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Trampoline park software: bookings, waivers & parties

Trampoline parks: waivers done before they jump. Bounce more, queue less.

There's a queue at the waiver tablets, the 10am session is somehow over capacity and the phone keeps ringing about Saturday parties. Grip socks get sold one pair at a time at the desk. We build session booking, waiver, party and membership systems for trampoline parks that all talk to each other. Then we host them and look after them.

Looking for trampoline park booking software that sorts waivers, sessions and parties?

A trampoline park runs on timed sessions, a waiver for every single jumper and a party room that's booked solid every weekend. Most parks end up with a booking app, a separate waiver tablet, a party diary, a POS for socks and slushies and a paper folder for incidents. On a wet school holiday Saturday that patchwork shows up as a queue out the door and a court that's fuller than it should be.

Wollopit builds custom trampoline park software around how your park actually runs. Families book a session, sign a waiver for each kid and add grip socks before they leave the couch. Walk-ins, online bookings and parties share one capacity count. Party hosts invite guests who sign their own waivers. Jump passes bill themselves and incidents get logged against the right jumper. We connect the tools you already like, replace the ones holding you back and look after the lot on our own servers.

01The problems

What we hear from trampoline parks

Does your trampoline park have these problems? Here's how we'd fix them.

Most parks we talk to have the fun side nailed. It's the front desk on a Saturday morning that tells you whether the systems are actually working.

  • The problemThe waiver tablet queueParents line up to fill in a waiver on one of two tablets while their kids bounce off the walls. The session starts late.
    How we fix itWaivers signed online at booking for every jumper. Families walk in, scan a QR code and they're on the court.
  • The problemWaivers that don't match the jumpersOne mum, three kids and a neighbour's kid. Staff can't tell who's covered and who isn't.
    How we fix itA waiver per jumper with guardian sign-off for minors. Search by name or phone at the desk and see who's signed in green.
  • The problemSessions oversoldOnline bookings, walk-ins and a party group all land on the 10am and nobody counted the lot together.
    How we fix itOne capacity count per session shared by online, the desk and parties. Full is full, with a waitlist for drop-outs.
  • The problemParties booked by phoneSomeone at the desk juggles the party diary while serving walk-ins. Deposits get chased by text.
    How we fix itParty packages booked online with the room, time, host, food and deposit taken on the spot.
  • The problemParty guests turn up without waiversTwelve kids arrive for a birthday and half the parents are filling in forms at the desk.
    How we fix itThe host gets a party invite link. Guests RSVP and sign their waiver before the day so the party starts on time.
  • The problemGrip socks sold one by oneEvery family stops at the counter for socks and the queue grows again.
    How we fix itSocks added at booking by size, with a 'bringing our own' tick for returning jumpers so nobody pays twice.
  • The problemToddler and teen sessions clashLittle ones and big kids on the same courts because session types live in someone's head.
    How we fix itSession types with age rules, their own capacity and their own pricing. Toddler mornings, teen nights and sensory sessions sorted.
  • The problemJump passes on punch cardsMemberships tracked in a spreadsheet and cards that go through the wash.
    How we fix itJump passes and memberships with automatic billing, a digital pass in their phone and visit limits that count themselves.
  • The problemSchool and vacation care groups by emailGroup bookings come in by email, waivers by fax-style paper stacks and invoices get typed up later.
    How we fix itA group booking portal with group pricing, one consent process for the whole group and invoices straight into Xero or MYOB.
  • The problemNo-shows on peak sessionsFamilies book the busiest slot then don't turn up, while walk-ins get turned away.
    How we fix itReminder SMS with a reschedule link, so spots free up and get snapped up by the waitlist.
  • The problemIncident reports on paperA rolled ankle gets written up on a form that ends up in a folder in the office.
    How we fix itIncident reports on staff phones with photos, linked to the jumper's waiver and session. Ready if your insurer asks.
  • The problemStaff numbers guessedCourt monitors rostered off last week's gut feel, not who's actually booked.
    How we fix itA staffing view that shows jumpers per court against monitors on shift, joined up with your rosters.
02What we build

Solutions

What we build for trampoline parks. Usually all talking to each other.

Pick the one that's hurting most or join the whole lot up. Everything is built around how your team works, not the other way round.

01

Session booking

Timed sessions with capacity per session and per court, online and at the desk.

