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Escape room booking software: slots, waivers & vouchers

Escape rooms: booked, waivered and ready to play. No clipboard at the door.

A booking platform takes a cut of every ticket, waivers get signed on a clipboard at the door and a group of six rocks up twenty minutes late to a 60 minute game. We build booking, waiver and game systems for escape rooms that all talk to each other. Then we host them and look after them.

Looking for escape room booking software that keeps every game on time?

An escape room lives and dies by the clock. Every slot has a fixed start, a fixed game length and a reset that has to happen before the next group walks in. One late group, one missing waiver or one booking that ignored the reset time and the whole Saturday runs behind until close. Most venues juggle a booking platform, a paper waiver, a timer on a phone and a whiteboard of best times to keep it going.

Wollopit builds custom escape room software around how your venue actually runs. Groups book direct on your website at the right price for their headcount. Every player signs their waiver before they arrive. Reminders tell them when to really turn up. Your game masters get a proper console and the leaderboard updates itself. We connect the tools you already like, replace the ones costing you money and look after the lot on our own servers.

01The problems

What we hear from escape rooms

Does your escape room have these problems? Here's how we'd fix them.

Most escape rooms we talk to build brilliant puzzles and then run the front desk on a patchwork of apps, paper and hope. It holds up fine until the school holidays.

  • The problemPlatform fees on every ticketEvery booking pays the platform a per-player cut on top of card fees. On a busy weekend that adds up fast.
    How we fix itDirect booking on your own website with Stripe or Square payments. You keep the margin and the customer details.
  • The problemGroup pricing the system can't handleTwo players pay one rate, six pay another and kids are cheaper midweek. The booking tool only does one price per head.
    How we fix itPricing by player count, day, time and room, with minimum and maximum group sizes enforced at checkout.
  • The problemWaivers on a clipboardTen minutes of the pre-game brief spent chasing signatures, lending pens and reading bad handwriting.
    How we fix itThe booker gets a waiver link to share. Every player signs on their phone before arrival and the desk sees who's still missing.
  • The problemLate groups wreck the dayOne group turns up fifteen minutes late and every game after it starts behind.
    How we fix itSMS reminders with the real arrival time, parking directions and a 'running late' button that alerts the front desk.
  • The problemNo time to resetSlots booked back to back with no gap to relock padlocks, hide props and reset clues.
    How we fix itReset buffers set per room so the calendar never sells a slot your team can't turn around.
  • The problemHeadcounts that change on the dayBooked for four, six show up. Two drop out the night before and want money back.
    How we fix itGroups add players online up to game time, pay the difference and sign waivers. Your change and cancellation rules run automatically.
  • The problemGift vouchers in a drawerPaper vouchers, codes on a spreadsheet and nobody sure which ones have been used.
    How we fix itOnline vouchers by dollar value or by room, emailed or printed, redeemed at checkout with balances tracked.
  • The problemTeam building by email chainA 30 person work booking across three rooms bounces back and forth for a week before anyone pays.
    How we fix itCorporate packages with multiple rooms, staggered starts, catering add-ons, quotes and invoices straight into Xero.
  • The problemThe game master runs on paperA timer on a phone, clues jotted on a notepad and no record of which puzzle groups get stuck on.
    How we fix itA game master console with the countdown, hints sent, clue log and notes per game across every room.
  • The problemLeaderboards nobody seesBest times scribbled on a whiteboard and team photos stuck on the staff phone.
    How we fix itRoom leaderboards on your website and a lobby screen, with team photos emailed to the group after the game.
  • The problemReviews that never get writtenGroups leave buzzing, forget to review by the time they're home and your Google rating stalls.
    How we fix itA post-game email or SMS with their photo, escape time and a review link while they're still on a high.
02What we build

Solutions

What we build for escape rooms. Usually all talking to each other.

Pick the one that's hurting most or join the whole lot up. Everything is built around how your team works, not the other way round.

01

Direct booking engine

Live availability by room and slot on your website, with deposits or full payment through Stripe or Square.

02

Group & player-count pricing

Rates by headcount, day, time and room, plus off-peak deals and school holiday pricing.

