Subscriptions
Timed, skippable and changeable.
Supplement brand ecommerce: subscriptions & repeat orders
Supplement brands: subscriptions that ship on time. Subscriptions, bundles and stockists.
Customers forgetting to reorder, failed subscription payments and gym stockists ordering by text. We build supplement brand systems that keep customers stocked and revenue predictable.
Looking for supplement subscription ecommerce software?
Supplements are perfect for subscriptions, but managing failed payments, skips and changes is fiddly. We build subscription systems that are easy for customers and reliable for you.
Wollopit builds online stores, product tools, click and collect and integrations for supplement brands around how your shop actually runs. We connect the POS and platforms you already use, replace the ones holding you back and look after the lot on our own servers, so you can get back to selling.
01The problems
What we hear from supplement brands
Does your supplement brand have these problems? Here's how we'd fix them.
Most supplement brands we talk to are running a shop and a website that don't talk to each other, then fixing the gaps by hand every afternoon.
- The problemCustomers forget to reorderSales drop between purchases.How we fix itSubscriptions timed to serving sizes.
- The problemFailed paymentsSubscriptions lapse quietly.How we fix itAutomatic retries and card update links.
- The problemSubscription changesCustomers email to change flavours.How we fix itSelf-serve changes and skips.
- The problemBundles by handStacks are priced manually.How we fix itBundle builders with automatic discounts.
- The problemStockists by textGyms and practitioners order informally.How we fix itStockist portal with trade pricing.
- The problemBatch infoCustomers ask about testing.How we fix itBatch details per product.
02What we build
Solutions
What we build for supplement brands. Usually all talking to each other.
Pick the one that's hurting most or join the whole lot up. Everything is built around how your team works, not the other way round.
Payment recovery
Retries and card updates.
Bundle builder
Stacks with discounts.
Stockist portal
Trade orders.
Batch info
Testing and details.
Customer portal
Orders and changes.
03How it changes
Before and after
A subscription renewal day, wolloped.
Here's how a typical day could change. Every business is different, so we map yours first.
Before
- Customer ran out
- Payment failed silently
- Flavour change by email
- Stockist texting
After
- Refill arrived
- Payment retried
- Changed in portal
- Stockist portal order
04Services
Everything under one roof
Software, websites and systems for supplement brands.
Whether you're starting fresh or upgrading what you've got, it's one team from the first sketch to the support call.
Custom software for supplement brands
Built around how your supplement brand actually runs: subscriptions, payment recovery and the admin in between, in one system you own.
Websites for supplement brands
Fast, hand-built websites that rank for the searches your customers make and turn visits into enquiries, bookings or orders.
Supplement brand system upgrades
Running on spreadsheets, old software or a platform you've outgrown? We move your data across and upgrade in stages so the business never stops.
Apps and portals for supplement brands
Bundle builder and stockist portal: customer and staff portals that work on any phone without an app store.
Integrations and automation
We connect Shopify, WooCommerce and Square so information moves on its own and nobody retypes it.
Hosting, support and care
Managed hosting, updates, backups and security for your supplement brand, looked after by the people who built it.
05Integrations
Connections
Plays nicely with what you already use.
We connect to the tools you rely on, work alongside the ones you're happy with or replace the ones holding you back.
- Shopify
- WooCommerce
- Square
- Lightspeed
- Stripe
- Afterpay
- Xero
- Australia Post
- StarShipIt
- Klaviyo
- Google Merchant Center
06How we work
The process
Some people dip their toe in. We turn up in a rebreather.
We get properly below the surface of your supplement brand: the systems, the busy days and the jobs everyone hates. Then we fix the bits that matter most first.
- 01
Think
We spend time with the people doing the work, see where the hours go and work out what's actually slowing you down.
- 02
Archi-tech
We plan it before writing code: your data, customers, payments, the tools you keep, hosting and cost.
- 03
Build
Real engineering, shown to you early and often. Usually the most painful bit first, so you get a win quickly.
- 04
Look after
We host it, maintain it and keep improving it. When something breaks you call the people who built it.
07Questions
FAQ
Things supplement brands ask us.
Something else on your mind? Ring 0423 011 252 and ask the people who'd build it.
Can customers pause their subscription?
Yes. Customers can pause, skip or change products and frequency themselves, which keeps more of them subscribed long term.
How much does it cost?
It depends on what you need, so we quote up front once we understand your supplement brand. No surprise invoices, no lock-in and you own what we build.
Do we have to leave Shopify or WooCommerce?
No. Most of the time we build on top of the platform you're on: custom features, integrations and better product tools. If it's genuinely holding you back we'll explain the options first.
Can the shop and the website share stock?
Yes. We sync your POS, website and marketplaces so stock, prices and orders line up without anyone retyping them.
Who looks after it once it's built?
We do. We host it on our own managed servers and keep it updated and secure. When you need something you ring the people who built it.
We already have systems. Can you upgrade them instead of starting again?
Usually, yes. Most supplement brands we work with keep what's working and upgrade the rest in stages. We move your data across, connect the old and new while we switch and retire the old system only when the new one is proven.
Contact
Got a supplement brand problem? Consider it wolloped.
Tell us what's slow, broken, manual or missing. You don't need a spec, just describe what's going on.