Recurring booking system
Weekly, fortnightly and monthly cleans with skips, changes, holidays and price rises handled.
Cleaning business software: bookings, rosters & billing
Cleaners: keep the bookings as tidy as the houses. Rosters, checklists and billing that run themselves.
Regular clients live on a spreadsheet, the roster lives in a group chat and invoices get chased every Friday. We build booking, rostering, checklist and billing systems for cleaning businesses that all talk to each other. Then we host them and look after them.
Looking for cleaning business software for bookings, rosters and billing?
Cleaning businesses run on repeat work. You've got weekly, fortnightly and monthly cleans, each with its own access notes, preferences, price and favourite cleaner. Generic booking apps treat every clean like a one-off. So the real schedule ends up in a spreadsheet, the roster in a group chat and the keys in a shoebox with masking tape labels.
Wollopit builds custom cleaning software around regular work. Bookings roll forward on their own. Skips and holidays take one click. When you move a job the roster updates on every cleaner's phone. Checklists and photos prove the job was done and clients are billed the moment the clean is finished. We connect the tools you already like, replace the ones holding you back and look after the lot on our own servers.
01The problems
What we hear from cleaners
Does your cleaning business have these problems? Here's how we'd fix them.
Most cleaning businesses we talk to are brilliant at cleaning. The office runs on a spreadsheet, a group chat and a lot of goodwill. It holds up fine until someone calls in sick at 6am.
- The problemRegular cleans live in a spreadsheetWeekly and fortnightly clients are tracked by hand, so changes and skips get missed.How we fix itRecurring bookings that roll forward automatically, with skips, holidays and changes handled in a click.
- The problemRosters change every daySick cleaners and swapped shifts mean a whole morning of phone calls and texts.How we fix itA live roster on every cleaner's phone that updates the moment you move a job.
- The problemQuality is hard to proveA client says the bathroom wasn't done and you've got no record of what happened.How we fix itRoom-by-room checklists with photos, ticked off on the phone at every clean.
- The problemAccess notes get lostAlarm codes, key locations and pet instructions live in someone's memory.How we fix itSecure access notes attached to each property, visible only to the cleaner on the job.
- The problemKeys go walkaboutDozens of client keys hang on a board in the office and nobody's sure who took the Smiths' key home.How we fix itA key register with coded tags: sign out, sign back in and see who holds every key right now.
- The problemChasing payments every weekInvoices go out late and some clients pay a month behind.How we fix itAutomatic invoicing or card-on-file billing after every clean, synced to your accounts.
- The problemNew enquiries go coldQuotes take days because you think you need to see the house first.How we fix itAn online quote form priced by bedrooms, bathrooms and extras, with instant booking.
- The problemTravel eats the dayCleaners criss-cross the suburbs because jobs were added in the order clients rang.How we fix itRuns grouped by area with travel time shown, so the day flows from one street to the next.
- The problemTimesheets by guessworkHours scribbled on paper and wages worked out from memory on a Sunday night.How we fix itClock on and off at each job by location, with timesheets ready for your payroll.
- The problemClients change things by textSkip next week? Can you do the oven? Messages at 9pm that never reach the cleaner.How we fix itA client portal to skip, reschedule, add extras and pay. Changes flow straight to the roster.
- The problemCommercial clients want reportsOffices and body corporates want proof of every visit and you're sending photos one at a time.How we fix itSite checklists, visit logs and monthly client reports that send themselves.
02What we build
Solutions
What we build for cleaners. Usually all talking to each other.
Pick the one that's hurting most or join the whole lot up. Everything is built around how your team works, not the other way round.
Cleaner rostering app
Each cleaner's day on their phone with addresses, notes, travel time and job order.
Digital checklists
Room-by-room checklists with before and after photos as proof of every clean.
Secure access notes
Keys, alarm codes, gates and pets recorded per property and shown only to the assigned cleaner.
