Online booking engine
Cabins, powered, unpowered and ensuite sites with real availability, deposits and instant confirmations.
Holiday park booking software: cabins, sites & seasonal rates
Holiday parks: cabins and sites booked direct. Fill the park, not the inbox.
Christmas bookings by phone, seasonal rates in a spreadsheet, guests asking which cabin has the water view and Booking.com taking a slice of every night. We build booking, check-in, housekeeping and guest systems for holiday parks that all talk to each other. Then we host them and look after them.
Looking for holiday park booking software that handles cabins, sites and seasons?
A holiday park is a motel, a caravan yard, a cleaning company and a small town council all on one block. You've got cabins with different bed setups, powered sites that fit a 24 foot van and some that don't, slab sites, grassy sites, dog-friendly rows and a handful of permanents who've been there longer than the office. Then the school holidays land and every rule you keep in your head has to be applied to hundreds of bookings at once.
Wollopit builds custom holiday park software around how your park actually runs. Guests choose their spot on your park map and the system applies the right season, minimum stay and extras without anyone touching a calculator. Arrivals get their gate code by SMS. Housekeeping sees exactly which cabins turn over today. We connect the platforms you already rely on, replace the ones holding you back and host the lot on our own servers.
01The problems
What we hear from holiday parks
Does your holiday park have these problems? Here's how we'd fix them.
Most parks we talk to have great sites, loyal regulars and a front office that runs on a booking screen, a whiteboard and a phone that never stops. Fine in May. Not so fine on Boxing Day.
- The problemThe phone rings all through peak seasonSchool holidays open and reception spends the whole day reading out what's free, taking card numbers and writing it all down twice.How we fix itOnline booking that shows real availability for every cabin and site, takes the deposit and sends the confirmation on its own.
- The problemSeasonal rates live in a spreadsheetPeak, shoulder, off-peak, Easter, long weekends and the local footy carnival all priced by hand. Someone always quotes last year's rate.How we fix itRate rules set once for every season and event. The right price lands on every booking automatically.
- The problemMinimum stays argued at the counterSeven nights over Christmas, three over Easter, two on long weekends. Guests book one night online and reception has to ring them back.How we fix itStay rules built into the booking. Minimums, arrival days and gap-filling short stays are handled before the guest pays.
- The problemGuests want to know which cabin is whichIs cabin 12 the one near the pool? Does site 40 fit a 26 foot van with an annexe? Every second email asks.How we fix itAn interactive park map with photos, van lengths, slab or grass, shade and distance to the amenities block for every spot.
- The problemBooking sites take a slice of every nightBooking.com and Expedia send guests who would have booked direct if your own website made it easy.How we fix itA fast direct booking engine on your website with returning guest perks so the commission stays in your pocket.
- The problemDouble bookings across channelsA cabin sells on an OTA while reception books it over the phone. Somebody gets a very awkward call.How we fix itOne live availability calendar synced to your channel manager so every channel sees the same cabin at the same time.
- The problemExtras forgotten or never chargedLinen hire, pet fees, extra cars, late checkout and the kayak hire all noted on a sticky. Half of it never gets billed.How we fix itExtras added during booking or later from the guest's phone, priced by night or by stay and on the bill from day one.
- The problemRegulars all want the same site at ChristmasThe same families ring in January to lock in next Christmas. The list is a notebook and a lot of goodwill.How we fix itReturning guest requests and a fair rebooking window, with a waitlist that offers cancellations to the next family automatically.
- The problemLate arrivals after the office shutsGuests roll in at 9pm, the gate's locked and the manager's phone lights up during dinner.How we fix itOnline check-in before arrival with gate codes, site numbers and a map sent by SMS on the day.
- The problemChangeover day chaosThirty cabins out, thirty in, cleaners working off a printout and reception guessing which ones are ready.How we fix itA housekeeping board on phones showing departures, arrivals, linen counts and a tap to mark each cabin clean.
- The problemMaintenance on scraps of paperA leaking tap in cabin 8, a dead light in the amenities block and a mower service due. All in someone's head.How we fix itMaintenance jobs logged with a photo, assigned to the right person and blocked from sale if a cabin can't be let.
- The problemPermanents and annuals billed by handSite fees, power meter readings and storage charges worked out each quarter in a spreadsheet then retyped into Xero.How we fix itPermanent and annual site accounts with scheduled fees, meter readings and invoices that go straight into Xero or MYOB.
02What we build
Solutions
What we build for holiday parks. Usually all talking to each other.
Pick the one that's hurting most or join the whole lot up. Everything is built around how your team works, not the other way round.
Interactive park map
Guests pick their spot on a map of your park with photos, van lengths, shade and amenities nearby.
