallied automatically.
  • The problemCharter quotes by emailPrivate charter enquiries trickle in by email with no passenger numbers, no weights and no dates. The quote takes three replies to get right.
    How we fix itA charter request form that captures route, passengers, total weight and dates, then builds a quote from your hourly rates and positioning.
  • The problemPhoto and video packages missedGuests would happily pay for the GoPro footage but nobody offers it at booking. The files sit on an SD card for a week.
    How we fix itPhoto and video add-ons sold at booking, with footage delivered by private download link after the flight.
  • The problemAircraft hours tallied from the logbookFlight times get added up from the logbook and the next scheduled maintenance sneaks up on a busy weekend.
    How we fix itHours logged per flight from the manifest, maintenance due alerts and aircraft blocked out of the booking calendar when they're in the hangar.
02What we build

Solutions

What we build for scenic flight operators. Usually all talking to each other.

Pick the one that's hurting most or join the whole lot up. Everything is built around how your team works, not the other way round.

01

Flight booking & slots

Scenic routes, shared and private flights, departure waves and capacity per aircraft, bookable on your website in a few taps.

02

Private weight capture

Passenger weights collected discreetly at booking, confirmed before the day and only shown to staff who need them.

03

Manifests & load sheets

Every flight's names, weights, seat plan and contact numbers, printed or on the pilot's iPad.

04

Seat planning

Front seat upgrades, couples kept together and heavier passengers placed for balance, worked out before check-in.

05

Weather holds & rebooking

Hold or cancel a wave in one tap, SMS every passenger and let them pick a new time, voucher or refund online.

06

Gift vouchers

Sold online for a route or a dollar value, emailed or printed and redeemed against live seats.

07

Agent & OTA portal

Hotels, visitor centres and resellers book at their rates, with commissions tallied and one shared seat count.

08

Charter requests & quotes

Private flights, proposals and corporate charters quoted from your hourly rates, with deposits taken online.

09

Photo & video add-ons

In-flight footage and photo packages sold at booking and delivered by download link.

10

Check-in & safety briefings

QR check-in, briefing acknowledgements and waivers signed on a tablet at the desk.

11

Aircraft hours & maintenance

Flight hours per aircraft from the manifests, maintenance due alerts and hangar days blocked out.

12

Pilot rosters

Pilots rostered to flights and aircraft, with duty hours visible before a long day gets scheduled.

13

Reviews & follow-ups

A thank you after landing, a TripAdvisor or Google review request and a voucher offer for next time.

14

A website that takes off

Hand-built, quick on mobile, with live availability and built to rank for 'scenic flights near me'.

03The systems

The big ones

Your whole flight operation, on one system.

These are the systems scenic flight operators ask us about most. Each one works on its own and they get properly clever when they're joined up.

Bookings & seats

Sell the seats the aircraft can actually carry.

Slots know the aircraft, the pilot and the fuel load, so they only sell what fits. Shared flights fill smartly across bookings and private flights block the whole aircraft.

  • Routes, waves and departure times
  • Capacity by seats and by weight
  • Shared and private flight options
  • Front seat and window upgrades
  • Minimum-to-fly rules and alerts
  • Smart seat filling across bookings
  • Live availability on your website
  • Works alongside Rezdy or FareHarbor
  • Deposits and full payment by Stripe

Weights & manifests

Weights captured quietly. Manifests built themselves.

Passengers enter their weight privately when they book and confirm it before the day. Every flight gets a manifest and seat plan built from the bookings, totalled against your limits and ready for the pilot.

  • Private weight entry at booking
  • Confirm-your-weight reminder by SMS
  • Scale readings update the booking
  • Weights hidden from front desk view
  • Seat plan for balance and couples
  • Totals against aircraft limits
  • Printed or on the pilot's iPad
  • Next of kin and contact numbers
  • Manifest archive for every flight

Weather rebooking

A cloudy morning, sorted before the coffee's cold.

When the weather turns, hold or cancel a whole wave in one tap. Every passenger gets an SMS with their options and rebooks themselves while the office gets on with the day.

  • Hold, delay or cancel a wave
  • SMS and email to every passenger
  • Self-serve rebooking link
  • New date, voucher or refund choice
  • Agent bookings notified too
  • Standby list for the next clear day
  • Rebooked seats checked against weight
  • Weather call log for every day

Gift vouchers

Vouchers that sell online and redeem against real seats.

Gift vouchers for a route or a dollar value sold straight from your website, emailed or printed with your branding. They redeem at booking so you always know what's outstanding and what's been flown.

  • Route or dollar value vouchers
  • Branded print-at-home and email
  • Unique codes, no double use
  • Redeemed at online booking
  • Part balances carried over
  • Expiry tracked and reminders sent
  • Outstanding voucher report for Xero
  • Sold by agents and gift shops too

Fleet & pilots

Aircraft hours and pilots, off the whiteboard.

Every flight logs its hours against the aircraft so maintenance never sneaks up. Pilots are rostered to flights and aircraft in the same calendar the bookings live in.

