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Rural supply software: account orders & farm delivery

Rural supplies: order on account, delivered to the gate. Fewer phone calls, fuller trucks.

Orders come in by phone while the counter's three deep. Deliveries get planned on the back of a docket book and month-end means chasing statements nobody opened. We build account ordering, delivery runs, chemical records and stock systems for rural supply stores that all talk to each other, then we host them and look after them.

Looking for rural supply ordering software that handles accounts, deliveries and chemical records?

A rural supply store is a retail counter, a trade account business, a freight company and a chemical register all under one tin roof. Farmers ring at 6am wanting a pallet of lick blocks, two rolls of ringlock and 200 litres of glyphosate on the next run out their way. Someone writes it on a pad, someone else checks the yard and the account pricing lives in the owner's head.

Wollopit builds custom rural supply software around how your store actually runs. Farmers order on account from their phone at their own pricing. Orders drop onto delivery runs grouped by district. Statements and invoices sit in an account portal they can check any time. Restricted chemical sales get recorded properly. We connect your POS and accounting system, replace the paper bits and look after the lot on our own servers, so the counter can get back to serving people.

01The problems

What we hear from rural supply stores

Does your rural supply store have these problems? Here's how we'd fix them.

Most rural stores we talk to know every customer by name and every product by shelf. The trouble is the systems behind it are a phone, a docket book and a lot of memory.

  • The problemOrders by phone while the counter's busyThe phone rings with a big order just as three utes pull up. It gets scribbled on a pad and half of it gets missed.
    How we fix itAn account ordering portal where farmers order from their phone at their own pricing, with orders landing in one queue for the yard.
  • The problemAccount pricing lives in someone's headEvery regular has a deal. Only the owner remembers who gets what and new staff charge the wrong price.
    How we fix itPrice levels and customer-specific pricing set once, applied at the counter, on the phone and online.
  • The problemDeliveries planned on paperRuns get worked out on a docket book. The truck goes out west twice in one week and the north never gets a look in.
    How we fix itDelivery runs grouped by district and day, with a route on the driver's phone and orders that fill each run before it leaves.
  • The problemDrivers can't find the dropBack gates, cattle grids, dogs and 'leave it by the shed past the second dam'. All of it lives in the driver's memory.
    How we fix itProperty notes, pins on the map, gate codes and drop instructions saved against each account, plus photo proof of delivery.
  • The problemStatements chased every monthPaper statements posted out, phone calls to chase them and arguments over which docket was which.
    How we fix itAn account portal with statements, invoices, signed dockets and pay-online buttons, plus automatic overdue reminders.
  • The problemCredit limits nobody checksAn account well over its limit keeps ordering because the counter can't see the balance.
    How we fix itLive balances and credit limits at the counter and in the portal, with account holds flagged before the order goes out.
  • The problemChemical sales poorly recordedRestricted chemicals sold over the counter with no record of who bought what or whether they hold the right accreditation.
    How we fix itChemical purchase records against each account, accreditation details and expiry dates on file and SDS sheets sent with the order.
  • The problemNobody knows what's in the yardSomeone walks out to count the steel posts while the customer waits on hold.
    How we fix itLive stock levels across the shop, yard and shed, shared with the ordering portal so farmers see what's available.
  • The problemSeasonal rushes swamp the storeSowing, spraying and weaning all hit at once. Seed, fert and drench orders come in faster than anyone can write them down.
    How we fix itSeasonal pre-orders with deposits, allocations and delivery dates locked in before the rush hits.
  • The problemSpecial orders go missingA farmer asks for a part or a brand you don't stock. It gets ordered in, arrives and sits on a shelf for a month.
    How we fix itSpecial order tracking from supplier to shelf, with an SMS to the customer the minute it lands.
  • The problemRegular orders typed in every timeThe same dog food, chook feed and gas bottles every fortnight, entered from scratch each time.
    How we fix itStanding orders that repeat on schedule and drop straight onto the right delivery run.
02What we build

Solutions

What we build for rural supply stores. Usually all talking to each other.

Pick the one that's hurting most or join the whole lot up. Everything is built around how your team works, not the other way round.

01

Account ordering portal

Farmers log in, see their pricing and order from their phone. Reorder last month's list in one tap.

02

Customer pricing manager

Price levels, customer-specific deals, bulk breaks and promotions applied everywhere at once.