02

Online waivers

A waiver per jumper with guardian sign-off, valid for a set period for returning families.

03

Check-in desk

QR scan or name search, waiver status at a glance and wristband colours per session.

04

Party packages

Rooms, hosts, food and extras booked online with deposits and balances paid automatically.

05

Party invites & RSVPs

Hosts share an invite link. Guests RSVP and sign waivers before the day.

06

Add-ons & grip socks

Socks by size, slushies, party bags and photo packs added at booking.

07

Session types

Toddler, teen, sensory, fitness and adults-only sessions with their own age rules and prices.

08

Jump passes & memberships

Recurring billing, visit packs and a digital pass that scans at the door.

09

Group & school bookings

Schools, vacation care and sports clubs with group pricing, consent and invoices.

10

Gift cards & vouchers

Digital gift cards and promo codes that work online and at the desk.

11

Incident & safety logs

Incident reports, daily court and net checks and equipment maintenance on staff phones.

12

Staffing & rosters

Court monitor numbers matched to bookings, open and close checklists and rosters.

13

Reminders & marketing

Booking reminders, birthday offers and school holiday emails to families who've jumped before.

14

A website that bounces

Quick on mobile, live session times and party packages, built to rank for 'trampoline park near me'.

03The systems

The big ones

Your whole park, on one system.

These are the systems trampoline parks ask us about most. Each one works on its own and they get properly clever when they're joined up.

Sessions & capacity

One count for every session. Full means full.

Online bookings, walk-ins, parties and groups all draw from the same capacity for each session and each court. Staff see exactly how many jumpers are coming and the website stops selling the second it's full.

  • Timed sessions with set capacity
  • Capacity per court or zone
  • Walk-ins counted with online bookings
  • Party and group spots held automatically
  • Waitlist that fills drop-outs
  • Peak and off-peak pricing
  • School holiday timetables set ahead
  • Reminder SMS with reschedule links
  • Session types with age rules

Online waivers

Every jumper signed before they're in the car park.

Families sign a waiver for each jumper when they book, with a parent or guardian signing for kids. Returning jumpers stay covered for the period you set, so the desk becomes a quick scan instead of a queue.

  • A waiver per jumper
  • Guardian sign-off for minors
  • Valid for a set period for regulars
  • Re-sign prompts when wording changes
  • Signed on the couch or a desk tablet
  • Waiver status shown at check-in
  • Search by name, phone or email
  • Linked to incidents and visits
  • Your wording from your insurer or lawyer

Party packages

Parties booked, paid and waivered without the phone ringing.

Parents pick a package, a room and a time online and pay the deposit on the spot. They get an invite link to share, guests RSVP and sign waivers ahead and your party host has the run sheet before anyone walks in.

  • Packages with rooms and court time
  • Deposits and automatic balance payments
  • Food, party bags and cake add-ons
  • Invite links with guest RSVPs
  • Guest waivers signed before the day
  • Dietary notes for the kitchen
  • Party host run sheets on a phone
  • Room turnaround times built in
  • Upsells for extra jumpers on the day

Jump passes & memberships

Regulars who jump every week and pay without asking.

Weekly passes, visit packs and family memberships that bill themselves and scan at the door. Members book their sessions in a couple of taps and get first dibs on school holiday spots.

  • Weekly and monthly memberships
  • 10-visit and 20-visit packs
  • Family memberships with multiple jumpers
  • Automatic billing and card retries
  • Digital pass in their phone wallet
  • Visit limits counted for you
  • Member-first holiday booking windows
  • Pause and cancel rules you control
  • Birthday offers and comeback emails

Safety & staff

Incidents logged properly. Courts staffed to the bookings.

Staff log incidents on their phone with photos and the jumper's details already filled in from the waiver. Daily court checks and maintenance sit in the same place and a staffing view shows whether you've got enough monitors for who's booked.

  • Incident reports on staff phones
  • Linked to the jumper, waiver and session
  • Photos and witness notes
  • Daily court, pad and net checks
  • Equipment maintenance logs
  • Monitors per court against bookings
  • Open and close checklists
  • Reports ready for your insurer
04How it changes

Before and after

A school holiday Saturday, wolloped.

Here's how the 10am rush could change. Every park is different, so we map yours first.

