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Carpet cleaning software: room pricing & online booking

Carpet cleaners: price it by the room and book it on the spot. Instant quotes, full vans.

Phone quotes that turn into haggling, bookings spread across three apps, a van zigzagging across town and customers who never come back. We build pricing, booking, job day and reminder systems for carpet cleaning businesses that all talk to each other. Then we host them and look after them.

Looking for carpet cleaning software with instant online pricing?

Carpet cleaning customers want a price straight away. Bedrooms, the lounge, the hallway, the stairs, a rug, a couch and that red wine stain from Christmas all change the number. So the phone rings while you're on the wand, you call back from the van and half of them have already booked someone who answered. The ones who do book get written on a pad, typed into a calendar later and invoiced at nine o'clock at night.

Wollopit builds custom carpet cleaning software around how your business actually runs. Customers price their own job by room, size and stain type, add the couch and the protector and pick a time that fits your run. Jobs land grouped by suburb, job sheets and photos live on your phone, payment happens before you roll up the hoses and next year's reminder is already queued. We connect the tools you already like, replace the ones holding you back and look after the lot on our own servers.

01The problems

What we hear from carpet cleaners

Does your carpet cleaning business have these problems? Here's how we'd fix them.

Most carpet cleaners we talk to are flat out on the tools and doing the admin from the driver's seat. It works until the end-of-lease rush hits and the phone won't stop.

  • The problemPrices given over the phoneEvery caller wants a quote. You stop mid-job to answer and half of them never book.
    How we fix itAn online calculator that prices rooms, hallways, stairs, rugs and stain treatments instantly, then lets them book in the same breath.
  • The problemEvery room is 'average size'Customers describe a lounge as small, you turn up to an open-plan barn and the price argument starts at the front door.
    How we fix itRoom size bands with clear examples, a photo upload at booking and a rule for open-plan areas so the price holds on the day.
  • The problemBookings scattered everywhereJobs come in by phone, Facebook, hipages, email and texts. One gets missed or two land at the same time.
    How we fix itOne booking system on your website and Google Business Profile with live availability, feeding a single calendar.
  • The problemThe end-of-lease crushAgents and tenants all want the same three days before the bond inspection and every one is urgent.
    How we fix itEnd-of-lease packages with priority slots, agent bookings and receipts that property managers accept first time.
  • The problemUpholstery and extras never mentionedCustomers have no idea you do couches, mattresses, rugs and protector. You leave money in the lounge room.
    How we fix itAdd-ons offered during booking with clear prices and photos, plus a quick upsell on your phone while you're on site.
  • The problemDriving all over the placeMonday is the north side, the south side and back north again. Fuel and hours wasted in traffic.
    How we fix itBookings nudged into suburbs you're already working in, with a day run planned in order and travel time built in.
  • The problemStains that won't come outOld pet urine or a set-in dye stain and the customer swears you promised it would vanish.
    How we fix itPre-clean notes and before photos on your phone, a 'may not fully remove' tick the customer signs and after photos sent with the invoice.
  • The problemNot home, no access, no parkingYou arrive to a locked unit, no water tap and nowhere to park the van within hose reach.
    How we fix itAccess, parking and water notes captured at booking, SMS reminders the day before and an 'on my way' text with your ETA.
  • The problemChasing payment at nightInvoices typed up after dinner and a few customers who somehow forget to pay.
    How we fix itTap to pay on site or card on file, with the invoice and payment landing in Xero or MYOB automatically.
  • The problemCustomers never come backNobody follows up after the clean so next year they search Google and find someone else.
    How we fix itReminders at 12 months with a returning customer offer, plus review requests sent while the carpet's still fluffy.
02What we build

Solutions

What we build for carpet cleaners. Usually all talking to each other.

Pick the one that's hurting most or join the whole lot up. Everything is built around how your team works, not the other way round.

01

Room-based price calculator

Rooms by size, hallways, stairs, rugs and stain treatments priced instantly with your own rules and minimums.

02

Online booking

Live availability on your website and Google with time windows that fit your day run.

