Online pre-booking
Pick dates, packages and a pickup time. Gear is picked and set before they arrive.
Ski hire software: online bookings, saved sizes & fitting
Ski hire: sizes saved, gear ready at pickup. No more queues on the first morning.
Saturday morning the queue's out the door. Every boot gets measured from scratch, DIN settings get scribbled on a docket and season hire lives in a folder under the counter. We build booking, fitting and hire systems for ski hire shops so gear is sized, set and waiting before the customer walks in. Then we host it and look after it.
Looking for ski hire software that books online and remembers everyone's sizes?
A ski hire shop does a week's trade in two hours. Friday night and Saturday morning everyone turns up at once. Half of them haven't worn ski boots since last July and every family needs four different sizes. Staff measure feet, ask weight and ability, set bindings, write it all on a docket and do the same thing again next year. Meanwhile the phone rings about snow chains and someone's arguing about a scratched board.
Wollopit builds custom ski hire software around how your shop actually runs. Customers book online and enter heights, weights, boot sizes and ability before they leave home. Your techs get a fitting list sorted by pickup time with DIN settings worked out. Returning customers are already on file. Season hire, chain hire, clothing and damage records all sit in one system. We connect what you already use and host the lot ourselves so you can get back to the snow.
01The problems
What we hear from ski hire shops
Does your ski hire shop have these problems? Here's how we'd fix them.
Most ski hire shops we talk to are run by people who'd rather be on the mountain. The gear's great. The system behind it is a docket book and a very tired Saturday crew.
- The problemSaturday morning queuesEveryone arrives at 7am wanting first lifts and the line goes out the door while staff fill in forms.How we fix itOnline pre-booking with sizes captured at home, so gear is picked and set the night before.
- The problemMeasuring every customer againThe same family comes back every winter and gets measured, weighed and asked their ability from scratch.How we fix itCustomer profiles that save sizes, stance and ability. Returning skiers confirm and go.
- The problemDIN settings on a docketBinding settings worked out by hand from a chart, written on paper and impossible to find if there's a question later.How we fix itDIN settings calculated from height, weight, age, ability and sole length, then recorded against each hire with the tech who set them.
- The problemSeason hire on paperKids' season leases live in a folder. Nobody's sure who has which skis or when they're due back.How we fix itSeason hire booked and paid online with gear assigned to each child and swaps for growing feet logged.
- The problemPackages that confuse peopleStandard, performance, demo, boots only, skis only. Customers ring to ask the difference and still pick wrong.How we fix itClear packages online showing what's included, who it suits and the price per day upfront.
- The problemClothing hire tacked onJackets, pants, gloves and helmets handled separately, sized separately and forgotten until the counter.How we fix itClothing and helmet add-ons in the same booking with sizes saved alongside the gear.
- The problemSnow chain chaosChain hire spikes the moment the road report changes and every car needs a different size.How we fix itChain hire booked by tyre size with returns tracked and deposits refunded automatically.
- The problemDamage disputesA board comes back with a core shot and the customer swears it was already there.How we fix itCondition records with photos at check-out and return, plus damage waivers sold at booking.
- The problemNo idea what's on the rackSize 27.5 boots run out by 8am and nobody knew because availability lives in someone's head.How we fix itLive stock by size and model so online bookings stop when a size is gone and you know what to buy next season.
- The problemLate returns and missing gearGear due back Sunday turns up Wednesday or never. Chasing it means ringing round from the docket book.How we fix itDue-back reminders by SMS, automatic late fees and an overdue list with phone numbers attached.
- The problemWaivers on clipboardsEvery adult signs a paper form at the counter while the queue grows behind them.How we fix itDigital waivers signed at booking and stored with the hire, including parents signing for kids.
- The problemNew crew every seasonFresh seasonal staff every June who need to learn the system, the packages and the fitting process in a week.How we fix itSimple screens and checklists that walk new staff through fitting, check-out and returns.
02What we build
Solutions
What we build for ski hire shops. Usually all talking to each other.
Pick the one that's hurting most or join the whole lot up. Everything is built around how your team works, not the other way round.
