Package booking
Half-day and full-day packages booked online, with treatments sequenced across rooms and therapists automatically.
Day spa software: packages, couples bookings & vouchers
Day spas: packages, couples and vouchers booked properly. Relaxation starts at booking.
Half-day packages get booked over the phone, the couples room gets juggled on a paper diary and gift vouchers are handwritten at reception while the phone rings again. We build booking, voucher and scheduling systems for day spas that know about rooms, therapists and multi-treatment days, then we host them and look after them.
Looking for day spa booking software that actually understands packages and rooms?
A day spa isn't a salon with nicer towels. One booking might be a massage, a facial, a pedicure and lunch in a set order across three rooms and two therapists. A couples package needs two qualified therapists free at the same moment plus the double room. Most booking apps are built for one treatment with one person, so reception ends up doing the maths in their head and taking packages by phone.
Wollopit builds custom day spa software around how your spa actually runs. Guests book whole packages online and the system works out the order, the rooms and the therapists. Gift vouchers sell themselves at 2am and get redeemed at checkout. Hens parties and corporate groups get a proper enquiry and deposit flow. We connect the tools you already like, replace the ones holding you back and look after the lot on our own servers.
01The problems
What we hear from day spas
Does your day spa have these problems? Here's how we'd fix them.
Most day spas we talk to have a beautiful space and a booking setup that only works because reception is a genius. That's fine until Mother's Day.
- The problemPackages only bookable by phoneYour booking app can't string a massage, facial and pedicure together in order, so every half-day package is a ten-minute phone call.How we fix itPackage booking online. Guests pick the package and a date and the system finds a time where every treatment, room and therapist lines up.
- The problemThe couples room headacheTwo therapists, one double room and a time that suits both of them. Reception juggles it in the diary and hopes nobody calls in sick.How we fix itCouples bookings that lock two therapists and the double room together, with gender preferences and side-by-side timing handled automatically.
- The problemVouchers written by handGift vouchers handwritten at reception, numbers in a book and nobody sure which ones have been used or have money left.How we fix itOnline gift vouchers emailed instantly or posted in a nice envelope, with unique codes, balances tracked and redemption at booking or checkout.
- The problemMother's Day melts the phoneThe two weeks before Mother's Day and Christmas are wall-to-wall voucher calls while treatments still need booking.How we fix itA voucher shop that runs itself, with scheduled email delivery for the big day and printable vouchers for last-minute buyers.
- The problemRooms and therapists double bookedA wet room booked twice or a therapist booked for a treatment they're not trained in. Somebody finds out when the guest arrives.How we fix itRooms, equipment and therapist skills scheduled together, so the system only offers times that genuinely work.
- The problemAdd-ons never get offeredScalp massages, foot scrubs and a glass of bubbles are on the menu but nobody remembers to mention them.How we fix itAdd-ons and upgrades offered at the right step of the booking, with timings added to the schedule automatically.
- The problemHens and corporate groups are messyA group of twelve wants treatments, lunch and the relaxation lounge. It takes a week of emails, a spreadsheet and a chased deposit.How we fix itGroup enquiry forms that turn into quotes, deposits, guest lists and a run sheet, with each guest choosing their own treatments.
- The problemIntake forms on clipboardsHealth questionnaires filled out in the lounge on paper, then filed somewhere and never looked at again.How we fix itDigital intake forms sent before the visit, with allergies, pregnancy and medical notes flagged to the therapist on the day.
- The problemNo-shows on your best slotsA couples package on a Saturday no-shows and you've lost two therapists and a room for three hours.How we fix itDeposits or card holds on packages, a clear cancellation policy at booking and SMS reminders that ask guests to confirm.
- The problemExpired voucher argumentsSomeone turns up with a voucher from four years ago and the rules are anyone's guess.How we fix itVoucher terms and expiry shown on every voucher, with balances and history checkable by the guest and reception in seconds.
02What we build
Solutions
What we build for day spas. Usually all talking to each other.
Pick the one that's hurting most or join the whole lot up. Everything is built around how your team works, not the other way round.
Couples bookings
Two therapists and the double room locked together, with preferences and side-by-side timing.
