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Hot air balloon bookings with automatic weather rebooking

Hot air balloons: weather cancels, guests rebook themselves. Dawn flights without the dawn phone calls.

Weather calls at 4am, passengers rung one by one and vouchers expiring. We build booking systems for balloon operators.

Looking for hot air balloon booking software?

Balloon flights depend on dawn weather. We build bookings that notify and rebook passengers automatically when you cancel.

Wollopit builds booking systems, itineraries, guest portals and websites for hot air balloon operators around how your tours and trips actually run. We connect the booking platforms you already use, cut the commissions you don't need to pay and look after the lot on our own servers, so you can get back to looking after guests.

01The problems

What we hear from hot air balloon operators

Does your hot air balloon operator have these problems? Here's how we'd fix them.

Most hot air balloon operators we talk to are paying commission on bookings they could take direct, then juggling manifests, waivers and weather calls by hand.

  • The problem4am weather callsPhoning passengers.
    How we fix itOne-tap cancellation notices.
  • The problemRebookingBy hand.
    How we fix itSelf-service rebooking.
  • The problemVouchersExpiring.
    How we fix itVoucher tracking.
  • The problemPassenger weightsAsked late.
    How we fix itCaptured at booking.
  • The problemPickupsPlanned by hand.
    How we fix itPickup lists.
  • The problemChampagne breakfastsSeparate.
    How we fix itAdd-ons.
02What we build

Solutions

What we build for hot air balloon operators. Usually all talking to each other.

Pick the one that's hurting most or join the whole lot up. Everything is built around how your team works, not the other way round.

01

Flight booking

Dates and seats.

02

Weather notices

Sent instantly.

03

Self-service rebooking

Guests choose a new date.

04

Voucher tracking

Validity managed.

05

Passenger details

Weights and contacts.

06

Breakfast add-ons

Packages.

03How it changes

Before and after

A 4am weather call, wolloped.

Here's how a typical day could change. Every business is different, so we map yours first.

Before

  1. Wind too strong
  2. Ring 16 passengers
  3. Rebook by hand
  4. Some miss the message

After

  1. Wind too strong
  2. One-tap notice
  3. Passengers rebook online
  4. Everyone informed
04Services

Everything under one roof

Software, websites and systems for hot air balloon operators.

Whether you're starting fresh or upgrading what you've got, it's one team from the first sketch to the support call.

Custom software for hot air balloon operators

Built around how your hot air balloon operator actually runs: flight booking, weather notices and the admin in between, in one system you own.

Websites for hot air balloon operators

Fast, hand-built websites that rank for the searches your customers make and turn visits into enquiries, bookings or orders.

Hot air balloon operator system upgrades

Running on spreadsheets, old software or a platform you've outgrown? We move your data across and upgrade in stages so the business never stops.

Apps and portals for hot air balloon operators

Self-service rebooking and voucher tracking: customer and staff portals that work on any phone without an app store.

Integrations and automation

We connect Rezdy, FareHarbor and Stripe so information moves on its own and nobody retypes it.

Hosting, support and care

Managed hosting, updates, backups and security for your hot air balloon operator, looked after by the people who built it.

05Integrations

Connections

Plays nicely with what you already use.

We connect to the tools you rely on, work alongside the ones you're happy with or replace the ones holding you back.

  • Rezdy
  • FareHarbor
  • Stripe
  • Xero
  • TripAdvisor
  • Google Business Profile
  • Google Maps
  • Mailchimp
  • Twilio SMS
  • Booking.com
06How we work

The process

Some people dip their toe in. We turn up in a rebreather.

We get properly below the surface of your hot air balloon operator: the systems, the busy days and the jobs everyone hates. Then we fix the bits that matter most first.

  1. 01

    Think

    We spend time with the people doing the work, see where the hours go and work out what's actually slowing you down.

  2. 02

    Archi-tech

    We plan it before writing code: your data, customers, payments, the tools you keep, hosting and cost.

  3. 03

    Build

    Real engineering, shown to you early and often. Usually the most painful bit first, so you get a win quickly.

  4. 04

    Look after

    We host it, maintain it and keep improving it. When something breaks you call the people who built it.

07Questions

FAQ

Things hot air balloon operators ask us.

Something else on your mind? Ring 0423 011 252 and ask the people who'd build it.

Can passengers choose their new date after a weather cancellation?

Yes. They get a link with available dates.

How much does it cost?

It depends on what you need, so we quote up front once we understand your hot air balloon operator. No surprise invoices, no lock-in and you own what we build.

Can we keep selling through agents and OTAs?

Yes. We connect your direct bookings with the channels you use, so availability lines up everywhere and you push more people to book direct.

What happens when weather cancels a trip?

Guests can be messaged, rebooked or refunded from one screen instead of a night of phone calls.

Who looks after it once it's built?

We do. We host it on our own managed servers and keep it updated and secure. When you need something you ring the people who built it.

We already have systems. Can you upgrade them instead of starting again?

Usually, yes. Most hot air balloon operators we work with keep what's working and upgrade the rest in stages. We move your data across, connect the old and new while we switch and retire the old system only when the new one is proven.

Contact

Got a hot air balloon operator problem? Consider it wolloped.

Tell us what's slow, broken, manual or missing. You don't need a spec, just describe what's going on.

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