03

Delivery run planner

Orders grouped by district and day, run capacity, routes on Google Maps and drivers' run sheets.

04

Driver app

Today's run on the driver's phone with property notes, gate codes, signatures and photo proof of delivery.

05

Account portal & statements

Statements, invoices, signed dockets and payment history online, with pay-now links and overdue reminders.

06

Credit limits & account holds

Live balances at the counter, limit warnings and holds before an order leaves the yard.

07

Chemical purchase records

Restricted chemical sales recorded against the account, accreditation on file and SDS sheets attached.

08

Fertiliser & seed records

What each property bought, when and how much, ready for their own farm records and audits.

09

Live stock across the site

Shop, yard and shed stock in one view with reorder alerts and availability shown online.

10

Seasonal pre-orders

Seed, fert, drench and chemical pre-orders with deposits, allocations and locked-in delivery dates.

11

Standing orders

Regular feed, gas and pet food orders that repeat themselves and slot into the right run.

12

Special order tracking

Supplier orders tracked from request to arrival, with an SMS to the farmer when it's in.

13

Fencing & materials quotes

Enter the run length and wire type to get posts, droppers, wire and strainers quoted on the spot.

14

A website that farmers use

Quick on a phone in the paddock, with opening hours, a product range, specials and the account login.

03The systems

The big ones

Your whole store, on one system.

These are the systems rural stores ask us about most. Each one works on its own and they get properly useful once they're joined up.

Account ordering

Farmers order on account, from the paddock.

Every account gets a login with their own pricing, their order history and what's actually in stock. They order from the ute at 6am instead of ringing the counter at 8. Orders land in one queue for the yard to pick.

  • Customer-specific pricing and price levels
  • Reorder last order in one tap
  • Saved lists per property
  • Live stock availability
  • Delivery or pickup at checkout
  • Multiple users per farm account
  • Order notes and delivery instructions
  • Phone orders entered in the same queue
  • Pick lists for the yard
  • Orders straight into your POS or accounts

Delivery runs

Runs planned by district, not by guesswork.

Orders drop onto delivery runs by area and day so the truck goes out full. Drivers get the route, property notes and gate codes on their phone. Farmers get a text when they're next.

  • Runs by district and weekday
  • Truck capacity and weight per run
  • Routes on Google Maps
  • Property pins and drop notes
  • Gate codes and dog warnings
  • SMS when the truck's on the way
  • Signature and photo proof of delivery
  • Missed drops rolled to the next run
  • Freight charges by distance or zone

Account portal

Statements they can see. Payments that turn up.

Farmers log in to see balances, invoices and signed delivery dockets. They pay online without ringing anyone. Overdue reminders go out on their own and the counter sees the balance before the next order is filled.

  • Statements and invoices online
  • Signed dockets against each invoice
  • Pay online by card or bank transfer
  • Automatic overdue reminders
  • Credit limits shown at the counter
  • Account holds before orders go out
  • Synced with Xero or MYOB
  • Purchase history by property

Chemical records

Every chemical sale, on the record.

Restricted chemical sales get recorded against the account with the buyer's accreditation details checked and kept on file. SDS sheets go out with the order. Fertiliser and chemical purchase history is ready whenever a farmer needs it for their own records.

  • Chemical purchase register
  • Accreditation details and expiry dates
  • Expiry reminders to the customer
  • Warning at sale if details are missing
  • SDS sheets attached to orders
  • Fertiliser and seed purchase records
  • Purchase history per property
  • Reports ready to export

Stock & pre-orders

Know what's in the yard before sowing hits.

Stock across the shop, yard and shed in one place, shared with the ordering portal. Seasonal pre-orders lock in seed, fert and drench before the rush, so you order from suppliers with real numbers.

  • Stock across shop, yard and shed
  • Reorder alerts by product
  • Availability shown online
  • Seasonal pre-orders with deposits
  • Allocations when stock is tight
  • Delivery dates booked ahead
  • Supplier orders from pre-order totals
  • Special orders tracked to arrival
  • SMS when a special order lands
04How it changes

Before and after

A sowing season, wolloped.

Here's how a busy Monday in sowing season could change. Every store runs differently, so we map yours first.

