Trade ordering portal
Customers order any time from phone or desktop, with their pricing, their history and their favourite products up front.
Trade supplier software: trade portals & account pricing
Trade suppliers: let tradies order at 5am without calling you. Account pricing, one-tap reorders.
The phones light up at opening, account prices get looked up by hand, deliveries are booked on a docket pad and builders won't pay until they know which job an invoice belongs to. We build trade portals and the systems behind them for trade suppliers, then we host them and look after them.
Looking for a trade ordering portal that knows every customer's pricing?
A trade supply business lives and dies on the counter between 6am and 8am. Builders, plumbers, sparkies and landscapers all want the same thing: their price, their usual gear and a delivery to site without a ten minute phone call. Meanwhile your team is juggling the phones, the queue at the counter, a price file nobody fully trusts and a pile of statements to chase at month end.
Wollopit builds trade portals around how your yard and counter actually run. Customers log in from the ute, see their own pricing, reorder from saved lists, tag every order to a job and book delivery to site. Orders flow straight into Xero, MYOB or your ERP. Statements, invoices and proof of delivery sit in the portal so the 'can you resend that invoice' calls dry up. We connect the systems you already rely on and look after the lot on our own servers.
01The problems
What we hear from trade suppliers
Does your trade supply business have these problems? Here's how we'd fix them.
Most trade suppliers we talk to have loyal customers and a good team, held together by phones, docket books and a price file in someone's head. It works until the 6am rush hits.
- The problemThe phones go mad at openingFrom 6am the counter's three deep, every line is ringing and orders are being scribbled on a docket pad.How we fix itA trade portal tradies use at 5am from the ute. Orders land in a pick queue before the doors even open.
- The problemAccount pricing looked up by handEvery builder has a price level, a few contract rates and a deal someone agreed to two years ago. Staff look it up or guess.How we fix itPrice levels, contract pricing and customer-specific deals applied automatically to every order, online and at the counter.
- The problemThe same order every MondayTradies ring through the same list of fixings, glue and consumables every week and repeat it item by item.How we fix itSaved lists, reorder from history in one tap and standing orders that drop in on schedule.
- The problemInvoices nobody can match to a jobThe invoice says 'Dave' and forty lines. The builder can't tell which site it was for, so it sits unpaid.How we fix itJob and PO references on every order, carried through to invoices and statements so they reconcile in minutes.
- The problemStatements and invoices chasedMonth end means resending invoices, emailing statements one by one and ringing slow payers.How we fix itStatements, invoices and proof of delivery online, card payments in the portal and polite reminders sent automatically.
- The problemSite deliveries booked by phoneAddress, gate code, time window and 'can the truck get in?' all taken over the phone and written on a docket.How we fix itDelivery booking with site address, time windows and access notes, straight onto the driver's run sheet.
- The problem'Have you got it in stock?' callsHalf the calls are just stock checks. The other half find out it's out after they've driven over.How we fix itLive stock by branch from your system, with lead times and back-order alerts shown before they order.
- The problemAccounts over limit still loading upA customer is 90 days behind and the counter lets them walk out with another pallet of gear.How we fix itCredit limits and account holds shown in the portal and at the counter, with manager approval for overrides.
- The problemQuotes that go nowhereA builder emails a take-off, someone prices it over two days and nobody follows it up.How we fix itOnline quote requests priced at account rates, follow-up reminders and a one-click convert to order.
- The problemSubbies charging to the boss's accountApprentices and subbies put gear on the account and the boss only finds out when the statement arrives.How we fix itMultiple logins per account with spend limits, approvals and a clear record of who ordered what.
- The problemEvery order typed in twicePhone and email orders get retyped into the accounting system or ERP, with typos and missed lines.How we fix itPortal orders flow straight into Xero, MYOB or your ERP. No double handling.
02What we build
Solutions
What we build for trade suppliers. Usually all talking to each other.
Pick the one that's hurting most or join the whole lot up. Everything is built around how your team works, not the other way round.
Account & contract pricing
Price levels, customer-specific rates, project pricing and expiry dates, applied everywhere automatically.
Saved lists & quick reorders
Weekly lists, reorder from past orders in one tap and standing orders on a schedule.
