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Rubbish removal software: photo quotes, bookings & runs

Rubbish removal: quote from a photo, book the same day. Fuller trucks, less phone.

Quotes get guessed over the phone, tip dockets live in the glovebox and trucks head to the transfer station half full. We build rubbish removal systems that quote from photos, slot jobs into the next run and log every tip fee against the job. Then we host them and look after them.

Looking for rubbish removal booking software that quotes from photos and fills every run?

Junk removal customers want a price now and a pickup today. They ring while you're halfway through loading a couch, describe their pile as 'about a trailer load' and expect you to be there by lunch. Then the truck turns up to three mattresses, a fridge and half a shed. The quote's wrong, the run's blown out and the tip docket gets lost somewhere between the cab and the office.

Wollopit builds custom rubbish removal software around how your business actually runs. Customers send a few photos and get a confident price. Bookings land in the next run with real truck availability. Drivers photograph tip dockets on the spot so disposal costs are logged against every job. Card payments happen on completion and review requests go out on their own. We connect the tools you already use, host the lot and look after it.

01The problems

What we hear from rubbish removal businesses

Does your rubbish removal business have these problems? Here's how we'd fix them.

Most rubbish removal operators we talk to are flat out lifting all day and doing quotes, invoices and dockets at night. It works until the busy season hits.

  • The problemVolume guessed by phone'It's about a trailer load' turns into a full truck once you get there and the customer argues the price.
    How we fix itPhoto-based quotes with quarter, half and full load sizes so the price is right before you roll out.
  • The problemSame-day calls missedThe phone rings while you're carrying a fridge down the stairs. By the time you call back they've booked someone else.
    How we fix itOnline booking with live truck availability so customers lock in a same-day slot without you picking up.
  • The problemHalf-empty runsTrucks head to the tip with room to spare while another job across town waits until tomorrow.
    How we fix itRun planning that groups nearby jobs and shows how full each load is before the truck leaves the yard.
  • The problemTip dockets lostDockets end up in the glovebox, the door pocket or the bin. Disposal costs never make it to the job.
    How we fix itDrivers photograph each docket on the spot and the tip fee is logged against the job automatically.
  • The problemSurprise items on the dayMattresses, tyres, paint tins and gas bottles appear at pickup with no surcharge on the quote.
    How we fix itItem pricing with set extras for mattresses, tyres, e-waste and heavy items. Banned items like asbestos flagged at quote time.
  • The problemCash or chasing invoicesSome jobs get paid in cash, some get an invoice that sits unpaid for weeks and nobody's sure which.
    How we fix itCard payments on completion from the driver's phone with receipts and invoices straight into Xero or MYOB.
  • The problem'Where's the truck?' callsCustomers ring three times asking when you'll arrive. Each call stops a job.
    How we fix itAutomatic SMS with an arrival window and an 'on our way' text when the driver heads over.
  • The problemAgents and property managers by emailClean-outs after evictions and end of lease booked by email with access notes buried in a thread. Invoices go to the wrong party.
    How we fix itAn agent portal with property details, key and access notes, photos before and after and invoices sent to the agency.
  • The problemSkip bins scattered everywhereBins out on driveways all over town and nobody's quite sure which ones are overdue for a swap.
    How we fix itSkip bin tracking with drop and pickup dates, overdue alerts and a map of every bin that's out.
  • The problemNo record of what got recycledCommercial clients and councils ask how much went to landfill and you've got no idea.
    How we fix itDiversion logs per job: scrap metal, e-waste, donations and landfill, with reports ready to send.
  • The problemReviews never asked forHappy customers say thanks and drive off. Your Google profile stays stuck on twelve reviews.
    How we fix itReview requests sent by SMS after each paid job, with a link straight to your Google Business Profile.
02What we build

Solutions

What we build for rubbish removal businesses. Usually all talking to each other.

Pick the one that's hurting most or join the whole lot up. Everything is built around how your team works, not the other way round.

01

Photo quoting

Customers upload a few photos, pick the items and get a load-size price or a quick confirmed quote from you.

02

Website quote calculator

Quarter, half or full load pricing with item extras, so customers get a price at 9pm without a phone call.

03

Online booking

Same-day and next-day slots shown live against real truck availability, with deposits if you want them.

04

Run planning & dispatch

Jobs grouped by area and load size on a drag and drop board so every truck leaves the yard with a full day.

05

Driver app

Today's run, addresses, access notes, quote photos and item lists on the driver's phone.