Key register
Coded key tags with sign-out and sign-in so you always know which keys are where.
Automatic billing
Card on file or invoices sent after each clean, with failed payment retries and sync to Xero or MYOB.
Instant online quotes
Prices by home size, frequency and extras, with booking straight from your website.
Client portal
Clients skip, reschedule, add extras, update notes and pay without ringing you.
Timesheets & clock on
Clock on and off at each job, with hours and travel ready for payroll.
Commercial site reports
Site schedules, audit checklists and monthly visit reports for offices, strata and medical suites.
SMS reminders & on-the-way texts
Automatic reminders the day before and a heads-up when the cleaner is on their way.
Reviews & rebooking
A thank you text after the clean with a Google review link and a one-tap rebook.
A website that books
Hand-built, quick on mobile, with instant quotes and bookings, built to rank for 'cleaners near me'.
03The systems
The big ones
Your whole cleaning business, on one system.
These are the systems cleaning businesses ask us about most. Each one works on its own and they get properly clever when they're joined up.
Recurring bookings
Set the clean once. It books itself forever.
Every regular client gets a schedule that rolls forward on its own. Skips, holidays, one-off extras and time changes take a click and never break the pattern.
- Weekly, fortnightly and monthly cleans
- Skips and holiday pauses in one click
- One-off extras like ovens and windows
- Preferred cleaner per client
- Price per clean or per hour
- Scheduled price rises with notice
- Public holiday handling
- Cancellation fees if you want them
- Full history per property
Rostering
A sick call at 6am, sorted in one drag.
The roster lives on every cleaner's phone and updates the second you move a job. Cleaners mark themselves unavailable, you drag their jobs to someone free and the notes go with them.
- Live roster on every phone
- Drag and drop job moves
- Cleaners mark leave and sick days
- Runs grouped by area
- Travel time between jobs
- Team cleans with two or more cleaners
- Skills and availability per cleaner
- Clock on and off at each job
- Timesheets ready for payroll
Checklists & quality
Proof of every clean, room by room.
Cleaners tick off each room on their phone and snap photos as they go. When a client queries a job you've got the checklist, the photos and the time stamps in seconds.
- Room-by-room checklists
- Custom lists per property
- Before and after photos
- Time-stamped completion
- Client notes and preferences on screen
- Issue reports like breakages
- Supervisor spot checks
- Commercial audit checklists
- Visit reports sent to clients
Billing & payments
Clean finished. Client billed. Done.
Billing runs off the roster, so when the clean is marked done the client is charged or invoiced automatically. No more Friday invoice marathons or clients a month behind.
- Card on file with Stripe
- Direct debit for regulars
- Invoices sent after each clean
- Weekly or monthly statements
- Failed payment retries
- Overdue reminders by SMS and email
- Extras added automatically
- Sync to Xero or MYOB
- Commercial account billing
Quotes & client portal
Enquiries that book themselves.
New clients get a price straight away from your website, based on bedrooms, bathrooms, frequency and extras. Once they're on board the client portal lets them manage their own cleans.
- Instant quotes on your website
- Pricing by size, frequency and extras
- Book and pay a first clean online
- Access notes collected at booking
- Skip and reschedule online
- Add extras before the clean
- Update cards and details
- Reminders and on-the-way texts
- Review request after the clean
04How it changes
Before and after
A Monday roster, wolloped.
Here's how a sick call on a Monday morning could change. Every cleaning business is different, so we map yours first.
Before
- Sick call at 6am
- Ring around the team for a replacement
- Text the new cleaner the address, codes and dog's name
- Hunt down who has the key
- Client rings asking why it's a different cleaner
- Invoice the job manually on Friday
After
- Cleaner marks themselves sick in the app
- Job reassigned with one drag
- Notes and codes appear on the new cleaner's phone
- Key register shows exactly where the key is
- Client gets a text with the new cleaner's name
- Client billed automatically when the clean is done
05Services
Everything under one roof
Software, websites and systems for cleaners.