Saved customer sizes
Heights, weights, boot sizes, stance and ability stored for every returning skier and boarder.
Family accounts
One booking for the whole family with sizes saved for each person.
DIN calculator & records
Binding settings worked out and logged against every hire with the tech's sign-off.
Fitting queue
A tech screen sorted by pickup time showing who's next and what to set.
Season hire
Kids' and adult season leases booked online with gear assigned and swaps logged.
Packages & pricing
Standard, performance and demo packages with day rates and multi-day discounts.
Clothing & helmet add-ons
Jackets, pants, gloves, goggles and helmets added in the same booking.
Snow chain hire
Chains booked by tyre size with deposits held and refunded on return.
Digital waivers
Signed online before pickup and stored with every hire.
Condition & damage records
Photos at check-out and return, damage waivers and repair notes.
Stock by size
Live availability by model and size so you never overbook boots.
Tuning & servicing
Wax, edge and repair jobs booked in with tickets and ready-by times.
Returns & reminders
SMS due-back reminders, late fees and an overdue list.
A website that books
Quick on mobile with live availability and built to rank for ski hire in your town.
03The systems
The big ones
Your whole hire shop, on one system.
These are the systems ski hire shops ask us about most. Each one works on its own and they get properly clever when they're joined up.
Pre-booking & saved sizes
Sized at home. Ready on the rack.
Customers book online and enter heights, weights, boot sizes and ability for everyone in the group. Returning families just confirm last year's details. By the time they walk in the gear is picked, set and labelled with their name.
- Book skis, boards and boots online
- Sizes captured for every person
- Returning customers confirm and go
- Family accounts with one checkout
- Pickup time slots to spread the rush
- Night-before pickup option
- Multi-day and early-bird pricing
- Digital waivers at booking
- Confirmation and reminder SMS
Fitting & bindings
Every binding set. Every setting on record.
Your techs get a fitting queue sorted by pickup time with suggested DIN settings already worked out from each customer's details. They check it, set it and sign it off. Every setting is stored against the hire in case anyone asks later.
- Fitting queue by pickup time
- Suggested DIN from height, weight and age
- Ability type and boot sole length
- Tech sign-off on every setting
- Snowboard stance and angles saved
- Kids' gear flagged clearly
- Boot swap notes
- Printed or screen tags for the rack
- Setting history per customer
Season hire
Season hire out of the folder and online.
Parents book and pay for season leases online. Gear is assigned to each child and boot swaps for growing feet get logged as they happen. You can see who has what and when it's all due back.
- Season leases booked online
- Pay upfront or in instalments
- Gear assigned to each person
- Mid-season boot swaps logged
- Returning lease customers rebook fast
- Early-bird season offers
- Due-back reminders at season end
- Unpaid accounts flagged
Stock & damage
Know what's on the rack and what came back dinged.
Live stock by model and size means online bookings stop before you run out of size 27.5s. Photos at check-out and return settle damage arguments in seconds. Repairs go straight into a queue for the workshop.
- Live availability by size and model
- Online bookings capped per size
- Photos at check-out and return
- Damage waiver options at booking
- Repair and tuning queue
- Gear retired when it's worn out
- Utilisation by model
- Buying list for next season
Chains & add-ons
Chains, clothing and helmets in the same booking.
Snow chains booked by tyre size with a deposit that refunds itself on return. Jackets, pants, gloves, goggles and helmets add on to any booking with sizes saved for next time.
- Chain hire by tyre size
- Deposits held and refunded automatically
- Clothing sizes saved per person
- Helmets and goggles as add-ons
- Bundle deals with ski packages
- Overdue chains flagged
- Stock levels for every add-on
04How it changes
Before and after
A powder day, wolloped.
Here's how the first Saturday of the school holidays could change. Every shop is different, so we map yours first.
Before
- Queue out the door at 7am
- Measure every boot again
- Work out DIN from a paper chart
- Waiver forms on a clipboard
- Season hire found in a folder
- First lift missed
After
- Pre-booked with sizes entered at home
- Returning sizes already saved
- Gear picked and set the night before
- Waivers signed online
- Name-tagged gear waiting on the rack
- First lift made
05Services
Everything under one roof
Software, websites and systems for ski hire shops.
