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Float centre booking software: tanks, packs & gift vouchers

Float centres: every tank booked, every gap filled. More floating, less fiddling.

Forty-minute gaps between floats, gift vouchers tracked in a spreadsheet, packs counted on paper cards and first-timers who float once and vanish. We build float centre systems that keep tanks turning over, sell vouchers while you sleep and turn one-off visitors into regulars. Then we host them and look after them.

Looking for float centre booking software that actually understands tanks?

A float centre lives on tank utilisation. Every float needs filter and cleaning time after it, every first-timer needs the same pre-float rundown and a big chunk of your takings walks in the door as a gift voucher somebody else paid for. Generic salon booking apps treat a tank like a hairdresser's chair. So you end up with odd gaps, staggered starts done in your head and a voucher spreadsheet nobody trusts.

Wollopit builds custom float centre software around how your tanks actually turn over. Bookings know each tank's cycle, starts are staggered so the showers and front desk never jam and vouchers, packs and memberships redeem themselves at checkout. First-timers get the prep info and waiver before they arrive, then a nudge to come back. We connect the tools you already like, replace the ones holding you back and look after the lot on our own servers.

01The problems

What we hear from float centres

Does your float centre have these problems? Here's how we'd fix them.

Most float centres we talk to have a calm, beautiful space out the front and a scramble of apps, paper cards and clipboards out the back. It holds together until a busy Saturday.

  • The problemAwkward gaps between floatsA 60-minute float in a 90-minute slot leaves odd chunks of empty tank time nobody can book.
    How we fix itSlots built from each tank's float length plus filter and clean time, so the day packs tight with no orphan gaps.
  • The problemEveryone gets out at onceThree tanks finish together, the showers back up and the front desk is swamped with people wanting tea and a chat.
    How we fix itStaggered start times across tanks so people arrive, shower and leave in a steady trickle.
  • The problemGift vouchers in a spreadsheetCodes written by hand, balances guessed and someone turns up with a voucher from 2022 that nobody can find.
    How we fix itOnline vouchers with unique codes, balances that update on redemption and expiry handled properly.
  • The problemFirst-timers float once and vanishThey loved it, said they'd be back and you never heard from them again.
    How we fix itAn automatic follow-up after the first float with an intro pack offer timed for when they're most likely to rebook.
  • The problemPacks counted on paper cardsTen-float cards get lost, stamps get disputed and nobody knows who has floats left.
    How we fix itPacks that count down automatically at booking, with balances customers can see on their phone.
  • The problemNo-shows and late arrivalsAn empty tank you can't resell and a late arrival who pushes the whole afternoon back.
    How we fix itSMS reminders, a card on file or deposit and clear late arrival rules shown at booking.
  • The problemThe same pre-float speech, every timeDon't shave, take your contacts out, here's the earplugs, are you pregnant, any open cuts. Twelve times a day.
    How we fix itPrep info, an orientation video and a health waiver sent before they arrive, signed and on file.
  • The problemAdd-ons never offeredMassage, infrared sauna and float plus massage combos sit on the price list and rarely get booked.
    How we fix itAdd-ons and combos offered right in the booking flow, timed to slot in before or after the float.
  • The problemWater care on a clipboardTemperature, specific gravity, sanitiser levels and filter changes scribbled down and hard to find when the inspector asks.
    How we fix itWater and cleaning logs on a tablet by each tank, with reminders and a clean history ready to show.
  • The problemMemberships billed by handMonthly members charged one by one and failed cards chased by awkward phone calls.
    How we fix itMemberships on direct debit with automatic retries and monthly float credits that just appear.
  • The problemCouples floats a juggleTwo people want to float side by side and you're checking two tanks by hand.
    How we fix itCouples and group bookings that grab matching tanks at the same start time in one go.
02What we build

Solutions

What we build for float centres. Usually all talking to each other.

Pick the one that's hurting most or join the whole lot up. Everything is built around how your team works, not the other way round.

01

Tank booking

Online bookings by tank or room with float length, filter cycle and clean time built into every slot.

02

Staggered scheduling

Start times spread across tanks so showers, change rooms and the front desk never bottleneck.

03

Gift vouchers

Sold online any hour, emailed or printed, with unique codes, balances and proper expiry handling.