Whether you're starting fresh or upgrading what you've got, it's one team from the first sketch to the support call.
Custom software for cleaners
Built around how your cleaning business actually runs: recurring booking system, cleaner rostering app and the admin in between, in one system you own.
Websites for cleaners
Fast, hand-built websites that rank for the searches your customers make and turn visits into enquiries, bookings or orders.
Cleaning business system upgrades
Running on spreadsheets, old software or a platform you've outgrown? We move your data across and upgrade in stages so the business never stops.
Apps and portals for cleaners
Digital checklists and secure access notes: customer and staff portals that work on any phone without an app store.
Integrations and automation
We connect Xero, MYOB and QuickBooks Online so information moves on its own and nobody retypes it.
Hosting, support and care
Managed hosting, updates, backups and security for your cleaning business, looked after by the people who built it.
06Integrations
Connections
Plays nicely with what you already use.
We connect to the tools you rely on, work alongside job platforms you're happy with or replace the ones holding you back.
- Xero
- MYOB
- QuickBooks Online
- Stripe
- Square
- GoCardless
- ServiceM8
- Tradify
- simPRO
- Jobber
- Deputy
- Employment Hero
- Google Calendar
- Google Maps
- Twilio SMS
- Google Business Profile
- Mailchimp
07How we work
The process
Some people dip their toe in. We turn up in a rebreather.
We get properly below the surface of your cleaning business: the systems, the busy days and the jobs everyone hates. Then we fix the bits that matter most first.
- 01
Think
We ride along on a cleaning run and sit in the office on a Monday morning, then work out what's actually slowing you down.
- 02
Archi-tech
We plan it before writing code: your regulars, rosters, checklists, keys, billing, hosting and cost.
- 03
Build
Real engineering, shown to you early and often. Usually the recurring bookings and roster first, so you get a win quickly.
- 04
Look after
We host it, maintain it and keep improving it. When something breaks you call the people who built it.
08Questions
FAQ
Things cleaners ask us.
Something else on your mind? Ring 0423 011 252 and ask the people who'd build it.
Does it work for commercial cleaning as well as homes?
Yes. Commercial sites can have their own schedules, audit checklists and client reports, alongside your residential work in the same system.
Do our cleaners need to download an app?
They just need a phone. The roster, checklists and access notes open in the browser or as an app on their home screen. No fiddly logins.
How do you keep alarm codes and access notes safe?
Access notes are only shown to the cleaner assigned to that job, on the day of the job. Everything is encrypted and every view is logged.
Can clients pay by card on file?
Yes. Clients can save a card or set up direct debit and get charged when the clean is marked done. Invoices still work for clients who prefer them.
Does it handle contractors as well as employees?
Yes. You can roster employees and subcontractors side by side, with timesheets for staff and pay summaries for contractors.
We already use ServiceM8 or Jobber. Do we have to switch?
No. If your current platform is doing its job we build around it, adding the recurring bookings, client portal, key register or website it's missing. If it's holding you back we'll show you what replacing it would involve before anything changes.
How much does a cleaning business system cost?
It depends on what you need, so we quote up front once we understand it. No surprise invoices, no lock-in and you own what we build.
How long does it take?
Smaller jobs like an online quote form or a key register can be quick. Bigger systems are planned in stages so you get the first win early instead of waiting for everything at once.
Who looks after it once it's built?
We do. We host it on our own managed servers and keep it updated and secure. When you need something you ring the people who built it.
We already have systems. Can you upgrade them instead of starting again?
Usually, yes. Most cleaners we work with keep what's working and upgrade the rest in stages. We move your data across, connect the old and new while we switch and retire the old system only when the new one is proven.
Contact
Got a cleaning business problem? Consider it wolloped.
Tell us what's slow, broken, manual or missing. You don't need a spec, just describe what's going on.