Seasonal rate rules
Peak, shoulder, off-peak, school holidays, public holidays and local events priced once and applied everywhere.
Stay rules
Minimum stays, set arrival days, gap-night specials and maximum guests per site enforced at booking.
Extras & add-ons
Linen, pets, extra vehicles, late checkout, firewood and activity hire sold online or from the guest's phone.
Returning guests & waitlists
Favourite site requests, rebooking windows for regulars and waitlists that fill cancellations automatically.
Online check-in & gate codes
Guest details and rego collected before arrival with gate codes and directions sent by SMS.
Guest guide
Wi-Fi, pool hours, bin days, camp kitchen rules and local tips in a phone guide for every guest.
Guest messaging
Booking confirmations, pre-arrival texts, checkout reminders and review requests sent on schedule.
Housekeeping board
Daily departures and arrivals, cabin status, linen counts and cleaner checklists on staff phones.
Maintenance tracker
Jobs logged with photos, assigned to staff or trades and cabins blocked from sale until fixed.
Permanents & annuals
Site agreements, scheduled fees, power meter readings and invoices synced to Xero or MYOB.
Kiosk & activity bookings
Kiosk items, bike hire, mini golf and kids club sessions booked and charged to the guest's stay.
Reports for owners
Occupancy by site type, revenue per night, direct versus OTA bookings and season comparisons.
A website that books
Hand-built, quick on mobile and ready to rank for 'holiday park near me' with booking front and centre.
03The systems
The big ones
Your whole park, on one system.
These are the systems holiday parks ask us about most. Each one works on its own and they get properly clever when they're joined up.
Cabin & site booking
Pick your spot on the map. Book it in a minute.
Guests see your actual park layout and choose the cabin or site that suits them. Van length, power, slab or grass and pet rules are checked before they pay so nobody turns up to a site that doesn't fit.
- Interactive park map with photos
- Cabins, powered, unpowered and ensuite sites
- Van and annexe length checks
- Pet-friendly and accessible filters
- Deposits or full payment by card
- Instant confirmation emails and SMS
- Favourite site requests for regulars
- Group bookings across several sites
- Live availability synced to channels
- Works on any phone
Seasonal pricing & rules
Set the season once. Every booking gets it right.
Peak, shoulder, off-peak and every special event priced in one place. Minimum stays and arrival days apply themselves so reception never has to ring a guest back to fix a booking.
- Season calendars for years ahead
- School and public holiday rates
- Local event pricing
- Minimum stays by season and site type
- Set arrival and departure days
- Gap-night specials to fill holes
- Weekly and long-stay discounts
- Extra adult and child pricing
- Promo codes for direct bookings
- Rate changes scheduled ahead
Arrivals & check-in
Late arrivals let themselves in.
Guests check in online before they leave home. On the day they get their site number, gate code and a map by SMS. Reception sees who's arrived and who's still on the highway.
- Online check-in before arrival
- Rego and vehicle details collected
- Gate codes sent by SMS
- Boom gate and keypad integration
- Arrival map with directions to the site
- Express arrivals list for reception
- Balance payments taken before arrival
- Park rules accepted online
- Late arrival instructions
- Checkout reminders on the last morning
Housekeeping & maintenance
Changeover day, sorted before smoko.
Cleaners see exactly which cabins are departing, arriving or staying over with linen counts ready. Maintenance jobs get logged with a photo and a cabin that can't be let comes off sale until it's fixed.
- Daily housekeeping board on phones
- Departures, arrivals and stayovers
- Linen counts per cabin
- Cleaning checklists with sign-off
- Tap to mark a cabin ready
- Maintenance jobs with photos
- Jobs assigned to staff or trades
- Cabins blocked until repaired
- Scheduled jobs like mowing and pool checks
- History for every cabin
Guest guide & messaging
Answers in their pocket. Fewer knocks on the office door.
Every guest gets a phone guide to your park with the Wi-Fi, pool hours, camp kitchen rules and the best fish and chips in town. Messages go out at the right moment from booking through to the review request.
- Park guide on any phone
- Wi-Fi details and park rules
- Pool, kiosk and office hours
- Bin days and amenities map
- Local tips and attractions
- Weather and park notices
- Pre-arrival and welcome texts
- Checkout reminders
- Review requests after the stay
- Rebook offers for next season
Permanents & annuals
Site fees that bill themselves.
Permanent residents and annual site holders get their own accounts with agreements, fees and power readings in one place. Invoices go out on schedule and land in Xero or MYOB without anyone retyping them.
- Site agreements and renewal dates
- Weekly, monthly or quarterly fees
- Power and water meter readings
- Storage and extra vehicle charges
- Invoices synced to Xero or MYOB
- Direct debit and card payments
- Overdue reminders
- Resident notices by email or SMS
- Visitor and guest registers
- Account history for every site
04How it changes
Before and after
Christmas holidays, wolloped.