Before

  1. Queue out the door for two waiver tablets
  2. Parents asking which kids are already signed
  3. Walk-ins sold on top of a full online session
  4. Socks sold one pair at a time at the counter
  5. Party guests filling in forms at the desk
  6. Session starts fifteen minutes late

After

  1. Every jumper signed their waiver at booking
  2. Families scan a QR code and walk straight in
  3. Walk-ins stopped the moment the session filled
  4. Socks already paid for and waiting by size
  5. Party guests signed off from the invite link
  6. Session starts on the buzzer
05Services

Everything under one roof

Software, websites and systems for trampoline parks.

Whether you're starting fresh or upgrading what you've got, it's one team from the first sketch to the support call.

Custom software for trampoline parks

Built around how your trampoline park actually runs: session booking, online waivers and the admin in between, in one system you own.

Websites for trampoline parks

Fast, hand-built websites that rank for the searches your customers make and turn visits into enquiries, bookings or orders.

Trampoline park system upgrades

Running on spreadsheets, old software or a platform you've outgrown? We move your data across and upgrade in stages so the business never stops.

Apps and portals for trampoline parks

Check-in desk and party packages: customer and staff portals that work on any phone without an app store.

Integrations and automation

We connect ROLLER, Square and Lightspeed so information moves on its own and nobody retypes it.

Hosting, support and care

Managed hosting, updates, backups and security for your trampoline park, looked after by the people who built it.

06Integrations

Connections

Plays nicely with what you already use.

We connect to the tools you rely on, work alongside a booking platform you're happy with or replace the ones holding you back.

  • ROLLER
  • Square
  • Lightspeed
  • Tyro
  • Stripe
  • Xero
  • MYOB
  • Mailchimp
  • Klaviyo
  • Twilio SMS
  • Deputy
  • Google Calendar
  • Google Business Profile
  • Facebook
  • Instagram
  • TikTok
  • Apple Wallet
  • Google Wallet
  • Spotify
07How we work

The process

Some people dip their toe in. We turn up in a rebreather.

We get properly below the surface of your trampoline park: the systems, the busy days and the jobs everyone hates. Then we fix the bits that matter most first.

  1. 01

    Think

    We spend a busy Saturday at your front desk, party rooms and courts, then work out what's actually causing the queues.

  2. 02

    Archi-tech

    We plan it before writing code: your sessions, capacity, waivers, parties, passes, staffing, hosting and cost.

  3. 03

    Build

    Real engineering, shown to you early and often. Usually the waiver queue first, so you get a win before the next school holidays.

  4. 04

    Look after

    We host it, maintain it and keep improving it. When something breaks you call the people who built it.

08Questions

FAQ

Things trampoline parks ask us.

Something else on your mind? Ring 0423 011 252 and ask the people who'd build it.

Do waivers carry over to future visits?

Yes. You set how long a waiver stays valid. Returning jumpers are covered until it expires and they're asked to re-sign if your wording changes.

Can one parent sign for all their kids?

Yes. A parent or guardian can add each child and sign once per jumper in a single go. Staff see every kid's status at check-in.

Can party guests sign waivers before the day?

Yes. The party host gets an invite link to share. Guests RSVP and sign their waiver so the party isn't held up at the desk.

Will walk-ins and online bookings share the same capacity?

Yes. Online, desk, party and group bookings all count against one number per session, so you can't oversell a court.

We already use ROLLER. Do we have to switch?

No. If your booking platform is doing its job we build around it, like party invites, incident logs, staffing views or your website. If it's holding you back, we'll show you what replacing it would involve before anything changes.

Do you write our waiver wording?

No. Your wording should come from your insurer or lawyer. We build the system that collects, stores and checks those waivers properly.

How much does a trampoline park system cost?

It depends on what you need, so we quote up front once we understand it. No surprise invoices, no lock-in and you own what we build.

How long does it take?

Smaller jobs like online waivers or a party booking flow can be quick. Bigger systems are planned in stages so you get the first win early instead of waiting for everything at once.

Who looks after it once it's built?

We do. We host it on our own managed servers and keep it updated and secure. When you need something you ring the people who built it.

We already have systems. Can you upgrade them instead of starting again?

Usually, yes. Most trampoline parks we work with keep what's working and upgrade the rest in stages. We move your data across, connect the old and new while we switch and retire the old system only when the new one is proven.

Contact

Got a trampoline park problem? Consider it wolloped.

Tell us what's slow, broken, manual or missing. You don't need a spec, just describe what's going on.

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