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Dive shop booking software: trips, courses & gear

Dive shops: trips, courses and gear booked, certs checked before the boat leaves. Ready to splash.

Dives booked by phone, cert cards checked on the dock, medicals on a clipboard and wetsuit sizes guessed at 6am. We build booking, course, gear and manifest systems for dive shops that collect everything before the boat leaves, then we host them and look after them.

Looking for dive shop software that handles the boat, the courses and the gear room?

A dive shop is a boat operator, a dive school, a hire business, a retail shop and a service workshop all sharing one counter. Most shops run that on a tour booking app that doesn't understand certifications, a folder of paper medicals, a whiteboard of wetsuit sizes and the instructor's memory of who's up to which open water dive. It holds together until a fully booked Saturday or a southerly blows through.

Wollopit builds custom dive shop software around how your shop actually runs. Divers pick a trip, upload their cert card, fill in their medical and give their sizes before they arrive. The boat manifest builds itself. Course students move through theory, pool and open water with every sign-off recorded. Gear is tagged, serviced and ready on the boat. We connect the tools you already like, replace the ones holding you back and host the lot on our own servers.

01The problems

What we hear from dive shops

Does your dive shop have these problems? Here's how we'd fix them.

Most dive shops we talk to are brilliant on the water and run the land side on a booking app, paper and a lot of early starts. It works until the boat's full and the wind's up.

  • The problemBookings by phone and emailThe phone rings mid-briefing, someone scribbles a name on a pad and the boat's oversold by two.
    How we fix itOnline trip booking with live seats, dive levels per trip and deposits taken up front, synced to your phone bookings.
  • The problemCert cards checked on the dockDivers turn up without their card, staff ring PADI or SSI from the car park and the boat leaves late.
    How we fix itDivers enter or upload their cert at booking. Staff check it the day before and flag anyone who needs a refresher.
  • The problemMedicals on a clipboardPaper medical questionnaires filled in on the dock, a 'yes' answer spotted at the last minute and a sad diver sent home.
    How we fix itOnline medicals at booking. Any 'yes' gets flagged early so they can see a doctor before the trip, not after.
  • The problemGear sizes guessedWetsuits, BCDs and fins grabbed off the rack at dawn. Half the boat swaps sizes on the way out.
    How we fix itSizes captured at booking and a gear list per trip, so every diver's kit is tagged and loaded before they arrive.
  • The problemCourses tracked in a folderWho's done their eLearning, who's finished the pool and who still needs dive four lives in an instructor's notebook.
    How we fix itCourse enrolments with every stage tracked: theory, pool, open water dives and sign-offs, ready to process the cert.
  • The problemWeather cancellationsA front comes through and someone spends the afternoon ringing forty divers one by one.
    How we fix itCancel a trip and every diver gets an SMS with rebooking links, credits or refunds in a couple of taps.
  • The problemThe manifest is a scrap of paperNames, dive levels, nitrox and buddy pairs written up the night before, then rewritten when bookings change.
    How we fix itA live boat manifest with buddy pairs, headcounts, entry and exit times and safety checks on a tablet.
  • The problemHire gear going missingRegs come back with a full tank of sand, a torch never comes back and nobody knows who had it.
    How we fix itGear tagged with QR codes, scanned out and back against each diver, with damage notes and charges.
  • The problemServicing dates forgottenHire regs overdue for service, tank visual inspections lapsed and a customer's reg sitting in the workshop for three weeks.
    How we fix itService schedules for hire gear and tanks, plus customer service jobs tracked with SMS when it's ready.
  • The problemRetail separate from everythingStudents buy masks and fins at the counter but nothing links back to their course or their account.
    How we fix itCourse gear packs, student discounts and retail sales tied to the diver's profile and your POS.
  • The problemInstructors rostered by group chatWho's on the boat, who's running the pool session and who has the right ratings is sorted over text.
    How we fix itStaff rosters that know instructor ratings and ratios, so every trip and course has the right crew.
  • The problemRepeat divers forgottenA diver does their open water, has a ball and you never hear from them again.
    How we fix itDiver profiles with logged dives and certs, plus automatic nudges for advanced courses, specialties and next season's trips.
02What we build

Solutions

What we build for dive shops. Usually all talking to each other.

Pick the one that's hurting most or join the whole lot up. Everything is built around how your team works, not the other way round.

01

Dive trip booking

Boat dives, shore dives, snorkel trips and night dives with live seats, dive levels and deposits.

02

Cert checks at booking

Divers enter their agency, level and number or upload a photo of their card. Flags for refreshers.