03

Online waivers

Linked to each booking, signed on any phone, with parent sign-off for under 18s and records kept safely.

04

SMS & email reminders

Arrival times, directions, what to wear and a 'running late' button, sent through Twilio or email.

05

Room calendar with reset buffers

Every room on one screen with game length, reset time and staff on shift built in.

06

Gift vouchers

Sold online by value or experience, branded, emailed or printed and redeemed at checkout.

07

Corporate & team building packages

Multi-room bookings, staggered starts, catering, quotes, deposits and invoices to Xero or MYOB.

08

Birthday & party bookings

Party packages with room hire, food add-ons, guest waivers and a host checklist.

09

Game master console

Countdown timers, hint screens, clue logs and game notes for every room on one tablet.

10

Leaderboards & team photos

Best times per room on your website and lobby TV, with photos sent to the group.

11

Reviews & post-game follow-up

Thank you messages, review links and rebook offers for the room they haven't played yet.

12

Staff rosters & reset checklists

Shift rosters and room-by-room reset checklists on staff phones so nothing gets missed.

13

A website that books

Hand-built, quick on mobile, with room trailers, difficulty ratings and booking front and centre, built to rank for 'escape room near me'.

03The systems

The big ones

Your whole escape room, on one system.

These are the systems escape rooms ask us about most. Each one works on its own and they get properly clever when they're joined up.

Timed bookings

Every slot sold at the right price with time to reset.

Groups pick a room, a time and a headcount on your website and pay the right price on the spot. The calendar knows each room's game length and reset time, so it never sells a slot your team can't turn around.

  • Live availability by room
  • Pricing by player count
  • Minimum and maximum group sizes
  • Reset buffers per room
  • Deposits or full payment
  • Add players and pay the difference
  • Off-peak and school holiday rates
  • Promo codes and rebook offers
  • Your change and cancellation rules
  • No per-ticket platform fees

Waivers & arrivals

Everyone signed and on time before they walk in.

The booker gets a waiver link to share with the group and every player signs on their own phone. Reminders go out with the real arrival time and the desk sees who's signed, who's missing and who's running late.

  • Waivers linked to each booking
  • Signed on any phone
  • Parent sign-off for under 18s
  • Missing signature nudges
  • Arrival time reminders by SMS
  • Parking and entry directions
  • 'Running late' button for groups
  • Check-in screen for the desk
  • Waiver records kept and searchable

Game master console

Every room's clock and clues on one tablet.

Your game masters run every room from one screen. Start the countdown, send a hint to the room TV and log every clue, so you finally know which puzzles are too hard and which ones groups fly through.

  • Countdown timers per room
  • Hints sent to the room screen
  • Clue and hint log per game
  • Escape time recorded on finish
  • Notes on puzzles that stick
  • Room reset checklists
  • Team photo capture
  • Works on any tablet or laptop

Leaderboards & follow-up

Best times on the wall and reviews in the inbox.

Escape times flow straight from the game master console to a leaderboard on your website and the lobby TV. Each group gets their photo, their time and a review link the moment they walk out.

  • Leaderboards per room
  • Lobby TV display
  • Leaderboard on your website
  • Team photos emailed to the group
  • Review links by SMS or email
  • Rebook offers for unplayed rooms
  • Monthly fastest team shout-outs
  • Mailchimp list kept in sync

Corporate & vouchers

Team building and gift vouchers that sell themselves.

Work groups book multiple rooms with staggered starts, catering and one invoice. Gift vouchers sell online all year round and get redeemed at checkout without anyone checking a spreadsheet.

  • Multi-room corporate packages
  • Staggered starts across rooms
  • Catering and room hire add-ons
  • Quotes and deposits online
  • Invoices straight into Xero or MYOB
  • Gift vouchers by value or room
  • Branded email and print vouchers
  • Voucher balances tracked
  • Expiry reminders
04How it changes

Before and after

A Saturday of games, wolloped.

Here's how a busy Saturday afternoon could change. Every escape room is different, so we map yours first.