Job & PO references
Required job names or PO numbers on orders, flowing through to invoices and statements.
Online statements & payments
Invoices, statements and credit notes in the portal, card payments via Stripe and automatic reminders.
Site delivery booking
Site addresses, time windows, access notes and crane or forklift requirements booked online.
Driver app & proof of delivery
Run sheets on the driver's phone, photo and signature on drop and delivery notices sent to the customer.
Live stock by branch
Stock levels, lead times and back-order alerts pulled from your stock system for every branch.
Quotes & take-offs
Quote requests with plans attached, priced at account rates, follow-ups and one-click convert to order.
Account users & spend limits
Logins for each site lead or subbie, spend limits, order approvals and a record of who bought what.
Credit control & holds
Credit limits, overdue flags, account holds and approval overrides at the counter and online.
Click and collect counter
Orders picked before arrival, an SMS when it's ready and a counter screen showing what's waiting.
Rep app & account insights
Customer history, spend trends and 'gone quiet' alerts for reps on the road.
Accounting & ERP sync
Orders, customers, invoices and payments synced with Xero, MYOB, Cin7, Unleashed or your ERP.
A trade website that sells
Fast on mobile, a proper product catalogue and built to rank for your suburb and the gear you stock.
03The systems
The big ones
Your whole trade counter, online and joined up.
These are the systems trade suppliers ask us about most. Each one works on its own and they get properly clever when they're joined up.
Trade portal
The counter that's open at 5am.
Every trade customer gets their own login with their pricing, their usual products and their order history. They order from the ute before sunrise and the order is waiting in your pick queue when you open.
- Works on any phone, no app download
- Search by product, code or brand
- Saved lists and one-tap reorders
- Standing orders on a schedule
- Job and PO references on every order
- Pickup or delivery choice at checkout
- Live stock by branch
- Order status and back-order updates
- Multiple users per account
- Orders straight into your system
Account pricing
Every customer's price, right every time.
Price levels, contract rates and one-off deals live in one place and apply themselves to every order, online or at the counter. No more looking it up in a spreadsheet or guessing what Dave usually pays.
- Price levels and customer tiers
- Customer-specific contract pricing
- Project pricing tied to a job
- Start and expiry dates on deals
- Quantity breaks and pack pricing
- Bulk price updates from supplier files
- Margin checks before a price goes live
- Same pricing in portal and at the counter
Statements & credit
Invoices that match jobs. Accounts that pay.
Invoices, statements and proof of delivery sit in the portal, tagged by job, so builders can reconcile and pay without ringing you. Credit limits and holds stop the counter from extending more than you'd like.
- Invoices and statements online
- Filter and download by job or PO
- Proof of delivery attached to invoices
- Card payments in the portal
- Automatic overdue reminders
- Credit limits shown at checkout
- Account holds and override approvals
- Synced with Xero, MYOB or your ERP
Site delivery
Deliveries booked online, dropped with proof.
Customers book delivery to site with the address, time window and access notes. Your dispatch team builds runs by area and drivers get their run sheet, directions and photo proof of delivery on their phone.
- Delivery booking with time windows
- Site access notes and gate codes
- Crane, forklift or hand unload flags
- Runs planned by area and truck
- Driver run sheets on their phone
- Photo and signature on drop
- 'On its way' SMS to the site lead
- Proof of delivery on the invoice
Quotes & reps
Quotes that turn into orders.
Builders send plans or a take-off through the portal and your team prices it at their account rates. Follow-ups go out on their own, the quote converts to an order in one click and reps can see who's gone quiet.
- Quote requests with plans attached
- Priced at account rates
- Quote PDFs in your branding
- Automatic follow-up reminders
- One-click convert to order
- Rep view of account history
- 'Gone quiet' customer alerts
- Win rate and quote pipeline
04How it changes
Before and after
A 6am order rush, wolloped.
Here's how a Monday morning could change. Every trade supplier runs differently, so we map yours first.