06

Tip docket tracking

Snap the docket at the transfer station and the weight and fee are logged against the job.

07

Item pricing & surcharges

Set prices for mattresses, tyres, fridges, e-waste and heavy items. Banned items flagged before you book.

08

Payments & invoicing

Tap to pay on completion, payment links by SMS and invoices synced to Xero or MYOB.

09

Customer SMS & ETAs

Booking confirmations, arrival windows and 'on our way' texts that cut the chase-up calls.

10

Agent & property manager portal

Real estate agencies book clean-outs, add access notes and get photos and invoices in one place.

11

Commercial accounts

Builders, strata and businesses on account with their own pricing, regular pickups and monthly invoices.

12

Skip bin tracking

Every bin on a map with drop dates, swap reminders and overdue alerts.

13

Diversion & recycling reports

What went to scrap, donation, e-waste and landfill per job, ready for clients and tenders.

14

Review requests

Sent automatically after each paid job with a direct link to your Google reviews.

15

A website that books jobs

Hand-built, quick on mobile, with photo quotes and booking built in, made to rank for 'rubbish removal near me'.

03The systems

The big ones

Your whole rubbish run, on one system.

These are the systems rubbish removal businesses ask us about most. Each one works on its own and they get properly clever when they're joined up.

Photo quoting

A few photos in. A confident price out.

Customers snap their pile, tick off the bulky items and pick a load size. You get the photos, the address and a suggested price on your phone, then confirm it in one tap. No more guessing volume from a description.

  • Photo upload from any phone
  • Quarter, half and full load pricing
  • Item extras for mattresses, tyres and fridges
  • Heavy item and stairs surcharges
  • Banned items flagged before booking
  • Suggested price you confirm in one tap
  • Quote sent by SMS and email
  • Accept and book from the quote
  • Quote photos go to the driver
  • Follow-ups on quotes not yet accepted

Booking & run planning

Same-day bookings that land in a full run.

Customers book online against real truck availability. Jobs drop onto a run board grouped by area so you can see how full each load is before it heads to the tip. Move a job between trucks with a drag and the drivers' phones update.

  • Live same-day and next-day slots
  • Truck capacity shown per run
  • Jobs grouped by suburb
  • Drag and drop between trucks
  • Tip stops planned into the run
  • Arrival windows sent by SMS
  • Deposits taken at booking
  • Google Calendar sync
  • Recurring pickups for commercial clients
  • Weather and cancellation reshuffles

Driver app & tip dockets

Dockets out of the glovebox and onto the job.

Drivers see their run, the quote photos and access notes on their phone. At the transfer station they snap the docket and the weight and fee are logged against the jobs on that load. You finally see what every job really cost.

  • Today's run on the driver's phone
  • Quote photos and item lists
  • Access notes and gate codes
  • Before and after photos
  • Docket photo at the tip
  • Tip fees split across jobs on the load
  • Extra items added on site
  • Customer signs off on the phone
  • Tap to pay on completion
  • Profit per job after disposal

Agents & commercial accounts

Agents and builders book themselves in.

Real estate agencies, property managers, strata and builders get their own login. They book clean-outs, leave key and access notes and get photos and invoices without a single email thread. Regular commercial pickups bill monthly on their own.

  • Agency and property manager logins
  • Property and access details
  • Key pickup and return notes
  • Before and after photos for the file
  • Invoices to the agency or landlord
  • Commercial pricing per account
  • Regular scheduled pickups
  • Monthly statements into Xero or MYOB
  • Diversion reports per client
  • Credit limits and account holds

Skip bins & diversion

Every bin found. Every tonne accounted for.

If you hire skips alongside your truck work, every bin sits on a map with drop dates and swap reminders. Each load is logged by where it went so you can show clients what was recycled, donated or sent to landfill.

  • Bin sizes and online hire
  • Every bin on a map
  • Drop and pickup dates
  • Overdue and swap alerts
  • Permit notes for street placement
  • Scrap, e-waste and donation logs
  • Landfill vs diversion per job
  • Client reports ready to send
  • Tender and council reporting
  • Hire extensions paid online
04How it changes

Before and after

A garage clean-out, wolloped.

Here's how a single garage job could change. Every rubbish removal business runs differently, so we map yours first.