Gift voucher shop
Dollar and package vouchers, emailed instantly, scheduled for the day or posted, with codes and balances tracked.
Room & therapist scheduling
Rooms, beds, wet areas and therapist skills on one live schedule so nothing double books.
Add-ons & upgrades
Extras like scalp treatments, longer massages and bubbles offered during booking and added to the timing.
Group & function bookings
Hens parties, birthdays and corporate days with quotes, deposits, guest choices and run sheets.
Digital intake forms
Health questionnaires and consent sent before the visit, with alerts for the therapist.
Deposits & reminders
Card holds or deposits on packages, cancellation rules and SMS confirmations to cut no-shows.
Memberships
Monthly treatment memberships with automatic billing, credits and member pricing.
Retail & aftercare
Skincare and take-home products sold at checkout or online, with aftercare emails after the treatment.
Client records
Treatment history, preferences, pressure, oils and notes so every therapist knows the guest.
A website that relaxes
Hand-built, quick on mobile, with packages, vouchers and booking front and centre, built to rank for 'day spa near me'.
03The systems
The big ones
Your whole spa, on one system.
These are the systems day spas ask us about most. Each one works on its own and they get properly clever when they're joined up.
Package booking
Whole spa days, booked in a few taps.
Guests pick a package and a date and the system works out the treatment order, the rooms and the therapists. No phone call, no reception maths. Packages can be built by you or let guests build their own day from a menu.
- Half-day and full-day packages
- Treatments sequenced automatically
- Build-your-own spa day option
- Lunch and lounge time in the schedule
- Add-ons offered during booking
- Voucher codes redeemed at checkout
- Deposits or full payment up front
- Afterpay at checkout if you want it
- Package availability by day and season
- Confirmation with arrival instructions
Couples & scheduling
Two therapists, one room, zero juggling.
Rooms, beds, wet areas and therapist skills all sit on one live schedule. Couples bookings lock both therapists and the double room together, so the system only offers times that genuinely work.
- Couples room and two therapists together
- Therapist skills and training matched
- Rooms, beds and equipment as resources
- Cleaning and turnover time between guests
- Gender preferences respected
- Drag and drop schedule for reception
- Sick day reshuffles in a few clicks
- Therapist schedules on their phones
- Room utilisation reports
- Rosters shared with your payroll tools
Gift vouchers
Vouchers that sell themselves at 2am.
A voucher shop on your website that emails beautiful vouchers instantly, schedules them for the big day or sends them out in the post. Every voucher has a unique code and balance, so redemption is quick and arguments disappear.
- Dollar value and package vouchers
- Instant email delivery
- Scheduled delivery for birthdays
- Printed vouchers posted out
- Personal messages and designs
- Unique codes and live balances
- Redeem online or at reception
- Partial use with remaining balance
- Expiry and terms on every voucher
- Corporate bulk voucher orders
Groups & functions
Hens parties without a week of emails.
Group enquiries turn into quotes, deposits and guest lists in one place. Each guest chooses their own treatments from a link and the system builds the run sheet so the day flows.
- Group enquiry form on your website
- Quotes from your group packages
- Deposits and balance reminders
- Guest list with a booking link each
- Guests choose their own treatments
- Food, bubbles and lounge add-ons
- Run sheet for the whole team
- Corporate invoicing
- Exclusive spa hire bookings
- Dietary and health notes per guest
Clients & memberships
Every guest feels like a regular.
Intake forms arrive before the visit and land in the guest's record, so the therapist knows about the allergy or the bad shoulder. Memberships bill themselves and aftercare emails bring people back.
- Digital intake and consent forms
- Allergy and pregnancy alerts
- Treatment history and notes
- Pressure, oils and preferences
- Monthly memberships with auto billing
- Treatment credits and member pricing
- Retail product purchase history
- Aftercare and rebook emails
- Birthday offers
- Review requests to Google
04How it changes
Before and after
Mother's Day, wolloped.
Here's how the fortnight before Mother's Day could change. Every spa is different, so we map yours first.
