Timed session booking
Sessions by the hour or half hour with capacity caps, session lengths and buffer time for cleaning.
Sauna & bathhouse booking software: sessions & memberships
Saunas and bathhouses: timed sessions that never overcrowd. More heat, less hassle.
Walk-ins squeeze onto full benches, memberships live in a spreadsheet, vouchers sit in a drawer and the health questions get skipped when the queue backs up. We build timed booking, membership, voucher and check-in systems for saunas and bathhouses that all talk to each other. Then we host them and look after them.
Looking for sauna and bathhouse booking software that keeps sessions comfortable and full?
A bathhouse lives and dies on timed sessions. Too many people and the sauna feels like a train at peak hour. Too few and you're heating an empty room. Most booking apps were built for haircuts and massages, so they handle one person in one chair well and a room of twelve sharing a sauna and a cold plunge badly.
Wollopit builds custom software around how your bathhouse actually runs. Sessions with hard capacity caps, memberships that bill themselves, gift vouchers that sell online and health declarations signed before anyone gets to the door. We connect the tools you already like, replace the ones holding you back and look after the lot on our own servers.
01The problems
What we hear from saunas and bathhouses
Does your bathhouse have these problems? Here's how we'd fix them.
Most saunas and bathhouses we talk to have a great space and a loyal crowd. The trouble starts on the busy days, when the desk is juggling bookings, walk-ins, members and vouchers all at once.
- The problemSessions overcrowdWalk-ins pile in on a cold Sunday and twelve people squeeze onto benches built for eight.How we fix itTimed sessions with hard capacity caps. Walk-ins only get the spots that are left, shown live at the desk.
- The problemThe desk is a bottleneckEvery arrival means checking a name, a membership and a waiver while the queue backs up out the door.How we fix itQR check-in on a tablet or the guest's phone. Members, vouchers and declarations confirmed in a second.
- The problemMemberships tracked looselyUnlimited plans, ten-visit passes and bounced cards live in a spreadsheet and somebody's memory.How we fix itMemberships and passes with booking credits, automatic billing through Ezidebit or Stripe and failed-payment retries.
- The problemGift vouchers sold by handPaper vouchers sold over the counter, codes in a drawer and nobody's sure if that one from last Christmas was used.How we fix itOnline gift vouchers with unique codes, balances that track themselves and redemption right at booking.
- The problemPrivate hire booked by DMHens parties, team days and birthday groups booked through Instagram messages and a dozen back-and-forths.How we fix itPrivate session bookings with deposits, group sizes, add-ons and confirmations that go out on their own.
- The problemHealth questions skippedPregnancy, heart conditions and blood pressure get a quick verbal 'all good?' at best.How we fix itHealth declarations signed online at booking, stored against the guest and flagged to staff when something needs a chat.
- The problemPacked weekends, empty weekdaysSaturday mornings sell out in an hour while Tuesday arvo is you and the cleaner.How we fix itPeak and off-peak pricing, quiet-time deals and member-only windows to spread people across the week.
- The problemNo-shows waste spotsSomeone books the 7am, doesn't turn up and the people who wanted it never knew it opened.How we fix itSMS reminders, cancellation windows and an automatic waitlist that offers the spot to the next person.
- The problemContrast therapy is a juggleSauna, cold plunge, a massage and a coffee get booked as four separate things that never line up.How we fix itPackages that bundle sauna, plunge and extras into one booking with the timing worked out for you.
- The problemWater and cleaning logs on a clipboardPlunge temperatures, sanitiser levels and cleaning rounds scribbled on paper by the door.How we fix itShift checklists on staff phones with temperature and water logs saved for when the council asks.
02What we build
Solutions
What we build for saunas and bathhouses. Usually all talking to each other.
Pick the one that's hurting most or join the whole lot up. Everything is built around how your team works, not the other way round.
Live availability
Spots left shown on your website, the desk tablet and a screen at the entrance.
Memberships & passes
Unlimited plans, visit packs and casual passes with credits, freezes and automatic billing.