04

Float packs

Three, five or ten-float packs that count down automatically and show the balance to the customer.

05

Memberships

Monthly float memberships on direct debit with credits, member pricing and failed-payment retries.

06

Waivers & prep

Health questions, contraindication checks and signed waivers before the first float, plus a prep guide.

07

Reminders & no-show cover

SMS and email reminders, card on file or deposits and late arrival rules.

08

Add-ons & combos

Massage, infrared sauna and compression add-ons booked alongside the float.

09

Return visit campaigns

Follow-ups after a first float, lapsed floater nudges and intro offers that bring people back.

10

Couples & group floats

Side-by-side tanks booked together, plus group and corporate wellness bookings.

11

Water & tank care logs

Temperature, specific gravity, sanitiser and filter checks logged per tank with reminders.

12

A website that floats

Hand-built, quick on mobile, with live tank availability and built to rank for 'float tank near me'.

03The systems

The big ones

Your whole float centre, on one system.

These are the systems float centres ask us about most. Each one works on its own and they get properly clever when they're joined up.

Tank booking

Every tank turning over, no orphan gaps.

Bookings built around how your tanks actually run. Each tank or room knows its float lengths, filter cycle and clean time, so slots line up back to back. Starts are staggered across tanks so the showers and front desk stay calm.

  • Separate schedules per tank, pod or room
  • Filter and clean time built into each slot
  • 60, 90 and 120-minute floats
  • Staggered starts across tanks
  • Couples floats in matching tanks
  • Gap-filling slot suggestions
  • Late arrival rules shown at booking
  • Card on file or deposit
  • SMS and email reminders
  • Waitlist for cancellations

Gift vouchers

Vouchers that sell themselves and redeem cleanly.

Gift vouchers sold on your website at midnight before Mother's Day, emailed in your branding or printed at the desk. Codes are unique, balances update on redemption and nobody is digging through a spreadsheet to check one.

  • Buy online any time
  • Dollar value or float experience vouchers
  • Emailed, printed or scheduled to send
  • Branded designs for occasions
  • Unique codes and QR redemption
  • Partial balances carried over
  • Expiry tracked properly
  • Redeemed straight at online booking
  • Corporate bulk vouchers
  • Sales and outstanding balance reports

Packs & memberships

Regulars who float on autopilot.

Float packs that count down themselves and memberships that bill on direct debit with monthly credits ready to book. Members see their balance on their phone and failed cards retry without you picking up the phone.

  • Three, five and ten-float packs
  • Automatic countdown at booking
  • Balances on the customer's phone
  • Monthly memberships on direct debit
  • Float credits added each month
  • Member pricing on add-ons
  • Pause and freeze rules
  • Failed payment retries
  • Pack expiry reminders
  • Shared family or couple packs

First-timers & return visits

Turn one float into a habit.

First-timers get the prep guide, orientation video and health waiver before they walk in, so the desk isn't giving the same speech all day. After the float an intro pack offer lands at the right moment and lapsed regulars get a gentle nudge.

  • Pre-float prep guide by email or SMS
  • Orientation video link
  • Health questions and waiver
  • Contraindication flags for staff
  • Post-float follow-up
  • Intro pack offers for first-timers
  • Lapsed floater campaigns
  • Google review requests
  • Birthday and milestone offers
  • Return rate reporting

Tank care

Water logs off the clipboard.

A tablet by the tanks for logging temperature, specific gravity and sanitiser checks between floats. Filter changes, salt top-ups and deep cleans come up as reminders and every record is there when the inspector or your insurer asks.

  • Checks logged per tank
  • Temperature and specific gravity
  • Sanitiser and pH readings
  • Out-of-range alerts
  • Filter change reminders
  • Salt top-up tracking
  • Deep clean schedule
  • Staff sign-off on each check
  • Tank blocked out for maintenance
  • Exportable care history
04How it changes

Before and after

A Saturday of back-to-back floats, wolloped.

Here's how a busy Saturday could change. Every float centre runs differently, so we map yours first.