  • Hours logged per flight
  • Maintenance due alerts
  • Hangar days blocked from booking
  • Pilot rosters by aircraft type
  • Duty hours visible on the roster
  • Pilot weights set per flight
  • Charter flights on the same calendar
  • Daily flying summary for the office
04How it changes

Before and after

A cloudy day, wolloped.

Here's how a low cloud morning could change. Every operator flies differently, so we map yours first.

Before

  1. Chief pilot calls the weather at 6:30am
  2. Print the booking list and start dialling
  3. Leave voicemails for half the passengers
  4. Rebook each one by hand in the system
  5. Email the agents one by one
  6. Someone still turns up at the hangar

After

  1. Chief pilot taps hold on the 8am wave
  2. Every passenger gets an SMS within a minute
  3. Most rebook themselves from the link
  4. Others choose a voucher or refund
  5. Agents are notified automatically
  6. The office sees who's still to reply
05Services

Everything under one roof

Software, websites and systems for scenic flight operators.

Whether you're starting fresh or upgrading what you've got, it's one team from the first sketch to the support call.

Custom software for scenic flight operators

Built around how your scenic flight operator actually runs: flight booking & slots, private weight capture and the admin in between, in one system you own.

Websites for scenic flight operators

Fast, hand-built websites that rank for the searches your customers make and turn visits into enquiries, bookings or orders.

Scenic flight operator system upgrades

Running on spreadsheets, old software or a platform you've outgrown? We move your data across and upgrade in stages so the business never stops.

Apps and portals for scenic flight operators

Manifests & load sheets and seat planning: customer and staff portals that work on any phone without an app store.

Integrations and automation

We connect Rezdy, FareHarbor and Checkfront so information moves on its own and nobody retypes it.

Hosting, support and care

Managed hosting, updates, backups and security for your scenic flight operator, looked after by the people who built it.

06Integrations

Connections

Plays nicely with what you already use.

We connect to the tools you rely on, work alongside booking platforms you're happy with or replace the ones holding you back.

  • Rezdy
  • FareHarbor
  • Checkfront
  • Stripe
  • Square
  • Xero
  • MYOB
  • Viator
  • GetYourGuide
  • Klook
  • TripAdvisor
  • Google Business Profile
  • Google Maps
  • Mailchimp
  • Twilio SMS
  • Instagram
  • Facebook
  • OzRunways
  • Deputy
07How we work

The process

Some people dip their toe in. We turn up in a rebreather.

We get properly below the surface of your scenic flight operator: the systems, the busy days and the jobs everyone hates. Then we fix the bits that matter most first.

  1. 01

    Think

    We spend time at the check-in desk, on the apron and in the office on a weather morning, then work out what's actually slowing you down.

  2. 02

    Archi-tech

    We plan it before writing code: your aircraft, routes, seats, weights, vouchers, agents, hosting and cost.

  3. 03

    Build

    Real engineering, shown to you early and often. Usually weights and manifests first, so you get a win before the next busy season.

  4. 04

    Look after

    We host it, maintain it and keep improving it. When something breaks you call the people who built it.

08Questions

FAQ

Things scenic flight operators ask us.

Something else on your mind? Ring 0423 011 252 and ask the people who'd build it.

Are passenger weights kept private?

Yes. Passengers enter their weight privately when they book. It's only visible to the staff and pilots who need it for the manifest, never shown on the front desk screen or in emails.

Can the manifest go straight to the pilot?

Yes. Each flight gets a manifest and seat plan built from the bookings, ready to print or open on the pilot's iPad. Your pilot still does the final weight and balance and signs off as usual.

We already use Rezdy or FareHarbor. Do we have to switch?

No. If your booking platform is doing its job we build around it: weights, manifests, vouchers, weather rebooking and agent tools on top. If it's holding you back, we'll show you what replacing it would involve before anything changes.

Can it stop agents and OTAs overselling our seats?

Yes. Everyone sells from one live seat count, whether it's Viator, a hotel concierge or your own website. Agents can get their own portal with their rates and commissions worked out for you.

How do weather cancellations work?

You hold or cancel a wave in one tap. Every passenger gets an SMS with a link to pick a new time, take a voucher or ask for a refund. Agent bookings get notified too.

Can we track gift vouchers properly?

Yes. Every voucher gets a unique code and is tracked from sale to flight, including part balances and expiry reminders. You'll always know what's outstanding.

How much does a scenic flight system cost?

It depends on what you need, so we quote up front once we understand it. No surprise invoices, no lock-in and you own what we build.

How long does it take?

Smaller jobs like online vouchers or private weight capture can be quick. Bigger systems are planned in stages so you get the first win early instead of waiting for everything at once.

Who looks after it once it's built?

We do. We host it on our own managed servers and keep it updated and secure. When you need something you ring the people who built it.

We already have systems. Can you upgrade them instead of starting again?

Usually, yes. Most scenic flight operators we work with keep what's working and upgrade the rest in stages. We move your data across, connect the old and new while we switch and retire the old system only when the new one is proven.

Contact

Got a scenic flight operator problem? Consider it wolloped.

Tell us what's slow, broken, manual or missing. You don't need a spec, just describe what's going on.

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