Before

  1. The phone rings with orders before the doors open
  2. Orders scribbled on a pad while the counter waits
  3. Someone walks the yard to check stock
  4. Deliveries sorted on the back of a docket book
  5. Chemical sales go out with no record kept
  6. Statements posted and chased at month end

After

  1. Orders came in overnight through the portal
  2. Each order already has the right account pricing
  3. Stock levels showed what's available before they ordered
  4. Orders dropped onto Tuesday's west run on their own
  5. Chemical sales checked and recorded at checkout
  6. Statements sit online with a pay-now button
05Services

Everything under one roof

Software, websites and systems for rural supply stores.

Whether you're starting fresh or upgrading what you've got, it's one team from the first sketch to the support call.

Custom software for rural supply stores

Built around how your rural supply store actually runs: account ordering portal, customer pricing manager and the admin in between, in one system you own.

Websites for rural supply stores

Fast, hand-built websites that rank for the searches your customers make and turn visits into enquiries, bookings or orders.

Rural supply store system upgrades

Running on spreadsheets, old software or a platform you've outgrown? We move your data across and upgrade in stages so the business never stops.

Apps and portals for rural supply stores

Delivery run planner and driver app: customer and staff portals that work on any phone without an app store.

Integrations and automation

We connect Xero, MYOB and MYOB Exo so information moves on its own and nobody retypes it.

Hosting, support and care

Managed hosting, updates, backups and security for your rural supply store, looked after by the people who built it.

06Integrations

Connections

Plays nicely with what you already use.

We connect to the POS and accounting system you rely on, work alongside platforms you're happy with or replace the ones holding you back.

  • Xero
  • MYOB
  • MYOB Exo
  • Pronto Xi
  • Greentree
  • Square
  • Lightspeed
  • Shopify
  • Stripe
  • Google Maps
  • Twilio SMS
  • Microsoft 365
  • Google Workspace
  • Australia Post
  • StarTrack
  • AgriWebb
  • Agworld
  • Infopest
07How we work

The process

Some people dip their toe in. We turn up in a rebreather.

We get properly below the surface of your rural supply store: the systems, the busy days and the jobs everyone hates. Then we fix the bits that matter most first.

  1. 01

    Think

    We spend time on the counter, in the yard and on a delivery run, then work out what's actually slowing you down.

  2. 02

    Archi-tech

    We plan it before writing code: your accounts, pricing, runs, chemical records, stock, hosting and cost.

  3. 03

    Build

    Real engineering, shown to you early and often. Usually the most painful bit first, so you get a win before the next season hits.

  4. 04

    Look after

    We host it, maintain it and keep improving it. When something breaks you call the people who built it.

08Questions

FAQ

Things rural supply stores ask us.

Something else on your mind? Ring 0423 011 252 and ask the people who'd build it.

Can farmers see their own pricing when they order online?

Yes. Each account logs in and sees their own price levels, deals and bulk breaks. Change a price once and it's right at the counter, on the phone and online.

Can it connect to our store system?

Usually, yes. We connect to common rural POS and accounting systems like MYOB, Xero, Pronto Xi and Greentree so orders, stock and invoices stay in sync.

Do we have to switch from our current POS or accounts system?

No. If it's doing its job we build around it. If it's holding you back, we'll show you what replacing it would involve before anything changes.

Can it help with restricted chemical sales records?

Yes. We can record chemical sales against each account, keep accreditation details and expiry dates on file and warn the counter if something's missing. We build it around the rules in your state.

Will the driver app work out where there's no phone signal?

Yes. Run sheets, property notes and gate codes are saved to the phone before the truck leaves. Signatures and photos sync once the driver's back in range.

Can older customers still ring their orders in?

Of course. Phone orders go into the same queue as online orders, so nothing changes for the farmers who'd rather talk to a person.

How much does a rural supply system cost?

It depends on what you need, so we quote up front once we understand it. No surprise invoices, no lock-in and you own what we build.

How long does it take?

Smaller jobs like delivery runs or an account portal can be quick. Bigger systems are planned in stages so you get the first win early instead of waiting for everything at once.

Who looks after it once it's built?

We do. We host it on our own managed servers and keep it updated and secure. When you need something you ring the people who built it.

We already have systems. Can you upgrade them instead of starting again?

Usually, yes. Most rural supply stores we work with keep what's working and upgrade the rest in stages. We move your data across, connect the old and new while we switch and retire the old system only when the new one is proven.

Contact

Got a rural supply store problem? Consider it wolloped.

Tell us what's slow, broken, manual or missing. You don't need a spec, just describe what's going on.

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