Whether you're starting fresh or upgrading what you've got, it's one team from the first sketch to the support call.
Custom software for ski hire shops
Built around how your ski hire shop actually runs: online pre-booking, saved customer sizes and the admin in between, in one system you own.
Websites for ski hire shops
Fast, hand-built websites that rank for the searches your customers make and turn visits into enquiries, bookings or orders.
Ski hire shop system upgrades
Running on spreadsheets, old software or a platform you've outgrown? We move your data across and upgrade in stages so the business never stops.
Apps and portals for ski hire shops
Family accounts and dIN calculator & records: customer and staff portals that work on any phone without an app store.
Integrations and automation
We connect Rezdy, FareHarbor and Checkfront so information moves on its own and nobody retypes it.
Hosting, support and care
Managed hosting, updates, backups and security for your ski hire shop, looked after by the people who built it.
06Integrations
Connections
Plays nicely with what you already use.
We connect to the booking, POS and accounting tools you already rely on or replace the ones holding you back.
- Rezdy
- FareHarbor
- Checkfront
- Booqable
- Square
- Lightspeed Retail
- Shopify
- Stripe
- Xero
- MYOB
- Mailchimp
- Twilio SMS
- Google Business Profile
- Google Maps
- TripAdvisor
- Deputy
07How we work
The process
Some people dip their toe in. We turn up in a rebreather.
We get properly below the surface of your ski hire shop: the systems, the busy days and the jobs everyone hates. Then we fix the bits that matter most first.
- 01
Think
We spend a Saturday morning in the shop and a quiet Tuesday in the office, then work out where the queue and the paperwork really come from.
- 02
Archi-tech
We plan it before writing code: your packages, sizes, DIN process, season hire, stock, hosting and cost.
- 03
Build
Real engineering, shown to you early and often. Usually pre-booking and saved sizes first so you get a win before opening weekend.
- 04
Look after
We host it, maintain it and keep improving it between seasons. When something breaks in August you call the people who built it.
08Questions
FAQ
Things ski hire shops ask us.
Something else on your mind? Ring 0423 011 252 and ask the people who'd build it.
Can families book gear for everyone at once?
Yes. Family accounts store sizes for each person so the whole group books in one go and returning families just confirm last year's details.
Can it work out DIN settings?
Yes. It can suggest a setting from height, weight, age, ability and boot sole length using the standard chart. Your tech checks it, sets it and signs it off. Every setting is recorded against the hire.
Can season hire customers swap boots mid-season?
Yes. Swaps are logged against the lease so you always know which pair each kid has.
Can people book snow chains online?
Yes. They pick their tyre size and pay a deposit so the chains are ready to grab. Deposits are refunded when the chains come back.
We already use Rezdy or FareHarbor. Do we have to switch?
No. If your booking platform is doing its job we build around it with saved sizes, the fitting queue, season hire and stock on top. If it's holding you back we'll show you what replacing it involves before anything changes.
How much does a ski hire system cost?
It depends on what you need, so we quote up front once we understand it. No surprise invoices, no lock-in and you own what we build.
How long does it take?
Smaller jobs like online pre-booking can be quick. Bigger systems are planned in stages so the first win lands before the season starts instead of waiting for everything at once.
What happens in the off-season?
Your system stays online for season hire bookings and early-bird deals. It's also a good time for us to build the next piece.
Who looks after it once it's built?
We do. We host it on our own managed servers and keep it updated and secure. When you need something on a busy Saturday you ring the people who built it.
We already have systems. Can you upgrade them instead of starting again?
Usually, yes. Most ski hire shops we work with keep what's working and upgrade the rest in stages. We move your data across, connect the old and new while we switch and retire the old system only when the new one is proven.
Contact
Got a ski hire shop problem? Consider it wolloped.
Tell us what's slow, broken, manual or missing. You don't need a spec, just describe what's going on.