03

Deposits & card on file

Take a deposit or store a card at booking so no-shows and lockouts don't cost you.

04

End-of-lease packages

Bond-ready packages with priority slots, agent bookings and receipts property managers accept.

05

Agent & property manager portal

Agencies book for tenants, see job status and download receipts without ringing you.

06

Add-on offers

Couches, mattresses, rugs, pet treatment and protector offered in the booking with clear prices.

07

Job sheets on your phone

Rooms, access notes, condition notes, before and after photos and customer sign-off in one place.

08

Suburb scheduling & day runs

Jobs grouped by area and put in driving order with travel time built in.

09

SMS reminders & 'on my way'

Day-before reminders and ETA texts so people are home and the dog is locked up.

10

Pay on the spot

Tap to pay or charge the card on file, with invoices synced to Xero or MYOB.

11

Repeat reminders

Annual or six-monthly reminders with a returning customer offer that books in one tap.

12

Review requests

A friendly SMS after the job asking for a Google review, sent while they're still happy.

13

Commercial quote requests

Offices, rentals and body corporates send square metres and photos for a proper quote.

14

A website that books

Hand-built, quick on mobile, with the calculator front and centre and built to rank for 'carpet cleaning near me'.

03The systems

The big ones

Your whole carpet cleaning business, on one system.

These are the systems carpet cleaners ask us about most. Each one works on its own and they get properly clever when they're joined up.

Pricing & booking

They price it. They book it. You keep cleaning.

Customers pick their rooms, sizes, stairs and stains and see a real price straight away. They add the couch, pick a time that suits your run and pay a deposit. The job lands in your calendar while you're still on the wand.

  • Rooms priced by size band
  • Hallways, stairs and walk-in robes
  • Stain and pet treatment pricing
  • Rugs and upholstery by piece
  • Photo upload for tricky jobs
  • Minimum call-out rules
  • Live availability by area
  • Deposits or card on file
  • Promo codes and returning customer offers
  • Bookings from Google Business Profile

End of lease & agents

Bond cleans that property managers sign off first time.

End-of-lease packages with priority slots so the rush doesn't swamp you. Agents book on behalf of tenants and get the receipt and before and after photos sent to them automatically.

  • Bond-ready carpet packages
  • Priority slots before inspections
  • Agent and tenant booking forms
  • Agency accounts with their own pricing
  • Receipts formatted for property managers
  • Before and after photos attached
  • Who pays: tenant, owner or agency
  • Job status visible to the agent
  • Monthly statements for agencies

Job day

The whole day on your phone, in driving order.

Your run is planned by suburb with travel time built in. Each job sheet has the rooms, access notes, parking and water details. You snap before and after photos, get a sign-off and take payment before the hoses are rolled up.

  • Day run in driving order
  • One-tap 'on my way' SMS
  • Access, parking and water notes
  • Condition notes and stain warnings
  • Before and after photos
  • Customer sign-off on screen
  • On-site add-ons and price changes
  • Tap to pay or card on file
  • Invoices synced to Xero or MYOB
  • Chemical and machine hours log

Repeat & reviews

Customers who come back every year.

Every finished job queues its own follow-up. A review request goes out while the carpet still looks brand new. Then a reminder lands at 12 months with a returning customer offer that books in one tap.

  • 12-month or six-month reminders
  • Returning customer offers
  • One-tap rebooking
  • Google review requests by SMS
  • Reviews in one place to reply to
  • Customer history and past rooms
  • Seasonal offers before Christmas
  • Mailchimp or SMS campaigns
04How it changes

Before and after

A Saturday of bookings, wolloped.

Here's how a busy Saturday could change. Every carpet cleaning business runs a bit differently, so we map yours first.

Before

  1. Ten calls asking for prices while you're mid-clean
  2. Call them back from the van and three book
  3. Bookings scribbled on a pad and typed in later
  4. Couches and rugs never mentioned
  5. Invoices done after dinner
  6. No follow-up once you drive away

After

  1. Customers price their own rooms online
  2. Bookings land in your calendar with deposits paid
  3. Jobs grouped into suburbs you're already in
  4. Upholstery added at checkout
  5. Paid on the spot and synced to Xero
  6. Review request today, reminder next year
05Services

Everything under one roof

Software, websites and systems for carpet cleaners.