Before
- Phones ringing before the kettle's boiled
- Builder reads out his order line by line
- Account price looked up in a spreadsheet
- Delivery details written on a docket pad
- Order retyped into the accounting system
- Builder rings back asking which job the invoice was for
After
- Order placed from the ute at 5am
- Reordered from his saved Monday list
- Contract pricing applied automatically
- Delivery booked with site notes and a time window
- Order flows straight into your system
- Invoice in the portal, tagged to the job, with proof of delivery
05Services
Everything under one roof
Software, websites and systems for trade suppliers.
Whether you're starting fresh or upgrading what you've got, it's one team from the first sketch to the support call.
Custom software for trade suppliers
Built around how your trade supply business actually runs: trade ordering portal, account & contract pricing and the admin in between, in one system you own.
Websites for trade suppliers
Fast, hand-built websites that rank for the searches your customers make and turn visits into enquiries, bookings or orders.
Trade supply business system upgrades
Running on spreadsheets, old software or a platform you've outgrown? We move your data across and upgrade in stages so the business never stops.
Apps and portals for trade suppliers
Saved lists & quick reorders and job & PO references: customer and staff portals that work on any phone without an app store.
Integrations and automation
We connect Xero, MYOB and MYOB Advanced so information moves on its own and nobody retypes it.
Hosting, support and care
Managed hosting, updates, backups and security for your trade supply business, looked after by the people who built it.
06Integrations
Connections
Plays nicely with what you already use.
We connect to the accounting, stock and ERP systems you rely on, work alongside platforms you're happy with or replace the ones holding you back.
- Xero
- MYOB
- MYOB Advanced
- Cin7
- Unleashed
- Pronto Xi
- Epicor BisTrack
- NetSuite
- Shopify
- WooCommerce
- Stripe
- StarShipIt
- Australia Post
- Sendle
- Microsoft 365
- ServiceM8
- simPRO
- Tradify
- Fergus
- AroFlo
07How we work
The process
Some people dip their toe in. We turn up in a rebreather.
We get properly below the surface of your trade supply business: the systems, the busy days and the jobs everyone hates. Then we fix the bits that matter most first.
- 01
Think
We spend time on the counter, in the yard and with dispatch during the morning rush, then work out what's actually slowing you down.
- 02
Archi-tech
We plan it before writing code: your price levels, accounts, stock, deliveries, ERP links, hosting and cost.
- 03
Build
Real engineering, shown to you early and often. Usually the most painful bit first, like reorders or account pricing, so you get a win quickly.
- 04
Look after
We host it, maintain it and keep improving it. When something breaks you call the people who built it.
08Questions
FAQ
Things trade suppliers ask us.
Something else on your mind? Ring 0423 011 252 and ask the people who'd build it.
Can it connect to our ERP or accounting system?
Usually, yes. We connect to Xero, MYOB, Cin7, Unleashed and common ERPs so customers, pricing, stock, orders and invoices flow through without retyping.
Can it handle different pricing for every customer?
Yes. Price levels, contract rates, project pricing and one-off deals with expiry dates are all applied automatically, in the portal and at the counter.
Will tradies actually use it?
If it's quicker than ringing, they will. It works on any phone with no app to download and their usual items are right at the top, so a reorder takes seconds.
Can builders give their site leads and subbies logins?
Yes. Each account can have multiple users with their own spend limits and approvals, so the boss can see exactly who ordered what for which job.
Can customers pay invoices online?
Yes. Invoices and statements sit in the portal and customers can pay by card. Payments sync back to your accounting system.
Do we have to switch our current systems?
No. If your ERP, accounting or stock system is doing its job, we build the portal around it. If something is holding you back, we'll show you what replacing it would involve before anything changes.
How much does a trade portal cost?
It depends on what you need, so we quote up front once we understand it. No surprise invoices, no lock-in and you own what we build.
How long does it take?
We plan bigger systems in stages so you get the first win early, often online reorders with account pricing, instead of waiting for everything at once.
Who looks after it once it's built?
We do. We host it on our own managed servers and keep it updated and secure. When you need something you ring the people who built it.
We already have systems. Can you upgrade them instead of starting again?
Usually, yes. Most trade suppliers we work with keep what's working and upgrade the rest in stages. We move your data across, connect the old and new while we switch and retire the old system only when the new one is proven.
Contact
Got a trade supply business problem? Consider it wolloped.
Tell us what's slow, broken, manual or missing. You don't need a spec, just describe what's going on.