Gift vouchers
Sold online in your branding, emailed or printed, with balances that track themselves.
Private hire & groups
Whole-space bookings for groups with deposits, minimum numbers and add-ons.
Contrast therapy packages
Sauna, cold plunge, massage and extras bundled into one booking with the timing sorted.
Health declarations
Waivers and health questions signed at booking, renewed when they expire.
QR check-in
Guests scan in at the door. Members, vouchers and declarations checked on the spot.
Peak & off-peak pricing
Prices by day and time, quiet-time deals and member-only windows.
Reminders & waitlists
SMS and email reminders, cancellation rules and spots offered automatically to the waitlist.
Retail & add-ons
Towel and robe hire, drinks, scrubs and merch added at booking or at the desk.
Water & cleaning logs
Plunge temperatures, sanitiser checks and cleaning rounds on staff phones.
A website that books
Hand-built, quick on mobile, with live sessions and vouchers, built to rank for 'sauna near me'.
03The systems
The big ones
Your whole bathhouse, on one system.
These are the systems saunas and bathhouses ask us about most. Each one works on its own and they get properly clever when they're joined up.
Timed sessions
Every session full. None of them crowded.
Set your sessions, lengths and capacity once and the system does the counting. Guests book online, walk-ins take what's left and nobody ends up standing in the sauna waiting for a spot on the bench.
- Hard capacity caps per session
- Separate limits for sauna and plunge
- Session lengths and cleaning buffers
- Walk-in spots held back if you want
- Live spots left on the website
- Entrance screen showing availability
- Peak and off-peak pricing
- Women's and men's only sessions
- Waitlists that fill themselves
- Reminders by SMS and email
Memberships & passes
Members who book in seconds and pay on time.
Unlimited plans, visit packs and casual passes all live in one place with credits that count down as people book. Billing runs on its own and failed cards get retried before anyone at the desk has to have the awkward chat.
- Unlimited and visit-pack memberships
- Booking credits that track themselves
- Automatic billing through Ezidebit or Stripe
- Failed-payment retries and alerts
- Membership freezes and holds
- Member-only booking windows
- Member pricing on add-ons
- Members manage it from their phone
- Renewal and expiry reminders
Vouchers & private hire
Gifts and group bookings without the back-and-forth.
Gift vouchers sell online day and night in your branding, with balances that look after themselves. Groups book the whole space with a deposit, pick their add-ons and get a confirmation without a single DM.
- Online gift vouchers in your branding
- Emailed or printable vouchers
- Unique codes and live balances
- Redeemed straight at booking
- Expiry and reminder emails
- Private hire with deposits
- Group sizes and minimum numbers
- Add-ons like platters and massages
- Group health declarations sent to each guest
Check-in & health
Through the door in seconds. Safely.
Health declarations are signed online before anyone arrives, so the desk isn't reading out questions while the queue grows. A quick QR scan confirms the booking, membership and declaration in one go.
- Health declarations at booking
- Waivers renewed when they expire
- Flags for answers that need a chat
- QR check-in on any tablet
- Bookings, members and vouchers checked at once
- Walk-ins sign on the desk tablet
- Arrival list for each session
- Records stored securely against the guest
Operations
Clean water and clean rooms, logged without paper.
Staff run open and close checklists on their phones, log plunge temperatures and sanitiser levels as they go and the records are saved for when the council or an inspector asks. Missed checks get flagged before they become a problem.
- Open and close checklists
- Plunge and pool temperature logs
- Sanitiser and pH readings
- Cleaning rounds between sessions
- Missed-check alerts
- Maintenance and fault reports
- Records ready for inspections
04How it changes
Before and after
A cold Sunday, wolloped.
Here's how a busy winter Sunday could change. Every bathhouse is different, so we map yours first.