Here's how a Boxing Day changeover could look. Every park is different, so we map yours first.
Before
- Phone ringing from 7am with 'anything free?'
- Christmas rates checked against a spreadsheet
- One-night booking that has to be cancelled
- Late arrival rings the manager for the gate code
- Cleaners working off a printout
- Linen hire forgotten on half the bills
After
- Guests booked online and picked their site
- Peak rates applied automatically
- Seven night minimum enforced at booking
- Gate code arrived by SMS at 2pm
- Housekeeping board shows what's ready
- Linen added and paid for at booking
05Services
Everything under one roof
Software, websites and systems for holiday parks.
Whether you're starting fresh or upgrading what you've got, it's one team from the first sketch to the support call.
Custom software for holiday parks
Built around how your holiday park actually runs: online booking engine, interactive park map and the admin in between, in one system you own.
Websites for holiday parks
Fast, hand-built websites that rank for the searches your customers make and turn visits into enquiries, bookings or orders.
Holiday park system upgrades
Running on spreadsheets, old software or a platform you've outgrown? We move your data across and upgrade in stages so the business never stops.
Apps and portals for holiday parks
Seasonal rate rules and stay rules: customer and staff portals that work on any phone without an app store.
Integrations and automation
We connect NewBook, RMS Cloud and SiteMinder so information moves on its own and nobody retypes it.
Hosting, support and care
Managed hosting, updates, backups and security for your holiday park, looked after by the people who built it.
06Integrations
Connections
Plays nicely with what you already use.
We connect to the tools you rely on, work alongside the park platforms you're happy with or replace the ones holding you back.
- NewBook
- RMS Cloud
- SiteMinder
- Booking.com
- Expedia
- Airbnb
- Hipcamp
- Stripe
- Square
- Tyro
- Xero
- MYOB
- Google Business Profile
- Google Maps
- TripAdvisor
- Mailchimp
- Twilio SMS
- Deputy
07How we work
The process
Some people dip their toe in. We turn up in a rebreather.
We get properly below the surface of your holiday park: the systems, the busy days and the jobs everyone hates. Then we fix the bits that matter most first.
- 01
Think
We walk the park, sit at reception through a busy morning and follow the cleaners on changeover day to see what's really slowing you down.
- 02
Archi-tech
We plan it before writing code: your sites, cabins, seasons, stay rules, extras, channels, hosting and cost.
- 03
Build
Real engineering, shown to you early and often. Usually the most painful bit first, so you get a win before the next school holidays.
- 04
Look after
We host it, maintain it and keep improving it. When something breaks during peak season you call the people who built it.
08Questions
FAQ
Things holiday parks ask us.
Something else on your mind? Ring 0423 011 252 and ask the people who'd build it.
Can guests choose their exact cabin or site?
Yes. Guests pick from an interactive map of your park with photos and details for each spot. You decide which sites can be chosen and which are allocated by the office.
Can regular guests rebook the same site?
Yes. Returning guests can request their favourite site and you can give regulars an early rebooking window before Christmas opens to everyone.
Will it handle our seasonal rates and minimum stays?
Yes. You set each season, event and minimum stay once. The system applies the right price and rules to every booking so reception doesn't have to fix them later.
We already use NewBook or RMS. Do we have to switch?
No. If your park management system is doing its job we build around it: the park map, direct booking, guest guide, housekeeping board or permanents billing on top. If it's holding you back we'll show you what replacing it would involve before anything changes.
Will it stop double bookings with Booking.com and Expedia?
Yes. We keep one live availability calendar and sync it through your channel manager so every channel sees the same stock.
Can late arrivals get in after the office closes?
Yes. Guests check in online and receive their site number, gate code and a map by SMS on arrival day. We can connect to many boom gate and keypad systems too.
How much does a holiday park system cost?
It depends on what you need, so we quote up front once we understand it. No surprise invoices, no lock-in and you own what we build.
How long does it take?
Smaller jobs like a park map or guest guide can be quick. Bigger systems are planned in stages so you get the first win early, ideally before your next peak season.
Who looks after it once it's built?
We do. We host it on our own managed servers and keep it updated and secure. When you need something you ring the people who built it.
We already have systems. Can you upgrade them instead of starting again?
Usually, yes. Most holiday parks we work with keep what's working and upgrade the rest in stages. We move your data across, connect the old and new while we switch and retire the old system only when the new one is proven.
Contact
Got a holiday park problem? Consider it wolloped.
Tell us what's slow, broken, manual or missing. You don't need a spec, just describe what's going on.