03

Online medicals & waivers

Diver medical questionnaires and liability releases signed online, with any 'yes' answers flagged early.

04

Gear sizes & hire

Wetsuit, BCD, fin and boot sizes at booking, a gear list per trip and QR scan out and back.

05

Course enrolment & tracking

Open Water to Divemaster and specialties, with theory, pool, open water and sign-offs tracked per student.

06

Boat manifests

Live manifests with buddy pairs, nitrox, headcounts, entry and exit times and safety checklists.

07

Weather rebooking

Cancel a trip, SMS everyone and let divers pick a new date, take a credit or get a refund.

08

Instructor rosters

Crew rostered by ratings and student ratios, with pool, boat and classroom sessions on one calendar.

09

Gear servicing & tank tests

Hire regs, BCDs and tanks with service and inspection due dates, plus customer service jobs.

10

Fills & nitrox log

Air and nitrox fills logged per tank, with analyser readings and fill cards for customers.

11

Retail & course packs

Mask, fin and snorkel packs bundled with courses, student discounts and stock synced to your POS.

12

Diver profiles & logbooks

Certs, logged dives, gear sizes and past trips in one profile, so returning divers book in seconds.

13

Packages & dive passes

Multi-dive packs, dive and stay packages and prepaid passes that count down as they're used.

14

A website that floats

Hand-built, quick on mobile, with live trip availability and courses, built to rank for 'dive shop near me'.

03The systems

The big ones

Your whole dive shop, on one system.

These are the systems dive shops ask us about most. Each one works on its own and they get properly useful when they share the same diver.

Dive bookings

Everything about the diver, before they reach the dock.

Divers book a trip online and hand over everything you need in one go: cert, medical, waiver, sizes and nitrox. Staff see a green tick or a red flag the day before, not on the boat at 6am.

  • Boat, shore and night dives
  • Live seats per boat and trip
  • Minimum cert level per dive site
  • Cert number or card photo upload
  • Online medical and waiver
  • Wetsuit, BCD and fin sizes
  • Nitrox and gear hire add-ons
  • Deposits or full payment up front
  • Reminder SMS with meeting point
  • Phone and walk-in bookings in the same diary

Courses

Every student, every skill, every sign-off.

Enrol students online and track them from eLearning through pool sessions and open water dives. Instructors sign off skills on their phone, so processing the cert is quick and nobody gets lost halfway.

  • Open Water to Divemaster
  • Specialties and refreshers
  • eLearning status per student
  • Pool and open water sessions scheduled
  • Skill sign-offs on a phone
  • Instructor to student ratios
  • Course gear packs and discounts
  • Students who stall get a nudge
  • Ready-to-process cert list
  • Next course suggestions after they finish

Boat manifests

A manifest that builds itself.

The manifest comes straight from the bookings, with buddy pairs, levels and gear already filled in. On board the crew run headcounts and log entry and exit times on a tablet, with no soggy paper.

  • Built from live bookings
  • Buddy pairs and guide groups
  • Cert levels and dive count
  • Nitrox and gear listed per diver
  • Headcounts before leaving each site
  • Entry and exit times logged
  • Pre-departure safety checklist
  • Works offline on the water
  • Incident notes recorded
  • Manifest history kept for every trip

Gear & servicing

The gear room, finally sorted.

Every wetsuit, reg, BCD and tank gets a QR code and a history. Hire gear is matched to each diver, servicing and inspection dates warn you early and customer service jobs don't vanish into the workshop.

  • QR tags on every item
  • Scan out and back per diver
  • Sizes matched to bookings
  • Damage and loss charges
  • Reg and BCD service due dates
  • Tank inspection and hydro dates
  • Customer service jobs with SMS when ready
  • Fill and nitrox logs
  • Hire stock levels by size
  • Retail stock synced to your POS

Weather & rebooking

Blown out? Rebooked by lunch.

When the wind turns, cancel the trip in one place and every diver hears about it straight away. They pick a new date, take a credit or get a refund without you spending the afternoon on the phone.

  • Cancel a trip in one tap
  • Bulk SMS and email to divers
  • Self-serve rebooking links
  • Credits that never get lost
  • Refunds through Stripe
  • Waitlists fill freed-up seats
  • Course dives moved to the next slot
  • Packages and passes adjusted
  • Reasons logged for each cancellation
  • Rebooking rates tracked
04How it changes

Before and after

A morning dive trip, wolloped.

Here's how a Saturday boat dive could change. Every shop runs differently, so we map yours first.