Before

  1. Odd 40-minute gaps nobody can book
  2. Three tanks finish at once and the showers jam
  3. A voucher code that isn't in the spreadsheet
  4. The same pre-float speech to every first-timer
  5. A no-show leaves Tank 2 empty at 3pm
  6. Water checks scribbled on a damp clipboard

After

  1. Slots line up back to back with clean time built in
  2. Staggered starts keep the showers moving
  3. Voucher redeemed online with the balance updated
  4. Prep guide and waiver done before they arrived
  5. Reminder text sent and the gap filled from the waitlist
  6. Checks logged on the tablet by each tank
05Services

Everything under one roof

Software, websites and systems for float centres.

Whether you're starting fresh or upgrading what you've got, it's one team from the first sketch to the support call.

Custom software for float centres

Built around how your float centre actually runs: tank booking, staggered scheduling and the admin in between, in one system you own.

Websites for float centres

Fast, hand-built websites that rank for the searches your customers make and turn visits into enquiries, bookings or orders.

Float centre system upgrades

Running on spreadsheets, old software or a platform you've outgrown? We move your data across and upgrade in stages so the business never stops.

Apps and portals for float centres

Gift vouchers and float packs: customer and staff portals that work on any phone without an app store.

Integrations and automation

We connect Mindbody, Fresha and Timely so information moves on its own and nobody retypes it.

Hosting, support and care

Managed hosting, updates, backups and security for your float centre, looked after by the people who built it.

06Integrations

Connections

Plays nicely with what you already use.

We connect to the tools you rely on, work alongside booking platforms you're happy with or replace the ones holding you back.

  • Mindbody
  • Fresha
  • Timely
  • Square
  • Stripe
  • Ezidebit
  • Xero
  • MYOB
  • Mailchimp
  • Klaviyo
  • Twilio SMS
  • Google Business Profile
  • Instagram
  • Facebook
  • Shopify
  • Deputy
07How we work

The process

Some people dip their toe in. We turn up in a rebreather.

We get properly below the surface of your float centre: the systems, the busy days and the jobs everyone hates. Then we fix the bits that matter most first.

  1. 01

    Think

    We spend time at the front desk and in the tank rooms, then work out what's actually slowing you down.

  2. 02

    Archi-tech

    We plan it before writing code: your tanks, cycles, vouchers, packs, members, waivers, hosting and cost.

  3. 03

    Build

    Real engineering, shown to you early and often. Usually the most painful bit first, so you get a win before the next voucher rush.

  4. 04

    Look after

    We host it, maintain it and keep improving it. When something breaks you call the people who built it.

08Questions

FAQ

Things float centres ask us.

Something else on your mind? Ring 0423 011 252 and ask the people who'd build it.

Can it handle multiple tanks and rooms?

Yes. Each tank, pod or float room has its own schedule, float lengths and clean time. Customers can book side-by-side floats for couples in one go.

Can it stagger start times so the showers don't jam?

Yes. We set start times across tanks so people arrive and finish in a steady flow instead of all at once.

Can gift vouchers be sold online and redeemed at booking?

Yes. Vouchers sell on your website with unique codes, get emailed or printed and redeem straight at checkout. Partial balances carry over and expiry is tracked properly.

Can first-timers fill in the waiver before they arrive?

Yes. Health questions, waiver and prep info go out after booking, so it's signed and on file before they walk in. Staff get a flag if something needs a chat.

We already use Mindbody or Fresha. Do we have to switch?

No. If your booking platform is doing its job we build around it: vouchers, follow-ups, tank care logs and your website on top. If it's holding you back we'll show you what replacing it would involve before anything changes.

Can memberships run on direct debit?

Yes. We connect to Ezidebit or Stripe so members are billed automatically, credits land each month and failed payments retry without you chasing them.

How much does a float centre system cost?

It depends on what you need, so we quote up front once we understand it. No surprise invoices, no lock-in and you own what we build.

How long does it take?

Smaller jobs like online vouchers or a waiver flow can be quick. Bigger systems are planned in stages so you get the first win early instead of waiting for everything at once.

Who looks after it once it's built?

We do. We host it on our own managed servers and keep it updated and secure. When you need something you ring the people who built it.

We already have systems. Can you upgrade them instead of starting again?

Usually, yes. Most float centres we work with keep what's working and upgrade the rest in stages. We move your data across, connect the old and new while we switch and retire the old system only when the new one is proven.

Contact

Got a float centre problem? Consider it wolloped.

Tell us what's slow, broken, manual or missing. You don't need a spec, just describe what's going on.

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