Before
- Phone rings nonstop with voucher orders
- Vouchers handwritten and numbers logged in a book
- Package bookings taken by phone between treatments
- Couples room juggled in the diary
- Add-ons forgotten in the rush
- Old vouchers turn up with no record of what's left
After
- Vouchers sell online day and night
- Each one emailed or scheduled for Sunday with a unique code
- Packages booked online with the timing worked out
- Couples bookings lock both therapists and the room
- Add-ons chosen during booking
- Every voucher balance checked in seconds
05Services
Everything under one roof
Software, websites and systems for day spas.
Whether you're starting fresh or upgrading what you've got, it's one team from the first sketch to the support call.
Custom software for day spas
Built around how your day spa actually runs: package booking, couples bookings and the admin in between, in one system you own.
Websites for day spas
Fast, hand-built websites that rank for the searches your customers make and turn visits into enquiries, bookings or orders.
Day spa system upgrades
Running on spreadsheets, old software or a platform you've outgrown? We move your data across and upgrade in stages so the business never stops.
Apps and portals for day spas
Gift voucher shop and room & therapist scheduling: customer and staff portals that work on any phone without an app store.
Integrations and automation
We connect Mindbody, Fresha and Timely so information moves on its own and nobody retypes it.
Hosting, support and care
Managed hosting, updates, backups and security for your day spa, looked after by the people who built it.
06Integrations
Connections
Plays nicely with what you already use.
We connect to the tools you rely on, work alongside spa platforms you're happy with or replace the ones holding you back.
- Mindbody
- Fresha
- Timely
- Phorest
- Shortcuts
- Kitomba
- Square
- Stripe
- Ezidebit
- Afterpay
- Xero
- MYOB
- HICAPS
- Shopify
- Mailchimp
- Klaviyo
- Twilio SMS
- Google Business Profile
- Deputy
07How we work
The process
Some people dip their toe in. We turn up in a rebreather.
We get properly below the surface of your day spa: the systems, the busy days and the jobs everyone hates. Then we fix the bits that matter most first.
- 01
Think
We spend time at reception, in the treatment rooms and in the back office, then work out what's actually slowing your spa down.
- 02
Archi-tech
We plan it before writing code: your packages, rooms, therapists, vouchers, groups, payments, hosting and cost.
- 03
Build
Real engineering, shown to you early and often. Usually the most painful bit first, so you get a win before your next Mother's Day rush.
- 04
Look after
We host it, maintain it and keep improving it. When something breaks you call the people who built it.
08Questions
FAQ
Things day spas ask us.
Something else on your mind? Ring 0423 011 252 and ask the people who'd build it.
Can guests book a full spa package online?
Yes. Guests pick a package and a date and the system works out the treatment order, rooms and therapists so every part of the day lines up.
Can couples bookings lock two therapists and the double room?
Yes. Couples bookings only show times where two suitable therapists and the couples room are free together, including any preferences the guests choose.
Can vouchers be redeemed online?
Yes. Voucher codes can be used during online booking or at reception, with partial balances tracked so nothing gets lost.
We already use Mindbody, Fresha or Timely. Do we have to switch?
No. If your booking platform is doing its job we build around it, adding the package logic, vouchers, groups or website it can't handle. If it's holding you back we'll show you what replacing it would involve before anything changes.
Can it handle hens parties and corporate groups?
Yes. Group enquiries become quotes with deposits, each guest picks their treatments from a link and your team gets a run sheet for the day.
How much does a day spa system cost?
It depends on what you need, so we quote up front once we understand it. No surprise invoices, no lock-in and you own what we build.
How long does it take?
Smaller jobs like a voucher shop can be quick. Bigger systems are planned in stages so you get the first win early instead of waiting for everything at once.
Who looks after it once it's built?
We do. We host it on our own managed servers and keep it updated and secure. When you need something you ring the people who built it.
We already have systems. Can you upgrade them instead of starting again?
Usually, yes. Most day spas we work with keep what's working and upgrade the rest in stages. We move your data across, connect the old and new while we switch and retire the old system only when the new one is proven.
Contact
Got a day spa problem? Consider it wolloped.
Tell us what's slow, broken, manual or missing. You don't need a spec, just describe what's going on.