Before
- Walk-ins crowd the sauna past capacity
- Membership checks done by scrolling a spreadsheet
- A paper voucher turns up from a drawer nobody remembers
- Health questions skipped to clear the queue
- Two no-shows leave spots empty all morning
- Plunge temperature written on a clipboard, maybe
After
- Sessions capped and walk-ins see the spots left
- Members scan in and their credits update
- Vouchers redeemed online at booking
- Declarations signed before anyone arrives
- No-show spots offered to the waitlist automatically
- Water checks logged on a phone with alerts if one's missed
05Services
Everything under one roof
Software, websites and systems for saunas and bathhouses.
Whether you're starting fresh or upgrading what you've got, it's one team from the first sketch to the support call.
Custom software for saunas and bathhouses
Built around how your bathhouse actually runs: timed session booking, live availability and the admin in between, in one system you own.
Websites for saunas and bathhouses
Fast, hand-built websites that rank for the searches your customers make and turn visits into enquiries, bookings or orders.
Bathhouse system upgrades
Running on spreadsheets, old software or a platform you've outgrown? We move your data across and upgrade in stages so the business never stops.
Apps and portals for saunas and bathhouses
Memberships & passes and gift vouchers: customer and staff portals that work on any phone without an app store.
Integrations and automation
We connect Mindbody, Fresha and Timely so information moves on its own and nobody retypes it.
Hosting, support and care
Managed hosting, updates, backups and security for your bathhouse, looked after by the people who built it.
06Integrations
Connections
Plays nicely with what you already use.
We connect to the tools you rely on, work alongside booking platforms you're happy with or replace the ones holding you back.
- Mindbody
- Fresha
- Timely
- Bookwhen
- Acuity Scheduling
- Zenoti
- Ezidebit
- Stripe
- Square
- Lightspeed
- Xero
- MYOB
- Mailchimp
- Klaviyo
- Twilio SMS
- Google Business Profile
- Deputy
- Shopify
07How we work
The process
Some people dip their toe in. We turn up in a rebreather.
We get properly below the surface of your bathhouse: the systems, the busy days and the jobs everyone hates. Then we fix the bits that matter most first.
- 01
Think
We spend time at the desk on a busy session and in the back office, then work out what's actually slowing you down.
- 02
Archi-tech
We plan it before writing code: your sessions, capacity, memberships, vouchers, declarations, hosting and cost.
- 03
Build
Real engineering, shown to you early and often. Usually the most painful bit first, so you get a win before the next cold snap.
- 04
Look after
We host it, maintain it and keep improving it. When something breaks you call the people who built it.
08Questions
FAQ
Things saunas and bathhouses ask us.
Something else on your mind? Ring 0423 011 252 and ask the people who'd build it.
Can we offer contrast therapy packages?
Yes. Packages combining sauna, cold plunge and extras like massages can be booked together, with the timing worked out so each part lines up.
Can we set different capacities for the sauna and the plunge?
Yes. Each space can have its own limit and session length. The system only takes bookings that fit.
Can walk-ins still come in?
Yes. You can hold back spots for walk-ins or let them take whatever's left. The desk sees live availability and walk-ins sign their declaration on a tablet.
We already use Mindbody or Fresha. Do we have to switch?
No. If your booking platform is doing its job we build around it, adding the vouchers, declarations, check-in or website pieces you're missing. If it's holding you back we'll show you what replacing it would involve before anything changes.
How do health declarations work?
Guests answer your health questions online when they book. Answers are stored against their profile and staff get a flag when something needs a conversation before they head in.
How much does a bathhouse system cost?
It depends on what you need, so we quote up front once we understand it. No surprise invoices and no lock-in. You own what we build.
How long does it take?
Smaller jobs like online vouchers or health declarations can be quick. Bigger systems are planned in stages so you get the first win early instead of waiting for everything at once.
Who looks after it once it's built?
We do. We host it on our own managed servers and keep it updated and secure. When you need something you ring the people who built it.
We already have systems. Can you upgrade them instead of starting again?
Usually, yes. Most saunas and bathhouses we work with keep what's working and upgrade the rest in stages. We move your data across, connect the old and new while we switch and retire the old system only when the new one is proven.
Contact
Got a bathhouse problem? Consider it wolloped.
Tell us what's slow, broken, manual or missing. You don't need a spec, just describe what's going on.