Before

  1. Missed call while lifting a couch
  2. Call back later and guess the volume over the phone
  3. Turn up to a full truck's worth and argue the price
  4. Mattresses and paint tins weren't on the quote
  5. Tip docket goes in the glovebox
  6. Invoice sent that night and chased for a fortnight

After

  1. Customer sends photos and books online
  2. Load size and extras priced before you roll out
  3. Job slotted into a nearby run that's already half full
  4. Driver sees the photos and the item list on site
  5. Docket photographed and logged against the job
  6. Paid by card on completion with a review request sent
05Services

Everything under one roof

Software, websites and systems for rubbish removal businesses.

Whether you're starting fresh or upgrading what you've got, it's one team from the first sketch to the support call.

Custom software for rubbish removal businesses

Built around how your rubbish removal business actually runs: photo quoting, website quote calculator and the admin in between, in one system you own.

Websites for rubbish removal businesses

Fast, hand-built websites that rank for the searches your customers make and turn visits into enquiries, bookings or orders.

Rubbish removal business system upgrades

Running on spreadsheets, old software or a platform you've outgrown? We move your data across and upgrade in stages so the business never stops.

Apps and portals for rubbish removal businesses

Online booking and run planning & dispatch: customer and staff portals that work on any phone without an app store.

Integrations and automation

We connect Xero, MYOB and QuickBooks so information moves on its own and nobody retypes it.

Hosting, support and care

Managed hosting, updates, backups and security for your rubbish removal business, looked after by the people who built it.

06Integrations

Connections

Plays nicely with what you already use.

We connect to the tools you rely on, work alongside job management platforms you're happy with or replace the ones holding you back.

  • Xero
  • MYOB
  • QuickBooks
  • ServiceM8
  • Tradify
  • simPRO
  • Fergus
  • Jobber
  • Stripe
  • Square
  • Tyro
  • Google Calendar
  • Google Maps
  • Twilio SMS
  • Google Business Profile
  • Facebook
  • Instagram
  • Mailchimp
07How we work

The process

Some people dip their toe in. We turn up in a rebreather.

We get properly below the surface of your rubbish removal business: the systems, the busy days and the jobs everyone hates. Then we fix the bits that matter most first.

  1. 01

    Think

    We ride along on a run, sit in on the phone and look at how quotes, dockets and payments flow, then work out what's actually costing you jobs.

  2. 02

    Archi-tech

    We plan it before writing code: your pricing, load sizes, trucks, runs, tips, accounts, hosting and cost.

  3. 03

    Build

    Real engineering, shown to you early and often. Usually photo quotes or booking first, so you get a win before the next busy season.

  4. 04

    Look after

    We host it, maintain it and keep improving it. When something breaks you call the people who built it.

08Questions

FAQ

Things rubbish removal businesses ask us.

Something else on your mind? Ring 0423 011 252 and ask the people who'd build it.

Can we price by load size?

Yes. Quotes can use quarter, half or full loads, item counts or both, with extras for mattresses, tyres, fridges and heavy items. You set the prices and change them whenever you like.

Does the system set the price on its own from photos?

It suggests a price from the load size and items the customer picks, then you check the photos and confirm it in one tap. You stay in control of every quote that goes out.

Can it handle banned items like asbestos or chemicals?

Yes. Customers are asked about restricted items at quote time and anything you don't take gets flagged before the job is booked, so there are no surprises on site.

Can we track tip fees against each job?

Yes. Drivers photograph the docket at the transfer station and the fee is split across the jobs on that load. You see real profit per job after disposal.

We already use ServiceM8 or Tradify. Do we have to switch?

No. If your job management platform is doing its job, we build around it: photo quotes, booking, run planning and dockets feeding into what you already use. If it's holding you back, we'll show you what replacing it would involve before anything changes.

How much does a rubbish removal system cost?

It depends on what you need, so we quote up front once we understand it. No surprise invoices, no lock-in and you own what we build.

How long does it take?

Smaller jobs like a photo quote form or online booking can be quick. Bigger systems are planned in stages so you get the first win early instead of waiting for everything at once.

Can real estate agents book jobs themselves?

Yes. Agencies and property managers get their own login to book clean-outs, leave access notes and get photos and invoices without the email chain.

Who looks after it once it's built?

We do. We host it on our own managed servers and keep it updated and secure. When you need something you ring the people who built it.

We already have systems. Can you upgrade them instead of starting again?

Usually, yes. Most rubbish removal businesses we work with keep what's working and upgrade the rest in stages. We move your data across, connect the old and new while we switch and retire the old system only when the new one is proven.

Contact

Got a rubbish removal business problem? Consider it wolloped.

Tell us what's slow, broken, manual or missing. You don't need a spec, just describe what's going on.

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