Whether you're starting fresh or upgrading what you've got, it's one team from the first sketch to the support call.

Custom software for carpet cleaners

Built around how your carpet cleaning business actually runs: room-based price calculator, online booking and the admin in between, in one system you own.

Websites for carpet cleaners

Fast, hand-built websites that rank for the searches your customers make and turn visits into enquiries, bookings or orders.

Carpet cleaning business system upgrades

Running on spreadsheets, old software or a platform you've outgrown? We move your data across and upgrade in stages so the business never stops.

Apps and portals for carpet cleaners

Deposits & card on file and end-of-lease packages: customer and staff portals that work on any phone without an app store.

Integrations and automation

We connect Xero, MYOB and QuickBooks so information moves on its own and nobody retypes it.

Hosting, support and care

Managed hosting, updates, backups and security for your carpet cleaning business, looked after by the people who built it.

06Integrations

Connections

Plays nicely with what you already use.

We connect to the tools you rely on, work alongside job management apps you're happy with or replace the ones holding you back.

  • Xero
  • MYOB
  • QuickBooks
  • ServiceM8
  • Tradify
  • Jobber
  • simPRO
  • Stripe
  • Square
  • Google Calendar
  • Google Maps
  • Twilio SMS
  • Google Business Profile
  • Facebook
  • hipages
  • Mailchimp
07How we work

The process

Some people dip their toe in. We turn up in a rebreather.

We get properly below the surface of your carpet cleaning business: the systems, the busy days and the jobs everyone hates. Then we fix the bits that matter most first.

  1. 01

    Think

    We ride along for a day, sit with you at the kitchen table and work out where the time and money are leaking.

  2. 02

    Archi-tech

    We plan it before writing code: your pricing rules, room sizes, areas, agents, payments, hosting and cost.

  3. 03

    Build

    Real engineering, shown to you early and often. Usually the price calculator first, so the phone calls drop before the next end-of-lease rush.

  4. 04

    Look after

    We host it, maintain it and keep improving it. When something breaks you call the people who built it.

08Questions

FAQ

Things carpet cleaners ask us.

Something else on your mind? Ring 0423 011 252 and ask the people who'd build it.

Can customers really get an accurate price online?

Yes, for most homes. We set it up with your room size bands, stair counts, stain treatments and minimums. Tricky jobs can include photos so you can confirm the price before the day.

Can agents book end-of-lease cleans for tenants?

Yes. Agents can book on behalf of tenants, choose who pays and receive the receipt and before and after photos automatically.

Can we take payment on site?

Yes. Tap to pay on your phone or charge the card saved at booking. The invoice and payment go straight into Xero or MYOB.

We already use ServiceM8 or Tradify. Do we have to switch?

No. If your job app is doing its job we build around it: the price calculator, booking, agent portal and reminders on top, with jobs flowing into the app you know. If it's holding you back we'll show you what replacing it would involve first.

Can it group jobs by suburb?

Yes. Booking times can favour areas you're already working in that day and your run is laid out in driving order.

How much does a carpet cleaning system cost?

It depends on what you need, so we quote up front once we understand it. No surprise invoices, no lock-in and you own what we build.

How long does it take?

A price calculator and online booking can be quick. Bigger systems are planned in stages so you get the first win early instead of waiting for everything at once.

Who looks after it once it's built?

We do. We host it on our own managed servers and keep it updated and secure. When you need something you ring the people who built it.

We already have systems. Can you upgrade them instead of starting again?

Usually, yes. Most carpet cleaners we work with keep what's working and upgrade the rest in stages. We move your data across, connect the old and new while we switch and retire the old system only when the new one is proven.

Contact

Got a carpet cleaning business problem? Consider it wolloped.

Tell us what's slow, broken, manual or missing. You don't need a spec, just describe what's going on.

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