Before

  1. Booking comes through a platform that takes its cut
  2. Group booked for four but six turn up
  3. Clipboard waivers eat ten minutes of the brief
  4. Next group arrives late with no warning
  5. Room gets rushed through reset
  6. Every game after it runs behind

After

  1. Group books direct on your website
  2. Extra players added online and paid the difference
  3. Every waiver signed before they leave home
  4. Reminder sent with the real arrival time
  5. Reset buffer already in the calendar
  6. Every game starts on time
05Services

Everything under one roof

Software, websites and systems for escape rooms.

Whether you're starting fresh or upgrading what you've got, it's one team from the first sketch to the support call.

Custom software for escape rooms

Built around how your escape room actually runs: direct booking engine, group & player-count pricing and the admin in between, in one system you own.

Websites for escape rooms

Fast, hand-built websites that rank for the searches your customers make and turn visits into enquiries, bookings or orders.

Escape room system upgrades

Running on spreadsheets, old software or a platform you've outgrown? We move your data across and upgrade in stages so the business never stops.

Apps and portals for escape rooms

Online waivers and sMS & email reminders: customer and staff portals that work on any phone without an app store.

Integrations and automation

We connect Bookeo, Resova and FareHarbor so information moves on its own and nobody retypes it.

Hosting, support and care

Managed hosting, updates, backups and security for your escape room, looked after by the people who built it.

06Integrations

Connections

Plays nicely with what you already use.

We connect to the tools you rely on, work alongside booking platforms you're happy with or replace the ones costing you money.

  • Bookeo
  • Resova
  • FareHarbor
  • Xola
  • Stripe
  • Square
  • Xero
  • MYOB
  • Mailchimp
  • Twilio SMS
  • Google Calendar
  • Google Business Profile
  • Instagram
  • Facebook
  • TikTok
  • Tripadvisor
  • Deputy
  • Spotify
  • YouTube
07How we work

The process

Some people dip their toe in. We turn up in a rebreather.

We get properly below the surface of your escape room: the systems, the busy days and the jobs everyone hates. Then we fix the bits that matter most first.

  1. 01

    Think

    We spend time at the front desk and behind the game master screen on a busy day, then work out what's actually slowing you down.

  2. 02

    Archi-tech

    We plan it before writing code: your rooms, slots, pricing, waivers, vouchers, corporate packages, hosting and cost.

  3. 03

    Build

    Real engineering, shown to you early and often. Usually bookings and waivers first, so you get a win before the next school holidays.

  4. 04

    Look after

    We host it, maintain it and keep improving it. When something breaks you call the people who built it.

08Questions

FAQ

Things escape rooms ask us.

Something else on your mind? Ring 0423 011 252 and ask the people who'd build it.

Can we stop paying booking platform fees?

Yes. Bookings go direct through your own website with payments through Stripe or Square. You pay normal card fees and keep the rest, plus you own the customer list.

Can waivers be signed before the group arrives?

Yes. Each booking gets a waiver link the booker shares with the group. Players sign on their phones, parents sign for under 18s and the desk sees who's still missing.

Can we add corporate team building packages?

Yes. Packages with multiple rooms, staggered starts and catering can be quoted, booked and invoiced together, with invoices going straight into Xero or MYOB.

We already use Bookeo or Resova. Do we have to switch?

No. If your booking platform is doing its job we build around it with waivers, reminders, leaderboards and the game master console. If it's holding you back we'll show you what replacing it would involve before anything changes.

Can it work with our room screens and props?

Often yes. The game master console can send hints to room TVs and we can look at connecting your existing timers and screens once we've seen your setup.

How much does an escape room system cost?

It depends on what you need, so we quote up front once we understand it. No surprise invoices, no lock-in and you own what we build.

How long does it take?

Smaller jobs like online waivers or gift vouchers can be quick. Bigger systems are planned in stages so you get the first win early instead of waiting for everything at once.

Who looks after it once it's built?

We do. We host it on our own managed servers and keep it updated and secure. When you need something you ring the people who built it.

We already have systems. Can you upgrade them instead of starting again?

Usually, yes. Most escape rooms we work with keep what's working and upgrade the rest in stages. We move your data across, connect the old and new while we switch and retire the old system only when the new one is proven.

Contact

Got an escape room problem? Consider it wolloped.

Tell us what's slow, broken, manual or missing. You don't need a spec, just describe what's going on.

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