Before

  1. Manifest rewritten at 9pm after late phone bookings
  2. Cert cards checked one by one on the dock
  3. Paper medical with a 'yes' spotted at the last minute
  4. Wetsuits swapped around on the way out
  5. Headcount scribbled on a soggy page
  6. Late departure and a grumpy skipper

After

  1. Manifest built from bookings with buddy pairs sorted
  2. Certs verified the day before
  3. Medical flagged a week ago and cleared by a doctor
  4. Kits tagged and on the boat by size
  5. Headcounts and dive times logged on a tablet
  6. Ropes off on time
05Services

Everything under one roof

Software, websites and systems for dive shops.

Whether you're starting fresh or upgrading what you've got, it's one team from the first sketch to the support call.

Custom software for dive shops

Built around how your dive shop actually runs: dive trip booking, cert checks at booking and the admin in between, in one system you own.

Websites for dive shops

Fast, hand-built websites that rank for the searches your customers make and turn visits into enquiries, bookings or orders.

Dive shop system upgrades

Running on spreadsheets, old software or a platform you've outgrown? We move your data across and upgrade in stages so the business never stops.

Apps and portals for dive shops

Online medicals & waivers and gear sizes & hire: customer and staff portals that work on any phone without an app store.

Integrations and automation

We connect Rezdy, FareHarbor and Bókun so information moves on its own and nobody retypes it.

Hosting, support and care

Managed hosting, updates, backups and security for your dive shop, looked after by the people who built it.

06Integrations

Connections

Plays nicely with what you already use.

We connect to the tools you rely on, work alongside booking platforms you're happy with or replace the ones holding you back.

  • Rezdy
  • FareHarbor
  • Bókun
  • Checkfront
  • PADI
  • SSI
  • Stripe
  • Square
  • Lightspeed
  • Shopify
  • Xero
  • MYOB
  • Twilio SMS
  • Mailchimp
  • TripAdvisor
  • Google Business Profile
  • Google Maps
  • Booking.com
  • Deputy
07How we work

The process

Some people dip their toe in. We turn up in a rebreather.

We get properly below the surface of your dive shop: the systems, the busy days and the jobs everyone hates. Then we fix the bits that matter most first.

  1. 01

    Think

    We spend a morning on the dock, in the gear room and behind the counter, then work out what's actually slowing you down.

  2. 02

    Archi-tech

    We plan it before writing code: your trips, courses, certs, medicals, gear, crew, hosting and cost.

  3. 03

    Build

    Real engineering, shown to you early and often. Usually the most painful bit first, so you feel the win before peak season.

  4. 04

    Look after

    We host it, maintain it and keep improving it. When something breaks you call the people who built it.

08Questions

FAQ

Things dive shops ask us.

Something else on your mind? Ring 0423 011 252 and ask the people who'd build it.

Can divers upload their certification card?

Yes. Divers can enter their agency, level and cert number or upload a photo of their card when they book. Your staff check it before the trip and anyone who needs a refresher gets flagged early.

Can the medical questionnaire be done online?

Yes. Divers fill in the medical and waiver when they book. Any 'yes' answer is flagged straight away so they have time to see a doctor before the trip.

We already use Rezdy or FareHarbor. Do we have to switch?

No. If your booking platform is doing its job we build around it, adding certs, medicals, sizes, manifests and courses on top. If it's holding you back, we'll show you what replacing it would involve before anything changes.

Does the boat manifest work without reception?

Yes. We build manifests to work offline on a tablet and sync when you're back in range, so headcounts and dive times are logged wherever you are.

Can it track students through their courses?

Yes. Each student's eLearning, pool sessions, open water dives and skill sign-offs are tracked, so instructors know exactly where everyone's up to and certs get processed quickly.

What happens when we cancel for weather?

Cancel the trip once and every diver gets an SMS with options to rebook, take a credit or get a refund. Course dives move to the next available slot.

How much does a dive shop system cost?

It depends on what you need, so we quote up front once we understand it. No surprise invoices, no lock-in and you own what we build.

How long does it take?

Smaller jobs like online medicals or a gear hire tracker can be quick. Bigger systems are planned in stages so you get the first win early instead of waiting for everything at once.

Who looks after it once it's built?

We do. We host it on our own managed servers and keep it updated and secure. When you need something you ring the people who built it.

We already have systems. Can you upgrade them instead of starting again?

Usually, yes. Most dive shops we work with keep what's working and upgrade the rest in stages. We move your data across, connect the old and new while we switch and retire the old system only when the new one is proven.

Contact

Got a dive shop problem? Consider it wolloped.

Tell us what's slow, broken, manual or missing. You don't need a spec, just describe what's going on.

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